Trusted Agent profile

Safestore Limited estate agents in Colchester, Bournemouth, Swanley and 3 more

4.8

β˜…β˜…β˜…β˜…β˜… Excellent

1,847 reviews across 6 offices and 2 platforms

Safestore Limited has six offices, in Colchester, Bournemouth, Swanley, Edinburgh, Bolton and Hapton. Together they have 1,847 reviews on two platforms, rated 4.8 out of 5 overall.

Google logo

4.8 / 5

1,846

Reviews on Google

All 6 offices

Yell logo

5.0 / 5

1

Reviews on Yell

All 6 offices

Reviews may appear on more than one platform.

Want a trusted local agent to help?

Tell us what you need and up to 3 trusted local agents will be in touch.

What do you need help with?

Our offices

Safestore Limited's six offices, most reviewed first. Each has its own page.

Latest reviews from every Safestore Limited office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Great service when helping me sending a package to Spain via DHL Thank you

Artfulantics Β· 13 September 2026 Β· Safestore Limited Bournemouth

Agent replied Β· 13 October 2026

Thank you, Artfulantics, for your wonderful feedback! We're delighted to hear that our team could assist you effectively with sending your package to Spain. We appreciate your support and look forward to serving you again in the future.

5/5

Google

Wonderful quick service! Very helpful, thank you Zach!

Nilufar Β· 13 September 2026 Β· Safestore Limited Bournemouth

Agent replied Β· 13 October 2026

Thank you, Nilufar, for your kind words! We're thrilled to hear that Zach provided you with quick and helpful service. We appreciate your feedback and look forward to assisting you again in the future.

5/5

Google

Shipped out a parcel had very good service from Linda She was a star

David Β· 13 September 2026 Β· Safestore Limited Bournemouth

Agent replied Β· 13 October 2026

Thank you, David, for your wonderful feedback! We're thrilled to hear that Linda provided you with excellent service and made your experience a positive one. We look forward to assisting you again in the future.

5/5

Google

Zac was super helpful and kind today, thank you! ☺️

Ani Β· 13 September 2026 Β· Safestore Limited Bournemouth

Agent replied Β· 13 October 2026

Thank you, Ani, for your wonderful feedback! We're delighted to hear that Zac was able to assist you so well. We appreciate your kind words and look forward to serving you again in the future.

5/5

Google

Really helpful. Friendly. Did the full parcel service. Really recommend.

Dean Β· 13 September 2026 Β· Safestore Limited Bournemouth

Agent replied Β· 13 October 2026

Thank you for your wonderful feedback. We're pleased to hear you found our team helpful and friendly, and that you were satisfied with the full parcel service. We really appreciate your recommendation!

5/5

Google

Rating only, no written review.

Kirsten Β· 13 September 2026 Β· Safestore Limited Bournemouth

Agent replied Β· 13 October 2026

Hi Kirsten Domican, thank you for your 5 star rating for Safestore Self Storage Poole. I am pleased that you had a positive experience with us and we appreciate you taking the time to rate us. Thanks.

5/5

Google

Safestore Self Storage was super easy to use, I was contacted about my quote and advised on what size unit would be best suited for my circumstances. I was then able to reserve my unit and confirm the booking in my own time. The staff members were extremely helpful and made the moving process so much simpler for me.

Kaya Β· 13 September 2026 Β· Safestore Limited Bournemouth

Agent replied Β· 13 October 2026

Thank you for your wonderful feedback. We're overjoyed to hear our team made the moving process simpler and helped you find the right unit size for your needs.

5/5

Google

Great service, the staff were helpful, easy to fit your own lock and the locker was tidy and easy to access.

Andrew Β· 13 September 2026 Β· Safestore Limited Bournemouth

Agent replied Β· 13 October 2026

Hello Andrew, Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you had a great experience with our service and found our staff helpful. It's wonderful to know that the process of fitting your own lock was easy and that you found the locker tidy and accessible. We strive to provide the best possible service to our customers, and your feedback is incredibly valuable to us. If you ever need storage solutions in the future, we would be delighted to assist you again. Best regards, The Safestore Self Storage Team

5/5

Google

Wonderful experience! Everyone was incredibly kind, friendly and helpful, and they made the whole process so easy and stress-free. Excellent service from genuinely lovely people. Highly recommended!

Asli Β· 13 September 2026 Β· Safestore Limited Bournemouth

Agent replied Β· 13 October 2026

We deeply cherish your kind words and are delighted our team made the process easy and stress-free. Thank you for recommending Safestore Self Storage Poole!

5/5

Google

Extremely helpful and professional assistance. Hope to use your storage place in the future.

Danuta Β· 13 September 2026 Β· Safestore Limited Bournemouth

Agent replied Β· 13 October 2026

Thank you immensely for your kind words about our helpful and professional assistance. We look forward to welcoming you back to Safestore Self Storage Poole in the future.

5/5

Google

Really helpful and cheerful. Made things brilliantly easy

Dominic Β· 13 September 2026 Β· Safestore Limited Bournemouth

Agent replied Β· 13 October 2026

Your positive feedback means a lot to us. We're glad to hear the team made everything easy and kept the experience cheerful.

5/5

Google

Everybody in the team was super-helpful and our move went completely smoothly. Thanks to all.

Janine Β· 13 September 2026 Β· Safestore Limited Bournemouth

Agent replied Β· 13 October 2026

We deeply cherish your kind words and are glad the team could make your move smooth and easy.

5/5

Google

DHL express drop off, easy to find, quick service and labels printed in store. Friendly service 😁 …

Joe Β· 13 September 2026 Β· Safestore Limited Bournemouth

Agent replied Β· 13 October 2026

We're overjoyed to hear you found the DHL express drop off easy to locate with quick service and friendly staff. Thank you for sharing your positive experience!

5/5

Google

Rating only, no written review.

Lorenzo Β· 13 September 2026 Β· Safestore Limited Bournemouth

Agent replied Β· 13 October 2026

Hi Lorenzo Bressani, thank you for your 5 star rating for Safestore Self Storage Poole. I am pleased that you had a positive experience with us and we appreciate you taking the time to rate us. Thanks.

5/5

Google

All the staff have been great. A pleasure to have dealt with

Marios Β· 11 September 2026 Β· Safestore Limited Colchester

Agent replied Β· 11 October 2026

Thank you, Marios, for your wonderful feedback! We're delighted to hear that you had a positive experience with our team. It's been a pleasure to assist you, and we look forward to serving you again in the future.

5/5

Google

Perfect on front desk very helpful with no complications and very friendly and helpful

Gaz Β· 11 September 2026 Β· Safestore Limited Colchester

Agent replied Β· 11 October 2026

Thank you, Gaz, for your wonderful feedback! We're delighted to hear that our front desk team was helpful and friendly during your visit. We look forward to welcoming you back whenever you need us.

5/5

Google

Had a great experience dealing with Jo at Safestore who made me feel welcome. She showed me around the premises and explained everything.

Bruce Β· 11 September 2026 Β· Safestore Limited Colchester

Agent replied Β· 11 October 2026

Thank you, Bruce, for sharing your wonderful experience with us. We're delighted to hear that Jo made you feel welcome and provided a thorough tour of our facility. We look forward to assisting you again in the future!

5/5

Google

Knockout customer service. The guys went above and beyond to help me. Thank you!

Sarah Β· 11 September 2026 Β· Safestore Limited Colchester

Agent replied Β· 11 October 2026

Thank you, Sarah, for your wonderful feedback! We're thrilled to hear that our team provided knockout customer service and went above and beyond to assist you. We truly appreciate your kind words and look forward to serving you again in the future.

5/5

Google

Nick from SafeStore was fantastic. He was very knowledgeable and helped us secure a great unit. Highly recommend!

Johannah Β· 11 September 2026 Β· Safestore Limited Colchester

Agent replied Β· 11 October 2026

Thank you, Johannah, for your wonderful feedback! We're thrilled to hear that Nick was able to assist you so effectively and that you're pleased with your unit. Your recommendation means a lot to us!

5/5

Google

Jo helped us organise a larger unit today, she was very helpful and gave us an exceptional customer service experience, thanks so much Jo. Dave & Debbie

David Β· 11 September 2026 Β· Safestore Limited Colchester

Agent replied Β· 11 October 2026

Thank you, Dave and Debbie, for sharing your experience with us. We're thrilled to hear that Jo provided exceptional service and helped you find the right storage solution. Your feedback is greatly appreciated, and we'll be sure to pass on your kind words to Jo.

5/5

Google

Rating only, no written review.

Veronica Β· 11 September 2026 Β· Safestore Limited Colchester

Agent replied Β· 11 October 2026

Thank you Veronica Heath for leaving a great review score for Safestore Self Storage. We really do appreciate it. Enjoy your stay with us!

5/5

Google

Brilliant service and practical The team in the office are lovely and so helpful The storage facility is clean, smart and spacious

Paul Β· 11 September 2026 Β· Safestore Limited Colchester

Agent replied Β· 11 October 2026

Thank you, Paul, for your wonderful feedback! We're delighted to hear that you found our service brilliant and our team helpful. It's great to know that our clean and spacious facility met your needs.

5/5

Google

Approachable staff and very good service and easy to reach. Thanks.

Xiaozhi Β· 11 September 2026 Β· Safestore Limited Colchester

Agent replied Β· 11 October 2026

Thank you, Xiaozhi, for your wonderful feedback! We're delighted to hear that you found our staff approachable and our service excellent. We look forward to continuing to meet your storage needs.

5/5

Google

Very friendly highly recommended

Piotr Β· 11 September 2026 Β· Safestore Limited Colchester

Agent replied Β· 11 October 2026

Thank you, Piotr, for your wonderful review! We're delighted to hear that you found our service friendly and highly recommendable. Your feedback means a lot to us, and we look forward to serving you again in the future.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Safestore Limited

Which Safestore Limited office has the most reviews?

Colchester has the most, with 501 reviews rated 4.9 out of 5, followed by Bournemouth with 326.

Where are the Safestore Limited offices?

The six Safestore Limited offices, by town:

  • Bolton: Egyptian Street Bolton, BL1 2HS
  • Bournemouth: 518 Wallisdown Road, Bournemouth, BH11 8PT
  • Colchester: 572 Ipswich Road, Colchester, CO4 9HB
  • Edinburgh: 62-66 Newcraighall Road, Edinburgh, EH15 3HS
  • Hapton: 4 Boran Court, Hapton, BB11 5TH
  • Swanley: London Road, Southern Cross, Swanley, BR8 8EE

Want a trusted local agent to help?

Tell us what you need and up to 3 trusted local agents will be in touch.

What do you need help with?
The Trusted Agent

Is this your office? Claim your page.

Get help from an agent