Trusted Agent profile
★★★★★
1,907 reviews across 6 offices and 2 platforms
Safestore Limited has six offices, in Colchester, Bournemouth, Edinburgh, Swanley, Bolton and Hapton. Together they have 1,907 reviews on two platforms, rated 4.8 out of 5 overall.
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Safestore Limited's six offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleRating only, no written review.
Hi Reka, thank you for your 5-star rating for our Safestore at Bolton North. I am pleased you had a positive experience with us. We appreciate you taking the time to rate us, thanks, Laura, Safestore.
5/5
GoogleFantastic
Hi Olamilekan, thank you for your 5-star rating and feedback for our Safestore at Bolton North. I am pleased you had a positive experience with us. We appreciate you taking the time to rate us, thanks, Laura, Safestore.
5/5
GoogleGreat place thanks 😊 …
Hi Moyovans, thank you for your 5-star rating and feedback for our Safestore in Bolton North. I am pleased you had a positive experience with us and were happy with the customer service you received. We appreciate you taking the time to rate us, thanks, Laura, Safestore.
5/5
GoogleGreat efficient service!
Hi Jade, thank you for your 5-star rating and feedback for our Safestore at Bolton North. I am pleased you had a positive experience with us and were happy with the customer service you received from the store team who you found to be efficient. We appreciate you taking the time to rate us, thanks, Laura, Safestore.
5/5
GoogleSteven was a big help. Thanks
Hi Sacred Eden, thank you for your 5-star rating and feedback for our Safestore at Bolton North. I am pleased you had a positive experience with us and were happy with the customer service you received from Stephen who you found to be a big help in organising your storage needs. We appreciate you taking the time to rate us, thanks, Laura, Safestore.
1/5
GoogleStore manager has a bad attitude! Poor customer service skills! Units stink! Wouldn’t bother
5/5
GoogleFirst class treatment, definitely made at ease and all easy to do
Hi imaybeaperson, thank you for your 5-star rating and feedback for our Safestore at Bolton North. I am pleased you had a positive experience with us and were happy with the customer service you received from the store team who made everything as easy and stress free as possible for you. We appreciate you taking the time to rate us, thanks, Laura, Safestore.
5/5
GoogleVery happy with my experience. Steven has been very helpful and very efficient.
Hi En-Jo EE12, thank you for your 5-star rating and feedback for our Safestore at Bolton North. I am pleased you had a positive experience with us and you were happy with the customer service you received from the Store Manager Stephen who you found very helpful and efficient in arranging your storage needs. We appreciate you taking the time to rate us, thanks, Laura, Safestore.
5/5
GoogleTook all the stress out of a really stressful time. So helpful all the staff. The whole process was easy . Highly recommend Safestore Bolton
Hi Ruth, thank you for your 5 star rating and feedback for our Safestore at Bolton North. I am pleased you had a positive experience with us and that the store team made it as easy and as stress free as possible for you. We appreciate you taking the time to rate us, thank you for recommending Safestore, thanks, Laura, Safestore.
5/5
GoogleNo problems at all every time I called the office they were polite and helped in anyway they could sent tx with a link to pay my storage this saved a lot of time
Hi Angela, thank you for your 5 star rating and feedback for our Safestore in Bolton North. I am pleased you had a positive experience with us and that you were happy with the customer service you received from the store team who you found polite and helpful in arranging your storage requirements. We appreciate you taking the time to rate us, thanks, Laura, Safestore.
5/5
Googleafter initially giving a 5* review and dealing with Chloe i have changed my opinion after dealing with CECELIA .. i wished to extend and was looking for ways for my mother to book a unit for 3 months and she said as i had told her it was for the same stuff to be stored she couldnt do it, so if i had lied that would be ok? then i said well her storage runs out on 10th August so we will just have to find an alternative place and she said that i hadnt given notice and will be chased by debt collectors for the two weeks from today ie 8 extra days that we wont be there well good luck with that one i have cancelled my direct debit and will never use this again Well today Chloe came through and was professional and help us sort this situation out , if Chloe s boss is reading this you need to give this lovely girl a pay rise , shes absolutely correct in the lovely way she deals with your customers ***** for Chloe !!!
Hi Joanne, thank you for your 5 star rating and feedback for our Safestore at Bolton North. I am pleased you had a positive experience with us in arranging some storage space for your Niece and that Chloe was efficient in helping to organise this for you and made it as easy and stress free as possible. We appreciate you taking the time to rate us, thanks, Laura, Safestore.
5/5
GoogleThe service was amazing and fast and the guy who dealt with him was so helpful and kind.I really recommend safe store for anyone needs to secure his/ her belongings.
HI Reema, thank you for your 5-star rating and feedback for our Safestore at Bolton North. I am pleased you had a positive experience with us and was happy with the customer service you received from Stephen, our Store Manager who you found helpful and kind. Thank you for recommending Safestore, we appreciate you taking the time to rate us, thanks, Laura, Safestore.
5/5
GoogleSteve gave us a really great service, very helpful and a pleasure to deal with. I will be recommending Steve and safestore to friends and family. Thanks again Steve
Hi Paul, thank you for your 5-star rating and feedback for our Safestore at Bolton North. I am pleased you had a positive experience with us and were happy with the customer service you received from our Store Manager Stephen who you found helpful. Thank you for recommending Safestore, we appreciate you taking the time to rate us, thanks, Laura, Safestore.
5/5
GoogleVery helpful great service Stephen explained the process and was able to provide with the perfect storage solution whilst moving home definitely taking the stress out of it and great value for money will use again and would recommend to others.
Hi Jo, thank you for your 5-star rating and feedback for our Safestore at Bolton North. I am pleased you had a positive experience with us and that you were happy with the customer service you received, in particular from our Store Manager Stephen who you found helpful in making the process as easy and stress free as possible for you. We appreciate you recommending Safestore and taking the time to rate us, thanks, Laura, Safestore.
4/5
GoogleAll good except the toilets are disgusting. Been using this facility for over a year, and I doubt its been properly cleaned in the whole time. It doesnt cost a fraction of what you make, and is inexcusable.
HI City Stay. thank you for your rating and feedback for our Safestore at Bolton North. I am pleased you had a positive experience with us. In regards to the toilets, although we do monitor and clean them regularly we do appreciate that they are in need of an urgent refurbishment, thank you for bringing this to our attention. We appreciate you taking the time to rate us, thanks, Laura, Safestore.
5/5
GoogleI have used the Bolton North storage facility for 6 years and always found the place clean and tidy with helpful, friendly staff. I would be very happy to recommend Safestore.
Hi Paul, thank you for your 5-star rating and feedback for our Safestore at Bolton North. I am pleased you had a positive experience with us over the past 6 years and were happy with the customer service you received from the store team who you always found helpful and friendly. Thank you for recommending Safestore and for taking the time to rate us, thanks, Laura, Safestore.
5/5
GoogleFantastic place to store goods or small to large business to run here thank you to Stephen & Nathan to great staff
Hi Steven, thank you for your 5 star rating and feedback for our Safestore in Bolton North. I am pleased that you have had a positive experience with us over the 8 years that you have been storing with us for your business. We appreciate you taking the time to rate us and thank you for your loyalty over the years. Thanks, Laura, Safestore.
5/5
GoogleFinding new business premises on arrival in Bolton was quite difficult within a budget. We eventually discovered Safestore then everything became much easier. We have now been in Safestore for 3 years and found it to be an ideal location. The staff Cecilia, Chloe and Stephen could not be more helpful and without even knowing it contribute on a daily basis to our growing business. Thank you all !
Hi Alastair, thank you for your 5 star rating and feedback for our Safestore at Bolton North. I am pleased you have had a positive experience over the past 3 years of using Safestore as your business premises and that Stephen and his team have been very helpful throughout this time which has contributed to expansion of your business. We appreciate you taking the time to rate us, thanks, Laura, Safestore.
5/5
GoogleStaff very helpful and informative about the storage units details and costs and how it operates from the customers point of view. The paperwork and onboarding process was extremely quick and easy to complete. The facility itself is immaculately clean, tidy, extremely well organised and professional. I have used several storage facilities for both work and personal over the years and this is by far the best I’ve experienced. I would highly recommend this particular site. Bolton North is a credit to the manager and the team.
Hi Pamela, thank you for your 5-star rating and feedback for our Safestore at Bolton North. I am pleased you had a positive experience with us and were happy with the facility and also the customer service you received from the store team who you found very helpful and informative in organising your storage requirements. Thank you for recommending Safestore, we appreciate you taking the time to rate us, thanks, Laura, Safestore.
5/5
GoogleAmazing, Nathan is so helpful and really nice. The whole experience from walking in to walking out was amazing. Nathan is so helpful and kind a real credit to safestore. I will recommend this company to all friends and family. Thank you for all your help.
Hi Emma, thank you for your 5-star rating and feedback for our Safestore at Bolton North. I am pleased you had a positive experience and you were happy with the customer service you received from Nathan who you found helpful in organising your storage requirements. Thank you for recommending Safestore, we appreciate you taking the time to rate us, thanks, Laura, Safestore.
5/5
GoogleFirst time using a storage company. They are very attentive and I even got my fees for half price for the first 2 months! Stephen was very helpful in showing me to my locker to make sure it was the size I needed & advising me on everything I needed to know. I'm a very happy customer. Thank you Stephen 😊
Hi Jessica Louise, thank you for your 5-star rating and feedback for our Safestore at Bolton North. I am pleased you had a positive experience with us on your first time using self-storage and that you were happy with the customer service you received from Stephen who arranged all of your storage requirements for you at such a great price. We appreciate you taking the time to rate us, thanks, Laura, Safestore.
5/5
GoogleI honestly think that this is a fantastic place to use for self storage. The staff are incredibly nice, cheery, always having a good laugh, but at the same time, very helpful. They recommended me a man with a van to use, from a different company, to get my stuff into storage, and the service he and his colleague provided me was brilliant. When things went wrong (as something normally does with a move) they didn't complain. They just got on with it. What more, the self storage itself is very reasonable, allowing for cheaper prices for the first few months, but does go up over time. I've also seen where my items are being stored so I know that it's secure. Very nicely done.
Thank you for posting your positive review. Our team here at Safestore Colchester is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon
5/5
GoogleFantastic staff,very helpful,very safe and clean storage units,good value.
Hi, Thanks for the top marks for our Safestore Centre in Swanley. We appreciate you taking the time to rate us. Thanks, Erum, Region 5 Customer Feedback Manager.
5/5
GoogleWe currently have an office and a unit with Safe Store (Egyptian Mill.) and genuinely it’s awesome. Paul, Chloe and Cecilia all go out of their way to help if and when I need it which is a big help for a business like mine just starting out. I really could write loads more but yeah, fantastic all 3 of them. #bigupdastafestoremassive 😁
Hi Ben, thank you for your 5 star rating and feedback for our Safestore at Bolton North. I am pleased that you had a positive experience with us and that you have been happy with the customer service from the store team which has helped your business when starting out. We appreciate you taking the time to rate us, thanks. Laura, Safestore.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Colchester has the most, with 512 reviews rated 4.9 out of 5, followed by Bournemouth with 326.
The six Safestore Limited offices, by town:
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