Spencers estate agents in Leicester, Wigston, Rugby and 1 more

★★★★★ 5/5

Google

The service was excellent. All staff were knowledgeable, courteous and caring. The process was swift and efficient. When there were issues with the vendor’s side, I was kept updated with what actions they were taking to resolve the issue. Using their in-house mortgage advisor also helped the two departments to collaborate and provide the best service possible. Chloe Ireland, our sales negotiator and Gem Kucukdevlet our mortgage advisor were outstanding in the service they provided. I could not have asked for better associates. Chloe would call me every week to give me an update on the process so I felt comfortable and not stressed out. When there were issues, I felt Chloe genuinely cared in resolving the issue for me. I’d built a relationship with Chloe and Gem where I felt I was more than just a client; they took the time to give me significance. I had no idea about mortgages and the process, but Gem guided me and took me through the process step by step and I felt reassured. He took the time out to get to know me and about my background. He would also keep me up to date with the mortgage processes and went above and beyond to support me when I had to change solicitors midway through the process. By him taking the time out to get to know me and my lifestyle, he was able to find the most appropriate and affordable insurance packages on the market; again something which is an alien concept to me but I felt Gem was looking out for my best interests. Both of these guys are superstars and I would not hesitate in going back to them and recommending them to others. They say buying a house is one of them most stressful experiences in a persons life; however these two made it an absolute pleasure.

Shazeeb · 18 June 2022 · Spencers Wigston

★★★★★ 5/5

Google

We experienced an excellent service from Spencers (Wigston )all of the staff were fabulous. helpful, understanding to support us to find are forever home. Steph Jo Chloe Gem. Prompt service great communicate so knowledgeable when showing houses to buyers. They answer all your questions throughout the process in simple layman’s terms for ease of understanding. we were so impressed we placed our house on the market with them. with we appreciate all the support and dedication. thank you. Can highly recommend.

Patricia · 18 June 2022 · Spencers Wigston

★★★★★ 5/5

Google

Rating only, no written review.

Adrian · 17 June 2022 · Spencers Rugby

★★★★★ 5/5

Google

Rating only, no written review.

Tracey · 17 June 2022 · Spencers Rugby

★★★★★ 5/5

Google

We have nothing but good things to say about Spencer’s, Micah is an absolute credit to them, nothing is too much trouble.PositiveResponsiveness, Quality, Professionalism

Steve · 17 June 2022 · Spencers Rugby

★★★★★ 5/5

Google

I used Spencers recently and my experience with them was 5*. Many thanks to Rachel and Micah for all the their efforts. I highly recommend and will I will use Spencers again in the future.PositiveResponsiveness, Quality, Professionalism, Value

Rob · 17 June 2022 · Spencers Rugby

★★★★★ 5/5

Google

I found my rental property with this letting agent and Rachel and team were fantastic, everything was taken care of promptly and professionally from start, all way through my tenancy to finish when I moved out. Very friendly, helpful and responsive. Would highly recommend these guys to anyone looking for a good letting agents. If I ever move back to this area I’ll be giving them a call first ! Thank youPositiveResponsiveness, Quality, Professionalism

Joe · 17 June 2022 · Spencers Rugby

★★★★★ 5/5

Google

We needed a short term rental property in the South Leicestershire area and Spencers had exactly the type of property we were looking for. They were extremely quick in responding to us and help in securing the rental with great ease. They have kept us informed throughout the process and followed through with everything that was needed. Very easy recommendation! Great team - Micah Powell was the lettings negotiator who assisted us and he was excellentPositiveResponsiveness, Professionalism

Timothy · 17 June 2022 · Spencers Rugby

★★★★★ 5/5

Google

Sam and Jess in Leicester were a pleasure to deal with and were very proactive and professional in the letting process. I will be definitely using their service again in the future.PositiveQuality, Professionalism

Alpesh · 10 January 2022 · Spencers Leicester

★★★★★ 5/5

Yell

House sale

First class customer service. Kept informed throughout the whole process, which was very important as I don’t live in Leics . Thanks to Jo & the girls in the office.

TrinaB-14 · 6 October 2021 · Spencers Wigston

★★★★★ 5/5

Google

Excellent

Cara · 27 August 2021 · Spencers Blaby

★★★★★ 1/5

Google

Popped by to enquire about putting a house on the market whilst in the area, did not even a get a call back after leaving details and arranging a time.NegativeResponsiveness

Rik · 27 August 2021 · Spencers Blaby

★★★★★ 5/5

Google

This is my First interaction with Spencer’s as I am purchasing a property they are selling. Excellent customer service and communication. Friendly staff where noting is too much trouble (Gillian from sales is fantastic). Highly recommended.PositiveProfessionalism

Richard · 27 August 2021 · Spencers Blaby

★★★★★ 5/5

Google

Fantastic, fast, efficient and friendly service. I was updated every step of the way and my case was handled with due diligence. We are very grateful for your help thank you so much I strongly recommend the mortgage service at country wide, they will get the job done.

Peter · 27 August 2021 · Spencers Blaby

★★★★★ 5/5

Google

Gillan was brilliant from the start of us putting in the offer, nothing was to much trouble, even came out on day off so we could get builders in for estimate. Would highly recommend, a pleasure to deal with. 5 stars.PositiveProfessionalism

Paul · 27 August 2021 · Spencers Blaby

★★★★★ 5/5

Google

Allan and his staff are very professional and the customer service is the best. They not only dealt with the sale of my property but took responsibility to look after the keys as I was based in London. I would reccommend Spencers to anyone that wants a stress free sale or purchase. Simply the best at what they do.PositiveResponsiveness, Quality, Professionalism, Value

Randi · 27 August 2021 · Spencers Blaby

★★★★★ 5/5

Google

We bought our first home through Spencers in Blaby. Allan was so lovely, he kept us informed and was always there if we needed anything via email or phone. He gave us plenty of info with us being first time buyers. He was so helpful! Really appreciate the fantastic service we got from him. He’s a credit to Spencers. Thanks for the brilliant service!PositiveQuality, Professionalism

Azraa · 27 August 2021 · Spencers Blaby

★★★★★ 5/5

Google

Spencers handled our house sale very professionally. Allan and his team all have a friendly approach and were always at hand to help when needed. A big thank you to the lovely Gill who always went the extra mile to help, getting back in touch when promised. A very professional member of staff who we knew we could rely on. We would highly recommend Spencers Blaby team!!! absolutely 5 star 🌟 A pleasure to deal with.PositiveResponsiveness, Quality, Professionalism, Value

Wendy · 27 August 2021 · Spencers Blaby

★★★★★ 5/5

Google

Maxwell Fisher went above and beyond to help me with my property purchase. Constantly kept me informed throughout which was reassuring as a first time buyer. Would definitely recommend!PositiveResponsiveness, Professionalism

K · 27 August 2021 · Spencers Leicester

★★★★★ 5/5

Google

I would like to say a great big thank you to Vicki for all the help and advice she has given me while trying to sell my property. Over the last few months there have been many challenges which have been dealt with by Vicki's expertise and professionalism. I am now confident that the process is coming to a conclusion. I would highly recommend SPENCERS ESTATE AGENTS.PositiveResponsiveness, Quality, Professionalism, Value

Irene · 27 August 2021 · Spencers Leicester

★★★★★ 5/5

Google

Sam could not have been more helpful in renting out our property recently. He guided us through the process with constant clear communication and found and installed new tenants within days. We couldn't be more pleased, well done Sam and thanks again.PositiveResponsiveness, Professionalism

Rob · 27 August 2021 · Spencers Leicester

★★★★★ 5/5

Google

Having been involved in a number of property sales as both a buyer and a seller, I have to say I have found Spencers to be first class in every department the cost, marketing and sales support have been truly first class. With a special mention for the help and knowledgeable advice provided by Vicki the manager.PositiveResponsiveness, Quality, Professionalism, Value

Ron · 27 August 2021 · Spencers Leicester

★★★★★ 4/5

Google

I had to rent my flat when was in Turkey because of travel restrictions and coronavirus but it was not a problem for me because all helped me. everything about the flat (agreement, payment, contacts, keys, etc.) was ready when I arrived to the UK. Many thanks for your help and it was good experience. (I know that some international students experience weird problems during this procedures, but I have never experienced with Spencers)PositiveResponsiveness, Professionalism

Oğulcan · 27 August 2021 · Spencers Leicester

★★★★★ 5/5

Google

5 Star treatment throughout.PositiveResponsiveness, Quality, Professionalism, Value

Stephen · 25 August 2021 · Spencers Wigston