5/5
GoogleRating only, no written review.
Agent replied · 30 March 2024
Many thanks for the five star rating Shaun, we appreciate it. Sarah Mains
Trusted Agent profile · Tyne & Wear
Sarah Mains reviews in Low Fell, Jesmond, Gosforth and 1 more
★★★★★
1,652 reviews across 4 offices and 1 platform
Sarah Mains has four offices, in Low Fell, Jesmond, Gosforth and Whickham (Tyne & Wear). Together they have 1,652 reviews on 1 platform, rated 4.7 out of 5 overall.
1,652
Reviews on Google
All 4 offices
Our offices
Sarah Mains's four offices, most reviewed first. Each has its own page.
- Sarah Mains Low Fell4 Beaconsfield Road, NE9 5EU820 reviews · 820 on Google (4.7)10 in the last 90 days
- Sarah Mains Jesmond18c Osborne Road, NE2 2AD408 reviews · 408 on Google (4.8)7 in the last 90 days
- Sarah Mains Gosforth75 High Street, NE3 4AA405 reviews · 405 on Google (4.8)7 in the last 90 days
- Sarah Mains Whickham8 -10 The Square, NE16 4JB281 reviews · 281 on Google (4.7)7 in the last 90 days
Awards
The Trusted Agent 2026 results for Sarah Mains, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Latest reviews from every Sarah Mains office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleSo glad I chose to both sell and buy through Sarah Mains. Everyone I spoke to throughout the process was so helpful. Really communicative and I was kept in the loop the full way through. After my initial buyer dropped out just before completion, I had accepted a new offer on the property within a week because of their efforts so I didn’t lose the home I was in the process of buying because of this. Cant recommend them enough!
Agent replied · 21 March 2024
Thank you for your lovely review Helen, we really appreciate you taking the time to do this. Sarah Mains
5/5
GoogleHave used Sarah Mains on more than one occasion over the years. Always go back to them because they are always professional, prompt to answer queries, offer good advice for marketing options, and kept me informed at each stage of the sale. Huge thank you on this occasion to Donna Bell at Jesmond branch for her patience and support in closing our sale.
Agent replied · 24 March 2024
Many thanks for this great review Karen. Donna is thrilled with your comments. Sarah Mains
5/5
GoogleExcellent from start to finish, easily contactable and helpful throughout. Can only recommend!
Agent replied · 24 March 2024
Many thanks for taking the time to leave this lovely review Megan. Sarah Mains
5/5
GoogleWent to a Sarah Mains viewing and Andrew is the first agent I've encountered who was on time, knew my name, could answer any of the questions I had about the property, and generally be helpful and attentive. Thank you!
Agent replied · 24 March 2024
It was great to read your lovely, five star review for Andrew, thank you Annina. Sarah Mains
2/5
GoogleI don't know why letting agents use this company. To even ask the simplest of questions cos the details are not on the website they ask people to send their credit report. I don't think anyone wants to do that if it's just to ask something before you want to even know if u want to view this place after knowing that information u seek. Absolutely horrible. I understand if it was after you want to view the property but before that to ask a question!? Absolute joke and abuse to have people's details. U don't even know if they sell your details or their t&C
Agent replied · 24 March 2024
If you would like to discuss your concerns with us Geri please do give us a call on 0191 2390815 Sarah Mains
5/5
GoogleI would like to just start of by saying how amazing Elliot has been with helping me and my partner moving into our new home, we have been amazed by how Welcoming he is and how well the communication is! We are so so happy and cannot express the amount of appreciation we have for Elliot, thank you so much
Agent replied · 24 March 2024
That's a wonderful review for Elliot, many thanks for taking the time to leave this. Elliot appreciates your comments Evie. Sarah Mains
5/5
GoogleSarah Mains, and especially Kelly and Donna, have been outstanding in navigating me through the sales process in a complex context. They have been supportive and precise and always truly friendly. Thank you!
Agent replied · 24 March 2024
Kelly and Donna are delighted with your review Nicole, thank you for taking the time to write this. Sarah Mains
5/5
GoogleRating only, no written review.
Agent replied · 20 June 2024
Many thanks for leaving us a five star rating Iain, I really appreciate it. Sarah Mains
5/5
GoogleGreat advice from the outset, thoroughly professional and good communication. Highly recommended
Agent replied · 21 March 2024
Many thanks for your five star review Andy, I really appreciate it. Sarah Mains
5/5
GoogleDonna and Josh could not have worked any harder for my auction sale, and were always so friendly and helpful. Would highly recommend.
Agent replied · 21 March 2024
Thank you for taking the time to leave this lovely review for Donna and Josh. We really appreciate your recommendation. Sarah Mains
5/5
Google5* service. Helpful, knowledgeable and professional. Would highly recommend Sarah Mains Residential. Both Kelly and Jane have been fabulous. Thank you
Agent replied · 21 March 2024
Thanks for your wonderful comments about Kelly and Jane. I really appreciate your review Joanne. Sarah Mains
5/5
GoogleWould like to thank the Sara Mains team. We had this and another estate agent we were considering to handle the sale of our home. So pleased we went with Sara Mains. Amy was brilliant and stayed true to her promise of getting our house on the market and it was marketed incredibly well. Tuesday we had photos & video, Wednesday it was on the market Thursday we had first viewings. We had viewings this Thursday, Friday, Saturday & the Tuesday. In total 19 viewings. We had best & final offers in the end and sold our house at a great price. There is a reason these guys are the most highly rated in the area so I would 100% recommend.
Agent replied · 21 March 2024
Thank you for this wonderful review Max and Florence. Amy is thrilled with your comments. Sarah Mains
5/5
GoogleExcellent from start to finish, easily contactable and helpful throughout. Can only recommend!
Agent replied · 21 March 2024
Many thanks for taking the time to leave this lovely review Megan. Sarah Mains
5/5
GoogleWent to a Sarah Mains viewing and Andrew is the first agent I've encountered who was on time, knew my name, could answer any of the questions I had about the property, and generally be helpful and attentive. Thank you!
Agent replied · 21 March 2024
It was great to read your lovely, five star review for Andrew, thank you Annina. Sarah Mains
2/5
GoogleI don't know why letting agents use this company. To even ask the simplest of questions cos the details are not on the website they ask people to send their credit report. I don't think anyone wants to do that if it's just to ask something before you want to even know if u want to view this place after knowing that information u seek. Absolutely horrible. I understand if it was after you want to view the property but before that to ask a question!? Absolute joke and abuse to have people's details. U don't even know if they sell your details or their t&C
Agent replied · 21 March 2024
If you would like to discuss your concerns with us Geri please do give us a call on 0191 2390815 Sarah Mains
5/5
GoogleI would like to just start of by saying how amazing Elliot has been with helping me and my partner moving into our new home, we have been amazed by how Welcoming he is and how well the communication is! We are so so happy and cannot express the amount of appreciation we have for Elliot, thank you so much
Agent replied · 21 March 2024
That's a wonderful review for Elliot, many thanks for taking the time to leave this. Elliot appreciates your comments Evie. Sarah Mains
5/5
GoogleSarah Mains, and especially Kelly and Donna, have been outstanding in navigating me through the sales process in a complex context. They have been supportive and precise and always truly friendly. Thank you!
Agent replied · 21 March 2024
Kelly and Donna are delighted with your review Nicole, thank you for taking the time to write this. Sarah Mains
5/5
GoogleGreat service from Donna in sales progression, wonderful team
Agent replied · 21 March 2024
Many thanks for your five star review Beth, Donna is delighted with your comments. Sarah Mains
1/5
GoogleTerrible communication - had to chase a response several times to view a property and still no reply - the property has since been let but there has been no communication of this to me
Agent replied · 21 March 2024
If you wish to discuss this further please do give us a call on 0191 22390815 Sarah Mains
5/5
GoogleFantastic, professional service not only from the Sales team but also the Lettings team. Would highly recommend Sarah Mains!!
Agent replied · 21 March 2024
That's great Jackie, many thanks for taking the time to leave this review. Sarah Mains
5/5
GoogleWould highly recommend Sarah Mains. Very professional and knowledgeable. Keep us well informed throughout the whole process. Cannot thank them enough!
Agent replied · 21 March 2024
That's great Lynne, very many thanks for your review and your recommendation. Sarah Mains
5/5
GoogleI’ve undergone conveyancing several times with different agents and Sarah Mains have been the best and most professional for me.
Agent replied · 21 March 2024
Thank you for your review Dan, our Whickham team are delighted with your comments. Sarah Mains
5/5
GoogleWe recently completed a property purchase through Sarah Mains with the help of Donna, who was amazing throughout the whole process leading to a lot less stress for us. Donna was extremely helpful, she was was consistent when communicating with us updating us the whole way through, as well as constantly chasing our solicitors when they started slowing down the process. None of this would have been possible without Donna. Thank you so much.
Agent replied · 21 March 2024
Thank you for taking the time to leave this wonderful review for Donna. I know that she is delighted with your comments Tina. Sarah Mains
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Sarah Mains
Which Sarah Mains office has the most reviews?
Low Fell has the most, with 820 reviews rated 4.7 out of 5, followed by Jesmond with 408.
Where are the Sarah Mains offices?
Has Sarah Mains won any awards?
Yes. In The Trusted Agent 2026 awards: Sarah Mains, Tyne & Wear won Platinum; Sarah Mains, Tyne & Wear won Gold; Sarah Mains, Tyne & Wear won Gold; Sarah Mains, Tyne & Wear won Trusted Agent.
