Every review we hold for the Birstall office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleSo I used Spencers for my first property back in 2001, and then ahain now in 2026 for my second property. It was the best decision I have made. The support I received from Spencers, especially Mia was outstanding. I had issues with my solicitors where at times, I nearly called it a day and pull out of my sale and the purchase but the support and help I received from Mia was amazing. If it wasn't for Mia when times where tough through the process, im not it all would of got completed. She is an absolute credit to Spencers and the rest of the guys, really do make a dream team! All the guys just couldn't do enough to ease the issues I faced and I personally thank them all, so much. I would highly recommend Spencers as they give you the personal touch when at times through a process of buying and selling an house, you truly need it! I thank them all, especially Mia 😊
Dawn · 11 August 2026
Agent replied · 11 October 2026
Thank you so much for your wonderful review! We are thrilled that you had a positive experience with Spencers and Mia. Our team takes great pride in providing top-notch support and service to our clients. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleJust wanted to leave a review for Sophie, her appraisal approach to our home was far superior and personal than all of the others agents who came to discuss our property with us.
She arrived and portrayed genuine enthusiasm for us a seller. Thank you Sophie when the time comes for us to list our property we will 100% be choosing Spencers to market us based on your visit.
Jason · 27 September 2026
Agent replied · 11 October 2026
Thank you for your excellent 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleHonestly, the absolute best team!!!
We are completely overwhelmed by the outstanding service, patience and reassurance during the selling of our property.
As you can appreciate, things are never plain sailing.
Mia, Owen and Sophie were just amazing throughout our process. Any tasks, transparency and communication was efficient.
They were always on the other end of a telephone call or in store to listen to you.
I could not recommend a better team!!!
Thank you again,
Neal
Neal · 10 April 2026
Agent replied · 17 April 2026
Thank you so much for your kind words! It means the world to us to hear that you had such a positive experience with our team. We are committed to providing exceptional service and we're thrilled to have helped make the selling process a smooth one for you. We truly appreciate your recommendation. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleI had a wonderful experience with Spencer’s Estate Agents, and I can’t thank Mia enough for her exceptional service. From the moment I reached out, Mia was attentive, knowledgeable, and truly went above and beyond to help me find the right property. She was always quick to respond, clear with her advice, and made sure I understood every part of the process. Thanks to Mia, the experience was smooth and stress-free. I highly recommend Spencer’s Estate Agents, especially if you’re lucky enough to work with Mia, she’s a real asset to their team!
Shailesh · 17 March 2026
Agent replied · 17 April 2026
Thank you so much for your kind words about your experience with Mia at Spencer's Estate Agents! It's our goal to provide top-notch service and we're so glad that she went above and beyond to help you find the perfect property. We truly appreciate your recommendation and are lucky to have Mia as part of our team. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleMe and Craig would like to thank spencers for selling our house for us especially Mia she was very professional and very helpful from day 1 when she came to price our property until the day we moved out from it .she helped us so much through the process nothing was to much trouble .she became part of our family and we do miss our time together .she kept us informed every step of the way would highly recommend spencers to sell your property
Jenny · 17 February 2026
Agent replied · 17 April 2026
Thank you for the kind words! We are so happy to have been a part of your home-selling journey, and we will make sure to pass on your praises to Mia. She truly goes above and beyond for all of our clients, and we are glad to hear that she became like family to you. Congrats on the successful sale of your property, and we wish you all the best in your new home. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWas very impressed with the service provided at Spencer’s, when initially calling up I spoke to Mia who was extremely professional and down to earth (ask for her) I knew I was in safe hands. Booked an appointment and as soon as I walked in the whole team was very welcoming, no problems at all!
Skinnerink · 11 July 2026
Agent replied · 11 October 2026
Thank you for your amazing review! We are thrilled to hear that you had a great experience with our team, especially with Mia. We pride ourselves on providing top-notch service and creating a welcoming environment for all our clients. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI have had many house viewings through Spencers over the pat few months and I have to say a big thank you to Mia Adkin. I met her a few times at viewings and told her what I was looking for. She was so easy to talk too, understood exactly what I was looking for and kept in touch to check in to see if there was anything I had liked or if anything had changed. I have not had this level of care or contact from any of the other estate agents. Thank you for your super friendly and efficient service! I have found the house I was looking for and she was so supportive hearing that too! Shame our conversations have come to an end as I end the search for my new home. I just wanted to say thank you and that I appreciated your check in's! Wishing you all the best!
Kalpana · 11 November 2025
Agent replied · 11 October 2026
Thank you so much for your kind words, we're thrilled that Mia provided you with excellent service! Our team strives to go above and beyond for each and every customer. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleGreat service, knows local market , managed us seller as well as buyer efficiently and professionally. Whole experience was smooth and excellent. Will recommend 100% and thanks to Mia for keeping the whole process stress free!👍👍👍 …
Sriram · 11 August 2026
Agent replied · 11 October 2026
Thank you so much for your kind words! We are thrilled to hear that you had a smooth and stress-free experience with us. We are dedicated to providing excellent service and are grateful for your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleSpencer's have been fantastic with organising viewings and getting back to us promptly. They are always readily available via phone/email which makes the process so much smoother! Thank you to Owen and Mia for your help 🙌 …
Natasha · 11 May 2026
Agent replied · 11 October 2026
Thank you so much for your kind words! We take great pride in making the house hunting process as smooth and efficient as possible. It was a pleasure working with you and we're glad we could help find your perfect home. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleMia was a great help, really easy to contact and the buying process went really smoothly.
Ajad · 27 September 2026
Agent replied · 11 October 2026
Thank you for leaving us your superb 5* review. Thank you for your delightful comments. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleI have had many house viewings through Spencers over the pat few months and I have to say a big thank you to Mia Adkin. I met her a few times at viewings and told her what I was looking for. She was so easy to talk too, understood exactly …
Kalpana · 17 November 2025
Agent replied · 23 January 2026
Thank you so much for your kind words, we're thrilled that Mia provided you with excellent service! Our team strives to go above and beyond for each and every customer. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleThanks Mia, you have been great, super helpful, you're lovely to talk to, very professional, a real gem, Spencers are very lucky to have you.
Valerie · 11 June 2026
Agent replied · 11 October 2026
Thank you so much for taking the time to leave us your wonderful 5* review! It's always a pleasure to assist wonderful customers like you. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleCourtney was amazing, kind and compassionate, did not make you feel rushed or anything, really impressed with her!
Mark · 11 July 2026
Agent replied · 11 October 2026
Thank you for sharing your experience with Courtney! We're thrilled to hear that she provided exceptional service and made you feel valued. We will make sure to pass along your kind words to her. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleMia visited my property and arrived on time .. Being very friendly and polite I guided her through my home. All her comments and praises were very much appreciated and positive. Mia explained how she came to arrive at a valuation and talked through various procedures and details Spencer’s provided about the property to possible buyers.
Matthew · 11 September 2026
Agent replied · 11 October 2026
Thank you for taking the time to leave us your wonderful 5* review! We are so happy to hear that you had a positive experience during your visit. Our team at Spencer's always strives to provide friendly and informative service to all our customers. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleFantastic customer service from Mia when I called to arrange a property viewing. She was friendly, professional, and very helpful throughout the call. Mia made the booking process quick and straightforward, answering my questions clearly and ensuring everything was arranged efficiently. A great first impression and excellent customer service.
Nayna · 11 June 2026
★★★★★ 5/5
TrustpilotWhat an amazing and helpful estate…
What an amazing and helpful estate agent in Lymington. We bought our home in the New Forest through them and Andrew and all the team at all times were so professional, kind, helpful no pressure but at all times in contact to help us with such a huge decision on the home we wish to buy. Recommended lawyers, surveyors and any other contacts we should need moving into a new area. 4 years and now downsizing and looking to buy or rent. Again team Spencers reach out with all the support we should need.
Honestly the best, Jane Bendon
Jane · 3 September 2026
★★★★★ 5/5
GoogleThank you Sophie for coming round value to my late mother’s property for probate.
It was a pleasure to meet someone who’s professional and caring at the same time.
Thanks again Sophie
Kevin · 24 December 2025
Agent replied · 23 January 2026
Thank you for your kind words! We are dedicated to providing excellent service while helping you with the difficult process of probate. We're glad we could help make things a little easier for you. Thank you for trusting us with your late mother's property. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
TrustpilotWigston Team Highly Rated
We can't speak highly enough of Spencers Wigston. The entire team is oustanding.
Shaniya, our Sales Negotiator, was second to none! She was proactive, responsive and an excellent communicator throughout the sales process.
We firmly believe that this sale would have fallen apart if it were not for Shaniya’s tenacity. She truly made us feel like we were her only customer. Nothing was too much trouble, and when she said she would do something she did it, and regularly exceeded expectations even in the most challenging circumstances.
Mr8lueSky · 13 August 2026
★★★★★ 5/5
GoogleThank you Mia for your help and professionalism in getting my property to market .First class!
Malcolm · 15 April 2026
Agent replied · 17 April 2026
Thank you for the kind words, we are thrilled to hear that you had a positive experience with our services. We pride ourselves on providing top-notch professionalism and we are glad we could help get your property to market with a first-class approach! Kind regards, Chanelle Aldrich, Customer Feedback and Support Team
★★★★★ 5/5
GoogleAs a first-time buyer, the whole process felt daunting, but the team made it much easier to navigate.
From the initial viewing we had with Mia, she was incredibly friendly, patient and knowledgable about the local area. The process ended up being much longer than anticipated after a few hiccups but between Mia and Owen I was kept in the loop throughout and finally received our keys on Friday. They provided clear updates either on the phone or via email and were fantastic at staying in constant contact, which significantly reduced my stress levels.
They were both patient throughout the entire journey and happily answered any questions and were just genuinely helpful. Their friendly approach made a massive difference. To top it all off, receiving a lovely welcome pack at the end was such a thoughtful touch 🙂
Letitia · 11 November 2025
Agent replied · 26 October 2025
Thank you for taking the time to leave this fantastic review! We are thrilled to hear that Mia and Owen were able to make your first-time buying experience less daunting and more enjoyable. Our team takes pride in providing excellent customer service and we are happy to hear that we were able to keep you in the loop throughout the process. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleSophie has been very helpful and came fully prepared for the house appraisal. Her knowledge of the local market and data driven pricing proposal was very impressive.
IHMahomed · 11 August 2026
★★★★★ 5/5
GoogleJaishree (Nita) is a warm, approachable, professional person. She has been assisting me with my mortgage, renewals and applications for over 10 years. My loyalty will remain with her wherever she goes as she always goes out of her way to help her customers. I admire her work ethic, her extensive experience and knowlege. She really looks after you A to Z and ensures a smooth stress free process to adequately protect your investment. Jaishree (Nita) guided me through the process giving customer specific advice when necessary and was always available to answer any questions I had, to put my mind at ease. I would highly recommend her for these reasons.
Thank you Jaishree(Nita) keep up the good work.
Niyati · 26 October 2023
Agent replied · 25 October 2024
Thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleSpencers provided excellent service from valuation through to completion. Toby’s valuation and explanation of the process gave me confidence to instruct them. When I accepted the offer Millie and Courtney were with me every step of the way, keeping me updated. Being in a chain of 8 I felt in a precarious situation but the oversight offered by them both ensured the chain went through without issue. They were both so proactive in chasing up other agents and solicitors which meant the completion went through quicker than anticipated. I’ll be forever grateful to Millie and Courtney for their hard work in achieving a smooth sale.
Laura · 26 October 2023
Agent replied · 25 October 2024
Thank you for your brilliant 5* review and thank you for your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMia and the team at spencers in syston were very friendly ,professional , and nothing was to much trouble. The house sale went through without any problems. Thank you for everything would definitely use you again .
Shirley · 19 August 2025
Agent replied · 26 October 2025
Hello Shirley,
Thank you so much for your wonderful 5* review! We're thrilled to hear that Mia and the team provided you with friendly and professional service, and that your house sale went smoothly. We look forward to assisting you again in the future.
Best regards,
Lucy, Customer Relations Team
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