Trusted Agent profile

Safestore Limited estate agents in Colchester, Bournemouth, Edinburgh and 3 more

4.8

★★★★★ Excellent

1,907 reviews across 6 offices and 2 platforms

Safestore Limited has six offices, in Colchester, Bournemouth, Edinburgh, Swanley, Bolton and Hapton. Together they have 1,907 reviews on two platforms, rated 4.8 out of 5 overall.

Google logo

4.8 / 5

1,906

Reviews on Google

All 6 offices

Yell logo

5.0 / 5

1

Reviews on Yell

All 6 offices

Our offices

Safestore Limited's six offices, most reviewed first. Each has its own page.

Latest reviews from every Safestore Limited office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Exactly as advertised - my precious possessions safely stored while I got on with the business of moving into a new address. Simple, safe, no fuss.

Bryan · 12 June 2023 · Safestore Limited Swanley

Agent replied · 11 June 2024

Hi |Bryan, thanks for the top rating for our self storage facility in Swanley. Thanks for choosing Safestore. Kind regards, Daryll

5/5

Google

Fantastic service, did exactly what we needed and very friendly service. Would recommend.

Dan · 12 June 2023 · Safestore Limited Swanley

Agent replied · 11 June 2024

Hi Dan, thanks for the top rating for our self storage facility in Swanley. Thanks for choosing Safestore. Kind regards, Daryll

5/5

Google

Was a pleasure to be helped by Darren the manager. Very professional service. No hesitation in recommending.

Jane · 12 June 2023 · Safestore Limited Swanley

Agent replied · 11 June 2024

Dear Jane, Thank you for your 5 Star review for our Safestore Centre in Swanley. I will pass on your score to the store team. Thank you for taking the time to provide feedback and for choosing Safestore for your storage needs.

5/5

Google

Great experience the lady was very helpful in getting us the right size unit,for our needs without up selling it,would definitely recommend to friends

Paul · 12 June 2023 · Safestore Limited Swanley

Agent replied · 11 June 2024

Hi Paul, thank you for leaving a 5 star review of Safestore Swanley Best wishes, Daryll

5/5

Google

Seemed pretty helpful and understanding with everything. All my stuff was safe the whole time, I didn't have any issues at all, would use again.

Daniel · 12 June 2023 · Safestore Limited Swanley

Agent replied · 11 June 2024

Hi Daniel, thanks for the top rating for our self storage facility in Swanley. Thanks for choosing Safestore. Kind regards, Daryll

5/5

Google

Great Facilities, Great location, Easy to get to! David, Ellie and Darren were super helpful, really efficient and knowledgeable.

Auto · 12 June 2023 · Safestore Limited Swanley

Agent replied · 11 June 2024

Thank you for posting your positive review. Our team here at Safestore Swanley is committed to providing high-quality customer service, so we're thrilled to hear that we made a good impression on you. Daryll

5/5

Google

Very helpful and informative. Showed me the unit before I signed the contract and even mopped and cleaning the unit before I started moving things in

Adam · 12 June 2023 · Safestore Limited Swanley

Agent replied · 11 June 2024

Thank you Adam for the top marks for our store in Swanley. We appreciate you taking the time to rate us. Kind regards, Daryll

5/5

Google

After using easistore & not being happy with them I transferred everything to safestore & im so happy , they couldn’t be more helpful & such lovely staff , 10/10 from me! I just wish I’d used them in the first place .

Joe · 12 June 2023 · Safestore Limited Swanley

Agent replied · 11 June 2024

Dear Joe, Thank you for your 5 Star review for our Safestore Centre in Swanley. I will pass on your score to the store team. Thank you for taking the time to provide feedback and for choosing Safestore for your storage needs.

5/5

Google

Turned up at this safestore and a gentleman by the name of JAY attended to me . Jay was extremely polite and helpful, he's customer oriented and an asset to his organisation

Peter · 12 June 2023 · Safestore Limited Swanley

Agent replied · 11 June 2024

Dear Peter, Thank you for your 5 Star review for our Safestore Centre in Swanley. I will pass on your score to the store team. Thank you for taking the time to provide feedback and for choosing Safestore for your storage needs.

5/5

Google

Just had my stuff moved out of storage today after it being there for over a year! My things were safe for all that time and it was really easy to pop in and out when I needed to. All the staff at Swanley have been fantastic to deal with, really helpful. Would highly recommend. 10/10

Debra · 12 June 2023 · Safestore Limited Swanley

5/5

Google

Excellent company with very good staff. Darren, Ellie and Jay are very helpful and nothing is too much trouble. Highly recommended.

Jeremy · 12 June 2023 · Safestore Limited Swanley

Agent replied · 11 June 2024

Hi Jeremy, thank you for leaving a 5 star review of Safestore Swanley Best wishes, Daryll

5/5

Google

Have been renting an office within Safestore Swanley for a couple of years and have had no problems at all. The staff, Daryll , Ellie and Jay are extremely helpful and pleasant and do their best to assist wherever possible.

Yesterday · 12 June 2023 · Safestore Limited Swanley

Agent replied · 11 June 2024

Thank you for posting your positive review. Our team here at Safestore Swanley is committed to providing high-quality customer service, so we're thrilled to hear that we made a good impression on you. Daryll

4/5

Google

Only visited someone in the office

Lynne · 12 June 2023 · Safestore Limited Bournemouth

Agent replied · 11 June 2024

That must have been a good visit for you to leave 4 stars. Maybe next time it might be a 5 star visit?

5/5

Google

Easy to use, quick efficient service.

Calart73 · 12 June 2023 · Safestore Limited Bournemouth

Agent replied · 11 June 2024

Sounds like our Poole team took very good care of you and we certainly appreciate the review you left and the 5 stars.

5/5

Google

Good service and friendly staff.

Mark · 12 June 2023 · Safestore Limited Bournemouth

Agent replied · 11 June 2024

Thank you for taking time to let us know that you found our service good and our staff friendly. Much appreciated.

5/5

Google

Lovely staff and excellent service. Thanks

Robert · 12 June 2023 · Safestore Limited Bournemouth

Agent replied · 11 June 2024

I have passed on your compliment to Stuart and his team in Poole. Thank you for taking the time to leave your kind words and 5 star rating.

5/5

Google

Great service, would use them again! Easy to use

Djbigboy02 · 12 June 2023 · Safestore Limited Bournemouth

Agent replied · 11 June 2024

We would love to see you again if you ever need storage. Thank you for being our customer and thank you for your kind words and 5 star rating.

5/5

Google

Quick and efficient service and a friendly face with everyone I've met.

Tony · 12 June 2023 · Safestore Limited Bournemouth

Agent replied · 11 June 2024

Thank you for your kind words regarding our Poole storage facility and the team there. They are a very friendly bunch and do love to provide a quick and efficient service to every customer, every time.

5/5

Google

The team at Safestore Poole (Angie & Melissa especially) were so helpful & made the whole process very easy.

Ian · 12 June 2023 · Safestore Limited Bournemouth

Agent replied · 11 June 2024

Thank you for your kind words Ian, I have passed on your review to Angie and Melissa as that will make their day. We always love to hear from our customers especially when they leave such nice works and a 5 star review as well.

5/5

Google

Friendly, helpful staff and reasonably priced, easy to access storage.

Tony · 12 June 2023 · Safestore Limited Bournemouth

Agent replied · 11 June 2024

Many thanks for your kind words and 5 star rating. They really are a friendly team in Poole and we are happy to hear from you.

5/5

Google

The staff members are super friendly and helpful they explain everything to you and show you to your unit, they offer the best price in the area!

Cadii · 12 June 2023 · Safestore Limited Bournemouth

Agent replied · 11 June 2024

They are a friendly bunch down in Poole and do love to help their customers as best they can. We also love giving the best deals, so even if a competitor is cheaper, we will make sure you dont pay more than you have to. Thank you for your rating and review. Much appreciated.

5/5

Google

Very friendly and helpful staff. My problem sorted without any fuss or drama. Thanks, much appreciated

Paul · 12 June 2023 · Safestore Limited Bournemouth

Agent replied · 11 June 2024

They love solving problems in Poole as it helps to create very happy customers, just like yourself. Thank you for leaving your 5 star rating and kind words.

5/5

Google

Safestore have been a really great service to use they are very helpful thankyou to all the staff. Regards carol Hall

Carol · 12 June 2023 · Safestore Limited Bournemouth

Agent replied · 11 June 2024

Thank you Carol for taking the time to leave your kind words and your 5 star rating. Been great to have you with us.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Want a trusted local agent to help?

Tell us what you need and up to 3 trusted local agents will be in touch.

What do you need help with?

Questions about Safestore Limited

Which Safestore Limited office has the most reviews?

Colchester has the most, with 512 reviews rated 4.9 out of 5, followed by Bournemouth with 326.

Where are the Safestore Limited offices?

The six Safestore Limited offices, by town:

  • Bolton: Egyptian Street Bolton, BL1 2HS
  • Bournemouth: 518 Wallisdown Road, Bournemouth, BH11 8PT
  • Colchester: 572 Ipswich Road, Colchester, CO4 9HB
  • Edinburgh: 62-66 Newcraighall Road, Edinburgh, EH15 3HS
  • Hapton: 4 Boran Court, Hapton, BB11 5TH
  • Swanley: London Road, Southern Cross, Swanley, BR8 8EE

Reviews may appear on more than one platform.

The Trusted Agent

Is this your office? Claim your page.

Get help from an agent