Trusted Agent profile
★★★★★
515 reviews across 2 offices and 2 platforms
S J Smith Estate Agents has two offices, in Ashford and Staines. Together they have 515 reviews on two platforms, rated 4.6 out of 5 overall.
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S J Smith Estate Agents's two offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleOutstanding service from SJSmith for our sale and purchase this summer. Rob and Louie were constantly on the phone communicating with regards to viewings and buyers. Nicola was amazing at seeing our sale and purchase through to completion - she has the patience of a saint!! Would highly recommend. 😊 …
Thank you so much for your kind words!
5/5
GoogleAlways a pleasure dealing with the team at SJ Smith. Richard was always very good and Jay has been a pleasure to deal with more recently. Tom
Thanks for your lovely review, Tom - we look forward to working with you in the future!
5/5
GoogleBeen an absolute pleasure dealing with SJ Smiths for buying our first home, I mainly dealt with Katie who has been wonderful and never failed to go above and beyond for myself or my partner, would highly recommend using them, couldn't thank the team enough!
4/5
GoogleRating only, no written review.
5/5
GoogleWe bought a property via SJ Smith estate agent and our experience was really good. Branch manager Chad is very professional, honest and he helped us in so many ways. He made sure deal completes on time without any delay. Full marks to him and his team. Thank you Chad.
5/5
GoogleOutstanding service from begging to end. Apt`s to visit my house was quick, information given, discussion of price and pictures were spot on. Marketed within days and viewings almost immediately. Very Professional - special mention to Nicola who was outstanding -with a challenging buyers solicitor -she literally called me everyday with updates and suggestions on how we can progress. Would strong recommend - no need to look elsewhere - make them your first and only call !!!! Thanks SJ Smith from Satti
5/5
GoogleI had a seamless experience purchasing a property through SJ Smith's Ashford Branch. Chad was exceptionally helpful from the get go and was always quick to respond, he actually personally recommended the property I bought to me and it was an absolute gem so I'm very grateful to him. I'd also like to thank his colleague Nicola for all her assistance throughout the process. SJ Smith are a class act and I would have no hesitation in using them again.
5/5
GoogleRichard was brilliant. Calm reassuring and got us the house of our dreams.
5/5
GoogleVery pleased with level of service provided by this knowledgeable and well run team. Communication has been excellent making sale of house very easy. Would recommend.
5/5
GoogleWe have received outstanding customer service from SJSmith twice. Firstly when we purchased our property five years ago: Simon, the company director, showed us around and was very knowledgeable and answered all of our questions in a polite and very professional manner. He negotiated with the vendor extremely well on our behalf. Secondly when we sold our house recently: Chad, the branch manager, is a great asset to SJSmith. He always greeted with a big smile on his face even when things were tense. He is very professional and extremely resilient when it comes to difficult situations. We felt always reassured when he was dealing with our enquiries, was always very prompt and looked after us throughout the whole process extremely well. SJSmith found us a buyer after four days. Rob’s negotiating skills were remarkable as well. I highly recommend them!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Ashford has the most, with 330 reviews rated 4.6 out of 5, followed by Staines with 185.
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