5/5
Excellent from start to finish, easily contactable and helpful throughout. Can only recommend!
Agent replied · 24 March 2024
Many thanks for taking the time to leave this lovely review Megan. Sarah Mains

Trusted Agent profile · Tyne & Wear
★★★★★
1,672 reviews across 4 offices and 1 platform
Sarah Mains has four offices, in Low Fell, Jesmond, Gosforth and Whickham (Tyne & Wear). Together they have 1,672 reviews on 1 platform, rated 4.7 out of 5 overall.
1,672
Reviews on Google
All 4 offices
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Sarah Mains's four offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Sarah Mains, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Excellent from start to finish, easily contactable and helpful throughout. Can only recommend!
Many thanks for taking the time to leave this lovely review Megan. Sarah Mains
5/5
Went to a Sarah Mains viewing and Andrew is the first agent I've encountered who was on time, knew my name, could answer any of the questions I had about the property, and generally be helpful and attentive. Thank you!
It was great to read your lovely, five star review for Andrew, thank you Annina. Sarah Mains
2/5
I don't know why letting agents use this company. To even ask the simplest of questions cos the details are not on the website they ask people to send their credit report. I don't think anyone wants to do that if it's just to ask something before you want to even know if u want to view this place after knowing that information u seek. Absolutely horrible. I understand if it was after you want to view the property but before that to ask a question!? Absolute joke and abuse to have people's details. U don't even know if they sell your details or their t&C
If you would like to discuss your concerns with us Geri please do give us a call on 0191 2390815 Sarah Mains
5/5
I would like to just start of by saying how amazing Elliot has been with helping me and my partner moving into our new home, we have been amazed by how Welcoming he is and how well the communication is! We are so so happy and cannot express the amount of appreciation we have for Elliot, thank you so much
That's a wonderful review for Elliot, many thanks for taking the time to leave this. Elliot appreciates your comments Evie. Sarah Mains
5/5
Sarah Mains, and especially Kelly and Donna, have been outstanding in navigating me through the sales process in a complex context. They have been supportive and precise and always truly friendly. Thank you!
Kelly and Donna are delighted with your review Nicole, thank you for taking the time to write this. Sarah Mains
5/5
Rating only, no written review.
Many thanks for leaving us a five star rating Iain, I really appreciate it. Sarah Mains
5/5
Great advice from the outset, thoroughly professional and good communication. Highly recommended
Many thanks for your five star review Andy, I really appreciate it. Sarah Mains
5/5
Donna and Josh could not have worked any harder for my auction sale, and were always so friendly and helpful. Would highly recommend.
Thank you for taking the time to leave this lovely review for Donna and Josh. We really appreciate your recommendation. Sarah Mains
5/5
5* service. Helpful, knowledgeable and professional. Would highly recommend Sarah Mains Residential. Both Kelly and Jane have been fabulous. Thank you
Thanks for your wonderful comments about Kelly and Jane. I really appreciate your review Joanne. Sarah Mains
5/5
Would like to thank the Sara Mains team. We had this and another estate agent we were considering to handle the sale of our home. So pleased we went with Sara Mains. Amy was brilliant and stayed true to her promise of getting our house on the market and it was marketed incredibly well. Tuesday we had photos & video, Wednesday it was on the market Thursday we had first viewings. We had viewings this Thursday, Friday, Saturday & the Tuesday. In total 19 viewings. We had best & final offers in the end and sold our house at a great price. There is a reason these guys are the most highly rated in the area so I would 100% recommend.
Thank you for this wonderful review Max and Florence. Amy is thrilled with your comments. Sarah Mains
5/5
Excellent from start to finish, easily contactable and helpful throughout. Can only recommend!
Many thanks for taking the time to leave this lovely review Megan. Sarah Mains
5/5
Went to a Sarah Mains viewing and Andrew is the first agent I've encountered who was on time, knew my name, could answer any of the questions I had about the property, and generally be helpful and attentive. Thank you!
It was great to read your lovely, five star review for Andrew, thank you Annina. Sarah Mains
2/5
I don't know why letting agents use this company. To even ask the simplest of questions cos the details are not on the website they ask people to send their credit report. I don't think anyone wants to do that if it's just to ask something before you want to even know if u want to view this place after knowing that information u seek. Absolutely horrible. I understand if it was after you want to view the property but before that to ask a question!? Absolute joke and abuse to have people's details. U don't even know if they sell your details or their t&C
If you would like to discuss your concerns with us Geri please do give us a call on 0191 2390815 Sarah Mains
5/5
I would like to just start of by saying how amazing Elliot has been with helping me and my partner moving into our new home, we have been amazed by how Welcoming he is and how well the communication is! We are so so happy and cannot express the amount of appreciation we have for Elliot, thank you so much
That's a wonderful review for Elliot, many thanks for taking the time to leave this. Elliot appreciates your comments Evie. Sarah Mains
5/5
Sarah Mains, and especially Kelly and Donna, have been outstanding in navigating me through the sales process in a complex context. They have been supportive and precise and always truly friendly. Thank you!
Kelly and Donna are delighted with your review Nicole, thank you for taking the time to write this. Sarah Mains
5/5
Great service from Donna in sales progression, wonderful team
Many thanks for your five star review Beth, Donna is delighted with your comments. Sarah Mains
1/5
Terrible communication - had to chase a response several times to view a property and still no reply - the property has since been let but there has been no communication of this to me
If you wish to discuss this further please do give us a call on 0191 22390815 Sarah Mains
5/5
Fantastic, professional service not only from the Sales team but also the Lettings team. Would highly recommend Sarah Mains!!
That's great Jackie, many thanks for taking the time to leave this review. Sarah Mains
5/5
Would highly recommend Sarah Mains. Very professional and knowledgeable. Keep us well informed throughout the whole process. Cannot thank them enough!
That's great Lynne, very many thanks for your review and your recommendation. Sarah Mains
5/5
I’ve undergone conveyancing several times with different agents and Sarah Mains have been the best and most professional for me.
Thank you for your review Dan, our Whickham team are delighted with your comments. Sarah Mains
5/5
We recently completed a property purchase through Sarah Mains with the help of Donna, who was amazing throughout the whole process leading to a lot less stress for us. Donna was extremely helpful, she was was consistent when communicating with us updating us the whole way through, as well as constantly chasing our solicitors when they started slowing down the process. None of this would have been possible without Donna. Thank you so much.
Thank you for taking the time to leave this wonderful review for Donna. I know that she is delighted with your comments Tina. Sarah Mains
5/5
Emma valued our property as we considered putting our home on the market. She went over and above what I would expect from a valuation, really taking the time to listen to our needs, make suggestions to move forward, yet without being pushy or encouraging a decision before time. As we decide whether to move or improve, there is no doubt that should a new house move look likely, Sarah Mains would be our preferred agent. Professional, well prepared and with a realistic understanding of our local area and current market. Many thanks - Mrs Cox
Many thanks for leaving this fabulous review for Emma, I know that she is thrilled with your comments Mrs Cox. Sarah Mains
5/5
Rating only, no written review.
Very many thanks for leaving five stars Ali, that's great. Sarah Mains
5/5
Excellent service from Jane and colleagues at Sarah Mains during my recent sale of two properties.
Many thanks for your five star review Ewan, I really appreciate you taking the time to do this. Sarah Mains
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Low Fell has the most, with 829 reviews rated 4.7 out of 5, followed by Jesmond with 408.
Yes. In The Trusted Agent 2026 awards: Sarah Mains, Tyne & Wear won Platinum; Sarah Mains, Tyne & Wear won Gold; Sarah Mains, Tyne & Wear won Gold; Sarah Mains, Tyne & Wear won Trusted Agent.
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