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Safestore Limited estate agents in Colchester, Bournemouth, Edinburgh and 3 more

4.8

β˜…β˜…β˜…β˜…β˜… Excellent

1,907 reviews across 6 offices and 2 platforms

Safestore Limited has six offices, in Colchester, Bournemouth, Edinburgh, Swanley, Bolton and Hapton. Together they have 1,907 reviews on two platforms, rated 4.8 out of 5 overall.

Google logo

4.8 / 5

1,906

Reviews on Google

All 6 offices

Yell logo

5.0 / 5

1

Reviews on Yell

All 6 offices

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Our offices

Safestore Limited's six offices, most reviewed first. Each has its own page.

Latest reviews from every Safestore Limited office

Newest first, from every platform, with the office each review is about. First names only.

3/5

Google

Rating only, no written review.

Lance Β· 12 June 2022 Β· Safestore Limited Swanley

Agent replied Β· 11 June 2024

Thanks Lance for rating us - our team is committed to providing high-quality customer service to all of our customers and we regret that we did not deliver our usual standard of service on this occasion.

4/5

Google

Rating only, no written review.

Ian Β· 12 June 2022 Β· Safestore Limited Swanley

Agent replied Β· 11 June 2024

Hi Ian, I am pleased that you had a positive experience with us. If there is anything else the store team can help with, please do not hesitate to ask. Thanks, Chris

5/5

Google

Rating only, no written review.

Barry Β· 12 June 2022 Β· Safestore Limited Swanley

Agent replied Β· 11 June 2024

Hi Barry, thank you so much for the amazing review score. We appreciate you taking the time to rate us! Chris

4/5

Google

Rating only, no written review.

Harvey Β· 12 June 2022 Β· Safestore Limited Swanley

Agent replied Β· 11 June 2024

Hi Harvey, thanks for the 4 star rating. Please contact the store to let us know what we could have done better. Thanks for choosing Safestore Swanley. Kind regards, Chris

5/5

Google

Rating only, no written review.

David Β· 12 June 2022 Β· Safestore Limited Swanley

Agent replied Β· 11 June 2024

Hi David, thank you so much for the amazing review score. We appreciate you taking the time to rate us! Chris

5/5

Google

Great place for storage

Matt Β· 12 June 2022 Β· Safestore Limited Swanley

Agent replied Β· 11 June 2024

Hi, Thanks for the top marks for our Safestore Centre in Swanley. We appreciate you taking the time to rate us. Thanks, Erum, Region 5 Customer Feedback Manager.

1/5

Google

Never been. Google making mistakes

Clive Β· 12 June 2022 Β· Safestore Limited Swanley

5/5

Google

Very helpful staff and good all round experience

Harrison Β· 12 June 2022 Β· Safestore Limited Swanley

Agent replied Β· 11 June 2024

Thank you for taking a moment to share your experience at Safestore Swanley We are so pleased to hear you found the experience to your liking. We look forward to welcoming you back again soon.

5/5

Google

Great friendly and helpful service, thank you. Highly recommend !

Igor Β· 12 June 2022 Β· Safestore Limited Swanley

Agent replied Β· 11 June 2024

Hi, Thanks for the top marks for our Safestore Centre in Swanley. We appreciate you taking the time to rate us. Thanks, Erum, Region 5 Customer Feedback Manager

5/5

Google

Lisa went above and beyond to accommodate my needs cant thank her enough!

Lee Β· 12 June 2022 Β· Safestore Limited Swanley

Agent replied Β· 11 June 2024

Dear Lee, Thank you for your 5 Star review for our Safestore Centre in Swanley. I will pass on your score to the store team. Thank you for taking the time to provide feedback and for choosing Safestore for your storage needs.

5/5

Google

Fantastic staff,very helpful,very safe and clean storage units,good value.

Paul Β· 12 June 2022 Β· Safestore Limited Swanley

Agent replied Β· 11 June 2024

Hi, Thanks for the top marks for our Safestore Centre in Swanley. We appreciate you taking the time to rate us. Thanks, Erum, Region 5 Customer Feedback Manager.

5/5

Google

So helpful so professional especially Adam the manager I could not ask for anyone to deal with me better than him thank youπŸ‘ŒπŸ‘ŒπŸ‘πŸ‘πŸ‘πŸ‘πŸ˜πŸ˜Ž …

Ian Β· 12 June 2022 Β· Safestore Limited Swanley

Agent replied Β· 11 June 2024

Thank you Ian for the top marks for our store in Swanley. We appreciate you taking the time to rate us. Kind regards, Daryll

5/5

Google

The team at Swanley could not have been any more helpful from my first enquiry through to my occupying my unit. Adam, the manager, has been exceptional. He is a real asset to Safestore.

Jeremy Β· 12 June 2022 Β· Safestore Limited Swanley

Agent replied Β· 11 June 2024

Hi, Thanks for the top marks for our Safestore Centre in Swanley. We appreciate you taking the time to rate us. Thanks, Erum, Region 5 Customer Feedback Manager.

5/5

Google

Excellent service and help from Lewis. He went beyond his duty and solved the problems I was having. Made it all very simple. He's a top employee.

John Β· 12 June 2022 Β· Safestore Limited Swanley

Agent replied Β· 11 June 2024

Hi, Thanks for the top marks for our Safestore Centre in Swanley. We appreciate you taking the time to rate us. Thanks, Erum, Region 5 Customer Feedback Manager.

5/5

Google

Lewis from Safestore in Swanley is absolutely brilliant at his job, he is helpful and knowledgable. In addition to this all the staff at the swanley branch are kind, helpful and just generally lovely. The room that I rented at Safestore was clean and dry and I had no worries whatsoever about leaving my property with them for safekeeping. A big thank you to all the staff at Safestore Swanley especially you Lewis. Thank you very much for all your help. Best wishes Carol Farmer

Carol Β· 12 June 2022 Β· Safestore Limited Swanley

Agent replied Β· 11 June 2024

Thanks Carol for taking the time to leave Safestore Swanley a 5 star rating. Enjoy your stay!

5/5

Google

Dear Swanley team, Thank you for your help and support. Without you, our move would not have been a success. Thanks to all the team we were touched by your kindness, flexibility and the trust you have given us. Filippo & Delphine

Filippo Β· 12 June 2022 Β· Safestore Limited Swanley

5/5

Google

I am very pleased with the service I received whilst using Safestore. I had my whole house contents stored with them for 7 weeks. Adam and Lewis were extremely polite and helpful. I would highly recommend this company to anyone needing storage.

Susan Β· 12 June 2022 Β· Safestore Limited Swanley

Agent replied Β· 11 June 2024

Hi, Thanks for the top marks for our Safestore Centre in Swanley. We appreciate you taking the time to rate us. Thanks, Erum, Region 5 Customer Feedback Manager.

5/5

Google

Absolutely phenomenal experience!! I was in a state of panic when my shipment arrived on my doorstep and it couldn’t fit in my house. I quickly looked up storage companies, Safestore came up on Google and when I called them, the most amazing gentleman sprung into action to help me straight away. He organise a large container AND gave me a discount! The service was impeccable to sort out a last minute plan. Thank you so much! I definitely recommend Safestore!

Rebecca Β· 12 June 2022 Β· Safestore Limited Swanley

Agent replied Β· 11 June 2024

Dear Rebecca, Thank you for your 5 Star review for our Safestore Centre in Swanley. I will pass on your score to the store team. Thank you for taking the time to provide feedback and for choosing Safestore for your storage needs.

5/5

Google

Rating only, no written review.

Kaz Β· 12 June 2022 Β· Safestore Limited Bournemouth

Agent replied Β· 11 June 2024

Thank you Kaz for posting your positive review. Our team here at Safestore Poole is committed to providing high-quality customer service, so we're thrilled to hear that we made a good impression on you. Gary

5/5

Google

Rating only, no written review.

Roux Β· 12 June 2022 Β· Safestore Limited Bournemouth

Agent replied Β· 11 June 2024

Thank you for leaving a 5 star rating regarding your experience with our Poole store.

5/5

Google

Rating only, no written review.

Paula Β· 12 June 2022 Β· Safestore Limited Bournemouth

Agent replied Β· 11 June 2024

Thanks Paula for taking the time to leave a 5* rating for Safestore Poole. Please don't hesitate to contact the team in reception should you need any help. Thanks, Gary

5/5

Google

Rating only, no written review.

Virginia Β· 12 June 2022 Β· Safestore Limited Bournemouth

Agent replied Β· 11 June 2024

Hi virginia, thank you for leaving a 5 star review of Safestore Poole! Best wishes, Gary

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Safestore Limited

Which Safestore Limited office has the most reviews?

Colchester has the most, with 512 reviews rated 4.9 out of 5, followed by Bournemouth with 326.

Where are the Safestore Limited offices?

The six Safestore Limited offices, by town:

  • Bolton: Egyptian Street Bolton, BL1 2HS
  • Bournemouth: 518 Wallisdown Road, Bournemouth, BH11 8PT
  • Colchester: 572 Ipswich Road, Colchester, CO4 9HB
  • Edinburgh: 62-66 Newcraighall Road, Edinburgh, EH15 3HS
  • Hapton: 4 Boran Court, Hapton, BB11 5TH
  • Swanley: London Road, Southern Cross, Swanley, BR8 8EE

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