Trusted Agent profile · Tyne & Wear

Sarah Mains estate agents in Low Fell, Gosforth, Jesmond and 1 more

4.7

★★★★★ Excellent

1,688 reviews across 4 offices and 1 platform

www.sarahmains.com

Sarah Mains has four offices, in Low Fell, Gosforth, Jesmond and Whickham (Tyne & Wear). Together they have 1,688 reviews on 1 platform, rated 4.7 out of 5 overall.

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4.7 / 5

1,688

Reviews on Google

All 4 offices

Reviews may appear on more than one platform.

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Our offices

Sarah Mains's four offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Sarah Mains, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Sarah Mains office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

I can not thank the staff at Sarah Mains enough for their flawless service during the process of purchasing our first home. We were kept informed from start to finish and did not have to chase anything up, all of our questions and queries were dealt with efficiently. Everything was prompt but not rushed and was very professional, Helen in particular is a credit to this branch. I would not hesitate to use this branch in the future and would 100% recommend them to anyone looking for an reliable and trustworthy estate agent. Thanks again for all your help, Carly & Dan.

Carly · 30 July 2018 · Sarah Mains Jesmond

5/5

Google

Helen and the team at Sarah Mains have provided an excellent service. They actively searched for properties meeting my requirements and kept in regular contact with different options. Helen was aways very informative and friendly. I felt well cared for and trusted that she was genuinely wanting to find me the ideal home. The information provided about the properties was thorough and well presented. When I attended viewings the staff were punctual and very knowledgable about the property. I would certainly recommend Sarah Mains to other first time buyers, and I could not fault Helen at any stage of the process.

Helen · 30 July 2018 · Sarah Mains Jesmond

5/5

Google

Rating only, no written review.

Sohail · 30 July 2018 · Sarah Mains Whickham

Agent replied · 29 July 2023

Thank you very much for your five star review! Kind regards, Julie Knox, Customer Success.

5/5

Google

excellent customer support , sold my property in 14 days & bonus of helping me purchasing my dream family home . Dawn was a great help in selling and purchasing, overall a successful period, thanks to all

Surena · 30 July 2018 · Sarah Mains Whickham

5/5

Google

We have both bought and sold houses through Sarah Mains Whickham. They have always been professional, prompt and affordable. We've always had great service from the team!

Chelsea · 30 July 2018 · Sarah Mains Whickham

Agent replied

Thanks very much Chelsea for such a great review, the team will be delighted! Kind regards, Julie Knox, Customer Success.

5/5

Google

I couldn't ask for a smoother move,from the start. All queries and step to step processes were explained in a highly successful way. Which has removed all the stress which we experienced on our last move. If anyone is considering moving, don't hesitate and let Sarah Maines and her team guide you through with no hassles.

Doreen · 30 July 2018 · Sarah Mains Whickham

Agent replied

What a great review, thanks very much Doreen!

5/5

Google

We sold our property in August 2017 with the help and support of the team at Sarah Mains, Whickham. The team are really helpful, knowledgeable and supportive throughout the entire process, always keeping you up to date with what's going on. They were always willing to offer advice and guidance, when asked, in particular about little tweaks that could help to make the property even more attractive to a potential buyer. I would highly recommend using Sarah Mains!

Barbara · 30 July 2018 · Sarah Mains Whickham

Agent replied

thanks very much for such a lovely review Barbara.

5/5

Google

Sarah Mains have now sold 2 of our properties over the years & I can fully recommend them. The level of customer service is exceptional & from valuation to eventual sale it was a smooth transition with lots of communication & advice at all times from Glynis, Chrissie & Jane that proved to be invaluable on the sale of our house this year. We also used Sarah Mains conveyancing & this just makes the process seamless & you can view the progress of the sale procesure online. I have to mention the fantastic photographs that far exceed any other estate agents & the fabulous video that will get buyers through the door ! Thank you Whickham Branch.

Den · 30 July 2018 · Sarah Mains Whickham

Agent replied

Thank you very much for your glowing review Den. We are delighted you were pleased with the service you received and it's great to hear that your movie tour and photographs really made the difference! Kind regards, Julie Knox, Customer Success.

5/5

Google

Amazing service from Dawn Melling at Sarah Mains. We couldn't have wished for a better service.

Tommy · 8 July 2018 · Sarah Mains Low Fell

Agent replied

Thanks very much Victoria for such an amazing review! Kind regards, Julie Knox, Customer Success.

5/5

Google

We sold our house through Sarah Mains, the whole expeience was professional and friendly. The staff were reliable and kept us updated during the whole process.

CRAIG · 8 July 2018 · Sarah Mains Low Fell

Agent replied

Thank you very much for this fantastic review Craig!

4/5

Google

I'm in the process of buying a property which was listed by Sarah Mains Low Fell. I have enjoyed dealing with both Kelly and Sharon in the sales team; they have responded extremely promptly to any queries that I have raised and (touch wood) my purchase should complete rather smoothly next week.

Jemil · 8 July 2018 · Sarah Mains Low Fell

Agent replied

Thanks very much for such a fantastic review Jemil. We wish you the very best in your new home. Kind regards, Julie Knox, Customer Success.

5/5

Google

Chris and Donna have been so helpful. Chris has kept me well informed on my property search. Always willing to take my calls and also keeping me in informed of all new properties that come on the market. I know they will find what I am looking for . 10 out 10 for the Sarah mains team at lowfell.

Anna · 8 July 2018 · Sarah Mains Low Fell

Agent replied

Hi Anna, thanks very much for taking time to write such a fantastic review. Chris and Donna will be very pleased to hear how happy you are with the service they are providing and they will be delighted to support you all the way until you find your perfect home. Kind regards, Julie Knox, Customer Success.

5/5

Google

An excellent and helpful staff I had problems selling this flat for over 6 months until I switched and within weeks I had an offer. I’d definitely recommend to anyone selling.

Mike · 16 June 2018 · Sarah Mains Jesmond

Agent replied

Thanks very much for your five star review! Kind regards, Julie Knox, Customer Success.

5/5

Google

An excellent and helpful staff I had problems selling this flat for over 6 months until I switched and within weeks I had an offer. I’d definitely recommend to anyone selling.

Mike · 15 June 2018 · Sarah Mains Gosforth

Agent replied

Thanks very much for your five star review! Kind regards, Julie Knox, Customer Success.

5/5

Google

Kelly and Lorraine were amazing they have sold both my properties within a couple of weeks. They were very efficient and approachable and kept me fully updated every step of the way. Both very professional ladies. A big thank you Debbie Berry

Debbie · 14 March 2018 · Sarah Mains Low Fell

Agent replied

Thanks very much Debbie for taking time to write this amazing review. Kelly and Lorraine will be delighted you were very happy with their support and assistance. Kind regards, Julie Knox, Customer Success.

4/5

Google

Rating only, no written review.

Tom · 14 March 2018 · Sarah Mains Jesmond

Agent replied

Thanks very much for your five star review, it is very much appreciated! Kind regards, Julie Knox, Customer Success.

5/5

Google

Friendly staff and very easy to deal with.

Phil · 9 February 2018 · Sarah Mains Low Fell

Agent replied

Thanks very much for your five star review Philip. Kind Regards, Julie Knox, Customer Success.

5/5

Google

Would definitely recommend Sarah Mains to anyone.

A · 17 January 2018 · Sarah Mains Low Fell

Agent replied

Thanks very much for your five star review, it is very much appreciated. Kind regards, Julie Knox, Customer Success.

5/5

Google

Rating only, no written review.

Ann-Marie · 14 January 2018 · Sarah Mains Low Fell

Agent replied

thanks for this five star review Ann-Marie

5/5

Google

Great customer service. Helpful and professional. They stood by me throughout my whole transactions with them.

Minister · 13 January 2018 · Sarah Mains Jesmond

Agent replied

Hi Faith, thanks very much for your fantastic review, we really appreciate it! Kind regards, Julie Knox, Customer Success.

5/5

Google

Great customer service. Helpful and professional. They stood by me throughout my whole transactions with them.

Minister · 10 January 2018 · Sarah Mains Gosforth

Agent replied

Hi Faith, thanks very much for your fantastic review, we really appreciate it! Kind regards, Julie Knox, Customer Success.

5/5

Google

Super service from beginning to end of my journey. Nicola is excellent 👏 5 star staff …

Sandra · 31 December 2017 · Sarah Mains Low Fell

Agent replied · 30 December 2023

Thank you very much for your kind words and fantastic rating, Nicola will be absolutely delighted! Kind regards, Julie Knox, Customer Success.

5/5

Google

Very efficient and very friendly service throughout our sale. Would highly recommend.

Zach · 30 December 2017 · Sarah Mains Low Fell

Agent replied

Thanks very much for your brilliant five star review, we really appreciate it! Kind regards, Julie Knox, Customer Success.

5/5

Google

Very helpful and personal service, thank you.

TH · 10 December 2017 · Sarah Mains Jesmond

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Sarah Mains

Which Sarah Mains office has the most reviews?

Low Fell has the most, with 829 reviews rated 4.7 out of 5, followed by Gosforth with 420.

Where are the Sarah Mains offices?

The four Sarah Mains offices, by town:

  • Gosforth: 75 High Street, Gosforth, Tyne & Wear, NE3 4AA
  • Jesmond: 18c Osborne Road, Jesmond, Tyne & Wear, NE2 2AD
  • Low Fell: 4 Beaconsfield Road, Low Fell, Tyne & Wear, NE9 5EU
  • Whickham: 8 -10 The Square, Whickham, Tyne & Wear, NE16 4JB
Has Sarah Mains won any awards?

Yes. In The Trusted Agent 2026 awards: Sarah Mains, Tyne & Wear won Platinum; Sarah Mains, Tyne & Wear won Gold; Sarah Mains, Tyne & Wear won Gold; Sarah Mains, Tyne & Wear won Trusted Agent.

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