Trusted Agent profile
★★★★★
1,378 reviews across 3 offices and 3 platforms
Snellers has three offices, in Hampton, Kingston Upon Thames and Teddington. Together they have 1,378 reviews on three platforms, rated 4.7 out of 5 overall.
1,048
Reviews on Google
All 3 offices
5
Reviews on Yell
All 3 offices
325
Reviews on Trustpilot
Business-wide
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Snellers's three offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Snellers, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleWe contacted Sofie at Snellers 5 days ago, within these 5 days we had viewed the property, negotiated, agreed, and signed. It was a first class service from Sofie, attention to detail, communication, helpful, and lastly very professional in her field. We will definitely recommend Sofie to friends and family.
5/5
GoogleThe attention to detail is the main plus point and the staff are very helpful indeed from contact over properties through to viewing as well. Staff are prompt, reliable and polite.
5/5
GoogleI can’t thank Snellers enough. They went above and beyond, kept me updated throughout, and really cared about helping me. Sofie especially took a lot of time to make sure I was happy. I’d happily recommend them to anyone.
5/5
GoogleSofie has been helping us look for a new place as we need to move to a more affordable area and it has been a pleasure to deal with her. She is very helpful and considerate, without being pushy. I can see that she really wants to help us, even though our budget is low and it's not an easy task. So thank you Sofie for being so understanding and calm.
5/5
GoogleMe and my Partner viewed a property with Sofie and although we didn’t end up going ahead with it, she was genuinely brilliant. …
5/5
GoogleRating only, no written review.
5/5
GoogleSofie was always helpful. She showed me properties that were very nice but just didn’t suit me unfortunately. Five stars for trying her best.
5/5
Googlevery professional service from Sofie
5/5
GoogleSofie has been great so far assisting me in finding a place
5/5
GoogleSofie, She is really helpful and kind. I am still on the search. But she is helping me to find my type of place.
5/5
Googlechristie taylor she was very helpful throughout the process thank you for your help
1/5
GoogleOur experience with them is a nightmare!! We enquired about a renting property and gave an offer to them. We wanted a house for rent asap as there was an urgent need to move out from the current house. …
5/5
GoogleWe completed the acquisition of a shop in Ashford with Sharon at Snellers Commercials and had a fantastic experience. Sharon was highly professional, responsive, and a pleasure to deal with. Communication was excellent throughout, and the entire process ran smoothly. We would gladly recommend Sharon and are very thankful for her support.
5/5
GoogleAmazing service!Very satisfied with the agency and specially with agent Cameron!He answered every question ,kept me updated and dedicated. Highly recommend!
5/5
GoogleChristie and the team are great! From the moment I requested a viewing they have been quick to respond, attentive and extremely professional. Thank you for all your help and patience.
5/5
GoogleI made an enquiry about one of Snellers’s properties. I was happy with the fast response rate and good communication and ability to render help, Particularly my encounter with Sofie She is an amazing and hardworking personality. I was busy because of work and could only do viewing in the evening and to my surprise she was always there after work hours to assist, Thanks Sofie Juliet
5/5
TrustpilotProfessional team
Snellers Twickenham Office is very competent to find qualified tenant for you without any hassle. Their service is great, professional and very efficient. The only point worthy to mention is to fully review contract and propose any questions if any query before sign. Very organized and professional team.
Dear Anne, I am sorry to read your 1* review comments. I understand that our Area Director has already been in touch to discuss this further with you. Kind regards, Asha, Customer Relations
5/5
GoogleJames Holloway at Snellers Kingston was brilliant! He made my move-out and end-of-tenancy process completely stress-free, even though I wasn’t originally his client. Super helpful, quick to respond, and genuinely lovely to deal with. Highly recommend James! Thanks again!
5/5
GoogleI have Youssef to have been very helpful with enquiries
5/5
GoogleRating only, no written review.
5/5
GoogleRoman has been in contact with me, regarding any property that might interest me and meet our needs.
5/5
GoogleWe worked with Roman to find a rental property at Kingston. We are still working with him to find one but wanted to take an opportunity thank him for the service. He is very knowledgable and easy to work with.
5/5
GoogleRoman was a very great customer service who is helping me to the best he can and I appreciate all that he's doing 😊 thank you 🙏🏿 …
5/5
GoogleVery professional service. Roman showed me the flat and explained the offer . Highly recommended.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Hampton has the most, with 970 reviews rated 4.8 out of 5, followed by Kingston Upon Thames with 637.
The three Snellers offices, by town:
Yes. In The Trusted Agent 2026 awards: Snellers, Hampton won Platinum; Snellers, Kingston Upon Thames won Gold.
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