Trusted Agent profile · Surrey

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Seymours reviews in Woking, Godalming, Guildford and 8 more

4.7

★★★★★ Excellent

4,153 reviews across 13 offices and 2 platforms

www.seymours-estates.co.uk

Seymours has 13 offices, in Woking, Godalming, Guildford (three offices), West Byfleet, Addlestone, Burpham, Knaphill, Horsell, Ripley, Farnham and Cranleigh (Surrey). Together they have 4,153 reviews on two platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

4,144

Reviews on Google

All 13 offices

The Trusted Agent logo

5.0 / 5

9

Reviews on The Trusted Agent

All 13 offices

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Seymours's 13 offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Seymours, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Seymours office

Newest first, from every platform, with the office each review is about. First names only.

1/5

Google

Rang to enquiry about viewing two properties as a cash buyer.Couldn’t find one property listing ,despite me sat outside looking at the their for sale sign...didn’t even get a call back to arrange a viewing or follow up,hopeless!

John · 12 December 2018 · Seymours Addlestone

Agent replied · 10 December 2024

Hi John, we apologise to hear you have had this experience with us. Our Office Manager, Tom has asked that you please contact him so he can personally rectify the situation with yourself. His email address is tom@seymours-wba.co.uk or please feel free to call him on 01932 846 898.

5/5

Google

Seymours Godalming were excellent - clear and honest, responsive and understanding. Unlike some agents, Seymours were not pushy nor demanding bt provided advice and allowed us time to think. We were new to the rental market and needed to find somewhere suitable between house purchases and their letting process was straightforward and hassle-free. Success.

Chris · 11 December 2018 · Seymours Godalming

Agent replied · 9 December 2024

Hi Chris, Thank you for such a great review! We're so glad you thought our service was excellent! If you ever need anything, please don't hesitate to get in contact!

5/5

Google

Lynne and the team were very helpful and professional. Making the whole letting process easy from start of searching for the right property to collecting the keys. Would recommend.

Paula · 10 December 2018 · Seymours Godalming

Agent replied

Hi Paula, thank you for the great recommendation and review. We're so glad you we're happy with our letting process, we'll be sure to pass on the praise to the rest of the team. If you need anything further from us, please don't hesitate to get in contact.

5/5

Google

Bought my property through Seymours Knaphill, and then sold with them 8 years later! Highly recommended. Both knowledgeable and personable. Great service and gave me confidence at every stage.

Rachel · 8 December 2018 · Seymours Knaphill

5/5

Google

What can I say about Jeff and his team... He listened to what I wanted, only called me when he had something that matched my search criteria and assisted me through the process from start to finish. You will be my first call if I ever sell. Thank you so much

Rebecca · 26 November 2018 · Seymours Knaphill

Agent replied · 26 August 2023

Thank you for the review and we're pleased you are happy in your new home

1/5

Google

They don’t care about the tenants,only the landlords.Poor communication,not very helpful,especially if are a foreigner .Never ever i will rent a house with them.Very disappointing!!

D · 3 November 2018 · Seymours Woking

Agent replied

Hi Delia, we're sorry to hear this. If you could call our lettings office we would like to try and rectify the situation. Thanks.

4/5

Google

Very friendly and helpful staff. Our property manager Jenni Owen has always helped promptly throughout last year. Used other letting agencies before, no complains so far.

Henrique · 3 November 2018 · Seymours Woking

Agent replied

Thank you for your review Henrique, we'll be sure to pass on the praise to Jenni and the rest of our staff.

5/5

Google

Very professional. Adam showed us a number of properties with our search criteria changing over time having seen previous properties. He always kept us in the loop and sent numerous properties meeting these requirements. As a first time buyer it was a daunting process, but Adam and the whole team were very supportive and friendly and helped with our exciting project. Definitely would recommend using Seymour’s - Addlestone.

Hannah · 31 October 2018 · Seymours Addlestone

Agent replied

Hi Hannah, Thank you for such a great review and recommendation! We're so glad that you felt support throughout the process of buying your first property. We hope that should you decided to buy and sell again in the future, you'll use us again.

5/5

Google

Ģreat service from Seymours, their after sales team worked so hard to support our house sale/chain right through to completion.

Rachel · 1 October 2018 · Seymours Woking

Agent replied

Hi Rachel, thanks for the great review! We're glad you're happy with the service, we hope to work with you again soon!

5/5

Google

Wow what an amazing office, a great new look to estate agency.

Paul · 31 July 2018 · Seymours Farnham

5/5

Google

Exceptional service from the team in Addlestone, especially Adam for putting up with us for over a year trying to find that perfect house... which he did. Thank you all. Geoff and Vicky

Geoff · 30 July 2018 · Seymours Addlestone

Agent replied

Hi Geoff, thank you for such a great review! We're so glad Adam managed to help you find your perfect house and you were happy with our service. If you ever need anything else, please get in contact!

5/5

Google

James ,Tom ,Thania and the the rest of the Team at Seymour's in Addlestone. I cant rate them highly enough the were professional , friendly and helpful guiding us through the sales process . Thanks again 😃😃😃 …

Lawrence · 30 July 2018 · Seymours Addlestone

Agent replied

Hi Lawrence, Thank you for such a great review! We hope to have the chance of working with you again in the future.

1/5

Google

Absolutely terrible company. I requested to view 3 properties. The first: Completely misleading in regards to pricing. I was sent across an incorrect price guide for one property and was made confident an offer on a price would be accepted, once the offer was put in I was informed it was £15,000 short of what was discussed. The second: The agent had no idea where the property was between two buildings. He attempted to open somebody’s front door before realising it was in fact the other building. He then took us to the second building and broke the communal door lock which would mean nobody could enter their flats at all and just left the broken lock on the door and told me ‘I guess this one isn’t meant to be’ The third: Again, the agent had no idea how to enter the building. We circled about 5 times and tried multiple different doors before he established that he had the wrong keys and just like the second we were unable to view the property. If you are serious about purchasing and want to move quickly. Do not use this company.

Tito · 30 July 2018 · Seymours Addlestone

Agent replied

Hi Tito, Thank you for leaving your review. We are sorry that you feel you've had this experience. I understand that you have spoken to several members of our management team today to discuss this issue and you are happy that it has now been resolved for you. We wish you every luck with your property hunt in the future. With kindest regards, Seymours of Addlestone

5/5

Google

Outstanding service. Got lots of potential buyers to view our property and did excellent work on our behalf in facilitating our sale. Always professional, helpful and friendly. Highly recommended.

Peter · 30 July 2018 · Seymours Horsell

Agent replied · 29 July 2023

Thank you for your review and kind recommendation it really means a lot to us. Best wishes in your new home.

1/5

Google

7 weeks after moving out and my friend still does not have deposit back, not even email saying how much deposit he is getting back or anything.....DO NOT USE THEM!

Karolina · 9 July 2018 · Seymours Woking

Agent replied

Hi Karolina, If you could give our lettings office a call, we'd love to get this situation resolved. Thanks.

1/5

Google

The worst experience you can have from an agency which claims to be the best. Very disappointing.

Ayman · 9 July 2018 · Seymours Woking

Agent replied

Hi Ayman, we're sorry to hear this. If you could give the office a call we'd love to discuss this further.

5/5

Google

As a first time buyer I found the Team at Seymours, primarily Jeff to be 1st class from start to completion. All my queries where answered and viewings set around my schedule. very professional and not pushy they made my purchase super easy, many thanks to you all

Canal · 8 July 2018 · Seymours Knaphill

1/5

Google

7 weeks after moving out and my friend still does not have deposit back, not even email saying how much deposit he is getting back or anything.....DO NOT USE THEM!

Karolina · 1 July 2018 · Seymours Woking

Agent replied

Hi Karolina, If you could give our lettings office a call, we'd love to get this situation resolved. Thanks.

1/5

Google

Company continually gives us less than 24 hours notice for viewing.

Louise · 1 July 2018 · Seymours Woking

Agent replied

Hi Louise, if you could contact the office we'd love to discuss this issue and resolve it.

1/5

Google

They don’t care about the tenants,only the landlords.Poor communication,not very helpful,especially if are a foreigner .Never ever i will rent a house with them.Very disappointing!!

Delia · 1 July 2018 · Seymours Woking

Agent replied

Hi Delia, we're sorry to hear this. If you could call our lettings office we would like to try and rectify the situation. Thanks.

5/5

Google

Would just like to thank Jenni Owen for all her hard work and very quick response to all our issues, really appreciate her.

Jeff · 1 July 2018 · Seymours Woking

Agent replied

Hi Jeff, thank you for your review, we'll be sure to pass on your praises to Jenni and congratulate her on her hard work.

5/5

Google

Seymours in Godalming were fantastic when helping us sell our property, Really professionally handled by them and they made us feel welcomed and contacted us regularly with updates which is perfect and brings a whole new meaning to customer experience. Big thanks to Stu, Ian and Lewis! Great work Happy customer Ciarán

Ciaran · 25 June 2018 · Seymours Godalming

Agent replied

Hi Ciaran, thanks for such a great review, we're so glad you were happy with the way everything was handled and you've had a good customer experience. We will pass on the high praise to the team. Hopefully we will get the chance to work together again in the future.

5/5

Google

Highly recommended. We sold our property through Seymours Prestige at the end of last year. We spoke to a few ‘high end’ agents before choosing Seymours, and went with them mainly for the passion of Lloyd Moss, and his knowledge of the area. During the process we engaged with most of the Horsell office, and was impressed by all of them. Since then we've been dealing with a number of agents (still trying to find a new house). And very few are of Seymour’s standard. Knowledge, passion and client focused.

Martyn · 25 June 2018 · Seymours Horsell

Agent replied

Martyn thank you so much for your recommendation. It was a real pleasure to sell your beautiful home. It means a lot to me and the team that you not only trusted and believed in us with such an important decision, but also that reflecting months on you are still happy that you made the right choice with Seymours. Best Regards Lloyd.

5/5

Google

What can I say! We wouldn't be where we are now without the guys at Seymours -particularly Jeff and Simon with their professional yet friendly manners. We sold and bought with Seymours and had a few hiccups along the way (not anyone's fault!) however throughout the whole process they were supportive and within a few hours each problem was dealt with accordingly. We were kept throughly informed of everything but with a feeling that the job was taken off our hands which was especially what we needed with a young baby! We can't sing your praises enough. Thank you for finding our dream home!

Zoe · 25 June 2018 · Seymours Knaphill

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Seymours

Which Seymours office has the most reviews?

Woking has the most, with 1,549 reviews rated 4.6 out of 5, followed by Godalming with 500.

Where are the Seymours offices?

The 13 Seymours offices, by town:

What do sellers say about Seymours?

6 reviews from sellers, rated 5.0 out of 5 on average. For example, Howard wrote: "Ian and the team at the Cranleigh branch went above ans beyond the duties to help secure a smooth sale on our property. The communication along the way was ..."

Has Seymours won any awards?

Yes. In The Trusted Agent 2026 awards: Seymours, Woking won Platinum; Seymours, Guildford won Platinum; Seymours, West Byfleet won Gold; Seymours, Cranleigh won Gold; Seymours, Horsell won Trusted Agent; Seymours, Addlestone won Trusted Agent; Seymours, Burpham won Trusted Agent; Seymours, Knaphill won Trusted Agent.

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