Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
TrustpilotHighly recommend Snellers!
I am so pleased with the service provided by Snellers. We have been renting through them for about 5 years. The initial move was fantastic, well organised. The whole team have been fantastic. The property is managed by them too , a special thank you to Isabella who has been amazing and so helpful. She is always a just a phone call away, responds quickly to emails and always follows up to ensure that the any work carried out is done properly. Highly recommend Snellers!
Julie · 15 August 2019 · Snellers Kingston Upon Thames
★★★★★ 4/5
TrustpilotSnellers did their best to support us…
Snellers did their best to support us through out our tenancy for over 7 years.Thank you very much for your hard work.Paul & Ruth Hayes
Ruth · 8 August 2019 · Snellers Kingston Upon Thames
★★★★★ 5/5
TrustpilotLisa Henderson was excellent at…
Lisa Henderson was excellent at operating professional service. Whenever I needed to speak to her over the phone she was extremely helpful and polite. The Shnellers team has always had vibes of professionalism, whilst always being a happy place to visit. Can not wait to rent again with this fabulous team.
Kassiani · 8 August 2019 · Snellers Kingston Upon Thames
★★★★★ 5/5
TrustpilotMrs Lisa Henderson helped my sister…
Mrs Lisa Henderson helped my sister settling in a fabulous apartment where she stayed for 6 years. I have no words to describe how professional Lisa has been during my sisters’ stay with Shnellers in Kingston and she attracted her to renew her tenancy two times. she is always smiley and polite. Great communicator with her costumers too.
Liliana · 8 August 2019 · Snellers Kingston Upon Thames
★★★★★ 5/5
TrustpilotLisa Henderson handled efficiently and…
Lisa Henderson handled efficiently and with a great sense of timing all kind of responsibilities during my stay with Shellers for the last 5 years. Also, she is the only reason I continued with the particular agency as she is very detail oriented with her job and always so friendly ! Definitely will miss working with such kind of people like Lisa ! Very happy collaborating with Shnellers overall.
Romina · 7 August 2019 · Snellers Kingston Upon Thames
★★★★★ 5/5
TrustpilotMatt is personable
Matt is personable, professional and engaging. A credit to Snellers!
Julian · 5 August 2019 · Snellers Kingston Upon Thames
★★★★★ 5/5
TrustpilotSnellers in Hampton Hill have been…
Snellers in Hampton Hill have been managing my property for several years now and always done an excellent job. Holly Maginot has just taken over the management of my property and had been really good - proactive and very responsive.
Rheza · 2 August 2019 · Snellers Kingston Upon Thames
★★★★★ 5/5
TrustpilotAmazing service!
Since day 1 my project manager Bella Murton has made me feel at home & very well looked after. She contacted me straight away to introduce herself and to ensure I had settled in. I’ve since had a couple of repairs issues but each time Bella has been proactive by getting the issue sorted extremely quickly and keeping me updated throughout. Would definitely recommend Snellers, namely Bella
Sophie-Emma · 2 August 2019 · Snellers Kingston Upon Thames
★★★★★ 5/5
TrustpilotI feel very satisfied with the service…
I feel very satisfied with the service I get from the Snellers Hampton Hill office. Isabella Murton has been so helpful and knowledgeable in every aspect and I feel I get excellent value for money as nothing is ever too much trouble for Isabella and I feel my property in fully managed and myself and the tenants are very well looked after.
Maggie · 2 August 2019 · Snellers Kingston Upon Thames
★★★★★ 5/5
TrustpilotSERIOUS customer focus
I've been an utterly satisfied Snellers customer for... 11 years now. Lisa Henderson and the Snellers team just get it right every time. Proactive, consistently good comms - I really feel like my property is 'fully managed' in every possible way while I reside overseas. I highly recommend Lisa and the team!
Marius · 1 August 2019 · Snellers Kingston Upon Thames
★★★★★ 5/5
TrustpilotCharlotte Nuggent
Charlotte is the best property manger we have ever had. She is able to make every rain cloud into rainbow with such elegance. Since the start of our tenancy with her it has been nothing but smooth sailing, I highly recommend Charlotte gets put up for a promotion.
Ash · 31 July 2019 · Snellers Kingston Upon Thames
★★★★★ 5/5
TrustpilotGreat service from Isabella
Great service from Isabella Isabella was been very supportive during her time as my property manager and was quick to address queries raised. Very pleased with the service.
Theo · 31 July 2019 · Snellers Kingston Upon Thames
★★★★★ 5/5
TrustpilotExcellent service from Holly
Holly is always very prompt to respond and always resolves queries brilliantly and quickly. She is an excellent Property Manager.
Matthew · 31 July 2019 · Snellers Kingston Upon Thames
★★★★★ 4/5
TrustpilotI have found Lisa excellent
I have found Lisa excellent. She gets 5 stars from me. Helpful, responsive, knowledgeable and always cheerful and pleasant to deal with. Snellers would get the top rating overall if the service was a bit better from colleagues when Lisa is away. But I would definitely recommend them.Clare Kingston property owner
Clare · 28 July 2019 · Snellers Kingston Upon Thames
★★★★★ 5/5
TrustpilotExcellent service
Excellent service. Bella went above and beyond to help us. Thank you Bella for all your efforts!
Shelley · 26 July 2019 · Snellers Kingston Upon Thames
★★★★★ 4/5
TrustpilotAfter a slow start, our new property manager was excellent!
I have been with snellers for just over a year now. We have had a few problems in our property which took some time to resolve however, Lisa was always very friendly and helpful when she became our property manager. She would keep in touch and was relatively easy to contact for a letting agent! Towards the end of our tenancy she has been amazing with everything, also some of the other staff around the office have been very helpful regarding our property!
Leanne92 · 24 July 2019 · Snellers Kingston Upon Thames
★★★★★ 5/5
TrustpilotExcellent Service and Understanding!
I’ve been with Snellers for almost a year now and have never ever had a problem with them. Compared to previous estate agents from previous homes, which were no help and not so understanding. One colleague called Matt has been more than helpful and very reassuring throughout my tenancy. I was going through a difficult situation and Matt was very speedy in offering his support so I could get everything quickly sorted. If there was ever a problem Matt was the go to person to get this sorted out. Out of my experience Snellers are one of the best companies I’ve dealt with. Thank you.
Kane · 23 July 2019 · Snellers Kingston Upon Thames
★★★★★ 5/5
TrustpilotIsabella: A very Professional Lettings Manager
Isabella has been a very attentive lettings manager, professional and responsive to any queries I might have. She has been dealing with complex issues and performed in an excellent manner. I have no problem recommending her.
RSB · 19 July 2019 · Snellers Kingston Upon Thames
★★★★★ 5/5
TrustpilotRented and managed my Parents property…
Rented and managed my Parents property in Rutland Road- Really impressed with the team and how Proactive they are- Thanks for all your help over the years
James · 5 July 2019 · Snellers Kingston Upon Thames
★★★★★ 5/5
GoogleVery helpful, friendly & efficient staff.
Russell · 17 June 2019 · Snellers Hampton
Agent replied · 15 June 2024
Dear Russell, We are delighted to read that our Hampton Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleVery professional and easy to deal with
Henry · 17 June 2019 · Snellers Hampton
Agent replied · 15 June 2024
Dear Henry, We appreciate you taking the time to submit your review regarding the service you received from our Hampton Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleHarry was excellent, clear communication and overall a great service. Thank you.
Maddie · 17 June 2019 · Snellers Hampton
Agent replied · 15 June 2024
Dear Madeleine, Thank you very much for your great review regarding our Hampton Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleThanks to Danielle for helping us to purchase our new home and for being helpful with our requests for access to the property.
Lilian · 17 June 2019 · Snellers Hampton
Agent replied · 15 June 2024
Dear Lilian, We greatly appreciate you putting aside the time to submit a review about our Hampton Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleExcellent service from start to finish. Found our new place thanks to a recommendation and they kept comms up every step of the way. Thank you Sam and Harry
Rob · 17 June 2019 · Snellers Hampton
Agent replied · 15 June 2024
Dear Rob, Having read your review, we would like thank you for your feedback about our Hampton Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Asma Chughtai Customer Relations Team
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