Spencers estate agents in Leicester, Wigston, Rugby and 1 more

★★★★★ 5/5

Google

Rating only, no written review.

Filipa · 17 June 2021 · Spencers Rugby

★★★★★ 5/5

Google

Rating only, no written review.

Melanie · 17 June 2021 · Spencers Rugby

★★★★★ 5/5

Google

Rating only, no written review.

Khadija · 17 June 2021 · Spencers Rugby

★★★★★ 5/5

Google

Rating only, no written review.

Carly · 17 June 2021 · Spencers Rugby

★★★★★ 5/5

Google

Rating only, no written review.

Nicola · 17 June 2021 · Spencers Rugby

★★★★★ 5/5

Google

Rating only, no written review.

Josh · 17 June 2021 · Spencers Rugby

★★★★★ 5/5

Google

Very responsive and extremely friendly staff!

Delilah · 17 June 2021 · Spencers Rugby

★★★★★ 5/5

Google

Friendly, helpful, knowledgeable. Always kept me up to date during the tenancy approval.PositiveResponsiveness, Professionalism

Tristan · 17 June 2021 · Spencers Rugby

★★★★★ 5/5

Google

We are more than pleased with the help that abigail went to get us a great rental property that we are thrilled with... thank you so much

Elaine · 17 June 2021 · Spencers Rugby

★★★★★ 5/5

Google

Our contacts have proved themselves time and time again as being competent and reliable to grasp a situation and mange any tasks required to get a positive outcome.PositiveProfessionalism

Charles · 17 June 2021 · Spencers Rugby

★★★★★ 5/5

Google

Professional and helpful staff who keep you updated and sort problems, couldn't ask for more. Two years on and Rachel and the letting team are still doing a great job.

Mick · 17 June 2021 · Spencers Rugby

★★★★★ 5/5

Google

Started renting our previous property and Rachel + team efficiently arranged viewings quickly and we had the house rented to some great tenants within a morning, definitely recommend!PositiveResponsiveness, Professionalism

Rob · 17 June 2021 · Spencers Rugby

★★★★★ 5/5

Google

The Spencers team helped us find a tenant very quickly and set up the tenancy very promptly, they were very responsive during the whole process and easy to work with. Thank you for all your help!PositiveResponsiveness

Emma · 17 June 2021 · Spencers Rugby

★★★★★ 5/5

Google

Rachel and Chloe were great to work with: personable, efficient, proactive. As someone who doesn't have much free time I was really grateful for their support and speed in finding me new tenants for my rental property.

Helga · 17 June 2021 · Spencers Rugby

★★★★★ 5/5

Google

From first contact to letting the property, our experience with Spencers, and Rachel in particular, has been a really positive one. Living at reach from our property we are totally reliant on the agency, but with a professional and efficient approach we have total belief in their ability to work to the mutual benefit of both us and our tenant.PositiveResponsiveness, Quality, Professionalism

Jody · 17 June 2021 · Spencers Rugby

★★★★★ 5/5

Google

I couldn't recommend Spencer's in Rugby more. They have never let me down. I deal with Rachel mainly who is brilliant. But all the staff there are super professional, friendly and helpful.

Nigel · 17 June 2021 · Spencers Rugby

★★★★★ 5/5

Google

Absolutely brilliant and professional service from Spencers (Rugby), Rachel is always so friendly and informed. I have used several management companies in the past and can say that Spencers are leaps and bounds above the rest! Couldn't recommend them more!

Laura · 17 June 2021 · Spencers Rugby

★★★★★ 5/5

Google

The team from Spencers, especially Abigail were absolutely brilliant! It was such an easy process moving into my first home with them, they were great with going through with everything I needed. Made it such a fun experience. I can’t say enough about them. 100% would go with Spencers again! XPositiveResponsiveness, Quality, Professionalism

Leonie · 17 June 2021 · Spencers Rugby

★★★★★ 5/5

Google

Spencers have gone beyond the extra mile to help me get accommodation sorted. With all the help and advise from Rachel I had a little place sorted in less than 2 weeks. Communication has been exceptional and the response time has been very quick. I would recommend Spencers to anyone looking for accommodation in and around Rugby.PositiveResponsiveness, Professionalism

Lizelle · 17 June 2021 · Spencers Rugby

★★★★★ 5/5

Google

I recently got a new job offer and had to change my house. I visited the branch in Rugby and I met an amazing team. With the help of Spencers lettings agents, I managed to move house within a week! Considering this was my first move, I could not have done it without the help. The team is very welcoming. The response time of the problems are unmatched. Whenever I needed help, the team did not disappoint me. I would recommend Spencers Rugby without any hesitation.PositiveResponsiveness, Quality, Professionalism, Value

Ekramur · 17 June 2021 · Spencers Rugby

★★★★★ 5/5

Google

Excellent customer service from the first moment I made contact. Rachel is so helpful, considerate, professional and efficient. I can't speak highly enough of the service we received. Letting a property was a new experience for us and Rachel guided us all the way. So grateful for her patience when I was phoning two or three times a day to ask questions. She put my mind at ease every time. Thank you to the whole team at Spencers, Rugby. Happy to recommend you.PositiveResponsiveness, Quality, Professionalism, Value

Brenda · 17 June 2021 · Spencers Rugby

★★★★★ 1/5

Trustpilot

Bunch of crooks leeching normal people

After 2 years, I have to say, theirs is an absolutely rubbish service. I couldn't even imagine before, that you get this dogsh*t of a service for 13% of your money as landlord. Not to mention what they are putting you up as a teanant as well. 0 control, they are not checking the properties, not forwarding teanant requests and questions, absolutely ignoring both sides, while they are taking 13%!!! of the monthly rent for literally NOTHING. Their contractors are terrible as well, out of 5 only 1 did an acceptable job, however they are not even getting the details they need from the agency. Both Countrywide and Spencer's are a joke, a ripoff, parasites leeching both teanants and house owners. They contact either party ONLY if they want money. You have a question? ignored. You have a problem? ignored. this is a shut and pay service, without actually getting service. stay away from these crooks.

Allaci17 · 24 January 2021 · Spencers Blaby

★★★★★ 1/5

Yell

Terrible service provider for both sides.

After 2 years, I have to say, theirs is an absolutely rubbish service. I couldn't even imagine before, that you get this dogsh*t of a service for 13% of your money as landlord. Not to mention what they are putting you up as a teanant as well. 0 control, they are not checking the properties, not forwarding teanant requests and questions, absolutely ignoring both sides, while they are taking 13%!!! of the monthly rent for literally NOTHING. Their contractors are terrible as well, out of 5 only 1 did an acceptable job, however they are not even getting the details they need from the agency. Both Countrywide and Spencer's are a joke, a ripoff, parasites leeching both teanants and house owners. They contact either party ONLY if they want money. You have a question? ignored. You have a problem? ignored. this is a shut and pay service, without actually getting service. stay away from these crooks.

MrL-145 · 24 January 2021 · Spencers Rugby

★★★★★ 1/5

Google

I Do Not Recommend. Everything looks excellent until the agreement is signed. Extremely difficult contact after; no call back after several phone calls from my side to renew the agreement. Sales department passively aggressive, rude, no apology given for mistakes on their side. Really unpleasant experience.Totally unprofessional.NegativeResponsiveness, Professionalism

Phoenix · 11 December 2020 · Spencers Leicester