5/5
GoogleA very good and professional service provide by James , I recommend him for any type of help related to property
Trusted Agent profile
Snellers estate agents in Hampton, Kingston Upon Thames and Teddington
★★★★★
1,378 reviews across 3 offices and 3 platforms
Snellers has three offices, in Hampton, Kingston Upon Thames and Teddington. Together they have 1,378 reviews on three platforms, rated 4.7 out of 5 overall.
1,048
Reviews on Google
All 3 offices
5
Reviews on Yell
All 3 offices
325
Reviews on Trustpilot
Business-wide
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Our offices
Snellers's three offices, most reviewed first. Each has its own page.
- Snellers Hampton197 / 201 High Street, Hill, Hampton, TW12 1NL970 reviews · 642 on Google (4.9)16 in the last 90 days
- Snellers Kingston Upon Thames17-21 Richmond Road, KT2 5BW637 reviews · 317 on Google (4.9)16 in the last 90 days
- Snellers Teddington74 Broad Street, TW11 8QX413 reviews · 89 on Google (4.1)6 in the last 90 days
Awards
The Trusted Agent 2026 results for Snellers, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Latest reviews from every Snellers office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleI feel assured that my property is in good hands with this estate agent. They've been efficient all the time I've been with them. James recently worked really well managing my latest tenancy, always available to communicate with and handling everything in a timely and professional manner.
Agent replied · 16 April 2026
Dear George, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
5/5
GoogleThe service from Snellers was top class and James Holloway kept us updated at every stage.
Agent replied · 16 April 2026
Dear Diwakar, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asha
5/5
GoogleI have had such a good experience with James Holloway at Snellers, he is absolutely brilliant and amazing, he has always been so helpful, knew what I was looking for in a property and not sending me to view properties which was not in my …
Agent replied · 16 April 2026
Dear Adeela, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Asha
5/5
GoogleWe recently rented a property through Ella and James - they have both been great. Ella took us on the viewing of the property and was incredibly friendly and knowledgable. They are not ‘hard’ sellers like many estate agents and actually …
Agent replied · 16 April 2026
Dear Suzie, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Ella and James. Please do not hesitate to contact us again. Kind regards, Asma
5/5
GoogleWe recently rented a new property through Ella and I cannot recommend her highly enough. From start to finish, she was professional, responsive, and incredibly helpful throughout the entire process. …
Agent replied · 16 April 2026
Dear Emre, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma
5/5
GoogleAn amazing company which always has a lot of options to choose from with a wide selection in price range. The employees are very helpful and patient. I’ve been consistently assisted by James and Eloise amongst others and I have to say that they give the best service.
5/5
GoogleWe’ve just rented a flat with Snellers. Ella was great, she went above and beyond on a Saturday, even dropping us off somewhere afterwards which was out of her way. …
Agent replied · 16 April 2026
Dear Liam, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asha
5/5
GoogleMy experidnce with getting advice and opportunities to view flats with Snellers of Kingston was very rewarding.James Holloway,branch manager,is always available to discuss options and overall I think Snellers are an agency to be contacted for real estate and flat rentals if you want top professionals.
Agent replied · 16 April 2026
Dear John, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asha
5/5
GoogleJames was incredibly helpful and diligent. This was the smoothest and quickest let I’ve done. Highly recommend.
Agent replied · 11 December 2024
Dear Ross, Thank you for taking the time to leave a wonderful 5 star Google review. James will be thrilled to read your kind comments. Kind regards, Asma
5/5
GoogleCameron from Snellers dealt with our case (which was not straightforward!) and from the initial viewing all the way to completion - he was a pleasure to deal with! Always responsive, professional and extremely helpful. Would highly recommend Snellers
Agent replied · 16 April 2026
Dear Ollie, Thank you for your kind comments regarding Cameron and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma
5/5
GoogleChristie and Sofie have been a great help with my recent property search. Can always rely on them to answer the phone fast and help with any questions. Very helpful!
Agent replied · 16 April 2026
Dear Anas, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asha
5/5
GoogleI went to view two properties in Hanworth with Christie yesterday - she was well informed about both and was able to answer all of my questions. She was friendly and professional and made the experience straightforward.
Agent replied · 16 April 2026
Dear Tara, Thank you for taking the time to leave a wonderful 5 star Google review. Christie will be thrilled to read your kind comments. Kind regards, Asma
5/5
GoogleWe are very happy with the services received from Christie Taylor. She was dedicated towards ensuring we found our accommodation of choice and was very helpful throughout the renting process. Thank you so much Christie. We appreciate you and will recommend you to our family and friends as needed.
Agent replied · 16 April 2026
Dear Edelquinn, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asha
5/5
GoogleSupportive
Agent replied · 16 April 2026
Dear Anam, Thank you for leaving a wonderful 5 star Google review. Kind regards, Asma
4/5
GoogleI would like to express my sincere appreciation to Sofie for her professionalism and dedication while assisting my family in our property search. She has been attentive, considerate, and responsive to our needs throughout the process. Her commitment and support are truly valued. Thank you, Sofie.
Agent replied · 16 April 2026
Dear Monic, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Asha
5/5
GoogleHad a great experience with sofie from snellers!
Agent replied · 16 April 2026
Dear Carla, Thank you for taking the time to leave a wonderful 5 star Google review. Sofie will be thrilled to read your kind comments. Kind regards, Asma
5/5
GoogleSofie Pollard was quite helpful in trying to find me a decent property
Agent replied · 16 April 2026
Dear Baba, Thank you for leaving a 5 star Google review.We look forward to seeing you again in one of our offices. Kind regards, Asha
1/5
GoogleRating only, no written review.
5/5
GoogleA big thank you to Georgina Milne for her ongoing commitment throughout the year, as a Property Manager. Georgina is always extremely helpful and goes beyond her duty to support the Directors. The yearly proposed budget is always accompanied by a comprehensive email. We very much rely on Georgina's inputs. Her insight is invaluable to us, and we all appreciate and are very grateful for her professionalism.
5/5
TrustpilotGreat friendly professional advice from…
Great friendly professional advice from Kelly Baldwin in the property management department thank you 🙏
Agent replied · 23 February 2026
Dear Nerak, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asha
1/5
TrustpilotCan't get anything correct
This is a review for the Teddington office. I cannot believe how many emails this company sends out that are incorrect! It is incompetence at the highest level. I would never recommend them as they 100% can't get accounting correct and write emails that are impossible to understand. Not a one off but going on for months.
Agent replied · 23 February 2026
Dear Nicola, I am sorry to read your 1* review comments. I have passed them to our Director as we are keen to discuss this further with you and will be in contact. Kind regards, Asma, Customer Relations
1/5
GoogleThe description on their sales listings are appalling. Minimum effort, sellers get yourself an estate agent who knows how to sell.
5/5
GoogleWhen seeking viewings for properties to rent, Sofie in particular was very friendly and efficient and could not have been more helpful for our search!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Snellers
Which Snellers office has the most reviews?
Hampton has the most, with 970 reviews rated 4.8 out of 5, followed by Kingston Upon Thames with 637.
Where are the Snellers offices?
The three Snellers offices, by town:
- Hampton: 197 / 201 High Street, Hill, Hampton, TW12 1NL
- Kingston Upon Thames: 17-21 Richmond Road, Kingston Upon Thames, KT2 5BW
- Teddington: 74 Broad Street, Teddington, TW11 8QX
Has Snellers won any awards?
Yes. In The Trusted Agent 2026 awards: Snellers, Hampton won Platinum; Snellers, Kingston Upon Thames won Gold.
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