Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 2/5
TrustpilotGreat stuff at branches but mediocre level of upper level services
While stuff at the office is great and very helpful but if your issue needs to be escalated upper levels you are “supposed” to know all company departments. For a referral i have made 10 months ago i still struggle to get it. Opened 3 tickets all closed with no further action. Still struggling which normally you should get it after 3 months of successfull referrall. Been plus 7 months still nothingUPDATE: It is resolved today finally. Thank you!
Omer · 23 November 2023 · SAB Saint Andrews Bureau Ltd London
Agent replied · 22 October 2024
Hi Omer, We apologise for the delay with the resolution of the referral fee. I’m glad that this has now been resolved and should you need anything further please feel free to contact me directly at michelle.spire@spacesworks.com.Kind regards, Michelle SpireAssistant Global Customer Service at Spaces
★★★★★ 2/5
TrustpilotGreat stuff at branches but mediocre level of upper level services
While stuff at the office is great and very helpful but if your issue needs to be escalated upper levels you are “supposed” to know all company departments. For a referral i have made 10 months ago i still struggle to get it. Opened 3 tickets all closed with no further action. Still struggling which normally you should get it after 3 months of successfull referrall. Been plus 7 months still nothingUPDATE: It is resolved today finally. Thank you!
Omer · 23 November 2023 · SAB Saint Andrews Bureau Ltd London
Agent replied · 11 June 2024
Hi Omer, We apologise for the delay with the resolution of the referral fee. I’m glad that this has now been resolved and should you need anything further please feel free to contact me directly at michelle.spire@spacesworks.com.Kind regards, Michelle SpireAssistant Global Customer Service at Spaces
★★★★★ 5/5
Trustpilotgreat service *****
great support, service & availabilty and flexibility = all perfect
NewMedX · 23 November 2023 · SAB Saint Andrews Bureau Ltd London
★★★★★ 5/5
TrustpilotRecommended serviced office
Good staff services and comfy office environment
Sasa · 23 November 2023 · SAB Saint Andrews Bureau Ltd London
★★★★★ 1/5
TrustpilotI had submitted my request on Retainer refund
I had submitted my request on 10/08/2023 for the Retainer to be refunded. I didn't hear anything untill I had to reach out and ask about it. You can back saying the refund is scheduled for 12/22/2023.As per contract the refund must be returned within 60 days and this is way more than 60 days. Also per your retainer request confirmation email it states the refund will be posted within 30 days.This is a scam
Khal · 23 November 2023 · SAB Saint Andrews Bureau Ltd London
Agent replied · 11 June 2024
Hi Khal,We understand how important your return of retainer is and our standard timeline has not been met on this occasion. For this, we deeply apologise. Due to an unforeseen issue with your payment, it will have to be rerun which has caused this delay; it is certainly not a scam. We have informed you of your payment date and again, we sincerely apologise for the inconvenience this may have caused.Kind regards,Lorraine BruleGlobal Customer Service at Spaces
★★★★★ 5/5
TrustpilotIt’s very comfortable with perfect…
It’s very comfortable with perfect ambiance office Spaces associates very friendly and helpful
Girma · 23 November 2023 · SAB Saint Andrews Bureau Ltd London
★★★★★ 5/5
TrustpilotGreat experience
Great experience. Nice office - we don't need to care about it. It just works. :)Great support staff on reception, very helpful and pleasant.Great location - in the center with many opportunities for lunch or dinner, shopping. Garden as a part of building, large park nearby.
Ivo · 23 November 2023 · SAB Saint Andrews Bureau Ltd London
★★★★★ 4/5
GoogleCourteous agents background checks a little lengthy but it was worthwhile.
Numez · 23 November 2023 · SAB Saint Andrews Bureau Ltd Cambridge
Agent replied · 22 November 2024
Your positive feedback is greatly appreciated. Thank you very much for taking the time to leave us a review.
★★★★★ 1/5
GoogleWorst experience ever with such agency. I wouldn’t recommend anyone to rent anything with such people. We rented a house, we had so many problems with one person, Antonio Berruezo, police was also involved at all times. Previously many tenants had to also leave because of this person. Agency didn’t do anything about it. They never took care of our safety or any good condition at all for us to be living in a ok place but just asking for rent at the end of each month. They just care about ripping you out. Worst experience of my entire life. Had to leave property two months in advance but still paying for it. They didn’t care but sending me emails all day asking for money. Such a disgrace.
Anónimo · 23 November 2023 · SAB Saint Andrews Bureau Ltd Cambridge
Agent replied · 22 November 2024
The agent is not party to the tenancy agreement however did everything possible to assist. The landlord also tried but it was extremely limited. Tenants on a jointed a severally liable tenancy agreement can best be described as a family, and it is not for a landlord or agent to get involved in a family dispute. The rental amount is one total sum and not set out in the tenancy agreement as individual amounts per person. The landlord therefore requested the full rent to be paid for each months the property was occupied. Advise was given where possible including which authorities to involved where appropriate.
★★★★★ 5/5
TrustpilotStaff always available to help where…
Staff always available to help where needed
Olly · 23 November 2023 · SAB Saint Andrews Bureau Ltd London
★★★★★ 5/5
Trustpilotgreat!
great team!
Alfonso · 22 November 2023 · SAB Saint Andrews Bureau Ltd London
★★★★★ 5/5
TrustpilotJulie and John are always so helpful.
Rating only, no written review.
Autumn · 22 November 2023 · SAB Saint Andrews Bureau Ltd London
★★★★★ 2/5
TrustpilotInternet wasn't working and there was…
Internet wasn't working and there was no paper on the flipover.....
Harry · 22 November 2023 · SAB Saint Andrews Bureau Ltd London
Agent replied · 11 June 2024
Hi Harry, I am sorry to hear of your dissatisfaction.There have been some issues with an intermittent internet connection but I can confirm that our IT department have since fixed the issue. The paper was completely used by the group who occupied the meeting room prior to your booking. I am happy to say that the local team quickly replaced this as soon as you brought it to their attention.The centre team have been in touch and are always happy to resolve any further issues you may have in the future. Kind regards, Michelle SpireAssistant Global Customer Service at Spaces
★★★★★ 5/5
TrustpilotHelpful Team
Efficient and supportive team
Frank · 22 November 2023 · SAB Saint Andrews Bureau Ltd London
★★★★★ 5/5
TrustpilotEXCELLENT
THE DIRECT SERVICE
ROUSSOS · 22 November 2023 · SAB Saint Andrews Bureau Ltd London
★★★★★ 5/5
TrustpilotFront Desk staff supports really good…
Front Desk staff supports really good and please to answer any questions. The meeting room really clean and they prepare drinking water in the meeting room.
Pitak · 22 November 2023 · SAB Saint Andrews Bureau Ltd London
★★★★★ 2/5
TrustpilotThe biggest problem is the internet…
The biggest problem is the internet access charge for printers or web cameras or monitors that we may have that needs to charge extra at a high price. I can't understand it. Spaces - Bucharest Expo
Yannis · 22 November 2023 · SAB Saint Andrews Bureau Ltd London
Agent replied · 11 June 2024
Hi Yannis, I am sorry to hear of your dissatisfaction.At Regus we work hard to ensure our services offer exceptional value to our customers. The IP setup pertains specifically to connecting personal devices, such as printers, to our network. This service ensures the security and seamless integration of external devices, maintaining the reliability of our network for all guests.If you have any further questions, the local team would be happy to answer them.Kind regards, Michelle SpireAssistant Global Customer Service at Spaces
★★★★★ 5/5
TrustpilotEfficient
Efficient, pro and nice team.
Francois · 21 November 2023 · SAB Saint Andrews Bureau Ltd London
★★★★★ 3/5
TrustpilotGreat staff, comfortable place to work.
I love the staff, gentle, nice and warm people.Location and office are great. Modern, comfortable with nice facilities.What can improve:- access should be easier. The phone bluetooth thing doesn't work- a working coffee machine would also be nice. There used to be, not replaced yet- in the small rooms to make private call, I would add a small table to put the laptop on in case the private call happens on Zoom.
Antonella · 21 November 2023 · SAB Saint Andrews Bureau Ltd London
Agent replied · 11 June 2024
Hello Antonella,I understand that you’re disappointed, and I’d like to help. At Regus, the maintenance of our facilities is very important and we can assure you of our highest standards. I have escalated your comments to the relevant teams and am making enquiries to put the matter right. My team have contacted you now to get more details and will continue to help you from there. Thank you.Regards,Lorraine BruleGlobal Customer Service at Spaces
★★★★★ 5/5
Trustpilotreview
All is good.
Marinell · 21 November 2023 · SAB Saint Andrews Bureau Ltd London
★★★★★ 5/5
TrustpilotThe SPACES area is great
The SPACES area is great! We had a great time here for our team retreat. The staff is SO helpful.
Jane · 21 November 2023 · SAB Saint Andrews Bureau Ltd London
★★★★★ 5/5
TrustpilotAwesome location and great team
Awesome location and great team.We are really enjoying our membership with Spaces
Manfred · 21 November 2023 · SAB Saint Andrews Bureau Ltd London
★★★★★ 5/5
TrustpilotGreat
Great and nice personnel
Sam · 21 November 2023 · SAB Saint Andrews Bureau Ltd London
★★★★★ 5/5
TrustpilotProfessional service
Professional service, nice ,clean environment creating a positive mood to work
George · 21 November 2023 · SAB Saint Andrews Bureau Ltd London
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
