Sarah Mains reviews in Low Fell, Jesmond, Gosforth and 1 more

★★★★★ 5/5

Google

Great service. Slightly more expensive than other quotes we received but Sarah Mains have a proven record of selling properties in our area and our valuer, Claire, went into a lot of detail about the service they provide. Claire was prompt to every appointment and gave us guidance about how to show our home to the highest standard. The Sales Progression Team are extremely helpful and kept us fully informed. The property went on the market and was sold within 48 hours - can't say better than that!!

Peter · 29 July 2019 · Sarah Mains Low Fell

★★★★★ 5/5

Google

Can not thank Sharon at Sarah Mains Low Fell branch enough went above and beyond and is an incredible asset to the company.

Rebecca · 29 July 2019 · Sarah Mains Low Fell

★★★★★ 5/5

Google

Very professional, efficient and friendly branch which helped enormously with the sake of our house. Were always available to talk to and kept us up-to-date with the progress. Sharon Lambert especially kept us sane and went above and beyond as we had a lot of problems from the buyers but she rectified everything. Would definitely use them again and absolutely recommend them.

Ashley · 29 July 2019 · Sarah Mains Low Fell

★★★★★ 5/5

Google

Sarah Mains did an absolutely fantastic job helping us sell our Quayside flat recently. Initially we looked at using an online agent but once you realise what all the hidden charges amount to we decided to go with a local agent with local knowledge. We knew from the moment we met our Valuer, Dawn Melling, that we'd made the right choice. Dawn managed to get our property photographed, video'd and up for sale within 4 days, just in time to catch the Easter Weekend buyers, and within 2 weeks of listing our property we'd accepted an offer at 2.5K above the asking price! From that point on we were looked after by Kelly whose level of service delivery is first class. Kelly kept us informed of what was happening at every moment and even rang just to say she hadn't heard anything yet. That sort of thing is much appreciated when you're waiting to hear if you've sold at the right price. After accepting an offer we were passed to Sharon who again was excellent at keeping our sale on track and her wealth of knowledge and experience was invaluable in helping us navigate this part of the process. All in all, I cannot recommend Sarah Mains highly enough. In the current marketplace where there is now huge competition from 'cheaper' online agents, they really manage to set themselves apart as offering great value for money when you need people on the ground who know the area and can really push your property through all the right web and social media based platforms. Forget about the old style Estate Agents that buyers and sellers used to hate having to deal with. These guys are now setting the standard for how the house selling experience should be.

Steven · 29 July 2019 · Sarah Mains Low Fell

★★★★★ 5/5

Google

I had the best service from Sarah Mains Low Fell when I was selling my property. They were so friendly and accurate. They constantly kept me up to date with the progress and if there was any issues were straight on the phone to me. I would recommend them to anyone. I even applied for a Job with them after seeing first hand how they work and thought it would be a fantastic place to work. I would recommend them to everyone

Ashleigh · 29 July 2019 · Sarah Mains Low Fell

★★★★★ 5/5

Google

Recently changed from Andrew Craig estate agents as my house has been on the market since November and only had one viewing. Registered with Sarah mains last week and the service iv had already is amazing. Excellent communication from agent Chris Huddleston who is constantly keeping me updated with information about my house and on houses that I might be interested in. Wish I'd changed agents to Sarah mains sooner

Laura · 29 July 2019 · Sarah Mains Low Fell

★★★★★ 5/5

Google

Chris Huddleston dealt with the process of securing my property and was extremely helpful! Great, flexible service for a first time buyer! Highly recommend!

Hannah · 29 July 2019 · Sarah Mains Low Fell

★★★★★ 5/5

Google

Kelly, Lorraine and Sharon were 1st class. Thanks girls.

Eileen · 29 July 2019 · Sarah Mains Low Fell

★★★★★ 5/5

Google

Good service from initial valuation through to early sale. Communication was excellent and advice was professionally given throughout the process. We would certainly use Sarah Mains in future and could recommend them to anyone looking to sell a property.

Peter · 29 July 2019 · Sarah Mains Low Fell

★★★★★ 5/5

Google

Brilliant service from Donna and Chris from the Low Fell office

Paul · 29 July 2019 · Sarah Mains Low Fell

★★★★★ 5/5

Google

This review is for Thelma Bell the in house mortgage advisor at Sarah Mains in Gateshead. We have been using Thelma since 2011 and I wouldn't hesitate to recommend her. Everything is explained clearly and Thelma takes care of everything and the process really is hassle free and we have a great mortgage deal. We'll be back when the time comes round for a review, I wouldn't go anywhere else. Thanks Thelma.

Laura · 29 July 2019 · Sarah Mains Low Fell

★★★★★ 5/5

Google

Although not dealing directly with Sarah Mains in Gateshead, we did seek out the services of there in house independent mortgage advisor Thelma Bell. We used her five years ago and got a great deal, so sought her out, and yet again, she did a great job. Cannot recommend her highly enough, cannot fault anything, explained everything very clearly, everything is now set up, and no hidden charges. Will be returning to her in the future. Very very happy customer.

Michael · 29 July 2019 · Sarah Mains Low Fell

★★★★★ 5/5

Google

Fantastic service from the get go. We secured viewings as soon as our house hit the market and the team have kept us updated every step of the way. Now processing the sale and will be (hopefully) but a successful journey from start to finish. Would highly recommend

Adam · 29 July 2019 · Sarah Mains Low Fell

★★★★★ 5/5

Google

Professional Team of hardworking agent's, from the beginning of the sale starting with Claire the valuer ,towards the end of sale with Kelly and Lorraine has been an absolute breeze. Communication , care and advice given throughout the whole process. Very happy with the service Lowfell branch provide. 10/10.

Corrina · 29 July 2019 · Sarah Mains Low Fell

★★★★★ 5/5

Google

Scott, Phil, Jessica, and the rest of the team are all very professional. The whole letting process was done while I was aboard. Communication was fast and I was always informed the exact amount of info I needed. Nothing more nothing less. Everything is just right!

Cyrus · 29 July 2019 · Sarah Mains Low Fell

★★★★★ 5/5

Google

Over the last 5 years, I have dealt with 6 different estate agents and I can say without doubt that the team at Sarah Mains, Low Fell Branch are by far the best I have encountered. From the first contact with Kelly, the survey/valuation meeting with Richard and the updates from Lorraine the whole team exemplified true professionalism. Their knowledge of the local property market proved to be second to none resulting in a successful sale within 8 days from the first meeting, at the target asking price. A superb result delivered by a dedicated team of professionals who not only know their stuff but also know how to deliver a great customer experience. There are other agents out there. None are better.

Dermot · 29 July 2019 · Sarah Mains Low Fell

★★★★★ 5/5

Google

I rented a property through Sarah Mains and the whole team were excellent, very efficient and great when having any issues that needed fixing. Phil in particular was really helpful and I would definitely recommend renting with them.

Andrea · 29 July 2019 · Sarah Mains Low Fell

★★★★★ 5/5

Google

I've just sold my house using the Low Fell branch of Sarah Mains. Throughout the whole experience both Chris and Donna worked tirelessly to find us a buyer. I was kept informed of progress on a daily basis and they were both extremely efficient in answering any questions I had. Thanks so much for your help!

Christine · 29 July 2019 · Sarah Mains Low Fell

★★★★★ 5/5

Google

I have used Sarah Mains a few times now to rent my house out. All the staff are very helpful and couldn't do enough for you. when i encountered challenges they were on hand to help. i would have no hesitation in using them again and would recommend them to anyone.

Ian · 29 July 2019 · Sarah Mains Low Fell

★★★★★ 5/5

Google

Great sale progression from SM. Really pushed the slow conveyancing to hurry along the exchange.

Chris · 29 July 2019 · Sarah Mains Low Fell

★★★★★ 5/5

Google

Our mortgage advisor was Thelma Bell who has an office based within Sarah Mains. We couldn’t have chosen a better person to help my partner and I buy our first home together. As first time buyers we really didn’t have a clue! Thelma made everything seem so easy and explained everything as much as she could, even if it was 10 times over! She was so patient with us and would reply to our worried texts literally any time. She has been an absolute diamond during the house hunting and buying process (which was 10 month!) and couldn’t recommend her more. The girls in the sales progression team were also fab, ringing whenever there was ANY update with the progress of the sale. Thank you!

Zoe · 29 July 2019 · Sarah Mains Low Fell

★★★★★ 5/5

Google

We were very pleased with the service provided by Chris and Donna at the Low Fell Branch, from beginning to end. They were always helpful, courteous and efficient and did everything we asked for. The sale went through in about 6 weeks from marketing to completion.

Gary · 29 July 2019 · Sarah Mains Low Fell

★★★★★ 5/5

Google

Excellent overall experience with Sarah Mains. All staff were helpful, friendly, knowledgeable and walked us through the process as first time buyers. Special thanks to Chris and Donna for their efficient and helpful approach. We also used Dawn's services for mortgage broking and were extremely pleased with her supportive approach often taking calls out of hours. Thankyou Dawn. Can't say thankyou enough and we are so excited to be about to move into our first home together !! Thanks Vicki and Paul

Victoria · 29 July 2019 · Sarah Mains Low Fell

★★★★★ 1/5

Google

Sarah Mains were supposed to be managing our property while we were abroad. They failed to find new tenants for the property and didn't provide any communication with us despite promising 'weekly updates' in their contract with us. This meant I had to chase them whilst abroad and our property was left sitting empty for two months because of this. Would NOT recommend to any landlord. Within weeks of changing rental agent they had found us a great new tenant and were proactively contacting us.

Kate · 29 July 2019 · Sarah Mains Low Fell