Trusted Agent profile · Tyne & Wear

Sarah Mains reviews in Low Fell, Jesmond, Gosforth and 1 more

4.7

★★★★★ Excellent

1,672 reviews across 4 offices and 1 platform

www.sarahmains.com

Sarah Mains has four offices, in Low Fell, Jesmond, Gosforth and Whickham (Tyne & Wear). Together they have 1,672 reviews on 1 platform, rated 4.7 out of 5 overall.

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4.7 / 5

1,672

Reviews on Google

All 4 offices

Reviews may appear on more than one platform.

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Our offices

Sarah Mains's four offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Sarah Mains, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Sarah Mains office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Excellent from start to finish, easily contactable and helpful throughout. Can only recommend!

Megan · 23 February 2024 · Sarah Mains Jesmond

Agent replied · 24 March 2024

Many thanks for taking the time to leave this lovely review Megan. Sarah Mains

5/5

Google

Went to a Sarah Mains viewing and Andrew is the first agent I've encountered who was on time, knew my name, could answer any of the questions I had about the property, and generally be helpful and attentive. Thank you!

Annina · 23 February 2024 · Sarah Mains Jesmond

Agent replied · 24 March 2024

It was great to read your lovely, five star review for Andrew, thank you Annina. Sarah Mains

2/5

Google

I don't know why letting agents use this company. To even ask the simplest of questions cos the details are not on the website they ask people to send their credit report. I don't think anyone wants to do that if it's just to ask something before you want to even know if u want to view this place after knowing that information u seek. Absolutely horrible. I understand if it was after you want to view the property but before that to ask a question!? Absolute joke and abuse to have people's details. U don't even know if they sell your details or their t&C

Geri · 23 February 2024 · Sarah Mains Jesmond

Agent replied · 24 March 2024

If you would like to discuss your concerns with us Geri please do give us a call on 0191 2390815 Sarah Mains

5/5

Google

I would like to just start of by saying how amazing Elliot has been with helping me and my partner moving into our new home, we have been amazed by how Welcoming he is and how well the communication is! We are so so happy and cannot express the amount of appreciation we have for Elliot, thank you so much

Evie · 23 February 2024 · Sarah Mains Jesmond

Agent replied · 24 March 2024

That's a wonderful review for Elliot, many thanks for taking the time to leave this. Elliot appreciates your comments Evie. Sarah Mains

5/5

Google

Sarah Mains, and especially Kelly and Donna, have been outstanding in navigating me through the sales process in a complex context. They have been supportive and precise and always truly friendly. Thank you!

Nicole · 23 February 2024 · Sarah Mains Jesmond

Agent replied · 24 March 2024

Kelly and Donna are delighted with your review Nicole, thank you for taking the time to write this. Sarah Mains

5/5

Google

Rating only, no written review.

Iain · 21 February 2024 · Sarah Mains Low Fell

Agent replied · 20 June 2024

Many thanks for leaving us a five star rating Iain, I really appreciate it. Sarah Mains

5/5

Google

Great advice from the outset, thoroughly professional and good communication. Highly recommended

Andy · 20 February 2024 · Sarah Mains Low Fell

Agent replied · 21 March 2024

Many thanks for your five star review Andy, I really appreciate it. Sarah Mains

5/5

Google

Donna and Josh could not have worked any harder for my auction sale, and were always so friendly and helpful. Would highly recommend.

Jackie · 20 February 2024 · Sarah Mains Low Fell

Agent replied · 21 March 2024

Thank you for taking the time to leave this lovely review for Donna and Josh. We really appreciate your recommendation. Sarah Mains

5/5

Google

5* service. Helpful, knowledgeable and professional. Would highly recommend Sarah Mains Residential. Both Kelly and Jane have been fabulous. Thank you

Joanne · 20 February 2024 · Sarah Mains Low Fell

Agent replied · 21 March 2024

Thanks for your wonderful comments about Kelly and Jane. I really appreciate your review Joanne. Sarah Mains

5/5

Google

Would like to thank the Sara Mains team. We had this and another estate agent we were considering to handle the sale of our home. So pleased we went with Sara Mains. Amy was brilliant and stayed true to her promise of getting our house on the market and it was marketed incredibly well. Tuesday we had photos & video, Wednesday it was on the market Thursday we had first viewings. We had viewings this Thursday, Friday, Saturday & the Tuesday. In total 19 viewings. We had best & final offers in the end and sold our house at a great price. There is a reason these guys are the most highly rated in the area so I would 100% recommend.

Max · 20 February 2024 · Sarah Mains Low Fell

Agent replied · 21 March 2024

Thank you for this wonderful review Max and Florence. Amy is thrilled with your comments. Sarah Mains

5/5

Google

Excellent from start to finish, easily contactable and helpful throughout. Can only recommend!

Megan · 20 February 2024 · Sarah Mains Gosforth

Agent replied · 21 March 2024

Many thanks for taking the time to leave this lovely review Megan. Sarah Mains

5/5

Google

Went to a Sarah Mains viewing and Andrew is the first agent I've encountered who was on time, knew my name, could answer any of the questions I had about the property, and generally be helpful and attentive. Thank you!

Annina · 20 February 2024 · Sarah Mains Gosforth

Agent replied · 21 March 2024

It was great to read your lovely, five star review for Andrew, thank you Annina. Sarah Mains

2/5

Google

I don't know why letting agents use this company. To even ask the simplest of questions cos the details are not on the website they ask people to send their credit report. I don't think anyone wants to do that if it's just to ask something before you want to even know if u want to view this place after knowing that information u seek. Absolutely horrible. I understand if it was after you want to view the property but before that to ask a question!? Absolute joke and abuse to have people's details. U don't even know if they sell your details or their t&C

Geri · 20 February 2024 · Sarah Mains Gosforth

Agent replied · 21 March 2024

If you would like to discuss your concerns with us Geri please do give us a call on 0191 2390815 Sarah Mains

5/5

Google

I would like to just start of by saying how amazing Elliot has been with helping me and my partner moving into our new home, we have been amazed by how Welcoming he is and how well the communication is! We are so so happy and cannot express the amount of appreciation we have for Elliot, thank you so much

Evie · 20 February 2024 · Sarah Mains Gosforth

Agent replied · 21 March 2024

That's a wonderful review for Elliot, many thanks for taking the time to leave this. Elliot appreciates your comments Evie. Sarah Mains

5/5

Google

Sarah Mains, and especially Kelly and Donna, have been outstanding in navigating me through the sales process in a complex context. They have been supportive and precise and always truly friendly. Thank you!

Nicole · 20 February 2024 · Sarah Mains Gosforth

Agent replied · 21 March 2024

Kelly and Donna are delighted with your review Nicole, thank you for taking the time to write this. Sarah Mains

5/5

Google

Great service from Donna in sales progression, wonderful team

Beth · 20 February 2024 · Sarah Mains Whickham

Agent replied · 21 March 2024

Many thanks for your five star review Beth, Donna is delighted with your comments. Sarah Mains

1/5

Google

Terrible communication - had to chase a response several times to view a property and still no reply - the property has since been let but there has been no communication of this to me

Lucinda · 20 February 2024 · Sarah Mains Whickham

Agent replied · 21 March 2024

If you wish to discuss this further please do give us a call on 0191 22390815 Sarah Mains

5/5

Google

Fantastic, professional service not only from the Sales team but also the Lettings team. Would highly recommend Sarah Mains!!

Jackie · 20 February 2024 · Sarah Mains Whickham

Agent replied · 21 March 2024

That's great Jackie, many thanks for taking the time to leave this review. Sarah Mains

5/5

Google

Would highly recommend Sarah Mains. Very professional and knowledgeable. Keep us well informed throughout the whole process. Cannot thank them enough!

LYNNE · 20 February 2024 · Sarah Mains Whickham

Agent replied · 21 March 2024

That's great Lynne, very many thanks for your review and your recommendation. Sarah Mains

5/5

Google

I’ve undergone conveyancing several times with different agents and Sarah Mains have been the best and most professional for me.

Dan · 20 February 2024 · Sarah Mains Whickham

Agent replied · 21 March 2024

Thank you for your review Dan, our Whickham team are delighted with your comments. Sarah Mains

5/5

Google

We recently completed a property purchase through Sarah Mains with the help of Donna, who was amazing throughout the whole process leading to a lot less stress for us. Donna was extremely helpful, she was was consistent when communicating with us updating us the whole way through, as well as constantly chasing our solicitors when they started slowing down the process. None of this would have been possible without Donna. Thank you so much.

Tina · 20 February 2024 · Sarah Mains Whickham

Agent replied · 21 March 2024

Thank you for taking the time to leave this wonderful review for Donna. I know that she is delighted with your comments Tina. Sarah Mains

5/5

Google

Emma valued our property as we considered putting our home on the market. She went over and above what I would expect from a valuation, really taking the time to listen to our needs, make suggestions to move forward, yet without being pushy or encouraging a decision before time. As we decide whether to move or improve, there is no doubt that should a new house move look likely, Sarah Mains would be our preferred agent. Professional, well prepared and with a realistic understanding of our local area and current market. Many thanks - Mrs Cox

Dale · 20 February 2024 · Sarah Mains Whickham

Agent replied · 21 March 2024

Many thanks for leaving this fabulous review for Emma, I know that she is thrilled with your comments Mrs Cox. Sarah Mains

5/5

Google

Rating only, no written review.

Ali · 22 January 2024 · Sarah Mains Low Fell

Agent replied · 20 June 2024

Very many thanks for leaving five stars Ali, that's great. Sarah Mains

5/5

Google

Excellent service from Jane and colleagues at Sarah Mains during my recent sale of two properties.

Ewan · 21 January 2024 · Sarah Mains Low Fell

Agent replied · 21 March 2024

Many thanks for your five star review Ewan, I really appreciate you taking the time to do this. Sarah Mains

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Sarah Mains

Which Sarah Mains office has the most reviews?

Low Fell has the most, with 829 reviews rated 4.7 out of 5, followed by Jesmond with 408.

Where are the Sarah Mains offices?

The four Sarah Mains offices, by town:

  • Gosforth: 75 High Street, Gosforth, Tyne & Wear, NE3 4AA
  • Jesmond: 18c Osborne Road, Jesmond, Tyne & Wear, NE2 2AD
  • Low Fell: 4 Beaconsfield Road, Low Fell, Tyne & Wear, NE9 5EU
  • Whickham: 8 -10 The Square, Whickham, Tyne & Wear, NE16 4JB
Has Sarah Mains won any awards?

Yes. In The Trusted Agent 2026 awards: Sarah Mains, Tyne & Wear won Platinum; Sarah Mains, Tyne & Wear won Gold; Sarah Mains, Tyne & Wear won Gold; Sarah Mains, Tyne & Wear won Trusted Agent.

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