5/5
Fantastic! Elliot has been so helpful from the start. Highly recommend.
Agent replied · 16 January 2026
That's great to read! Elliot is thrilled with your comments, very many thanks. Sarah Mains
Trusted Agent profile · Tyne & Wear
★★★★★
1,652 reviews across 4 offices and 1 platform
Sarah Mains has four offices, in Low Fell, Jesmond, Gosforth and Whickham (Tyne & Wear). Together they have 1,652 reviews on 1 platform, rated 4.7 out of 5 overall.
1,652
Reviews on Google
All 4 offices
Sarah Mains's four offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Sarah Mains, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Fantastic! Elliot has been so helpful from the start. Highly recommend.
That's great to read! Elliot is thrilled with your comments, very many thanks. Sarah Mains
5/5
I used Sarahmain before and kept a good contact and relationship with them. Scott is really helpful and very supportive for any query we had. Strongly recommend!
That's great to read Catherine, thank you for your review and your recommendation. Sarah Mains
5/5
I had a very good experience with them. They are very efficient in replying to emails and do effective communication to sort out nay issues you face. I highly recommend it for friends.
Many thanks for your five star review Muhammad, we really do appreciate you taking the time to wrote this. Sarah Mains
5/5
I really had great experience with the Agency. In particular Lucas and Elliot are very efficient in communication and sort out the issues very fast. I recommend them.
Very happy to read your review Tahira, Lucas and Elliot are thrilled with your commments, thank you. Sarah Mains
5/5
All the colleagues we spoke to at Sarah Mains were excellent answering any questions or providing additional support as this can be a stressful time. Dawn and Jane especially kept us up to date with any news about our house sale and purchase extremely efficiently! I would highly recommend Sarah Mains
Many thanks for taking the time to leave your review Andrew, Dawn and Jane really appreciate your comments. Sarah Mains
5/5
Grateful for the people in Sarah mains for all their help and answering our inquiries. Special thanks to keeley and Grahams..
We really do appreciate you taking the time to leave your review Rachell, thank you. Sarah Mains
5/5
We have been provided with great service from the staff here at Low Fell, especially Elliot Scott! Super prompt responses, kind approach to everything, and overall super easy to talk to. We are making a big move, so having a friendly helper on the other end made a huge difference. Thank you so much!
5/5
Always a great experience - from valuation to photography to communication through the sale process. Shoutout to Dawn for her expertise during valuation and Chris for his help through the sale.
This is a great review Liam, many thanks for taking the time to write this. Sarah Mains
5/5
Very informative keeps you in the loop excellent communication
Many thanks for your five star review Steven, we really do appreciate it. Sarah Mains
5/5
From first contact with Amy service has been first class from every member of the team that I have had contact with. Fully consulted and updated throughout. I have been treated as a valued customer. Really pleased that i chose this estate agency.
That's great to know Norman. Amy is delighted with your comments, many thanks Sarah Mains
5/5
Dawn and Jane were amazing in supporting us to sell and buy our home. Very friendly and professional. They ensured we understood each step of the process and were always happy to answer any questions we had. They also kept us updated frequently throughout our journey with them. This made the process very smooth and supported throughout. Thank you so much!
You are very welcome Robyn and thank you for taking the time to leave your review. Dawn and Jane are delighted with your comments Sarah Mains
5/5
From Dawn first coming out to value our home to yesterday accepting an offer on our home,all the staff at Sarah Mains have been fantastic. They’ve kept us informed on feedback and offers etc and we’re very satisfied with the service of the full team. Hopefully sale goes through smoothly now we have accepted offer.Has taken less than 2 months to sell our home,thank you all at Sarah Mains.
This is a great review, very many thanks. Dawn and the Low Fell team really do appreciate your comments. Sarah Mains
5/5
Fantastic service from Amy at Sarah Mains. House was marketed on a Friday and sold for full asking price on the following Tuesday. The photographer did a great job of photographing the rooms and the video of the entire property was amazing. Amy and everyone who I spoke to at Sarah Mains were friendly and knowledgeable which really helped the whole selling process.
Many thanks Julie for your lovely review! We really do appreciate it. Sarah Mains
5/5
Had a great experience with Sarah Mains both buying and selling with them. My initial contact was with Amy who came and valued my property, she was extremely kind and made me feel at ease about my first time selling a property. Jane then took over my case and she was incredible, often taking on the task of communicating with the rest of the chain when solicitors were falling short. She was empathetic and somehow maintained some of the excitement even though it was a very long legal process. Could not thank her enough.
What a fabulous review for Amy, Jane and the Low Fell team. They are thrilled with your comments, many thanks Mark. Sarah Mains
5/5
My Grandad has had fantastic service from Sarah Mains. Initially Amy come out to value his home and straight away he said i only want to sell with Sarah mains she was a lovely girl and give a fair price. He had so many viewings that we didn't expect and the house has sold for over asking. Every single person I have dealt with in Sarah mains have been so lovely and helpful. I couldn't reccomend enough. Thank you all for a very easy process.
It's great to read that your Grandad was happy with our service. Many thanks for the review and for the recommendation Nicola. Sarah Mains
5/5
Very happy with the service
That's great to know, many thanks for taking the time to leave a reivew. Sarah Mains
5/5
Great experience so far with Sarah Mains. It’s been a long and eventful journey but we feel that Sarah Mains have always kept us informed and got things sorted as quickly as possible where they were able to help!
5/5
I appointed Sarah Mains back in June to support me with the sale of my flat and finding a new property. I can't recommend them enough as I've received such high quality advice, care and attention at all stages of the process. I've worked with different individuals throughout the advertising, offer and sale progression stages and everyone has been incredibly knowledgeable, explaining things in a straightforward way (special thanks to Ashleigh, Kelly and Jane in particular). I wasn't particularly up to speed about selling a home and was nervous about navigating this, and they always took the time to talk me through things with understanding and patience. I wouldn't hesitate to recommend them to anyone embarking on a property sale.
That's wonderful Erin, many thanks for taking the time to write your review and for your recommendation. Sarah Mains
5/5
I recently sold my property through Sarah Mains Low Fell and was very pleased with the service throughout. This is the second time I have sold a property with Sarah Mains in the Gateshead area and would confidently recommend them to anyone …
Many thanks for your 5 star review Craig. Sarah Mains
5/5
All the staff at Sarah Mains have been great. Really helpful when it cam not selling my house. Dawn was excellent and took the time to talk through the process thoroughly with me. Thanks!
That's great Joanna, Dawn is delighted with your comments. Thank you for taking the time to leave your review. Sarah Mains
5/5
We have been impressed by the quality and professionalism of the teams handling our property requirements. Polite, precise, and backed by a deep understanding of the local property market. Listed on the Wednesday - viewed on the Thursday - sold on the Friday! Impressive!
Fabulous! Many thanks for taking the time to leave this great review John. Sarah Mains
5/5
Outstanding communication throughout the sale process. Every single member of staff we have had contact with delivered excellent customer care. The team are very knowledgeable and provide clear guidance if required. We will definitely use Sarah Mains in the future and can highly recommend using their services,
Many thanks for your lovely review and your recommendation Tracey, we really do appreciate it. Sarah Mains
5/5
Amazing service from Amy & Chris supporting a seamless moving experience for me into my forever home, highly recommend
Thank you Emma, Amy and Chris are delighted with your great review. Sarah Mains
5/5
Great service. Very proactive team and brilliant at keeping us up to date with information. Amy was fantastic and very professional when she came and valued our property. Thanks to everyone at sarah mains.
Thank you for your great review Natasha, Amy is delighted with your comments. Sarah Mains
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Sarah Mains has 1,652 reviews across its four offices, rated 4.7 out of 5 overall: 1,652 on Google.
Low Fell has the most, with 820 reviews rated 4.7 out of 5, followed by Jesmond with 408.
Yes. In The Trusted Agent 2026 awards: Sarah Mains, Tyne & Wear won Platinum; Sarah Mains, Tyne & Wear won Gold; Sarah Mains, Tyne & Wear won Gold; Sarah Mains, Tyne & Wear won Trusted Agent.