Trusted Agent profile

Safestore Limited estate agents in Colchester, Bournemouth, Swanley and 3 more

4.8

★★★★★ Excellent

1,847 reviews across 6 offices and 2 platforms

Safestore Limited has six offices, in Colchester, Bournemouth, Swanley, Edinburgh, Bolton and Hapton. Together they have 1,847 reviews on two platforms, rated 4.8 out of 5 overall.

Google logo

4.8 / 5

1,846

Reviews on Google

All 6 offices

Yell logo

5.0 / 5

1

Reviews on Yell

All 6 offices

Reviews may appear on more than one platform.

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Our offices

Safestore Limited's six offices, most reviewed first. Each has its own page.

Latest reviews from every Safestore Limited office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

The staff, the way business is conducted is all first class. Absolute brilliant storage facility - Don't waste your time with others.

Keiran · 11 June 2018 · Safestore Limited Colchester

Agent replied · 11 June 2024

Hi Keiran, thank you for your recent feedback on our Colchester Safestore. I am pleased to hear you are happy with the service you have received so far also the facilities, I do hope this continues. Please do not hesitate to contact a member of our friendly team in store if there is anything they can help with. Kind Regards Sean Safestore Support Team

5/5

Google

Me and my partner had never used a storage unit before. With the stress of moving we met a lady called Jo who helped us through the whole thing. She showed us around and knew what would benefit us for size etc. Jo was an absolute pleasure to deal with and a absolute asset to the company!!! Would definitely recommend this Safestore to anyone!!!

Ryansmalley05 · 11 June 2018 · Safestore Limited Colchester

Agent replied · 11 June 2024

Good Afternoon Thank your for your feedback on our Safestore in Colchester I'm delighted to hear that you were so pleased with service you received from Jo. I will pass your comments on to Jo and her Store Manager. Kind Regards Kevin Long Regional Support Manager Safestore

5/5

Google

Popped in last week and saw the lovely Jo. She showed and told me exactly what I wanted to here. She was very pleasant and efficient and I left in short time with storage bigger and cheaper than where I am currently. Thank you Jo. Smashing!

Gary · 11 June 2018 · Safestore Limited Colchester

Agent replied · 11 June 2024

Good Afternoon. Thank you for taking the time to provide your feedback on our Safestore in Colchester. I'm delighted to hear that you had a positive experience and I will pass your comments on to the Colchester team. Kind Regards Kevin Long Regional Support Manager Safestore

5/5

Google

Thus is the second time I have taken storage with you and I do keep it in use it for a long time and I have to say the staff are welcoming, polite and efficient. In particular Jo has always gone one step further to make it a stress free process. Over the years she has helped with every aspect of the service that I needed with a smile and useful information.

Linda · 11 June 2018 · Safestore Limited Colchester

Agent replied · 11 June 2024

Good Afternoon. Thank you for taking the time to provide your feedback on our Safestore in Colchester. I'm delighted to hear that you had a positive experience and I will pass your comments on to the Colchester team. Kind Regards Kevin Long Regional Support Manager Safestore

5/5

Google

Well. It doesn't get any better than this anywhere. Jo and Nick were absolutely fabulous as well as professional and competent. When I left I ended up giving Jo a hug which is a sign of what these guys are like. You almost want to stay a bit longer just so you get to see them again!!

HTF · 11 June 2018 · Safestore Limited Colchester

Agent replied · 11 June 2024

Good Afternoon Thank you for taking the time to provide your feedback on our Safestore in Colchester. I'm delighted to hear that you had a positive experience using the facility and I will pass your comments on to the Colchester team. Many Thanks Kind Regards Kevin Long Regional Support Manager Safestore

5/5

Google

Rating only, no written review.

Robert · 11 June 2018 · Safestore Limited Bolton

Agent replied · 11 June 2024

Hi Robert, thanks for the top marks. We appreciate you taking the time to rate us. Thanks, Laura, Safestore.

5/5

Google

Rating only, no written review.

Kingdom · 11 June 2018 · Safestore Limited Bolton

Agent replied · 11 June 2024

Hi Kingdom Security, thanks for the top marks. We appreciate you taking the time to rate us. Thanks, Laura, Safestore.

5/5

Google

Rating only, no written review.

Lina · 11 June 2018 · Safestore Limited Bolton

Agent replied · 11 June 2024

Hi Lina, thanks for the top marks. We appreciate you taking the time to rate us. Thanks, Laura, Safestore.

5/5

Google

Rating only, no written review.

Val · 11 June 2018 · Safestore Limited Bolton

Agent replied · 11 June 2024

Hi Val, thanks for the top marks. We appreciate you taking the time to rate us. Thanks, Laura, Safestore.

5/5

Google

Rating only, no written review.

David · 11 June 2018 · Safestore Limited Bolton

Agent replied · 11 June 2024

Hi David, thank you for the top rating for our Safestore Bolton North. We appreciate you taking the time to rate us. Thanks, Laura, Safestore.

5/5

Google

Great

Blackburn · 11 June 2018 · Safestore Limited Bolton

Agent replied · 11 June 2024

Thank you!

5/5

Google

Excellent service & staff

KENNETH · 11 June 2018 · Safestore Limited Bolton

Agent replied · 11 June 2024

Thank you for the positive feedback!

2/5

Google

I wasn't happy with their storage policy

Saeid · 11 June 2018 · Safestore Limited Bolton

Agent replied · 11 June 2024

Hi Saeid, thank you for your feedback in regards to our storage policy which I am disappointed to hear you were not happy with. I have made a note of the comments you have provided and passed these on to the Store Manager. Please could you make contact with the Store Manager at Safestore Bolton North and he will be happy to discuss this with you further. Laura, Safestore.

5/5

Google

My experience with the SafeStore staff was excellent. Very helpful. Nothing was to much of an ask. They made a stressful situation of moving house very easy. Would recommend to family and friends for sure.

Starr · 26 August 2017 · Safestore Limited Hapton

Agent replied · 24 August 2024

Thanks for the top marks and fab feedback Starr - we're glad to hear about your great storage experience - I'll pass your comments to the team at Safestore Burnley. Thanks for recommending us to others, we appreciate it!

5/5

Google

Fantastic service thoroughly recommended. Customer service second to none by vinay

Stephanie · 13 June 2017 · Safestore Limited Swanley

5/5

Google

Amazing service thanks to Tracey was very helpful and accommodating advising as to the best use of storrage great location and polite an friendly would definitely recommend great team

Steve · 13 June 2017 · Safestore Limited Swanley

4/5

Google

Rating only, no written review.

Matthew · 13 June 2017 · Safestore Limited Bournemouth

Agent replied · 11 June 2024

Thanks for your feedback Matthew - if you need help with anything, the team will be happy to help.

5/5

Google

Super friendly and efficient staff, flexible and cost effective contracts and appropriate size units to suit our needs. Highly recommended!

Rich · 13 June 2017 · Safestore Limited Bournemouth

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Safestore Limited

Which Safestore Limited office has the most reviews?

Colchester has the most, with 501 reviews rated 4.9 out of 5, followed by Bournemouth with 326.

Where are the Safestore Limited offices?

The six Safestore Limited offices, by town:

  • Bolton: Egyptian Street Bolton, BL1 2HS
  • Bournemouth: 518 Wallisdown Road, Bournemouth, BH11 8PT
  • Colchester: 572 Ipswich Road, Colchester, CO4 9HB
  • Edinburgh: 62-66 Newcraighall Road, Edinburgh, EH15 3HS
  • Hapton: 4 Boran Court, Hapton, BB11 5TH
  • Swanley: London Road, Southern Cross, Swanley, BR8 8EE

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