Trusted Agent profile
★★★★★
241 reviews across 4 offices and 2 platforms
Spencers Countrywide has four offices, in Birstall, Blaby, Leicester and Syston. Together they have 241 reviews on two platforms, rated 4.7 out of 5 overall.
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Spencers Countrywide's four offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Spencers Countrywide, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleAmazing service, Mia was very helpful, definitely recommend:)
Thank you so much for your kind words! We are thrilled to hear that you had an amazing experience with our service and that Mia provided such helpful assistance. It means a lot to us that you would recommend us to others. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleI had a wonderful experience with Spencer’s Estate Agents, and I can’t thank Mia enough for her exceptional service. From the moment I reached out, Mia was attentive, knowledgeable, and truly went above and beyond to help me find the right property. She was always quick to respond, clear with her advice, and made sure I understood every part of the process. Thanks to Mia, the experience was smooth and stress-free. I highly recommend Spencer’s Estate Agents, especially if you’re lucky enough to work with Mia, she’s a real asset to their team!
Thank you so much for your kind words about your experience with Mia at Spencer's Estate Agents! It's our goal to provide top-notch service and we're so glad that she went above and beyond to help you find the perfect property. We truly appreciate your recommendation and are lucky to have Mia as part of our team. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleRating only, no written review.
Thank you for your 5* review. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleGreat dealing with James Thanks for your help so far
Thank you for your feedback! We are happy to hear that James provided excellent assistance. We will make sure to pass this on to him and our team. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleGood updates, proactive in coming forward with advice and guidance. Its also helpful that multiple people in the office can help in case your main contact is not available.
Thank you for your kind words! We strive to provide timely updates and proactive support to our clients. Having a team that can assist ensures you always receive top-notch service. Best wishes, Lucy, Customer Feedback and Support Team
5/5
GoogleMy experience with Spencers during the sale of my house has been nothing but exemplary! I couldn't have worked my through all the difficulties that came about once I'd started the process. The team has been by side helping with even the smallest of difficulties nothing was too much to ask of them. Lorna, Stephanie, James. Are quite frankly my heroes! Yeehaa, thank you so very very much you wonderful people!
Thank you so much for sharing your positive experience with us! We are delighted to have helped you through the challenges of selling your house. Our team takes great pride in providing top-notch service and we are grateful for your kind words. Lorna, Stephanie, James, and the rest of the team will be thrilled to hear your praise. Kind regards, Lucy, Customer Feedback and Support Team.
5/5
GoogleSpencers handled my property sale with professionalism. The team at the Syston branch were informative and helpful every step of the way!
Thank you for your glowing review! We are so happy to hear that our team at the Syston branch provided you with professional and informative service during your property sale. It was a pleasure assisting you every step of the way. We truly value your business and appreciate your kind words. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleVery helpful. A credit to Spencers. Made the sale smooth.
"Thank you for your kind words! We are thrilled to hear that our team member was able to make your shopping experience with us smooth and enjoyable. We truly strive to provide helpful and top-notch service to all of our customers. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleMe and Craig would like to thank spencers for selling our house for us especially Mia she was very professional and very helpful from day 1 when she came to price our property until the day we moved out from it .she helped us so much through the process nothing was to much trouble .she became part of our family and we do miss our time together .she kept us informed every step of the way would highly recommend spencers to sell your property
Thank you for the kind words! We are so happy to have been a part of your home-selling journey, and we will make sure to pass on your praises to Mia. She truly goes above and beyond for all of our clients, and we are glad to hear that she became like family to you. Congrats on the successful sale of your property, and we wish you all the best in your new home. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleThe Syston team were amazing they worked so hard to sell our house. Always kept us updated with what was happening. Definitely earned their fee! Thank you Sophie Mia Owen.
Thank you so much for taking the time to leave this review! We are thrilled to hear that you had a great experience with our team and that we were able to exceed your expectations. We truly appreciate your support and trust in us to sell your house. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleVery happy customer, friendly people, great service, highly recommended..
Thank you for your kind words and recommendation! We're thrilled to hear that you had a great experience with our friendly team and excellent service. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleRecently purchased a property through Spencer’s. Fantastic communication and professionalism throughout the entire process.
Thank you for the wonderful review! We are thrilled to hear that our team at Spencer's provided you with fantastic communication and professionalism during your property purchase. Our top priority is ensuring a smooth and positive experience for our clients. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleWell what can I say about Stephanie Cole she is a brilliant member of staff at blaby helpful .goes out of her way to help really easy to talk to she alway willing to go above and beyond to help made me feel a ease when everything was not looking good so glad she was there to help on me and my husband getting are lodge thank you so much
Thank you for sharing your wonderful experience with Stephanie! We are lucky to have such a dedicated and helpful member on our team. It's great to hear that she went above and beyond to make your experience with us a smooth one. We appreciate your kind words and hope you enjoy your new lodge! Best wishes, Lucy, Customer Feedback and Support Team.
5/5
TrustpilotGreat service from start to finish
Great service from start to finish. Just waiting on completion to move into our forever home.
5/5
GoogleHi Owen thank you for all your help with my property and I would also like to thank the rest of the staff who are always willing to help
Thank you for your kind words! It's our pleasure to provide excellent service and support to our valued customers like you. Best wishes, Lucy, Customer Feedback and Support Team
5/5
GoogleMassive thank you to James and all the team for helping us move into our first home. James went above and beyond to ensure we got the keys before Christmas. Wishing all the team the very best.
"Thank you so much for your kind words! We are thrilled that we could assist you in achieving your dream of owning your first home. It was a pleasure working with you and we wish you all the best in your new space. Best wishes, Lucy, Customer Feedback and Support Team
5/5
GoogleGreat service and communication
Thank you for your positive review! Providing excellent service and clear communication is our top priority. We are glad you had a great experience with us. Best wishes, Lucy, Customer Feedback and Support Team
5/5
GoogleThank you Sophie for coming round value to my late mother’s property for probate. It was a pleasure to meet someone who’s professional and caring at the same time. Thanks again Sophie
Thank you for your kind words! We are dedicated to providing excellent service while helping you with the difficult process of probate. We're glad we could help make things a little easier for you. Thank you for trusting us with your late mother's property. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleVery helpful and speedy response
"Thank you so much for your kind words! We pride ourselves on providing prompt and efficient service. It was our pleasure to assist you! Best wishes, Lucy, Customer Feedback and Support Team
5/5
GoogleSpencers @ Syston have provided a great service in co-operation with Iamsold to assist with the purchase of an auction property. Mia has kept on top of the progress updates, and kept me informed, driving the deal forward.
Thank you for the amazing review! We are thrilled to hear that we could assist you with your auction property purchase and that Mia was able to keep you informed every step of the way. Best wishes, Lucy, Customer Feedback and Support Team
1/5
TrustpilotAvoid at all costs
Avoid at all costs Youre lied to through the whole process If you’re selling a property you need to be in direct contact with your buyer and if you’re buying you need to be in direct contact with your seller to make sure you are selling for the same price your buyer is buying for and vice versa . He is NOT allowed by law to take deposits . Under no circumstances let him coerce you into to giving him money ! You won’t get it back . Had my buyer not got in contact with me I would NEVER have known he was selling my property for more than he was telling me and my buyer was buying for more than I was selling for . The deposit he took from her I knew nothing about but he’d written a letter to her saying as per agreed by the family and it certainly was not the case . This person needs stopping . I don’t know how many companies he’s had . Ignore the date in the review it wouldn’t let me change to the date of my experience
1/5
TrustpilotDeposit
Very bad experience with Spencer's they very far from professionals. Still waiting for my deposit back. I think your company need to employ new staff as this one is like they do want to do they job properly.
5/5
GoogleRating only, no written review.
Thanks for your feedback. We’re thrilled you had a great experience and welcome any further comments you might have!
5/5
GoogleHi just had a viewing with Lorna, it was a good experience she very professional and helpful with the viewing, thank you lorna
Thank you for taking the time to leave a review! We are delighted that you had a positive experience with Lorna. Providing professional and helpful service is our top priority. Kind regards, Lucy, Customer Feedback and Support Team.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Birstall has the most, with 145 reviews rated 4.6 out of 5, followed by Blaby with 115.
Yes. In The Trusted Agent 2026 awards: Spencers Countrywide, Charnwood won Trusted Agent.
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