Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleSo far, very impressed. Only a week in to being marketed by Spencer’s and am very pleased. Amanda has made sure everything is in place to sell and is enthusiastic and proactive. Had mortgage advice from Demi, who is also great. No pressure, just good, honest advice. Thank you all 😊 …
Helen · 10 October 2025 · Spencers Countrywide Blaby
Agent replied · 10 October 2026
Thank YOU for trusting Spencer's with your marketing and mortgage needs! We strive to provide top-notch service and are thrilled to hear that you are already seeing positive results and working with our amazing team members Amanda and Demi. Keep us posted on your progress! 😀 #SpencersSuccess
Kind regards, Lucy Mawer, Customer Feedback and Support Team
★★★★★ 5/5
GoogleValuation undertaken by Sophie today, a very professional and efficient service
Steve · 5 October 2025 · Spencers Countrywide Birstall
Agent replied · 26 October 2025
Thank you for taking the time to share your positive experience with Sophie. We pride ourselves on providing top-notch, professional and efficient service. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleSpencers in Blaby recently sold our house and despite it taking sometime to sell, the team were consistently updating us with market performance, viewings, feedback before a sale was finally secured. James and Lorna and all staff there were always professional and courteous. We would definitely recommend them to anyone looking to sell. Carole & Paul
Carole · 1 October 2025 · Spencers Countrywide Blaby
★★★★★ 5/5
GoogleSo far, so good...Spencers Blaby recently sold my parents house within 2 weeks of going live online. All the staff are helpful, friendly and determined to help my parents achieve the move they're after. Special thanks go to James for his endless patience with my elderly father during a recent second viewing!
Carol · 20 September 2025 · Spencers Countrywide Blaby
Agent replied · 22 September 2025
Thank you so much for your positive feedback! We are glad to hear your parents had a smooth and quick experience with us. Our team always strives to provide excellent customer service and we're thrilled that James was able to assist your father with patience. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleMillie, Mia and the rest of the office provided us with a professional and efficient service selling the house. We were kept abreast of all the visits and nothing as too much trouble. Many thanks
Andy · 8 September 2025 · Spencers Countrywide Birstall
Agent replied · 26 October 2025
"Thank you so much for your kind words! We are thrilled to hear that our team provided you with a great experience while selling your house. Your satisfaction is our top priority. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleAbsolutely brilliant. dynamic, competent, and effective. a pleasure to do business with too. They got me a good result. Job done.
I would give more than 5 stars if it were possible. Thanks Spencers, Mia, Millie, and Owen.
Robert · 8 September 2025 · Spencers Countrywide Birstall
Agent replied · 26 October 2025
Thank you so much for your kind words! We are thrilled to know that our team at Spencers, Mia, Millie, and Owen provided you with a dynamic and effective experience. It was a pleasure doing business with you and we are glad we were able to exceed your expectations. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleRecently purchased a property through Spencers. Mia and Millie were very quick to respond to all emails and helped get the sale done in 8 weeks.
Helen · 3 September 2025 · Spencers Countrywide Birstall
Agent replied · 8 September 2025
Thank you for leaving us your superb 5* review. Thank you for your delightful comments. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleWe had a fantastic experience with Spencers Blaby Estate Agents. They were professional, friendly, and quick to act, especially when solicitors needed chasing or when we or our buyers had questions.
James looked after us throughout the process, and we honestly couldn’t have asked for a better estate agent. His support made everything feel smooth and manageable.
I’ll always recommend Spencers over other agents, they truly went above and beyond.
Lnevay · 1 September 2025 · Spencers Countrywide Blaby
Agent replied · 8 September 2025
We are thrilled to hear that you had a fantastic experience with us at Spencers Blaby Estate Agents! Our team takes pride in providing professional, friendly, and efficient service. We are delighted to have James as part of our team, and we are grateful for your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWe have the privilege of knowing Ms Demet Ludlam for the past 15 years, when she helped us out so brilliantly in finding the right mortgage for us.
From the very beginning, Ms Ludlam came across as extremely knowledgeable and at the same time a very good communicator and explained us the complex mortgage terminology’s in an easy and understandable format. She has also been very approachable and patient in addressing all our concerns. Through her expertise, we were able to get excellent mortgage deals ever since, which otherwise would have been a very daunting task for us.
Since 2010, Ms Ludlam has been our port of call, if ever we needed any further help. She has always been prompt in getting back to us.
With Ms Ludlam’s due diligence, we have been very blessed in getting the best mortgage products available in the market. We have always felt very secure in her excellent professional competencies.
We wish her all the very best in all her future endeavours.
H · 25 August 2025 · Spencers Countrywide Blaby
Agent replied · 8 September 2025
Thank you for sharing your wonderful experience with Ms. Demet Ludlam! We are thrilled to have such a knowledgeable and approachable mortgage advisor on our team. It's no surprise that she has helped you find the best deals and provided excellent service for the past 15 years. Your loyalty and trust mean a lot to us, and we wish Ms. Ludlam continued success in all her future endeavors. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleMia and the team at spencers in syston were very friendly ,professional , and nothing was to much trouble. The house sale went through without any problems. Thank you for everything would definitely use you again .
Shirley · 19 August 2025 · Spencers Countrywide Birstall
Agent replied · 26 October 2025
Hello Shirley,
Thank you so much for your wonderful 5* review! We're thrilled to hear that Mia and the team provided you with friendly and professional service, and that your house sale went smoothly. We look forward to assisting you again in the future.
Best regards,
Lucy, Customer Relations Team
★★★★★ 5/5
GoogleThe team in Syston are brilliant, a shoutout to Mia who was very helpful with answering all queries I had regarding a property I was interested in.
Bradley · 18 August 2025 · Spencers Countrywide Birstall
Agent replied · 8 September 2025
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleSophie was great, super helpful and explained everything clearly and logically!
Ethan · 18 August 2025 · Spencers Countrywide Birstall
Agent replied · 8 September 2025
Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleMia was very friendly and professional when showing us around a property recently. She was able to provide us with some helpful information and made us feel very relaxed and well informed at the viewing.
Rebecca · 18 August 2025 · Spencers Countrywide Birstall
Agent replied · 8 September 2025
Thank you for your kind words! We are thrilled to hear that Mia provided a positive and informative experience during your property viewing. We take pride in offering exceptional service and are grateful for your feedback. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWe have used Demet's mortgage services for over 10 years and she has been great. We have just recently purchased a buy to let property and Demet has been very meticulous with the process. Demet always manages to find us the best rates. Thank you again for all your hard work Demet and we look forward to working with you in the near future.
Sandra · 9 August 2025 · Spencers Countrywide Blaby
Agent replied · 8 September 2025
Thank you for your 5* review. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleWe have been remortgaging and advised by Demi now for about 15 years
She is fantastic,remembers my details better than me !She is so professional yet friendly and lovely making our mortgage journey a breeze. We are nearing the end of our mortgage now which is great but means we won't see Demi professionally (but will have to pop in to see her )
Many thanks Demi xxx
Emma · 9 August 2025 · Spencers Countrywide Blaby
Agent replied · 8 September 2025
Thank you for your kind words! We are thrilled to hear that Demi has provided such fantastic service for all these years. We will definitely miss her as your mortgage journey comes to an end. Kind regards, Lucy Mawer, Customer Feedback and Support Team
★★★★★ 5/5
GoogleEfficient and friendly service with a good outcome.
Karen · 1 August 2025 · Spencers Countrywide Blaby
Agent replied · 22 October 2025
Hello Karen,
Thank you so much for your wonderful 5* review! We're thrilled to hear that you found our service efficient and friendly, and that you had a good outcome.
Best regards,
Lucy, Customer Relations Team
★★★★★ 5/5
GoogleThank you so much to Mia, Millie, Owen, Jaishree and Stuart for helping us with the purchase of our new home!! Amazing work by the Spencers Team 😄 …
Diya · 26 July 2025 · Spencers Countrywide Birstall
Agent replied · 9 August 2025
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 1/5
TrustpilotThey will try take most of your deposit
Do not recommend
Chrissy · 16 July 2025 · Spencers Countrywide Syston
★★★★★ 5/5
GoogleHighly Recommended.
As with any house sale / purchase there were ups and downs , but when it got to crunch time Lorna and Jo were there to make the tough phone calls and get the job done .
Lorna was supportive the whole way through ( even a shoulder to cry on ) and Branch Manager Jo , not only strives for great customer service , but also cares for her staff aswell which is to be commended.
Well done and a big thank you .
A mention for Mike aswell who was our initial contact when we put our house on the market . We are thankful that we chose Spencer’s .
Kevin · 10 July 2025 · Spencers Countrywide Blaby
Agent replied · 8 September 2025
Thank you for the kind words and recommendation! Our team at Spencer's is dedicated to providing exceptional service and support during the home buying and selling process. We are thrilled to hear that Lorna, Jo, and Mike went above and beyond to ensure your experience was smooth and successful. Congratulations on your new home and thank you for choosing Spencer's!
Kind regards, Lucy Mawer, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI honestly can’t recommend Demi enough! From the very first call, she put me completely at ease and took all the stress out of what I’d been dreading, sorting my mortgage. She was friendly, professional, and genuinely went above and beyond to help me understand everything step by step.
No question was too silly, no email went unanswered, and I always felt like I was in safe hands. She took the time to explain my options clearly, made sure I got the best deal possible, and was on it every step of the way, even chasing things I didn’t know needed chasing!
Thanks to Demi, I’m no longer dreading the idea of remortgaging again in future, I know exactly who I’ll be going to!
If you’re looking for someone who knows their stuff, genuinely cares, and makes mortgages feel less scary, Demi is the one you want.
Thank you!
Jess · 10 July 2025 · Spencers Countrywide Blaby
Agent replied · 8 September 2025
Thank you so much for your amazing review! It was a pleasure assisting you with your mortgage and I am glad I could make the process less daunting for you. I am always here to help and ensure you get the best deal possible. Kind regards, Lucy Mawer, Customer Feedback and Support Team
★★★★★ 5/5
GoogleFantastic service! As first time buyers we didn't really know all the ins and outs of buying a house and it all felt a bit heavy on us, but with the help of Lana and James the whole process went very smoothly with no element of stress involved.
I highly recommend these agents.
Thanks guys!
Tom · 10 July 2025 · Spencers Countrywide Blaby
Agent replied · 8 September 2025
Many thanks for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleI really can't recommend the Spencers Blaby team highly enough. Just superb! We had a big ask, needed to sell 2 houses quickly in order to fulfill our family plan to move in together with my parents to care for them. Our journey started with Mike visiting both houses, surveying and getting us signed up, it was his attention to detail and thoroughness that made us choose Spencers. And then on to the team at Blaby, Lorna has been the most incredible support, she got things done when needed and went above and beyond in caring for me during this very difficult time, she is truly fantastic. Jo was also caring, understanding and helpful when I could not get hold of Lorna. James was always calming, measured and helpful every time I dealt with him. All in all, we made it, and I am truly grateful to Jo, Lorna and the team for getting us over the line. Thank you all.
Melissa · 10 July 2025 · Spencers Countrywide Blaby
Agent replied · 8 September 2025
Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleA huge thank you to Spencer’s for all of their help with the purchase of our new home! Lorna in particular has been absolutely FANTASTIC! Nothing was too much trouble, and she always went above and beyond to make things happen. Very grateful for all of the support and I would certainly look to sell my home with them in the future! Thank you to everyone at Spencer’s!
Laura · 10 July 2025 · Spencers Countrywide Blaby
Agent replied · 8 September 2025
Thank you so much for your amazing review! We are thrilled to hear that Lorna and the rest of our team provided you with exceptional service throughout the process of purchasing your new home. We greatly appreciate your support and look forward to helping you sell your home in the future. Kind regards, Lucy Mawer, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWe had the pleasure to work with Jaishree, our Mortgage Advisor at the Spencers Syston branch. Jaishree was thorough and accommodating through out the entire process of helping us buy our first home. She left no stone unturned at helping us get the best mortgage deal, keeping our family circumstances in mind. She was always available to communicate via email, WhatsApp and phone call. Her vast knowledge in the world of mortgages has been key in helping us secure our first home.
Khushboo · 23 June 2025 · Spencers Countrywide Birstall
Agent replied · 9 August 2025
Many thanks for your outstanding 5* review and your generous comments. Best wishes, Lucy, Customer Relations.
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