5/5
TrustpilotExperienced and talented management…
Experienced and talented management staff
Trusted Agent profile
SAB Saint Andrews Bureau Ltd estate agents in London, Cambridge, Royston and 1 more
★★★★★
2,475 reviews across 4 offices and 3 platforms
SAB Saint Andrews Bureau Ltd has four offices, in London, Cambridge, Royston and Ware. Together they have 2,475 reviews on three platforms, rated 3.9 out of 5 overall.
469
Reviews on Google
All 4 offices
11
Reviews on Facebook
All 4 offices
1,995
Reviews on Trustpilot
All 4 offices
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Our offices
SAB Saint Andrews Bureau Ltd's four offices, most reviewed first. Each has its own page.
- SAB Saint Andrews Bureau Ltd LondonNew Broad Street House, 35 New Broad Street, EC2M 1NH2,154 reviews · 233 on Google (3.7)72 in the last 90 days
- SAB Saint Andrews Bureau Ltd Cambridge18 Mill Road, CB1 2AD311 reviews · 227 on Google (3.5)8 in the last 90 days
- SAB Saint Andrews Bureau Ltd RoystonEstates House, 4 Fish Hill, SG8 9JN83 reviews · 9 on Google (3.2)8 in the last 90 days
- SAB Saint Andrews Bureau Ltd Ware19 Amwell End, Ware, SG12 9HP74 reviews · 0 on Google8 in the last 90 days
Latest reviews from every SAB Saint Andrews Bureau Ltd office
Newest first, from every platform, with the office each review is about. First names only.
Trustpilot5/5
TrustpilotAmazing facility
Amazing facility, awesome location and best in class features.Five star in all sense
5/5
TrustpilotGood service
Rating only, no written review.
5/5
TrustpilotNew user - satisfied
We've been using the facility for a month now and it's been convenient and comfortable. Our staff and customers are happy to come to the office.
5/5
TrustpilotSpecial thanks to the team at spaces…
Special thanks to the team at spaces Geneva Quai de l'ile 13 great service and commitment to client
3/5
TrustpilotRemote Worker, Self-Pay
I'm a remote worker and used the space as a place to land on super busy days or when I needed a quiet place for important meetings. The staff was very kind, responsive, and accommodating. The facility was clean and modern. However, the space wasn't a fit based on price and amenities: Depending on your plan you can choose 5 days, 10 days, or unlimited access and can choose your work setup (co-working or dedicated desk or office). Longer contracts provide more of a discount. I was paying about $20/day. This combined with the fact that there are very few tables in the co-working space that were functional for computer work made working from the space not much better than working from my car. There are desks and quiet rooms available, but they'll run $300/month or more. When the employee is footing the bill rather than the employer who would get to claim it as a business expense it's just not a great value. If there were co-working rooms with desks that had monitors to plug into, and proper chairs I would have gladly kept the service.
Agent replied · 11 June 2024
Hi Sabrina, I’m very sorry to hear of your disappointment.Regardless of the reason, I understand how frustrating it can be and I apologise if we did not provide the level of service that you expect and deserve from Spaces. I immediately asked one of my team members to investigate this as a priority and provide me with more information. They will get back to you as soon as we have the details.Your satisfaction is very important. Therefore, we’ll make the relevant enquiries and aim to make matters right as soon as possible. Where appropriate, we’ll also take steps to prevent the situation from happening again. Thanks again for your comments which help us improve. We appreciate your business. Best regards, Michelle SpireAssistant Global Customer Service at Spaces
4/5
TrustpilotWe really like the office
We really like the office! The decor and equipment are great, as well as the staff. The music is a bit too loud - we have a space closer to the front where it is louder. The printing and scanning services are cost prohibitive so I wish those were less.
5/5
TrustpilotExceptional hospitality
Great facilities, unlimited coffee and exceptional Hospitality from Jack and Steve
5/5
TrustpilotGreat team.Always responsive and…
Great team.Always responsive and proactive.Thankyou
1/5
TrustpilotLack of customer value for cooperation
We were deeply disappointed with the service quality of this organization. Their onboarding process lacked any real value to the client. Frequently, they imposed additional charges, referring to various rules buried within their policies, which were not clearly communicated at the outset. My nine-month experience with them was fraught with issues, including being compelled to pay an extra month's fees due to a contract error I had rectified on the same day the agreement was signed, three months prior to the completion of onboarding.If you are considering entering into an agreement with this organization, I strongly recommend consulting with a legal firm to thoroughly review all contractual obligations beforehand.
Agent replied · 11 June 2024
Hi Matthew, Thanks for letting us know about this. Signed agreements are binding; I understand you would like for a more flexible contract and we do allow you to relocate offices but they cannot be already occupied. As per the latest meeting, we took note of your feedback. We do care about your opinion and are grateful to hear them as this will help us to improve our services.The office restoration service is mandatory, therefore, cannot be waived. It refers to the maintenance of the office and this is informed to all of our customers upon signing.The terms of your agreement have now been clarified by your community team. If you have more questions, we invite you to continue discussions with them.Many thanks, Lorraine Brule Global Customer Service at Spaces NB: Please remember that you can review your agreement, invoices, check and amend your services at any time through your online account (myregus.com).
3/5
TrustpilotMy location is amazing
My location is amazing. The team onsite are great too, but massively understaffed. Unfortunately, the billing side of the business is a disaster. So many billing mistakes, unexplained payments etc. The poor staff are constantly sorting out billing issues for tenants. Spaces have obviously cut their back office operations down to the bone and are frankly costing tenants and staff huge amounts of time.
Agent replied · 11 June 2024
Hi,We’re sorry you had this experience and would love to help. The details of all the charges are explained in our agreement and we bill our customers according to it.I would like to help you in this matter, but you have posted anonymously. Could you please email me at lorraine.brule@spacesworks.com with your company name and/or account number (as displayed on your invoice) so we can quickly assist? Many thanks, Lorraine Brule Global Customer Service at Spaces
5/5
TrustpilotGreat spot for heads down work
Great front staff, well maintained location, nice hardworking not noisy tenant crowd
1/5
TrustpilotUnacceptable delay in deposit return
After a years contract with Spaces in Woking UK, I gave three months notice to vacate my office. After being charged GBP417.60 'Renovation Charge' to clean a 4mx4m office, the retainer/deposit was contracted to be returned within 30 days. It is now 44days and after numerous emails, and even a visit to the office reception, I am still waiting for MY money. I wonder if I can apply the same Late Payment Fees ! ?Disgraceful service from the accounts team.
Agent replied · 11 June 2024
Hi Paul, I’m very sorry to hear of your disappointment.We fully understand the importance of receiving your refund promptly and have taken measures to make the refund process as smooth as possible for our customers. According to our records, the refund was processed on 5 May. A member of my team has been in touch with additional details. Kind regards, Michelle SpireAssistant Global Customer Service at Spaces
5/5
TrustpilotThe location is great & the location manager is fantastic!
The location is great, and the location manager, James, is friendly and helpful, making my stay that much more enjoyable.
5/5
TrustpilotVery friendly and helpful staff
Rating only, no written review.
5/5
TrustpilotSuperb service with good communication skills
Great service with good positive attitude
5/5
TrustpilotStaff is very forthcoming and helpful!
Staff is very forthcoming and helpful!Premises are modern and fully equipped.
5/5
TrustpilotTop location
Top location, very supportive reception team.
5/5
TrustpilotThe Rialto Spaces team are always…
The Rialto Spaces team are always responsive, have wide scope of knowledge, are polite and engaging. They multi-task with ease and have great knowledge about their tenants.
3/5
GoogleRating only, no written review.
Agent replied · 11 June 2024
Hi Yaz, many thanks for taking the time to leave us a review score. We would love to hear more about your experience with us. We hope you visit us again soon.
5/5
TrustpilotThe SPACES office in Addison
The SPACES office in Addison, Texas is very fortunate to have top-notch team members like Laura Lopez and Lisa DeAngelo who help to make this an attractive place to do business. They are always welcoming to guests and have great communications with the businesses based here. The facility has great lighting and a very comfortable appearance. The only drawback to this facility is its location at the intersection of the Dallas North Tollway and Arapho Road. Traffic congestion is a problem. When Regus/SPACES management evaluates future locations for SPACES facilities, traffic issues should not be overlooked since these could greatly influence the financial success of a new location.
5/5
TrustpilotAdmin team is friendly and very…
Admin team is friendly and very responsive.
1/5
TrustpilotMultiday room bookings
I wanted to book a meeting room for 2 days back to back. Since this can't be done on your app, i am stuck with reservation for one day and no availability for the second day. You need to support multiday bookings.
Agent replied · 11 June 2024
Hi Apurva, I am sorry to hear of your dissatisfaction.Thank you for taking the time to share feedback. We work closely with our Web developers to provide customers with the best possible online tools to easily manage their account with us. We appreciate the constructive feedback and will take this into consideration when making improvements in the future.Remember that the centre team are also always available should you need anything specific regarding your bookings; my team has contacted you directly to help. Kind regards, Michelle SpireAssistant Global Customer Service at Spaces
5/5
TrustpilotGreat team at Spaces South End
We really appreciate the team that we work with at Spaces. They've been very accomodating and responsive as our needs have evolved. The facility operations are great. Very reliable and professional.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about SAB Saint Andrews Bureau Ltd
Which SAB Saint Andrews Bureau Ltd office has the most reviews?
London has the most, with 2,154 reviews rated 3.9 out of 5, followed by Cambridge with 311.
Where are the SAB Saint Andrews Bureau Ltd offices?
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