Trusted Agent profile · Tyne & Wear

Sarah Mains reviews in Low Fell, Jesmond, Gosforth and 1 more

4.7

★★★★★ Excellent

1,652 reviews across 4 offices and 1 platform

www.sarahmains.com

Sarah Mains has four offices, in Low Fell, Jesmond, Gosforth and Whickham (Tyne & Wear). Together they have 1,652 reviews on 1 platform, rated 4.7 out of 5 overall.

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4.7 / 5

1,652

Reviews on Google

All 4 offices

Reviews may appear on more than one platform.

Our offices

Sarah Mains's four offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Sarah Mains, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Sarah Mains office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

I feel as if I should share this information, The staff at Sarah Mains are brilliant from the start of our house sale two weeks ago till yesterday when we were informed that it was sold!! There marketing is wonderful, from Emma who did the valuation, and Josh and Lisa in the office who have incredible skills and full of information and keep you up to date with everything and not to forget Kelly who does the negotiation, we have been so confident throughout. Thank you all for making this process calm.

Christine · 1 November 2023 · Sarah Mains Whickham

Agent replied · 21 March 2024

Many thanks for your fabulous review Christine, the Whickham team are delighted with your comments. Sarah Mains.

5/5

Google

I can't thank Sarah Mains' team enough. Their service has been superb right from our first contact. They have excellent knowledge of the local market, their advert, especially the photography and video was brilliant, result in sale offer agreed within 2 weeks. Communication from there has been fantastic and they have rapidly responded when I had issues I wanted to discuss. You couldn't do better than this Estate Agent! Thanks again!

Chris · 1 November 2023 · Sarah Mains Whickham

Agent replied · 21 March 2024

What a fabulous review Chris! I was delighted to read it, thank you. Sarah Mains

5/5

Google

Always friendly & professional service, can’t fault them

Nev · 31 October 2023 · Sarah Mains Low Fell

Agent replied · 30 December 2023

Many thanks Nev, we really appreciate you taking the time to leave your review. Sarah Mains

5/5

Google

Sarah Mains Low Fell have been very efficient and friendly throughout.

Gemma · 31 October 2023 · Sarah Mains Low Fell

Agent replied · 30 December 2023

Thank you Gemma, that's a great review. Sarah Mains

5/5

Google

Fabulous company, no-one better to sell your house. They are professional, courteous and efficient.

Elaine · 31 October 2023 · Sarah Mains Low Fell

Agent replied · 30 December 2023

Thank you Elaine, we are thrilled with your review. Sarah Mains

5/5

Google

Excellent communication throughout process. Jane was very helpful and informative at each stage.

Lee · 31 October 2023 · Sarah Mains Low Fell

Agent replied · 30 December 2023

Thank you for leaving your review Lee, Jane is delighted with your comments. Sarah Mains

5/5

Google

Excellent service from start to finish. Always returned my calls quickly. Felt they always acted in my best interests.

Madeleine · 31 October 2023 · Sarah Mains Low Fell

Agent replied · 30 December 2023

Many thanks for your lovely five star review Madeleine, we really appreciate it. Sarah Mains

5/5

Google

great experience with this company and would highly recommend from arranging viewings to promptly helping with any queries raised I must also mention the great support from Jane the best chaser who kept us up to date and informed until the day we moved her service has been first class we would not hesitate to use again.Well done girls.....

Billy · 31 October 2023 · Sarah Mains Low Fell

Agent replied · 30 December 2023

What a great review, many thanks Billy. Jane was delighted to read your comments. Sarah Mains

5/5

Google

I had a Very supportive member of staff Jane thoberty, she was very supportive throughout the house purchase, and very dedicated, responded to emails and phone calls, and was very kind throughout my stress

Oana · 31 October 2023 · Sarah Mains Low Fell

5/5

Google

The Sarah Mains team have been wonderful at every step of the way through the buying, selling and completion process, and even beyond to get us the information we needed to settle in. They have been compassionate and understanding, and highly supportive through a stressful time. I wouldn’t hesitate to use them again if I ever decide to move.

Anna · 31 October 2023 · Sarah Mains Low Fell

Agent replied

Thank you for your great review Anna, the Low Fell team are really pleased with your comments. Sarah Mains

5/5

Google

Jane has been great throughout this process. It is 30 years since our last move so have needed a lot of hand-holding. She never tires of my endless questions. Jane has been an invaluable link between our buyers and sellers.

Susan · 31 October 2023 · Sarah Mains Low Fell

Agent replied · 30 December 2023

Thank you for taking the time to leave this five star review Susan, Jane is thrilled with your comments. Sarah Mains

5/5

Google

Thank you Jane Toberty-Bland , a real asset to Sarah Mains Low Fell branch always professional, helpful , knowledgeable and cheerful with what has been a protracted sale process . Very grateful to Jane for making sure I was kept updated all times and diligently followed up all parties to keep the sale on track!

Kelly · 31 October 2023 · Sarah Mains Low Fell

Agent replied · 30 December 2023

Many thanks for this fabulous review Kelly, I know that Jane is delighted with your comments. Sarah Mains

5/5

Google

Their communication skills were truly outstanding, keeping me well-informed at every step. From the initial consultation to the final closing, they ensured that I was always in the loop, addressing any questions or concerns promptly. This level of transparency and commitment made the entire experience smooth and stress-free. I couldn't be happier with their professionalism and dedication to their clients.

Paul · 31 October 2023 · Sarah Mains Low Fell

Agent replied · 30 December 2023

What a wonderful review Paul, many thanks for taking the time to write this. Sarah Mains

5/5

Google

Sarah Mains were fantastic from start to finish! We found our dream house in a difficult position; one house sold (with SM and one still to sell also with SM). I was frantically trying to sell my house and ensure our dream house didn’t get away and SM were supportive of every aspect of the process, my multiple request and questions and all my anxiousness on top of that. Highly recommend! They get the job done and I’m now in my dream home!

Tarina · 31 October 2023 · Sarah Mains Low Fell

Agent replied · 30 December 2023

Many thanks for your review Tarina, so pleased to read that you are now living in your dream home! Sarah Mains

5/5

Google

This is the second property we have sold through Sarah Mains and on both occasions we have found the service to be excellent. The communication was first class and support was always available when we needed it and we were kept up to date with progress of the sale and purchase throughout. I would highly recommend the company and would like to offer a special thank you the Low Fell team for the excellent service and support they provided.

Paul · 31 October 2023 · Sarah Mains Low Fell

Agent replied · 30 December 2023

Thank you for your wonderful review Paul. The Low Fell team are thrilled with your comments. Sarah Mains

5/5

Google

I just want to say that I couldn't be happier with their service. From start to finish, they went above and beyond to make the process smooth and stress-free. Communication was outstanding. They were always quick to respond to my inquiries and kept me updated every step of the way. It's clear that they value their clients and prioritize their satisfaction. I highly recommend Sarah Mains to anyone in need of real estate services because of their dedication, professionalism, and expertise. I'm incredibly grateful for their assistance in finding my new rental, and I couldn't be happier with the outcome. I would like to express my gratitude to Elliot, one of the dedicated professionals at Sarah Mains. His exceptional service and unwavering commitment made a significant difference throughout my rental process. He was always there to answer my questions and provide guidance. Thank you Elliot and the entire team at Sarah Mains for your outstanding support and hard work!

Rafael · 31 October 2023 · Sarah Mains Low Fell

Agent replied · 30 December 2023

I was delighted to read your wonderful review Rafael, I know that Elliot is thrilled with your comments. Many thanks. Sarah Mains

5/5

Google

Rating only, no written review.

Rafael · 31 October 2023 · Sarah Mains Jesmond

Agent replied · 30 December 2023

Thank you Rafael for your five star Google review. Sarah Mains

5/5

Google

Donna and the whole Sarah Mains team have been fantastic dealing with our house sale. Couldn’t recommend them enough! Been fantastic from start to finish.

Wils0n1995 · 31 October 2023 · Sarah Mains Jesmond

Agent replied · 30 December 2023

Thank you for your five star review and recommendation Jack. The team are very happy with your comments. Sarah Mains.

5/5

Google

Donna was great throughout the whole process. As a first time buyer it can be a daunting experience at times with a lot of questions to ask. Donna was always on hand to advise and felt very supported throughout. Would highly recommend!

Lucy · 31 October 2023 · Sarah Mains Jesmond

Agent replied · 30 December 2023

Many thanks for your review Lucy, Donna is thrilled with your comments. Sarah Mains

5/5

Google

Highly recommend Sarah mains Jesmond branch. Donna B from the sales progression team has been incredible, she has proven to be knowledgeable regarding this industry - our many queries were answered effortlessly and promptly, supporting us throughout the entire process whilst putting us at ease. In general a friendly, kind, professional person who made the whole experience pleasant, thank you very much for all of your hard work and support it wouldn't have been possible without you. Kelly also made an incredible first impression of the company, her positive energy was infectious and her customer service was excellent, amazing team!

Lauren · 31 October 2023 · Sarah Mains Jesmond

Agent replied · 30 December 2023

Many thanks for taking the time to leave this wonderful review for Donna and Kelly, we really appreciate it. Sarah Mains

5/5

Google

Donna is very efficient and polite , and very professional. She cares and understands about any concerns you may have during what can be a very stressful time

Stephen · 23 October 2023 · Sarah Mains Whickham

Agent replied · 21 March 2024

Many thanks Stephen for taking the time to leave this great review for Donna. Sarah Mains

5/5

Google

We had a very positive experience with Sarah Mains, from Emma valuing our house and us selling within a few days, to Donna in after sales who was really friendly and did a brilliant job at keeping us up to date at every step of the process and always easy to contact. Thank you for your help!

Laura · 23 October 2023 · Sarah Mains Whickham

Agent replied · 21 March 2024

A great review! Many thanks Laura, we really appreciate you taking the time to do this. Sarah Mains

5/5

Google

Rating only, no written review.

Peter · 23 October 2023 · Sarah Mains Low Fell

Agent replied · 20 June 2024

Thank you for leaving a five star review Peter. Sarah Mains.

5/5

Google

The front end of the service was excellent, a special mention to Chris Huddleston and Amy Caine who supported the sales negotiating team and Sharon and Lindsey who supported the sales progression team.

Grant · 1 October 2023 · Sarah Mains Low Fell

Agent replied · 30 December 2023

That's great Grant, many thanks for the brilliant review. Sarah Mains

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Sarah Mains

Which Sarah Mains office has the most reviews?

Low Fell has the most, with 820 reviews rated 4.7 out of 5, followed by Jesmond with 408.

Where are the Sarah Mains offices?

The four Sarah Mains offices, by town:

  • Gosforth: 75 High Street, Gosforth, Tyne & Wear, NE3 4AA
  • Jesmond: 18c Osborne Road, Jesmond, Tyne & Wear, NE2 2AD
  • Low Fell: 4 Beaconsfield Road, Low Fell, Tyne & Wear, NE9 5EU
  • Whickham: 8 -10 The Square, Whickham, Tyne & Wear, NE16 4JB
Has Sarah Mains won any awards?

Yes. In The Trusted Agent 2026 awards: Sarah Mains, Tyne & Wear won Platinum; Sarah Mains, Tyne & Wear won Gold; Sarah Mains, Tyne & Wear won Gold; Sarah Mains, Tyne & Wear won Trusted Agent.

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