Every review we hold for the Birstall office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI bought a property through Spencers and found them very friendly to deal with. They helped me manage the sale by liaising with and chasing solicitors! Ellie and Vinny were great, with Vinny finding a really good mortgage deal for me, which went through with no fuss. Vinny was particularly indispensable for helping manage the sale with the mortgage provider and solicitors, keeping things moving and giving at least weekly progress updates. He was always someone I could ring with questions.
Jo · 27 October 2019
Agent replied · 25 October 2024
Thank you Jo for your wonderful 5* review of our local Spencers team. It is great to read that you found our team so helpful and professional. I will of course make sure your kind words are forwarded to Ellie, Vinny and the team. Best wishes, Scott
★★★★★ 5/5
TrustpilotAfter Looking at a property on their…
After Looking at a property on their books went to the Eccllesall Road office for advice and was met with really Helpful Staff and full of Enthusiasm what a pleasant surprise in todays world, would recommend no problem
Mr · 9 October 2026
★★★★★ 5/5
GoogleMia and Owen, helped me sell my house, going above and beyond at times, thank you 🤩 🤩 …
Michele · 11 July 2026
Agent replied · 11 October 2026
Thank you for your 5* review. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 1/5
TrustpilotAbsolute Thieves.
Over 2 years since i moved out still have not seen a penny of my deposit. Absolute thieves being incredibly rude over email, anyone working there should be ashamed at what they do to people. I will be taking legal action for far more than the original amount owed.
Jonathon · 9 July 2026
★★★★★ 5/5
GoogleI can’t thank Millie and Courtney for all there amazing help with our move we had lots of problems up the chain and they went to extra mile to help us with it all there the most caring girls and try there best to do as much as they can for you I would highly recommend Spencer’s syston for there professional service! Thanks again girls xPositiveProfessionalism
Paula · 26 October 2021
Agent replied · 25 October 2024
Many thanks for the marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI cannot thank Stuart, Mia, and Millie enough. They have been kind and professional in every single interaction we have had. They have always got back to me quickly when I have had an enquiry. I highly recommend them if you are looking for your next home, they are nothing short of incredible! Everything is always on time and chased up immediately if there are any delays
Conor · 23 May 2024
★★★★★ 5/5
GoogleI recently sold a property through Spencer’s and I couldn’t recommend them enough. Millie and Courtney were fantastic throughout the process and were able to have the property under offer and completed within a great timeframe, whilst providing a 5 star service. HIGHLY RECOMMEND!
Dom · 26 October 2023
Agent replied · 25 October 2024
Thanks for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleVery friendly and professional service .
Jan · 11 August 2026
Agent replied · 11 October 2026
Many thanks for your outstanding 5* review and your generous comments. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleWe purchased our first home through Spencer's and from start to finish received amazing support and guidance from the team who were always happy to help with any queries or worries that we had as first time buyers. Specific mention to Millie the branch manager who went above and beyond for us, nothing was too much and always kept us in the loop making sure we were updated throughout the house purchase and was a great support. We are so grateful to have had such an amazing link, taking away so much of our stress and worries. Couldn't fault their service!
Demi · 23 May 2024
Agent replied · 25 October 2024
Demi Hickenbotham thank you for your excellent 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleA big thank-you to Mia,Sophie and Owen .It was a pleasure to have such a professional and understanding team sell my home .
Beatrice · 17 March 2026
Agent replied · 17 April 2026
Thank you for your kind words! We are thrilled to have made your home selling experience a positive one, and we are grateful for the opportunity to work with you. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleHi Owen thank you for all your help with my property and I would also like to thank the rest of the staff who are always willing to help
Carol · 16 January 2026
Agent replied · 23 January 2026
Thank you for your kind words! It's our pleasure to provide excellent service and support to our valued customers like you. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
TrustpilotSpencers of Lymington
Our property has been sold through Spencers of Lymington who are first class. They are all helpful highly professional people, efficient and friendly who knew all about what was happening throughout our sale and Neville went that extra mile advising us from beginning to end. We thoroughly recommend them without any hesitation.
Jacqueline · 2 September 2024
★★★★★ 5/5
GoogleAbsolutely brilliant. dynamic, competent, and effective. a pleasure to do business with too. They got me a good result. Job done.
I would give more than 5 stars if it were possible. Thanks Spencers, Mia, Millie, and Owen.
Robert · 8 September 2025
Agent replied · 26 October 2025
Thank you so much for your kind words! We are thrilled to know that our team at Spencers, Mia, Millie, and Owen provided you with a dynamic and effective experience. It was a pleasure doing business with you and we are glad we were able to exceed your expectations. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleMillie and the team were absolutely brilliant - with Millie single handedly saving my purchase from falling through, due to poor conveyancers!
The team are always available and responsive to calls and emails, and everyone is always happy, positive and polite.
Cannot recommend highly enough!
Colf88 · 26 October 2022
Agent replied · 25 October 2024
Thank you for your wonderful 5* review of our local team and glowing recommendation. I shall made sure the local team are made aware of your kind words along with their Regional Director. Kind Regards, Scott @ Customer Care
★★★★★ 5/5
GoogleMillie, Mia and the rest of the office provided us with a professional and efficient service selling the house. We were kept abreast of all the visits and nothing as too much trouble. Many thanks
Andy · 8 September 2025
Agent replied · 26 October 2025
"Thank you so much for your kind words! We are thrilled to hear that our team provided you with a great experience while selling your house. Your satisfaction is our top priority. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWorking with Paresh Patal was a real pleasure, his knowledge and open advice gave the confidence, despite the challenges presented during the process …
THANK YOU Paresh, your a true gent
Darren · 26 October 2023
Agent replied · 25 October 2024
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
★★★★★ 5/5
GoogleParesh Patel was really very professional and helpful .He was transparent and very methodical in his approach .He made all the things for mortgage look very simple and easy.It was a great experience .Would highly recommend Paresh and his company .
Thanks
Vijay · 26 October 2022
Agent replied · 25 October 2024
Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations
★★★★★ 5/5
GoogleExcellent friendly service
Satish · 11 May 2026
Agent replied · 11 October 2026
Thank you for your kind words! Our team takes pride in providing excellent and friendly service to all our customers. We are glad to know that we have met your expectations. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleThank you so much Paresh for all your hard work in getting our mortgage through - always responded very quick and kept us in the loop throughout!
K · 26 October 2023
Agent replied · 25 October 2024
Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleVery helpful. A credit to Spencers. Made the sale smooth.
Tony · 17 February 2026
Agent replied · 17 April 2026
"Thank you for your kind words! We are thrilled to hear that our team member was able to make your shopping experience with us smooth and enjoyable. We truly strive to provide helpful and top-notch service to all of our customers. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI can’t thank Ellie and Tom enough; kind, considerate service from start to finish, always a reassuring word when I started panicking, always going the extra mile - especially when disaster loomed and Ellie found me an emergency plumber! This team are exemplary. Worth their weight in gold.
Lynn · 26 October 2020
Agent replied · 25 October 2024
Thank you for your wonderful 5* review! Your kind words will be made known to our local team. Best wishes, Scott
★★★★★ 5/5
GoogleVery happy customer, friendly people, great service, highly recommended..
Oguz · 17 February 2026
Agent replied · 17 April 2026
Thank you for your kind words and recommendation! We're thrilled to hear that you had a great experience with our friendly team and excellent service. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleTom and Ellie were both brilliant whilst selling a house for my family. They listened and helped in any way they could.
I don’t rate the their conveyancing company though, would definitely use Spencer’s again to sell a property but use a different solicitor.PositiveProfessionalism
Debs · 26 October 2020
Agent replied · 25 October 2024
Thank you for taking the time to leave your 5* review and brilliant comments. I will of course make sure your kind works are passed on to the local team. Stay safe! -Scott @ Customer Relations
★★★★★ 5/5
GoogleThanks to Paresh who helped us for remortgage. He is not only really very honest and helpful. As well as he is very good human being also.
RAJNIKANT · 26 October 2022
Agent replied · 25 October 2024
Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
