Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleI don't think the team at spencers blaby could have done any more for me during my house move, Amanda was very informative on our valuation appointment and at the other end of the phone, James was brilliant on the viewings and lorna has been fabulous handled all of my legal side of things they have all been there for me every step of the way and I am most grateful.
Brian · 21 June 2025 · Spencers Countrywide Blaby
Agent replied · 10 October 2026
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleExcellent! Can't fault all the staff at the Syston office! Highly recommend
Nicoletta · 2 May 2025 · Spencers Countrywide Birstall
Agent replied · 23 May 2025
Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.
★★★★★ 5/5
GoogleTom Mugleston has been a true professional while helping me sell my house. He has been patient, knowledgeable and very helpful every step of the way. He is an asset to Spencers.
Aleysha · 9 April 2025 · Spencers Countrywide Birstall
Agent replied · 22 April 2025
We are thrilled to hear about your positive experience with Tom at Spencer's! We pride ourselves on providing exceptional service and it's wonderful to hear he was patient, knowledgeable and helpful throughout the selling process. Thank you for choosing Spencer's! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleExcellent staff, Millie and Mia went above and beyond during the process. Thank you for helping me find my new home 🏡😁 …
Oli · 1 April 2025 · Spencers Countrywide Birstall
Agent replied · 23 May 2025
Thank you for your glowing 5* review. Thank you for your supportive words which I have course passed onto the local team. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleHi , I have just completed the purchase of my new home with Spencer's Blaby. What a fantastic team of people.
Courtney was a joy when she did the viewing for my new home, answered any questions if she did not know she found out ! Jo was a fantastic help when Lorna was out of office looking after the clients efficiently in a timely manner. Finally Lorna what a star ! I have never met her but feel I have. Lorna is dedicated to her job and her clients. Lorna was there every step on the way, answering emails and calls quickly where needed. She remains calm and soothing when a client like myself gets stressed. Lorna I am going to miss our chats and emails ! but believe me will email you from time to time to check in with you like a pen pal lol !! Thanks Spencer's Blaby Xxx
Dawn · 20 March 2025 · Spencers Countrywide Blaby
Agent replied · 10 April 2025
Thank you for leaving us your superb 5* review. Thank you for your delightful comments. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleCouldn’t wish for a better service, even though we had a bereavement part way though our sale, the staff were super supportive though out, keeping both us and our buyers informed. Well done Spencers
Alan · 9 March 2025 · Spencers Countrywide Birstall
Agent replied · 23 May 2025
Hello Alan,
Thank you for your wonderful 5* review. We're truly sorry for your loss and are glad to hear that our team could provide the support you needed during such a difficult time. Your kind words mean a lot to us.
Best wishes,
Lucy, Customer Relations Team
★★★★★ 2/5
TrustpilotI didn't have a great experience with…
I didn't have a great experience with Spencer's. The photos and write-up about the property were good, and the house sold in just two days, so they didn't have much to do. However, it took over five months to complete the sale, and I didn't receive a single update without having to chase them. I didn't feel that I got any value for money from Spencer's in Blaby.
Andy · 22 February 2025 · Spencers Countrywide Syston
★★★★★ 5/5
GoogleWe used Countrywide as our mortgage brokers and worked closely with Jaishree at the Syston branch. Jaishree was very through in the set up process and was a fantastic help throughout the whole process especially as first time buyers- putting the offer in to dealing with issues with the legal side of the process. We changed our mortgage a fees times to ensure we got the best rate and Jaishree was brilliant at explaining our options for protection but also understood that we needed to make the decision ourselves. We will happily be working with her again in the future! - completed in March 24’
Pooja · 25 September 2024 · Spencers Countrywide Birstall
Agent replied · 25 October 2024
Thank you for taking the time to share your experience and for your wonderful 5* review Pooja! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleFrom start to finish the team at Spencer's Blaby were friendly, efficient and professional. A very special thank you to branch manager Courtney. The purchase of my property was not a simple one but it would not have happened without her hard work and dedication. She went above and beyond what was expected. I cannot thank her enough.
Tracy · 12 September 2024 · Spencers Countrywide Blaby
★★★★★ 5/5
TrustpilotSpencers of Lymington
Our property has been sold through Spencers of Lymington who are first class. They are all helpful highly professional people, efficient and friendly who knew all about what was happening throughout our sale and Neville went that extra mile advising us from beginning to end. We thoroughly recommend them without any hesitation.
Jacqueline · 2 September 2024 · Spencers Countrywide Blaby
★★★★★ 5/5
GoogleSpencer's of Syston were superb kept me informed right the way through the process of purchase, nothing was to much trouble when l needed something sorting out.
A particular mention of Mia and Millie who were so helpful in helping me with the sale.
I have no hesitation in recommending Spencer's of Syston.....
Steve · 27 July 2024 · Spencers Countrywide Birstall
Agent replied · 25 October 2024
Many thanks for your fantastic 5* review and recommendation Steve. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMillie & mia well what can I say what an amazing pair! The higher fee is so worth it after experiencing other agents in the area… you pay higher for a better service !! Couldn’t recommend them enough, great local agent. thank you again Millie and team ⭐️⭐️⭐️⭐️⭐️
Chris · 27 June 2024 · Spencers Countrywide Birstall
Agent replied · 25 October 2024
Chris, many thanks for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleBought our first house with Spencers and they have been great at every step of the process, simplifying what can be a really daunting time. Millie and Mia have been super helpful throughout, overall a great service from the team!
Tejash · 27 June 2024 · Spencers Countrywide Birstall
Agent replied · 25 October 2024
Hi tejash kantilal, thank you for sharing your experience with us! We are delighted to hear that Millie and Mia provided you with great service during the process of buying your first house. We appreciate your kind words and are thrilled that we could help simplify such a significant time for you. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI cannot thank Stuart, Mia, and Millie enough. They have been kind and professional in every single interaction we have had. They have always got back to me quickly when I have had an enquiry. I highly recommend them if you are looking for your next home, they are nothing short of incredible! Everything is always on time and chased up immediately if there are any delays
Conor · 23 May 2024 · Spencers Countrywide Birstall
★★★★★ 5/5
GoogleWe purchased our first home through Spencer's and from start to finish received amazing support and guidance from the team who were always happy to help with any queries or worries that we had as first time buyers. Specific mention to Millie the branch manager who went above and beyond for us, nothing was too much and always kept us in the loop making sure we were updated throughout the house purchase and was a great support. We are so grateful to have had such an amazing link, taking away so much of our stress and worries. Couldn't fault their service!
Demi · 23 May 2024 · Spencers Countrywide Birstall
Agent replied · 25 October 2024
Demi Hickenbotham thank you for your excellent 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleIve recently sold my house through the spencers team at blaby.
From start to finish they have been nothing but helpful and understanding.
Caurtney and her team are amazing.
Easy to get hold of and very supportive.
Nothing was an issue not matter how small it was.
100% would recommend your team to anyone in the same situation.
Thanks again guys. All the best ❤️
Kayleigh · 15 May 2024 · Spencers Countrywide Blaby
Agent replied · 25 October 2024
Thank you for your glowing recommendation and 5* review Kayleigh Robinson. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleEmma was a fantastic support during a particularly stressful time. She was always available and accommodating and a fabulous conduit between myself the vendor and the absolutely inept conveyancers. I cannot thank her enough
Rachel · 10 April 2024 · Spencers Countrywide Blaby
Agent replied · 25 October 2024
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleSold a property with spencers under tricky circumstances and they were brilliant. Emma in particular was fab, very understanding, helpful and super friendly. She was always on hand with updates and helped out chasing the solicitors (who were the only let down). Jill & Lorna were also lovely. Overall a great experience.
Colleen · 10 April 2024 · Spencers Countrywide Blaby
Agent replied · 25 October 2024
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI would like to thank Lorna, my estate agent for finding my new home and also Demi the mortgage advisor for all of your help and support throughout my moving house journey. They are a great team and I was in safe hands. Thank you again and Merry Christmas
Jessica · 10 April 2024 · Spencers Countrywide Blaby
Agent replied · 10 April 2025
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleEmma, Lorna and Gill were a pleasure to work with who made the sale/purchase of my house run smoothly. Thank you!
J · 10 April 2024 · Spencers Countrywide Blaby
Agent replied · 25 October 2024
Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI am lost for words trying to describe the best agency I have ever dealt with.We have had the friendliest and most professional agency workers we could have starting from Lorna and then of course the branch manager, Courtney.They all including Gill (sorry for missing out) have gone the extra mile to make the purchase of our first house as smooth as it could go.Very happy to have worked with you in every step of the way I wish you all the best!!You all three are assets to the company
Stella · 10 April 2024 · Spencers Countrywide Blaby
Agent replied · 25 October 2024
Hi Stella, Great to see another 5* review for our local team! I will make sure your kind comments are passed on to them and the Area Director! Best wishes, Scott @ Customer Care
★★★★★ 5/5
GoogleThe staff of Spencers office in Blaby have been excellent throughout the process of selling a property for us. We sold by modern auction and Spencers played a key role in conducting viewings and liaising with the auction house.
Paul · 10 April 2024 · Spencers Countrywide Blaby
Agent replied · 25 October 2024
Many thanks for your outstanding 5* review Paul Burnett. Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
GoogleIf you can help it, please avoid using Spencer’s to buy or sell a house. They caused us a lot of problems when buying our house. They admitted fault for various things that could have been prevented. And the estate agent assigned to our purchase had left during our purchasing process, not surprised at all.
They have left a bad impression and I would think twice about using them. Perhaps it was just a bad member of staff and they may be perfect elsewhere but from my experience Avoid
Domonic · 10 April 2024 · Spencers Countrywide Blaby
Agent replied · 25 October 2024
Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Manager to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMillie Thacker at Spencer’s was a delight at selling my property.. had some issues with my management company’s but Millie was at hand to help me get through it.. much appreciated.. thank you
Alan · 29 March 2024 · Spencers Countrywide Birstall
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
