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Safestore Limited estate agents in Colchester, Bournemouth, Edinburgh and 3 more

4.8

★★★★★ Excellent

1,907 reviews across 6 offices and 2 platforms

Safestore Limited has six offices, in Colchester, Bournemouth, Edinburgh, Swanley, Bolton and Hapton. Together they have 1,907 reviews on two platforms, rated 4.8 out of 5 overall.

Google logo

4.8 / 5

1,906

Reviews on Google

All 6 offices

Yell logo

5.0 / 5

1

Reviews on Yell

All 6 offices

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Our offices

Safestore Limited's six offices, most reviewed first. Each has its own page.

Latest reviews from every Safestore Limited office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Spoke with Blair and Diana in store today who were both lovely to deal with. Friendly and knowledgeable, got me sorted with what I needed. Thanks very much!

S · 17 September 2026 · Safestore Limited Edinburgh

5/5

Google

Rating only, no written review.

Fr · 17 September 2026 · Safestore Limited Edinburgh

Agent replied · 17 October 2026

Hi fr luo, thank you for your 5 star rating for Safestore Self Storage. I am pleased that you had a positive experience with us and we appreciate you taking the time to rate us. Thanks.

5/5

Google

We have had two absolutely wonderful interactions with the staff at this facility, and I feel that we absolutely cannot talk about the Fort Kinnaird location without mentioning “Blair”. Not only is he extremely helpful, he is also a font of knowledge which we as Canadian tourists in need of storage for our bikes appreciated. The facility is clean, excellently located, and the hours and accessibility are perfect. Thanks, everyone!

Patti · 17 September 2026 · Safestore Limited Edinburgh

5/5

Google

Has been an excellent service from start to finish and I’m sure I will be using again

Bob · 17 September 2026 · Safestore Limited Edinburgh

5/5

Google

Excellent service. Easy to find. Just beside gokarting at big roundabout

Peter · 15 September 2026 · Safestore Limited Bournemouth

Agent replied · 13 October 2026

We genuinely admire your kind words about our excellent service and convenient location near the big roundabout by the gokarting.

5/5

Google

Super friendly, fast and efficient service handling my DHL parcel. One of very few places where QR code labels can be printed

Natalia · 13 September 2026 · Safestore Limited Colchester

Agent replied · 11 October 2026

We're grateful for your kind words about our friendly, fast, and efficient service, especially with handling DHL parcels and printing QR code labels.

5/5

Google

Nick was very helpful

Prasantha · 13 September 2026 · Safestore Limited Colchester

Agent replied · 11 October 2026

We're ecstatic to hear Nick was very helpful during your experience. Thank you for your positive feedback!

5/5

Google

Excellent service from Nick, thank you

Prasantha · 13 September 2026 · Safestore Limited Colchester

Agent replied · 11 October 2026

Thank you for your review. We're glad Nick provided excellent service.

5/5

Google

Rating only, no written review.

Josh · 13 September 2026 · Safestore Limited Hapton

Agent replied · 13 October 2026

Thanks Josh Ashworth for taking the time to share your 5* rating for Safestore Self Storage. Please don't hesitate to contact the team in reception if there is anything else you need.

5/5

Google

Great friendly service from the staff at safestore Burnley. Always friendly when I Drop my DHL parcels off.

Dave · 13 September 2026 · Safestore Limited Hapton

Agent replied · 13 October 2026

We’re elated to hear you appreciate the great friendly service from our staff at Safestore Burnley and that they’re always welcoming when you drop off your DHL parcels.

5/5

Google

Good team, and very helpful

Michael · 13 September 2026 · Safestore Limited Hapton

Agent replied · 13 October 2026

Thank you, Michael, for your wonderful feedback! We're delighted to hear that our team was helpful and met your expectations. We look forward to assisting you again in the future.

5/5

Google

Great service when helping me sending a package to Spain via DHL Thank you

Artfulantics · 13 September 2026 · Safestore Limited Bournemouth

Agent replied · 13 October 2026

Thank you, Artfulantics, for your wonderful feedback! We're delighted to hear that our team could assist you effectively with sending your package to Spain. We appreciate your support and look forward to serving you again in the future.

5/5

Google

Wonderful quick service! Very helpful, thank you Zach!

Nilufar · 13 September 2026 · Safestore Limited Bournemouth

Agent replied · 13 October 2026

Thank you, Nilufar, for your kind words! We're thrilled to hear that Zach provided you with quick and helpful service. We appreciate your feedback and look forward to assisting you again in the future.

5/5

Google

Shipped out a parcel had very good service from Linda She was a star

David · 13 September 2026 · Safestore Limited Bournemouth

Agent replied · 13 October 2026

Thank you, David, for your wonderful feedback! We're thrilled to hear that Linda provided you with excellent service and made your experience a positive one. We look forward to assisting you again in the future.

5/5

Google

Zac was super helpful and kind today, thank you! ☺️

Ani · 13 September 2026 · Safestore Limited Bournemouth

Agent replied · 13 October 2026

Thank you, Ani, for your wonderful feedback! We're delighted to hear that Zac was able to assist you so well. We appreciate your kind words and look forward to serving you again in the future.

5/5

Google

Really helpful. Friendly. Did the full parcel service. Really recommend.

Dean · 13 September 2026 · Safestore Limited Bournemouth

Agent replied · 13 October 2026

Thank you for your wonderful feedback. We're pleased to hear you found our team helpful and friendly, and that you were satisfied with the full parcel service. We really appreciate your recommendation!

5/5

Google

Rating only, no written review.

Kirsten · 13 September 2026 · Safestore Limited Bournemouth

Agent replied · 13 October 2026

Hi Kirsten Domican, thank you for your 5 star rating for Safestore Self Storage Poole. I am pleased that you had a positive experience with us and we appreciate you taking the time to rate us. Thanks.

5/5

Google

Safestore Self Storage was super easy to use, I was contacted about my quote and advised on what size unit would be best suited for my circumstances. I was then able to reserve my unit and confirm the booking in my own time. The staff members were extremely helpful and made the moving process so much simpler for me.

Kaya · 13 September 2026 · Safestore Limited Bournemouth

Agent replied · 13 October 2026

Thank you for your wonderful feedback. We're overjoyed to hear our team made the moving process simpler and helped you find the right unit size for your needs.

5/5

Google

Great service, the staff were helpful, easy to fit your own lock and the locker was tidy and easy to access.

Andrew · 13 September 2026 · Safestore Limited Bournemouth

Agent replied · 13 October 2026

Hello Andrew, Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you had a great experience with our service and found our staff helpful. It's wonderful to know that the process of fitting your own lock was easy and that you found the locker tidy and accessible. We strive to provide the best possible service to our customers, and your feedback is incredibly valuable to us. If you ever need storage solutions in the future, we would be delighted to assist you again. Best regards, The Safestore Self Storage Team

5/5

Google

Wonderful experience! Everyone was incredibly kind, friendly and helpful, and they made the whole process so easy and stress-free. Excellent service from genuinely lovely people. Highly recommended!

Asli · 13 September 2026 · Safestore Limited Bournemouth

Agent replied · 13 October 2026

We deeply cherish your kind words and are delighted our team made the process easy and stress-free. Thank you for recommending Safestore Self Storage Poole!

5/5

Google

Extremely helpful and professional assistance. Hope to use your storage place in the future.

Danuta · 13 September 2026 · Safestore Limited Bournemouth

Agent replied · 13 October 2026

Thank you immensely for your kind words about our helpful and professional assistance. We look forward to welcoming you back to Safestore Self Storage Poole in the future.

5/5

Google

Really helpful and cheerful. Made things brilliantly easy

Dominic · 13 September 2026 · Safestore Limited Bournemouth

Agent replied · 13 October 2026

Your positive feedback means a lot to us. We're glad to hear the team made everything easy and kept the experience cheerful.

5/5

Google

Everybody in the team was super-helpful and our move went completely smoothly. Thanks to all.

Janine · 13 September 2026 · Safestore Limited Bournemouth

Agent replied · 13 October 2026

We deeply cherish your kind words and are glad the team could make your move smooth and easy.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Safestore Limited

Which Safestore Limited office has the most reviews?

Colchester has the most, with 512 reviews rated 4.9 out of 5, followed by Bournemouth with 326.

Where are the Safestore Limited offices?

The six Safestore Limited offices, by town:

  • Bolton: Egyptian Street Bolton, BL1 2HS
  • Bournemouth: 518 Wallisdown Road, Bournemouth, BH11 8PT
  • Colchester: 572 Ipswich Road, Colchester, CO4 9HB
  • Edinburgh: 62-66 Newcraighall Road, Edinburgh, EH15 3HS
  • Hapton: 4 Boran Court, Hapton, BB11 5TH
  • Swanley: London Road, Southern Cross, Swanley, BR8 8EE

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