5/5
Great attendance!
Agent replied
Thank you for the great review, Eve.

Trusted Agent profile · Surrey
Verified
★★★★★
4,222 reviews across 13 offices and 2 platforms
Seymours has 13 offices, in Woking, Godalming, Guildford (three offices), West Byfleet, Addlestone, Burpham, Knaphill, Horsell, Ripley, Farnham and Cranleigh (Surrey). Together they have 4,222 reviews on two platforms, rated 4.7 out of 5 overall.
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Ian and the team at the Cranleigh branch went above ans beyond the duties to help secure a smooth sale on our property. The communication along the way was ...Read all 6 from sellers
Seymour has proved to be a suitable agent time and time again for us. Not only do we get consistent input into decisions we make, we get reliable input. A ...Read all 2 from buyers
Seymours's 13 offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Seymours, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Seymours branches are among the ESTAS 2026 winners.
ESTAS 2026: 1 Gold, 1 Best in County and 1 Best in Postcode across one branch.
Source: The ESTAS 2026 winners, as published.
Seymours is among The Negotiator Awards 2025 winners.
Source: The Negotiator Awards 2025 winners and runners-up, as published.
Seymours is among EA Masters 2026 winners.
EA Masters winners in four years, the group and its branches: 2026, 2024, 2020, 2019.
2024 2 awards EA Masters 2024 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Great attendance!
Thank you for the great review, Eve.
5/5
Clarissa Crowther and team were very efficient and professional throughout the sale process.
Hi Peter, thanks for the great review, we're glad you were happy with the service provided. If you need anything in the future, don't hesitate to get in touch.
5/5
Excellent service from both the sales team and the Client Relationship Manager. Great communication maintained throughout the conveyancing process. Polite and professional staff.
Hello Rahul, thank you for such a great review! We'll be sure to pass on your praise to the team.
1/5
Unbelieveably terrible service. Unethical and illegal practices are common. They try to avoid doing anything they legally have to, I have had to call the council on occasion to intervene. The staff are untrained and incapable. Please avoid renting from them if you can.
Hi Charley, would you be able to give the office a call so we can discuss the issues you have raised and see if we can sort this situation. Thanks.
5/5
Took a while to find a buyer, but after dropping the price we finally sold. Then began the long haul to exchange and completion, it took five months and without the help and support of progressions manager Diana Gilbert I would have gone completly mad.
Hi John, thank you for such an amazing review! We're so glad we were able to get you the sale, even if it meant taking a little longer and dropping the price a little lower than initially expected. We'll be sure to pass on the high praise to Diana and the team. If you ever need anything further from us, please don't hesitate to get in touch.
1/5
Really unprofessional letting agents. They have the highest tenant’s admin fees around, the inexperienced young staff clearly don’t care and show little interest when showing you round e.g no professionalism, no handshake or a simple hello. Also was told incorrect information regarding deposits. From looking at their previous reviews, it’s obvious their letting team are completely missing the mark with their customer service and letting the whole estate agents down.
Hi S, would you be able to give us a call in the office so we can discuss the issues you have raised and see if we can sort this situation. Thanks.
5/5
As a purchaser I was utterly impressed with the service offered by Seymours. In particular, Diana Gilbert who went above and beyond in overcoming challenges with solicitors to ensure that my purchase went as smoothly as possible. The bottle of prosecco from the partners when I collected the keys was a lovely gesture too!
Hi Carly, Thank you for such a great review, we hope you're enjoying your new property and enjoyed the prosecco. We'll be sure to pass on the praise to Diana and we hope we'll have the pleasure of working with you again in the future.
5/5
Great service from all the team in what was a very difficult sale for all sorts of reasons. From start to finish very professional service. Special thanks to the managers and Diana Gilbert.
Hi John, thank you for such a great review. We're glad we were able to provide you with a great service during your sale. If you need anything else, please don't hesitate to get in touch.
5/5
THANKS SO MUCH Clarissa and Simon at Seymours for all of your help in selling our house. You made the process easy and Clarissa you were very patient with us when we got stressed. We would recommend Seymours to anyone (especially as we achieved a higher than expected price!!! happy days).
Thank for such a great review and recommendation! We'll be sure to pass on the praise to Clarissa, Simon and the team!
5/5
The Seymours team in Woking can't be beaten! They are without doubt the market leader and are the go-to Agent in town! Whether selling or buying you won't be disappointed with their skill, service and superb knowledge and advice! I cannot praise them highly enough for the sales and purchases they've supported us with over the years! Thank you!
Hi Sara, thanks for such a great review and recommendation! We'll be sure to pass the praise to the rest of the team!
5/5
Been in a Seymour's property now for around 18 months, couldn't fault there service! Jenni has been managing our move out and again could not be happier!
Thanks very much for this great review Ben. We are really pleased you were happy with our service and will pass on the praise to Jenni. Please don't hesitate to contact us in the future with any more property requirements.
5/5
I would like to thank Clarissa Crowther and other team members for their big help during the process of purchase of my first home and making it happen. Clarissa was great support updating information and guiding next step at every stage of the process. It was a great and pleasant experience with you all. Thank you very much.
Thank you for such a great review! We'll be sure to pass on the high praise to Clarissa and the team. We're glad we were able to help you get onto the property ladder, we hope that should you decide to move in the future, you'll use us again!
5/5
Seymours' customer service after-sales support in the sale of my house in Woking has been excellent and prompt. Top marks for them!
Hi Hon, thank you for such a great review! We're glad that you're happy with our service.
5/5
Seymours Estate Agents were very efficient and professional in the sale of the bungalow and Diana Gilbert in particular was very proactive in ensuring the final stages of the sale were completed on time.
Hi Pauline, thank you for such an amazing review! We're so glad you're happy with the service we provided, we'll be sure to pass on the high praise to the whole team. If you ever need anything further from us, please don't hesitate to get in touch.
5/5
Thanks to all the team at Seymours for all their tireless work in selling my flat. I was most impressed with the ability to always get updates on how the process was progressing and felt that the sale was pushed to completion as fast as it was possible to move it. Thanks again
Hi Liam, thank you for such a great review! We try our hardest to give regular updates as it helps reduce the stress of the situation. If you ever need anything else, just pop into the office.
5/5
Helpful, understanding and quick to respond. They were incredibly patient and explained everything we needed to know as first time buyers.
HI Aimee, thank you for such a great review, we're glad you felt supported throughout the process as a first time buyer.
1/5
Never again. Everything smooth and nice before paying, afterwards no support at all.
Hello, would you be able to give the office a call so we can discuss your review and see if we can sort this situation. Thanks.
5/5
I have used Seymour’s for nearly a decade now first to let a property and then to sell it. I have had good service from them all through. I don’t think anything is perfect so giving five stars is not me but I would give 4.75 if I could do in this case I rounded it up. Lettings were always good in terms of keeping the property rented and dealing with issues as they arose. We never missed a months rent and had good tenants. Thank you Lettings. When we came to sell the property, Seymour’s priced the property a bit high to start with and so we brought it down after the first week which was a bit hard. If you’re selling then look to see what similar properties have been recently sold for in your area, that would give you a good indication of value. Could we have got more if we had done the property up a bit? A question which we were never able to answer satisfactorily. The process of selling once you have accepted an offer seems quite drawn out and painful but I would have to commend Clarissa Crowther on ther management of this, she was continuously on the ball keeping things moving, thank you! This I think is the most important person in the selling process an I am thankful we had someone good like Clarissa. I would therefore recommend Seymour’s.
Thank you for such a great review and recommendation. We're so glad you were happy with both our sales and lettings departments and have remained a loyal seymours customer for so many years! We try our hardest to regularly update our customers and manage situations as quickly as possible to help reduce confusion. We'll be sure to pass on the high praise to Clarissa. If you ever need anything else, please don't hesitate to get in contact.
5/5
All through our buying process, Seymours have been quite professional and efficient in their services. During the process whenever there was any delay in queries between solicitors, Clarissa Crowther (our relationship manager at Seymours) was always proactive in engaging where required to iron out any such issues and got the responses where required - thus keeping the communication going between solicitors. While I sent numerous email queries to Clarissa throughout the process seeking various clarifications, she was always quite efficient in coming back with quick responses and ever so patient with all our questions. We had to make multiple visits to the property while the seller still lived there, and Clarissa was always obliging in making sure our needs were met whilst ensuring the seller was happy too. From offer to completion, Clarissa was a key figure in ensuring all went to plan and we are grateful to her for her wonderful service and also that of Zo Khan (Associate Partner), who was quite helpful and cordial when I visited the branch on a couple of occasions, and he kept in touch with us on key milestones during the process. A quick note of mention to the viewing team as well who were quite courteous and helpful during our viewing visits. A very professional outfit - would definitely recommend Seymours for a seamless and professional experience. Thank you Seymours!
Hi Prashant, thank you so much for your great review and recommendation. We're so glad you were happy with the service we provided and the level of communication that you received from the whole team. We'll be sure to pass on the praise to Clarissa, Zo and the rest of the team. If you ever need anything else, please don't hesitate to get in touch.
1/5
Lettings team are beyond useless and have been for all the years I've had to misfortune of dealing with them
Hi there. Sorry to hear that you were unhappy with our service. Would you be able to contact our team and supply them with more information so we can help resolve this for you?
5/5
From Simon Smith's first visit we felt comfortable with the service provided. Diana Gilbert and the team kept us up to date with progress on the sale and she was a particular help at completion.
Hi Peter, thank you for such an amazing review! We're so glad you're happy with the service we provided, we'll be sure to pass on the high praise to the whole team. If you ever need anything further from us, please don't hesitate to get in touch.
5/5
Excellent service from Day one. Must mention Diana Gilbert from the Woking office. Great communication, I always knew what was happening.
Hi David, thank you for such a wonderful review! We'll be sure to pass on the high praise to Diana.
5/5
Whenever I visited these offices for rental or sales enquiries, I received very good service.
Hi Attilio, thanks for such a great review! We're glad you're happy with the services that we're providing.
5/5
patient, prompt and knowledgable. the best!
Thanks very much for this review Dana.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Woking has the most, with 1,591 reviews rated 4.6 out of 5, followed by Godalming with 500.
The 13 Seymours offices, by town:
6 reviews from sellers, rated 5.0 out of 5 on average. For example, Howard wrote: "Ian and the team at the Cranleigh branch went above ans beyond the duties to help secure a smooth sale on our property. The communication along the way was ..."
Yes. In The Trusted Agent 2026 awards, Woking won Platinum, Guildford won Platinum and six more branches won awards. At the ESTAS 2026 awards its branches won 1 Gold, 1 Best in County and 1 Best in Postcode award. The group and its branches have also won 9 other industry awards since 2019.