5/5
Rating only, no written review.
Agent replied · 26 August 2024
Stelios, thank you so much for your high rating!

Trusted Agent profile · Surrey
Verified
★★★★★
4,237 reviews across 13 offices and 2 platforms
Seymours has 13 offices, in Woking, Godalming, Guildford (three offices), West Byfleet, Addlestone, Burpham, Knaphill, Horsell, Ripley, Farnham and Cranleigh (Surrey). Together they have 4,237 reviews on two platforms, rated 4.7 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Ian and the team at the Cranleigh branch went above ans beyond the duties to help secure a smooth sale on our property. The communication along the way was ...Read all 6 from sellers
Seymour has proved to be a suitable agent time and time again for us. Not only do we get consistent input into decisions we make, we get reliable input. A ...Read all 2 from buyers
Seymours's 13 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Rating only, no written review.
Stelios, thank you so much for your high rating!
1/5
ATTENTION BUYERS: I am very disappointed by the lack of professionalism and 'money-grabbing' mentality this estate agent have shown over the past few months. We have been looking for a property to buy in this time and noted a HUGE disparity in prices for very VERY similar properties valued by Seymours. On the SAME street, with the SAME style houses, are being priced VERY differently - even £50k difference. These houses have been sold literally only a few months apart and there should no difference (or very little difference) in the prices for them. There is no way a house would JUMP in £50-100k in value over a few months (let alone a year). When bringing this up with the agents here, they deny this and dodge questions about recent sales - homes THEY have sold which just haven't appeared on the land registry yet! We have noted these homes appear on the land registry and clearly showing a huge disparity in prices. AS BUYERS, PLEASE BE CAREFUL. You may be getting severely ripped off by greedy vendors who are clearly taking advantage of the stamp duty holiday with unreasonable pricing. Although Seymours are not to blame entirely per se, they should be transparent about houses they have recently sold ON THE SAME STREET so buyers can make informed decisions. This is completely unethical and we wouldn't be surprised if this predicted 'housing crash' does happen eventually because of such behaviour from greedy vendors and estate agents. Homes are not being valued properly and for buyers who have worked hard to save and trying to be fair, this is absolutely ridiculous and no wonder we are seeing such problems in the housing market. PLEASE BE CAREFUL AND ASK (AND HAVE WRITTEN EVIDENCE) FROM ALL ESTATE AGENTS WHETHER HOMES WERE SOLD BY THEM RECENTLY AND CHECK THE LAND REGISTRY FOR THE ACTUAL SELLING PRICE, because you may find they were MUCH LOWER IN PRICE than current so-called valuations. Extremely disappointing from an otherwise reputable estate agent. Please don't take advantage: your current buyers are your FUTURE sellers. We won't forget. Good things about Seymours: they pick up the phone unlike other estate agents in Woking. They are polite, despite the above.
Thank you very much for your feedback. We naturally take all our clients feedback into account as a business and wanted to ensure we came back to you directly. Seymours Woking represents the very best in estate agency practices. We're human. Sometimes things fall down however we do feel it only fair to point out that we are not responsible for market conditions. Stock is moving at record pace thanks to Government incentives and the increasing need for more space within properties. We feel it's unfair you've marked us 'down' for this - however, recognise that over 700 people have left us positive reviews. We must be doing something right in the area. Both the media and Rightmove have confirmed the market is the busiest we’ve seen in the last 15 years and with the stamp duty holiday the demand has caused an increase in house prices which was inevitable. As an estate we work for our client (the seller) and part of our job is to make sure we are getting them the best price for their property. As you say we always answer the phone and if you'd like to contact us directly we'd be happy to discuss this matter with you.
5/5
I have purchased and sold a property through Chris and his team and could not be happier with the service I received. Chris, Ben and the team are extremely professional, friendly and went above and beyond in any way they could. Communication was excellent, efficient and faultless. My sale was very stressful due to matters out of Seymour’s control and I have no doubt the sale would not have completed without their help. On completion my buyer also commented how fantastic they had been. Highly recommend!
5/5
A friendly, professional, super hard working team Lloyd, Tom, Sandra all did everything you could ask and more. Highly recommend.
Thanks, Richard sorry for the delayed reply.
5/5
My experience with Ellie Saunders has been brilliant. By far the best person I have dealt with at Seymours. Thankyou Ellie.
Hey Stephanie, thanks for the lovely review and we are glad Ellie delivered a brilliant service.
5/5
We had such a positive experience with Stewart and his team at Seymours in Godalming. We bought our house through them a while ago and every step of the process was extremely well, and very kindly managed. A perfect combination of professionalism with a warm and friendly service. We have been in touch more recently with Seymours, as we had a possible and imminent relocation due to work, and had no doubt that we wanted Stewart and his team to handle the sale of our house. Their knowledge of the local market is amazing. They are a wonderful company and I whole heartedly recommend them.
It is wonderful to know that you had such a positive experience with us and that you have benefited from our knowledge of the local market. Stewart and the team are always happy to assist you.
2/5
From my experience, if you contact seymours with any other business and there is no profit to make for them don't expect any reply. I'm not selling my house yet, but if I decide, I will probably look for someone else. Two stars not one, only because they didn't reply to me nasty.
We are really sorry to hear this - we support many local businesses, schools and charities and have done so for the past 20 years. We do hope you consider our services when you decide the time is right to move.
5/5
Communication from start to finish was always prompt and informative. Well doneToby for all your hard work finding the right place for us ticking all the boxes from a long list of requirements. Thank you for your patience and effort throughout the process.
Thanks for the feedback, Michael! We will pass on the praise to Toby.
5/5
Excellent service throughout, Toby knew exactly what we wanted and helped us immensely. He was so helpful and went out of his way to help us find our property, thank you Toby for all your help and patience, you are a credit to Seymours.
Thanks for leaving a brilliant review, Natalie! We will be sure to pass on your kind words to Toby.
5/5
Very pleased with efforts given by Seymour team so far for the sale of our property in Woking. Extremely professional and high end service from them. Hugely impressed with Spencer Darrington specifically, he is well prepared for each viewing, remember key details relevant to buyer's and demonstrating good technical knowledge.
Hey Sourabh, we are over the moon that Spencer made your Seymours experience so positive.
5/5
I just want to thank Emily for the way in which she dealt with the boiler servicing issue. She was polite, she noticed the error that I had made and she put it right with the minimum of fuss. Thank you Seymours.
Hey William, we are glad that Emily resolved the issue with minimal fuss and professionalism.
5/5
I had a lovely young man, Thomas Cheape call to show me a property that had been recently relisted, it was perfect, ticked all the boxes. He was cute to look at too.
Hey Niki, thanks for the feedback! We appreciate it.
1/5
ATTENTION BUYERS: I am very disappointed by the lack of professionalism and 'money-grabbing' mentality this estate agent have shown over the past few months. We have been looking for a property to buy in this time and noted a HUGE disparity in prices for very VERY similar properties valued by Seymours. On the SAME street, with the SAME style houses, are being priced VERY differently - even £50k difference. These houses have been sold literally only a few months apart and there should no difference (or very little difference) in the prices for them. There is no way a house would JUMP in £50-100k in value over a few months (let alone a year). When bringing this up with the agents here, they deny this and dodge questions about recent sales - homes THEY have sold which just haven't appeared on the land registry yet! We have noted these homes appear on the land registry and clearly showing a huge disparity in prices. AS BUYERS, PLEASE BE CAREFUL. You may be getting severely ripped off by greedy vendors who are clearly taking advantage of the stamp duty holiday with unreasonable pricing. Although Seymours are not to blame entirely per se, they should be transparent about houses they have recently sold ON THE SAME STREET so buyers can make informed decisions. This is completely unethical and we wouldn't be surprised if this predicted 'housing crash' does happen eventually because of such behaviour from greedy vendors and estate agents. Homes are not being valued properly and for buyers who have worked hard to save and trying to be fair, this is absolutely ridiculous and no wonder we are seeing such problems in the housing market. PLEASE BE CAREFUL AND ASK (AND HAVE WRITTEN EVIDENCE) FROM ALL ESTATE AGENTS WHETHER HOMES WERE SOLD BY THEM RECENTLY AND CHECK THE LAND REGISTRY FOR THE ACTUAL SELLING PRICE, because you may find they were MUCH LOWER IN PRICE than current so-called valuations. Extremely disappointing from an otherwise reputable estate agent. Please don't take advantage: your current buyers are your FUTURE sellers. We won't forget. Good things about Seymours: they pick up the phone unlike other estate agents in Woking. They are polite, despite the above.
Thank you very much for your feedback. We naturally take all our clients feedback into account as a business and wanted to ensure we came back to you directly. Seymours Woking represents the very best in estate agency practices. We're human. Sometimes things fall down however we do feel it only fair to point out that we are not responsible for market conditions. Stock is moving at record pace thanks to Government incentives and the increasing need for more space within properties. We feel it's unfair you've marked us 'down' for this - however, recognise that over 700 people have left us positive reviews. We must be doing something right in the area. Both the media and Rightmove have confirmed the market is the busiest we’ve seen in the last 15 years and with the stamp duty holiday the demand has caused an increase in house prices which was inevitable. As an estate we work for our client (the seller) and part of our job is to make sure we are getting them the best price for their property. As you say we always answer the phone and if you'd like to contact us directly we'd be happy to discuss this matter with you.
5/5
Huge thanks to Amy Krelle, the Client Relationship Manager! We had a couple of glitches after the initial sale was agreed and she managed to keep everything on track until completion. Her responses to emails were prompt and helpful throughout the process.
Hey Edel, thanks for the lovely review and we are happy that Amy made your experience so positive.
5/5
All the staff at Seymours Woking worked hard and to the professional standard that you would expect from a market leader. Once the offer was made, we dealt mainly with Amy Krelle, who was always helpful, knowledgeable and professional. Just what you need when selling a property.
4/5
Excellent service and professionalism from Toby, couldn't be happier with his help. Moving Team were a little less responsive after the paperwork had been signed. Altogether a good experience.
Hey Ryan, we are happy that Toby provided you with an excellent service. We apologise for the lack of communication from the moving team and will pass on the feedback.
5/5
Great experience. Toby helped me and my partner find the perfect flat in our price range. He was so helpful and went the extra mile to make sure we got to see the flat as he knew we would love it and it ticked all our boxes so so grateful for his help.
Thanks for the amazing review, Roisin!
5/5
All members of m e are very nice and polite. Super service, I will recommend to use M E estate agents
5/5
Thank you Tom, Alex and the team at ME Estate Agents for all your help and hard work. The team were very helpful and communicative throughout the whole process. Nothing was too much trouble and I was consistently kept updated along the way. I really appreciate your help and guidance throughout, thanks again!
5/5
Matt was really helpful & worked very hard to complete on my mother's house purchase. Would highly recommend & will use again in the future.
5/5
Very friendly and helpful. Nice to speak with people that know the industry well and can guide you.
5/5
Matt & his team worked so hard for us to get us sold and settled into temporary rented accommodation ready for our onward purchase. Throughout a roller-coaster (pandemic) year & circumstances, communication remained open, frank & creative to keep the process moving & our options open to enable us to us to take our next steps. We were kept well informed throughout & there was always someone available on the other end of the phone. The marketing package was easily arranged and very effective - the virtual tours are second to none and an exceptional asset during lockdown especially. Thank you so much.
1/5
Originally Seymours with great service, letting & managing. Now ME. Discovered they fail to account properly for rental deposits held ..all in their favour. Would never use again
5/5
I can highly recommend Seymours Estate agents in Burpham. Our main contact was Ellyshia Galbraith she was very good at listening and understanding what we were looking for. She was a pleasure to work with and kept us informed and up to date. We wouldn’t hesitate to use Seymours again.
Hi Rachel, thanks for the review and the 5*. Its always lovely to be recommended.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Seymours, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Seymours branches are among the ESTAS 2026 winners.
ESTAS 2026: 1 Gold, 1 Best in County and 1 Best in Postcode across one branch.
Source: The ESTAS 2026 winners, as published.

Seymours is among The Negotiator Awards 2025 winners.
Source: The Negotiator Awards 2025 winners and runners-up, as published.

Seymours is among EA Masters 2026 winners.
EA Masters winners in four years, the group and its branches: 2019, 2020, 2024, 2026.
EA Masters by year, 2019 to 20242024 2 awards EA Masters 2024 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
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Woking has the most, with 1,593 reviews rated 4.6 out of 5, followed by Godalming with 500.
The 13 Seymours offices, by town:
6 reviews from sellers, rated 5.0 out of 5 on average. For example, Howard wrote: "Ian and the team at the Cranleigh branch went above ans beyond the duties to help secure a smooth sale on our property. The communication along the way was ..."
Yes. In The Trusted Agent 2026 awards, Woking won Platinum, Guildford won Platinum and six more branches won awards. At the ESTAS 2026 awards its branches won 1 Gold, 1 Best in County and 1 Best in Postcode award. The group and its branches have also won 9 other industry awards since 2019.