5/5
GoogleAmazing service from Jane, she kept us updated on time and always responded promptly! Highly recommended! 👍 …
Agent replied · 21 March 2024
That's great Ran! Thank you for your review and your recommendation. Sarah Mains
Trusted Agent profile · Tyne & Wear
Sarah Mains reviews in Low Fell, Jesmond, Gosforth and 1 more
★★★★★
1,652 reviews across 4 offices and 1 platform
Sarah Mains has four offices, in Low Fell, Jesmond, Gosforth and Whickham (Tyne & Wear). Together they have 1,652 reviews on 1 platform, rated 4.7 out of 5 overall.
1,652
Reviews on Google
All 4 offices
Our offices
Sarah Mains's four offices, most reviewed first. Each has its own page.
- Sarah Mains Low Fell4 Beaconsfield Road, NE9 5EU820 reviews · 820 on Google (4.7)10 in the last 90 days
- Sarah Mains Jesmond18c Osborne Road, NE2 2AD408 reviews · 408 on Google (4.8)7 in the last 90 days
- Sarah Mains Gosforth75 High Street, NE3 4AA405 reviews · 405 on Google (4.8)7 in the last 90 days
- Sarah Mains Whickham8 -10 The Square, NE16 4JB281 reviews · 281 on Google (4.7)7 in the last 90 days
Awards
The Trusted Agent 2026 results for Sarah Mains, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Latest reviews from every Sarah Mains office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleHighly recommended, excellent service from Elliot in particular who helped me in my search and has been very responsive and professional in all communications
Agent replied · 20 June 2024
Thank you for your great review Tom, Elliot is delighted with your comments. Sarah Mains
5/5
GoogleElliot was super helpful and communicative, made sure I knew how the whole process worked and helped get my move sorted nice and quickly
Agent replied · 20 June 2024
That's great to read Adam. Thank you for taking the time to leave a five star review for Elliot. Sarah Mains
5/5
GoogleMy partner and I recently secured a let which was managed by Elliot Scott. Elliot has been a delight to deal with, in part, owing to his prompt, polite and professional communication. In all, this has made what could otherwise have been a stressful experience, in fact, seamless.
Agent replied · 21 March 2024
Many thanks for taking the time to leave this great review for Elliot, I know that he is delighted with your comments. Sarah Mains
5/5
GoogleI had the most delightful experience and service with Elliot who helped me all the way in my search and made it so easy for me.I will always be thankful to him and Sarah Mains. I will definitely recommend this gentleman to all peers and colleagues.
Agent replied · 20 June 2024
Many thanks for taking the time to leave a five star review for Elliot, we really appreciate it Kevin. Sarah Mains
5/5
GoogleFrom the initial enquiry to completion, everyone was amazing, with a special shout out to Chloe. Chloe was been great, very supportive and professional all through the process, making the move less stressful. Couldn't fault them, 5 star and more.
Agent replied · 20 June 2024
Many thanks for your wonderful five star review Michelle, I know that Chloe is delighted with your comments. Sarah Mains
5/5
GoogleAbsolutely fantastic service from the Lettings Team. They were professional and very helpful from the start. I would give more than 5☆ if I could. I would definitely recommend Sarah Mains Lettings!!! Well done to Scott and the Team.
Agent replied · 20 June 2024
A fabulous review for Scott and the team, many thanks Jackie. Sarah Mains
5/5
GoogleI purchased my first property via Sarah Mains, now having it let and fully managed by them. They give reasonable market price and offer professional service. Thank you, Scott, Elliot, Andy and Claire. Everyone is very kind and helpful.
Agent replied · 21 March 2024
I was delighted to read your lovely review Yiming, thank you. Sarah Mains
5/5
GoogleGratitude for Exceptional Service from Elliot I wanted to take a moment to express my sincere gratitude for the exceptional service you provided during our renting process. Your professionalism and expertise truly made the entire experience smooth and easy. From the initial consultation to the final paperwork. 10/10 Your dedication to ensuring that our needs were met and that we found the perfect rental property did not go unnoticed. You have made the process efficient and stress-free. Thank you for going above and beyond to ensure that we had a positive renting experience. We are thrilled with our new rental home, and we have you to thank for making it possible.
Agent replied · 20 June 2024
Many thanks for your lovely five star review Yehia, and for your comments about Elliot Sarah Mains
5/5
GoogleExcellent service all round. Very efficient and very thorough, speedy service
Agent replied · 21 March 2024
Many thanks for this great review Ian, we do appreciate it. Sarah Mains
5/5
GoogleScott is efficient, personable and communicates well giving good and practical advice.
Agent replied · 21 March 2024
Many thanks David, Scott is delighted with your comments. Sarah Mains
5/5
GoogleDue to unforeseen circumstances we had to sell a property. All the staff at Sarah Mains, Low Fell were extremely helpful and offered their advice explaining all the procedures. If I ever sell another property I would not hesitate to go and see them again.
Agent replied · 21 March 2024
Thank you Graeme, I really appreciate you taking the time to leave a five star review. Sarah Mains
5/5
GoogleWe’ve been looked after brilliantly by Kelly at Sarah Mains, she’s kept us up to date, offering guidance and support at every stage. She has been friendly and professional - a real asset to the team. Thank you so much!
Agent replied · 21 March 2024
I was thrilled to read your comments about Kelly. Many thanks for your review Laura. Sarah Mains
5/5
GoogleThey were great, sold my mums house in less than 2 weeks. everyone is very helpful, especially Andrew Boreland.
Agent replied · 24 March 2024
Many thanks for taking the time to leave a five star review Joanne and for your great comments about Andrew. Sarah Mains
5/5
GoogleSold my flat with Sarah mains. From start to finish they were amazing. The initial valuation was more professional and comprehensive than any other estate agent I had spoken to. All the viewings were organised and conducted really well. The sale did take longer than expected but only due to an issue with the initial buyer. Kelly and Donna especially were spot on and managed to keep me calm throughout the process!
Agent replied · 24 March 2024
Many thanks for your great review Jess, Kelly and Donna are delighted with your lovely comments. Sarah Mains
5/5
GoogleRating only, no written review.
Agent replied · 30 March 2024
Thank you for leaving a five star rating Sarah. Sarah Mains
5/5
GoogleThey were very helpful through the full process.
Agent replied · 21 March 2024
That's great to read, many thanks for taking the time to leave your review. Sarah Mains
5/5
GoogleEveryone at Sarah Mains has been extremely helpful, I would recommend them to anyone. Jane from the Jesmond branch has been fantastic and supported me throughout the process. Thank you Jane!
Agent replied · 21 March 2024
Many thanks for your five star review and your recommendation Rachel, Jane is delighted with your comments. Sarah Mains
5/5
GoogleHelpful, knowledgeable and professional. Would highly recommend Sarah Mains Residential. Jane has been amazing helping me throughout the process of buying my first property and keeping me updated regularly at every stage of the process.
Agent replied · 21 March 2024
I was delighted to read your great review Christopher and your comments about Jane, thank you. Sarah Mains
5/5
GoogleSarah Mains from initial valuation through to completion were outstanding!!! We picked Sarah mains based on the way they present your house. The pictures/videos were extremely professional. We sold our house in 4 days. I have to say working with Donna in sales progression was a dream and so smooth. I can highly recommend working with them. Amazing customer experience.
Agent replied · 21 March 2024
It's great to read your wonderful review Tim, we really appreciate your comments and your recommendation, many thanks. Sarah Mains
5/5
GoogleThey were great, sold my mums house in less than 2 weeks. everyone is very helpful, especially Andrew Boreland.
Agent replied · 21 March 2024
Many thanks for taking the time to leave a five star review Joanne and for your great comments about Andrew. Sarah Mains
5/5
GoogleSold my flat with Sarah mains. From start to finish they were amazing. The initial valuation was more professional and comprehensive than any other estate agent I had spoken to. All the viewings were organised and conducted really well. The sale did take longer than expected but only due to an issue with the initial buyer. Kelly and Donna especially were spot on and managed to keep me calm throughout the process!
Agent replied · 21 March 2024
Many thanks for your great review Jess, Kelly and Donna are delighted with your lovely comments. Sarah Mains
5/5
GoogleWe bought our lovely new home through Sarah Mains and Donna was with us every step of the way. It was a long process and very stressful owing to factors out of our control, but Donna was amazing and kept us sane throughout. Absolutely 5 star service, keeping us informed and doing everything she could to keep the move on track. Our occasional interactions with other members of staff showed that excellent service is clearly the name of the game for the Sarah Mains Estate and Letting Agency as all of those were great, too, but it was Donna who we had the majority of the contact with and who worked extremely hard despite the difficulties faced during our move. Donna, we cannot thank you enough - you are a true asset to your company.
Agent replied · 21 March 2024
What a fabulous review Katie! Many thanks for your comments, Donna is thrilled. Sarah Mains
5/5
GoogleHave used Sarah Mains on more than one occasion over the years. Always go back to them because they are always professional, prompt to answer queries, offer good advice for marketing options, and kept me informed at each stage of the sale. Huge thank you on this occasion to Donna Bell at Jesmond branch for her patience and support in closing our sale.
Agent replied · 21 March 2024
Many thanks for this great review Karen. Donna is thrilled with your comments. Sarah Mains
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Sarah Mains
Which Sarah Mains office has the most reviews?
Low Fell has the most, with 820 reviews rated 4.7 out of 5, followed by Jesmond with 408.
Where are the Sarah Mains offices?
Has Sarah Mains won any awards?
Yes. In The Trusted Agent 2026 awards: Sarah Mains, Tyne & Wear won Platinum; Sarah Mains, Tyne & Wear won Gold; Sarah Mains, Tyne & Wear won Gold; Sarah Mains, Tyne & Wear won Trusted Agent.
