Trusted Agent profile

S J Smith Estate Agents in Ashford and Staines

4.6

★★★★★ Excellent

515 reviews across 2 offices and 2 platforms

S J Smith Estate Agents has two offices, in Ashford and Staines. Together they have 515 reviews on two platforms, rated 4.6 out of 5 overall.

Google logo

4.6 / 5

507

Reviews on Google

All 2 offices

Yell logo

2.5 / 5

8

Reviews on Yell

All 2 offices

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Our offices

S J Smith Estate Agents's two offices, most reviewed first. Each has its own page.

Latest reviews from every S J Smith Estate Agents office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Hello everyone. I just sold my property with S.J. Smith and I'm really happy with my decision. They are very professional. Special thanks for Mr Robert who has done professional valuation of the property, professional photos and professional advice. Special thanks for Mr Chad who has been with me through whole process of selling. He always been available (even when days off), very active in communication with other involved parties.I can honestly recomend SJ Smith as a really professional team.PositiveResponsiveness, Quality, Professionalism, Value

Kamil · 27 December 2020 · S J Smith Estate Agents Ashford

5/5

Google

Amir and Spencer were a great help with our purchase always there to help when needed and very quick and efficient highly recommended S J Smith StainesPositiveProfessionalism

Nicola · 26 December 2020 · S J Smith Estate Agents Staines

Agent replied · 25 December 2024

Hi Nicola, thank you for a great review! The team hope your happy in your new home! Wishing you the best.

5/5

Google

Chad and the whole team at S J Smith did a great job of marketing and selling my property. They are always professional and I would not hesitate to recommend their services. Well done team :-)

Christopher · 10 December 2020 · S J Smith Estate Agents Ashford

5/5

Google

Thank you to all at SJ Smith, very pro active, good communication. I dealt with Chad, Rob, Louie and Nicola and they were all great. A special mention has to go to Nicola the sales progresser, really helped when things got stressful dealing with solicitors and keeping us updated.. brilliant .

Kelly · 10 December 2020 · S J Smith Estate Agents Ashford

5/5

Google

Chad Newbould, you are a super star, it was difficult house to deal with given how many complications it had with people and legal aspects, I would have lost hope you were absent in the events. If I come back to S J Smith ever in future its because of your service. You make the company look great.

Vamshi · 28 August 2020 · S J Smith Estate Agents Ashford

5/5

Google

Top class team - Rob, Nicola and Chad were always on hand to ensure that the process moved forward as quickly as possible. Polite, courteous and trustworthy. Recommend highly if you are looking for a reputable Estate Agents.

Ian · 28 August 2020 · S J Smith Estate Agents Ashford

5/5

Google

Chad and his team took care for the selling of our house. They did a great job, smooth and very professional. To mention also Nicola, our negotiator. She worked hard throu the whole process, very patient and dedicated in all the situation. All in all, a great team.

Matteo · 28 August 2020 · S J Smith Estate Agents Ashford

5/5

Google

Very impressed with all the people i spoke to at S J Smith. I have never sold a property before, and found them very helpful. Myself and the buyers were extreemly frustrated by probate office delays, but Chad and his team were able to juggle these frustrations....through to an amicable completion. Thanks again.

Chris · 28 August 2020 · S J Smith Estate Agents Ashford

5/5

Google

Chad was honest and knowledgeable about the local market. He gave us a good estimate for a reasonably quick sale. Then Nicola and Louie followed up diligently. We had viewing the very same day that house went on market. Chad and co helped in vetting the offers and guided us in selecting one that would complete promptly. I will recommend this team.

Pravin · 28 August 2020 · S J Smith Estate Agents Ashford

5/5

Google

The team at SJ Smith were fantastic, especially Chad, Rob and Nicola who we dealt with the most. They helped us with selling and buying and were always available to help with any queries. Great service and would highly recommended. Thank you

Bianca · 28 August 2020 · S J Smith Estate Agents Ashford

5/5

Google

Whether buying or selling, Simon and his people are Agents you can trust absolutely to work in your best interest. The whole team are simply brilliant. Pricing was flawless; enthusiasm, execution, detail, reportage and negotiating skills second to none. We had a firm offer on our property within two weeks of their appointment as our Agent. Because of Covid and the ramifications around timing amd pricing, closing the deal took a little longer, with the whole team persisting tirelessly and with great creativity to square a pretty big circle. So pleased, couldn’t recommend them highly enough!PositiveResponsiveness, Quality, Professionalism, Value

Derek · 28 August 2020 · S J Smith Estate Agents Ashford

5/5

Google

From the very first contact Chad and the team have been fantastic. Friendly, supportive and ever professional, every step of the way to buying a house has ensured things have run smoothly and kept us well informed. We were able to see a good selection of houses, with different potentials, and we felt valued and listen to as a client. Chad understood what we wanted, and our budget, and ultimately found the perfect property for us. Highly recommend.

Simon · 28 August 2020 · S J Smith Estate Agents Ashford

5/5

Google

I was extremely happy with the service I received from the beginning; with Louis and Chad who looked after the negotiation and sale of the property, right through to the completion of the sale with Nicola. Nicola was incredibly efficient with all of the paperwork which needed completing, and continued to keep me updated and in the loop throughout the process. She was helpful and offered exceptional customer service. I would not hesitate to recommend this company and would use them again in the future.

Martin · 28 August 2020 · S J Smith Estate Agents Ashford

5/5

Google

I recently let my property through SJSmith Ashford. I was very impressed by how hard working and professional they are. Michael Brooks led me through every step of the process from start to finish and took a lot of the stress away.I found Michael to be friendly , honest and an asset to the company. He was always available on the phone and responded to my emails very quickly. I would recommend SJ Smith without reservation.PositiveResponsiveness, Professionalism, Value

Betty · 28 August 2020 · S J Smith Estate Agents Ashford

5/5

Google

Amazing service! My partner and I have just purchased our first home and needless to say we were stressed, but Louis and Nicola at S J Smith were so responsive, so helpful and so friendly! I had many questions and needed a lot of guidance but never once felt like a burden! They are true professionals, and take all the hassle away from buying a house, and went above and beyond to help us, even with regards to things they didn’t need to, they still helped! I could not recommend enough!PositiveResponsiveness, Quality, Professionalism

Gemma · 28 August 2020 · S J Smith Estate Agents Ashford

5/5

Google

Where do I even begin…maybe with the point that I once again have faith in Estate Agents :-) Louis took care of selling our maisonette which sold within the first week off being on the market! We have also purchased our new home through SJ Smith and Louis was in charge of the purchase, he knew our budget and got us the property at the price that we actually could afford. Louis was always available to speak with us and nothing was ever a problem to him. Nicola was great at getting us through the finish line which wasn’t easy at all, she is a lovely lady easy to deal with and very understanding. We’ve received an excellent service from all the staff and have no hesitation in recommending SJ Smith to anyone looking to move. Thank you all!!!

Sylwia · 28 August 2020 · S J Smith Estate Agents Ashford

Agent replied · 27 August 2024

Thank you, we were happy to work with you and glad your experience with us was so satisfactory.

5/5

Google

SJ Smith are second to none. They were recommended to me by word of mouth and I was not disappointed. From start to finish they made light work of selling my property. The house sold within 3 weeks of going on the market straight after the first lift of lock-down. Nicola worked tirelessly together with my Solicitor (recommended by SJ Smith - very impressive) to ensure the rest of the chain kept a tight ship. I have absolutely no hesitation in recommending SJ Smith myself. Their responses were always quick, nothing was ever too much trouble and I was made to feel a VIP. Huge thanks to Chad, Nicola, Rob, Karen & Louis.PositiveResponsiveness, Quality, Professionalism, Value

J · 28 August 2020 · S J Smith Estate Agents Ashford

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about S J Smith Estate Agents

Which S J Smith Estate Agents office has the most reviews?

Ashford has the most, with 330 reviews rated 4.6 out of 5, followed by Staines with 185.

Where are the S J Smith Estate Agents offices?

The two S J Smith Estate Agents offices, by town:

  • Ashford: 6 Station Approach, Ashford, TW15 2QN
  • Staines: 10A Clarence Street, Staines, TW18 4SP

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