1/5
Rating only, no written review.
Trusted Agent profile
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396 reviews across 8 offices and 4 platforms
Stonebridge Homes has eight offices, in Wakefield, London, Barnard Castle, Deepcar, Doncaster, Hibaldstow, Masham and Skipton. Together they have 396 reviews on four platforms, rated 4.1 out of 5 overall.
170
Reviews on Google
All 8 offices
5
Reviews on Facebook
All 8 offices
1
Reviews on Yell
All 8 offices
220
Reviews on Trustpilot
All 8 offices
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Stonebridge Homes's eight offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
1/5
Rating only, no written review.
5/5
Bathroom repaies
Martin and Ben came and completed the job professionally with no fuss or disruption.
Thank you Andrew for your 5 star review. Ben and Martin will be delighted with your kind feedback. On behalf of us all, we wish you many more years of continued happiness in your Jones home. Kind regards, Jones Homes Yorkshire
5/5
Moved in June 25
Moved into our new home June 2025. Very happy with the house and location . Have found the site team to be very responsive and helpful. Snags have been sorted reasonably quickly including those picked up by a professional snagger (July 2025 ). Couple of issues picked up after this and again sorted within a reasonable time frame.
5/5
So helpful staff
From start to finish all the staff were a pleasure to communicate with and kept us well informed of ongoing process nothing was too much trouble for them. Even after moving in site staff were all very helpful and cant thank them all enough for making our journey so successful.
Thank you Janet for taking the time to leave a 5* review of your experience and the support you received from the team at Cavendish Park, your kind feedback will be passed on. It is great to hear your journey to your new Jones home went as smoothly as it did. On behalf of all at Jones Homes, we wish you many happy years in your new home. Kind regards, Jones Homes Yorkshire
5/5
Very professional and brilliantβ¦
Very professional and brilliant throughout the process from start to finish. Very help full, kept up to date at all times, and nothing was never to much trouble. !!THANKYOU SANDRA!!
Thank you Mr & Mrs Vine for taking the time to leave a 5* review of your experience and the support you received from Sandra, she will be delighted to hear your feedback. It is great to hear your journey to your new Jones home went as smoothly as it did. On behalf of all at Jones Homes, we wish you many happy years in your new home at Lambcote Meadows. Kind regards, Jones Homes Yorkshire
5/5
I wanted to share my recent experience selling my property with this estate agent. From the very beginning, they were incredibly professional, proactive and always there with helpful, clear advice. The whole team was fantastic and kept me regularly in the loop throughout the process. A special mention goes to Saylan Lucas, who was particularly helpful and went above and beyond to make sure everything ran as smoothly as possible. Itβs a talented and dedicated team with a wide range of knowledge across all areas of the local property market. I have no hesitation and recommend them to anyone looking to sell their property in London.
Thank you Ann from me and all the team, it was a pleasure helping find new owners for your lovely property. Best wishes for the future!
5/5
Home review
Excellent.
5/5
Sandra was very helpful
Sandra was very helpful. She took time to take us round the development and the different properties.
Thank you Akimbo for your 5* review. Your kind feedback will be passed on to Sandra. Creating beautiful, high quality homes is something we take great pride in, weβre delighted to hear you feel our homes meet such high standards. We look forward to welcoming you to Lambcote Meadows again. Kind regards, Jones Homes Yorkshire
5/5
Buy from Jones if you want trouble free
We purchased our house from Jones no problems at all . Special thanks to Karen who looked after us every step of the way . Couldnβt ask for any more
Thank you Trevor for your kind words - Karen will be delighted. On behalf of us all, we wish you many happy years in your Jones home.
5/5
Elliott household
Sandra and the entire team have been nothing short of fantastic. From day one, they guided us every step of the way and made the whole buying process smooth, reassuring, and genuinely enjoyable. Their professionalism, support, and attention to detail gave us complete confidence throughout. We truly couldnβt be happier and absolutely love our forever home.
Thank you Craig for your 5* review. It is great to hear your journey to your new Jones home went as smoothly as it did. We will ensure your positive feedback is relayed to Sandra and the team at Lambcote Meadows. On behalf of all at Jones Homes, we wish you many happy years in your new home. Kind regards, Jones Homes Yorkshire
1/5
AVOID!!!! Do not use this company to part exchange your property. I'd been searching for a property for months and finally found one meeting my needs. It was explained to me the sale was a part exchange and the onward would be ready in December-February. It was stipulated there was a deadline to exchange in September 2025. This firstly was unachievable having my offer accepted in August 2025. Ive have extremely poor communication via your part exchange firm 'Property Perspective' never getting an answer from you. The recent news of this may now be a year in the future is honestly disgusting! I have also requested contact from you directly on your website. I will be taking this further to the Property Ombudsman for the waste in my time and legal costs This is extremely poor from you StoneBridge. I'll be shocked if you even reply
5/5
Highly recommend
Our experience with jones homes was and has been amazing, we were and are still looked after by the very professional, polite and friendly team Karen and Nicole who are exceptional in their work skills and support throughout, always answering and dealing with any of our concerns, we highly recommend π , our site manager paul and his team are very efficient and friendly , and were on the ball with any concerns when we moved in and going forward we feel we can easily approach him if we need to π Thankyou to you all
Thank you Anita & Stephen for your kind words! We will pass your feedback on to the team at Shurland Park, I am sure they will be thrilled with your review. On behalf of us all, we wish you many happy years to come in your Jones home. Best regards Jones Homes (Southern) Ltd
5/5
Great friendly guy
Great friendly guy, done a fantastic job and left the area clean and tidy - Thank you x
Thank you Laura for your 5 star review and kind words. On behalf of us all, we wish you many more years of continued happiness in your Jones home! Kind regards, Jones Homes Yorkshire
5/5
friendly trustworthy approach to the sale procedure
great house for us , on an excellent site with good view and great build quality
Thank you Ian for your positive feedback and 5 star review. It is great to hear how happy you are with your new Jones home. On behalf of us all, we wish you many years of happiness in your new home at Cavendish Park. Kind regards, Jones Homes Yorkshire
5/5
Excellent Customer Service
Excellent customer service throughout the purchase process and a very useful home demo prior to moving in made the whole experience a pleasure.
Thank you for your 5* review. We are thrilled to hear of your enjoyable journey to owning your new Jones home. We wish you many years of happiness to come. Best wishes Jones Homes (Southern) Ltd
5/5
Good customer service
Good customer service, especially Sandra (Sales)
Thank you for your 5* review and for taking the time to leave a review. Your kind feedback will be passed on to Sandra. On behalf of all at Jones Homes, we wish you many happy years in your new home at Lambcote Meadows. Kind regards, Jones Homes Yorkshire
5/5
David and graham
Thank you for your 5* review for David and Graham. On behalf of all at Jones Homes, we wish you many happy years in your new home at Gateford Park. Kind regards, Jones Homes Yorkshire
1/5
Rating only, no written review.
5/5
Great agents who are passionate about their job offering great bespoke services. Iβve used them for both rental and sales after interviewing a dozen in the area and am happy with my choice in this competitive market. I highly recommend them.
Thank you very much Ania, it was a pleasure to deal with you and I'm glad we got such a good outcome!
5/5
Buying a Jones home.
The whole experience has been Γ mazing from start to finish.
Hi Steve & Anita, thank you so much for your review, we will ensure your comments are relayed to the team. On behalf of all at Jones Homes, we wish you many happy years in your new home. Best regards Jones Homes Southern
1/5
Appalling customer service
Appalling customer service. Still waiting on snags to be completed lived here nearly a year and now being told they will not be doing them! What happened to the 2 years grace of snags!
Dear Tasha, Your review is important to us, and we are genuinely sorry you feel your experience could have been better. We would like to ask a member of the relevant department to contact you regarding these matters but are unable to match your details to our internal records. We have responded via Trustpilot requesting further information from you. Please respond to the Trustpilot request with your name, plot number and development name so we may look into this for you. Kind regards, Jones Homes
1/5
Absolutely terrible company
Absolutely terrible company - nothing but trouble since the day we moved in - still waiting for snags to be fixed almost two years on (we've given up and fixed many ourselves). The garden floods every time it rains but they refuse to accept responsibility. If I could go back in time, no way would I touch this company!
5/5
Thanks Ben & Martin!
Whilst the builders have left us more snags than I can countβ¦ the customer care team are absolutely fantastic. Ben and Martin are the dream team and I feel so happy to have them here knowing they will do a really good job. Everything is always clean, tidy, and done properly! Theyβre not bad company either and will aways ask how we are getting on, even remembering the dogs name. Honestly adore them!
Thank you Harvey for your lovely 5 star review. Ben and Martin will be delighted with your kind feedback. On behalf of us all, we wish you many more years of continued happiness in your Jones home. Kind regards, Jones Homes Yorkshire
5/5
Ben arrived on time he was pleasant andβ¦
Ben arrived on time he was pleasant and polite. He knew what he had to do and was patient with me while I was explaining what the problem was. He explained what he was doing and why. He was respectful of my property and explained why he was wearing his safety boots indoors. Thank you Ben
Thank you Jane for your 5 star review and kind words. Ben will be delighted with your positive feedback. On behalf of us all, we wish you many more years of continued happiness in your Jones home at Wentworth View! Kind regards, Jones Homes Yorkshire
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Wakefield has the most, with 190 reviews rated 3.8 out of 5, followed by London with 145.
The eight Stonebridge Homes offices, by town:
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