Spencers estate agents in Leicester, Wigston, Rugby and 1 more

★★★★★ 5/5

Google

Spencer’s were wonderfully efficient and helpful during our recent house purchase, they made the buying procedure painless, could not recommend them more!

Crysta · 21 June 2020 · Spencers Leicester

★★★★★ 5/5

Google

Rented my first place with Spencers, Nicola was very helpful and professional. Everything was sorted quickly. Great experience.

Tomáš · 21 June 2020 · Spencers Leicester

★★★★★ 1/5

Google

WARNING WARNING WARNING !!! Under a multi agency agreement Spencers are trying to claim commission even though they did not sell the property, be warned check all documents before using this agent in Leicester. They will try and get money out of you for not doing a thing!

Meduza · 21 June 2020 · Spencers Leicester

★★★★★ 5/5

Google

Very helpful and understanding staff who go above and beyond to provide great service that is catered to your needs. Big up Nikola, she was more than happy to stay behind and ensure I was not left homeless.

Thanasis · 21 June 2020 · Spencers Leicester

★★★★★ 5/5

Google

Very friendly and supportive helping you hold nerve through a sale. Emma Rose was brilliant. Thank you - we love our new home!

Andy · 21 June 2020 · Spencers Leicester

★★★★★ 1/5

Google

This agency is incompetent. Still advertising properties that are no longer up for rent. The staff think that it is acceptable to have people waiting on a property that was supposed to be up for rent but then told on the day of viewing that the tennants are staying on for a month but don't really know if it will be on the market again by then. The manager and another member of staff are unprofessional as they do not take responsibility for this and feel that people should just understand other tennants situations. They obviously have no clue about customer service as if they did , they would take responsibility for a complaint and atleast apologise instead of addressing (rather pathetically) that it isn't their fault.

Andrea · 21 June 2020 · Spencers Leicester

★★★★★ 5/5

Google

I would like to thank Franco and the team for their excellent service in selling our mums home. They have been considerate at a difficult time, courteous, professional, kept us updated and efficient. Thank you.

Donna · 21 June 2020 · Spencers Leicester

★★★★★ 5/5

Google

Franco and his team show a real determination to get the property sold. The property was a tricky one to sell as only would suit a small subset of the population but nevertheless significant viewing interest was generated and the right buyer found. Thank you for a great team effort!

Dom · 21 June 2020 · Spencers Leicester

★★★★★ 5/5

Google

Really pleased with how our house moving process has been carried out. Maxwell has been great in keeping us informed, making sure things are going smoothly, and understanding our requirements. Highly rated!

Tim · 21 June 2020 · Spencers Leicester

★★★★★ 5/5

Google

Franco and his team have exceeded my expectation for selling my property in Leicester. I rang them less than three weeks ago and they arranged an open day and have already got an above asking price sale. Well done and thanks

Mike · 21 June 2020 · Spencers Leicester

★★★★★ 5/5

Google

The staff have been nothing but helpful efficient and professional with regard to the sale of our house. The photos provided of the house were of good quality, clear and an accurate description of the property. We've been extremely satisfied with their services to date.

Andy · 21 June 2020 · Spencers Leicester

★★★★★ 1/5

Google

This is the last time we will be using Spencers. The service is unprofessional, slow and when the going gets tough and they cannot answer simple questions they stop responding and returning calls. We wish we had read the reviews before using them. We would highly advise not to use Spencers as a landlord or as a tenant. Our first time experience with them has been horrendous.

J · 21 June 2020 · Spencers Leicester

★★★★★ 1/5

Google

We are not even with Spencers any more and the problems keep coming. They switched our energy provider without our permission due to their own negligence, and now, two years later we are still dealing with the mess they created. Down another £30 due to their mismanagement and interference, on a late energy payment bill we never knew existed. How dare you, we have never had one single interaction with this company that was handled properly. Shameful.

Sam · 21 June 2020 · Spencers Leicester

★★★★★ 5/5

Google

My partner and I started renting about a month ago with Spencers, primarily speaking with Nicola and Scott. Despite the fact that we've had a few landlord-related issues, the team at Spencers have always been understanding, on our side and quick to respond to us every single time we've gotten in touch.

Tom · 21 June 2020 · Spencers Leicester

★★★★★ 5/5

Google

I was assisted through the rental process by Sam and Rosie, who were both a credit to Spencers in their professionalism and conduct. My experience of Spencers so far has been a very pleasant one in comparison to renting through other letting agents!

Harry · 21 June 2020 · Spencers Leicester

★★★★★ 5/5

Google

My partner & I went to every estate agents in leicester looking for our first time buy. We registered with them all hoping to be inundated with properties to view. Spencers were the only ones to keep in touch, not only to find a property, but also to help us get a mortgage. We struggled at first with other mortgage brokers but their inhouse mortgage advisor Urvashi, gave us every option and gave us the BEST advice. Stephanie helped us find the property we fell for and was always available to help. Franco & Max both eagerly helped chase solicitors on both ends to bring the completion of our purchase round in just 6 weeks! The help doesn't stop there as they are happy to help with any queries even after purchase! Communication was great, phones always answered, no complaints. THANKYOU SPENCERS! Highly recommended!

Natasha · 21 June 2020 · Spencers Leicester

★★★★★ 5/5

Google

I have never sold a house before and the one I am selling was my parent's who have sadly died. Mark met me at the property and carefully and concisely took me through the whole process. He was very patient and answered all my queries without making me feel foolish. I was kept informed of all viewings by text and Franco was in touch regularly by phone with updates. He was knowledgeable and friendly, putting me at my ease at the same time giving me the chance to digest information and make considered decisions. Whenever I text Mark with a query he responded to me either by text or phone call. The sale is still going through but so far I cannot fault the service received by the Spencers staff and I am so pleased I used them as my parents bought the house from Spencers over 50 years ago!

Jennifer · 21 June 2020 · Spencers Leicester

★★★★★ 5/5

Google

Well where do I start ? I live over 200 miles away from Leicester and as the Executor of my parents estate felt the heavy weight of the responsibility of ensuring I "did a good job " of winding everything up which obviously included selling their lovely home .Where to start ? Well i do have some knowledge of Leicester and its estate agencies having lived there for a while .I chose to invite 5 of the best known agents in to give a valuation but what i was really interested in finding out was which Company really would do the best job for us . Spencers turned out to be head and shoulders above the Competition. John who arrived on a Saturday afternoon to give us a valuation survived a mean grilling from me and my husband .He remained ever the consummate professional even though im sure he would have preferred being at LCFC home game ! John left us with all the information we needed bar a valuation but to be honest this wasnt what made me choose Spencers, it was after receiving a call a few days later from Franco the branch manager that i made up my mind to use them .There was no hard sell just lots of information about the Company generally but also about himself ,his experience of selling property in Leicester and an assurance that i would receive a first class service not only from the team but from Franco personally. All viewings ,and there were many ,were all accompanied and within 3 weeks of signing the contract with Spencers we had a buyer . The house was really in a position where we felt pretty confident that it would sell fairly easily but without the expertise of Franco who literally oversaw the entire process from beginning to end but worked especially hard on the day of exchange and " got the job done " when it looked as if it wasnt going to happen frustratingly for a third day running .Well done Franco . Selling the family home of many years is always going to be an emotional journey but with Franco and his team ( especially Emma ,Dan and the gentleman who accompanied all the viewings) it was as painless as i could have wished for . THANK YOU ALL VERY MUCH .

Elizabeth · 21 June 2020 · Spencers Leicester

★★★★★ 5/5

Google

Myself and my husband were First time buyer, the whole process took only 8 weeks and Maxwell at Spencers made our experience very pleasant, nothing seemed to be too much, always cheerful and happy to receive and answer our queries, this gave us a lot of comfort during the whole process as we had never done this before. Highly recommend seeing Maxwell at the Leicester Branch. Thank you!

Aqsa · 21 June 2020 · Spencers Leicester

★★★★★ 5/5

Google

I had a property to sell, and have not been in this position for some twenty-two years, so was finding it hard to decide which Estate Agent to use to market and sell the property. I was wandering around Wigston with my wife and her sister, and after chatting about our options over lunch, decided to pop into Spencer’s to ask an initial few questions. Jo Thorpe, the Senior Branch Manager, dealt with us, and we were all so impressed with her answers and professionalism that we decided to use Spencer’s to manage the sale of the property. Our next stage was to have the property valued, and we met Mark Taylor, the Leicester Office’s Senior Property Appraisal Manager at the property a few days later. Again, Mark impressed us with his expertise and advice during the valuation, and we knew that we had chosen the correct agents to put the property on the market. Since this time, we’ve had the photos taken of the property, which were superbly done, and the details sent across for checking, which were perfect. The property has now gone on the market, and within a day Spencer’s had set up a block viewing, with around forty interested parties booking viewings for the day. We’ve now popped into Spencer’s Leicester Office for a chat with Gianfranco Paparozzi, who is the Branch Manager (Residential Sales), and were given a fully detailed update on where we were with the marketing of the property and the next steps. We couldn’t be happier with the level of competence and knowledge that each and every member of staff we have had dealings with has shown. We have no doubt that the property will sell in a very short space of time, and that the final stages of the sale will be executed by Spencer’s as excellently as everything up to now.

Colin · 21 June 2020 · Spencers Leicester

★★★★★ 5/5

Google

We're still moving forward with the purchase of our property, although at this stage we cannot fault the work rate and commitment of Franco and his team to get a deal across the line for us. He's given us his time and forthright opinions from the outset which was helpful and appropriate in the context of the property we are purchasing; his communication has been excellent throughout, over many weeks. We've fostered a direct and honest line of communication and I'm grateful to him for that!

Kris · 21 June 2020 · Spencers Leicester

★★★★★ 5/5

Google

Never thought I would write a review for an estate agents (let alone a positive one!), but Scott is absolutely fantastic at what he does. He went out of his way to contact me when he thought a rental property would meet what I was looking for, and more than that even contacted me regarding a pre-arranged viewing to let me know that he had been in to the property and didn't think it would be a good fit. He's proactive, which is incredibly rare in the rental market, and arrives at each meeting with such a friendly and positive attitude he puts a smile on your face.

Sarah · 21 June 2020 · Spencers Leicester

★★★★★ 5/5

Google

A massive thank you to Scott at Spencers for his wonderful assistance in helping me find a house rental. Being overseas, I feel that Scott went out of his way to assist me and is very professional. I would recommend Scott and Spencers to anyone looking to rent a property. Excellent friendly service.

Karen · 21 June 2020 · Spencers Leicester

★★★★★ 1/5

Google

Our worst experience ever. We rented a property through Spencer's. We have been really good tenants, paid on time, kept the house clean at all times. We've now vacated the property and they are not returning our deposit. Lack of communication as to why. We have made a complaint to the deposit scheme and will be taking things further. As suggested I have sent you an email and surprise surprise no response as usual.

Mrs · 21 June 2020 · Spencers Leicester