Trusted Agent profile · Greater Manchester
Verified
★★★★★
6,206 reviews across 7 offices and 3 platforms
Ryder and Dutton has seven offices, in Middleton, Heywood, Oldham, Ashton Under Lyne, Chadderton, Uppermill and Rochdale (Greater Manchester). Together they have 6,206 reviews on three platforms, rated 4.8 out of 5 overall.
4,060
Reviews on Google
All 7 offices
1
Reviews on View Agents
All 7 offices
2,145
Reviews on Trustpilot
All 7 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Ryder and Dutton's seven offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Ryder and Dutton, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleBrilliant service from these lovely ladies. Catherine and Rachel always kept us up to date with the purchase of our new house and really friendly and helpful. Would recommend!
Kimberley it was an absolute pleasure to help you with the purchase of your beautiful home. All the very best and you know where you are if you ever need help or assistance in the future Warm regards Catherine and Rachel Ryder and Dutton, Heywood
5/5
GoogleBecky Taylor has been excellent through the whole process, keeping us in the loop and up to date with what was going on with our mortgage. Always on hand to answer any questions and very helpful. Great service from beginning to end. Thank You!
Hi Stacey, Thank you for the lovely review, its been a pleasure assisting you with your remortgage and we hope to see you again in a couple years time, Best Wishes Becky
5/5
GoogleI highly recommend using the mortgage advice service. Nikki cockcroft and Becky Taylor went through everything with us every step of the way. They kept us updated on everything. It made it so much easier for us. Becky and Nikki are both lovely, friendly and professional and I would definitely recommend them. Thank you both for all your help and making it all so easy
Hi Clare, thanks so much for taking time to leave us a review. We are pleased you have been happy with the overall experience, Kind Regards Nikki and Becky
5/5
GoogleI have sold 2 properties with Ryder and Dutton in the last 6 months. The service I received from Sophie, Laura and Callum from the Royton branch was impeccable. I was overseas whilst the second sale took place and I left everything in the hands of Laura.She kept me informed at every stage of the process, nothing was ever too much trouble and her levels of professionalism was second to none. Well done to the Royton branch you are all a credit to the Company. The fees were also extremely fair and reasonable thanks to Sophie.
5/5
GoogleLaura Chadderton was absolutely fantastic throughout the purchase of our our house. She kept us informed all the time, and even a few months after we had moved in checked up to find out how we were going on. Her customer service is above and beyond all expectations. I can’t thanks the Royton branch enough for their support.
Thank you so much for leaving me this review. I really appreciate it. The house looks fab so far you will have to send me more pictures once its done!! Good luck with all the wedding planning. Laura x
5/5
GoogleGreat company to do negotiations with who are based in my home town. They kept me informed throughout the whole process re parents house. Will use them again when buying or selling houses!
5/5
GoogleMade buying our first house easy and stress free. We worked with Laura who was very professional and efficient.
Thanks Emma, it means a lot that you have taken the time to leave such a lovely review. Best wishes to you and Emilio for the future. Laura
5/5
GoogleJenny and Simon were approachable and helpful throughout. Thank you.
Hi Carina, many thanks for the review. Kind regards Jenny & Simon
5/5
GoogleFantastic company . We have sold and purchased through Ryder and Dutton and they have been brilliant helpful and efficient the whole way through .
Many thanks for the review Kirstie. Best regards from all the team at the Saddleworth office.
5/5
GoogleBeen renting a property from Ryder & Dutton for 5 years now and they have always been there if we need owt doing, Lesley Knight from Springhead office, would do her best to get it sorted, 9 times out of 10 she would. If I was buying a property I would definitely go to Lesley. All round a great friendly person .
Thank you for your kind words, always happy to help where I can. Lesley
5/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
5/5
GoogleBoth Sarah Morgan and Becky Taylor are superb. Can't fault the service. Recommend to all.
Hi Zaid, thank you so much from myself and Sarah for the review, see you in a couple of years time! Becky & Sarah
5/5
GoogleSarah and Becky frim Morgage advice bureau were both professional and helpful! Its a service we will happily use again!
Hi Jonathan, thank you for taking time to leave us a review. Its been a pleasure dealing with you both, Kind Regards Becky & Sarah
1/5
GoogleVery disappointed with the service provided by mortgage adviser Sarah Morgan. Because of her incompetence, we lost the house we had a higher offer on. It took her a week to do the research to get us a mortgage and at the end she just emailed saying she couldn't find us a deal. She then spoke to an estate agent Pat on our behalf and told her we don't have mortgage. That's how we lost the property, they both knew I wanted so much. As soon as received that email from Sarah, I applied to another mortgage adviser, who got us a mortgage in principle within the same day. However, it was too late. Sarah wasted our time, claiming she was busy. It was impossible to get through her phone. She knew the vendor was waiting for mortgage in principle, but she couldnt prioritise her workload correctly, which made us lose the house we wanted. Very unprofessional and incompetent..
I was sorry to read your comments about our service. As Advisers, we always aim to offer the highest level of customer service, and it is always regrettable when a customer feels they have not had the care they were entitled to. If you take the opportunity to read any of our previous reviews, I’m sure you would agree that your experience was very much a one off situation, as the feedback we usually receive is extremely positive. Unfortunately, not all mortgage applications are straight forward, and some do take more time to research, as we need to ensure you really are receiving the best possible advice. I'm pleased to hear you did get the mortgage you wanted, and I would like to wish you well for the future. Sarah
5/5
GoogleRichard Boyle was dealing with my purchase. Regular updates, great service.
5/5
GoogleApplying for a mortgage can be daunting as most people know, but because I’ve left it relatively late in life at 54, and because I have had completely contradictory ‘advice’ from work colleagues, friends and relatives, I assumed that applying for a mortgage as a ‘first time buyer’ was going to be even more of a minefield than it would normally be. I shouldn’t have worried. From my initial, tentative phone enquiry right up to and including the mortgage provider’s official ‘green lighting’ of my application, every step of the way has been stress-free thanks to the hard work, dedication and professionalism of both (Rebecca) Becky Taylor and Sarah Morgan, who work for the Mortgage Advice Bureau and are based at Ryder & Dutton’s Middleton Branch. All of the steps and processes that are involved in applying for a mortgage, including potential pit-falls what is considered ‘good practice’, have been explained to me with minimal (and off-putting!) industry speak, in a logical and cliché-free manner; and where appropriate clear and concise flow diagrams were used. In fact, the whole process of buying a house/ flat was boiled down to a sheet of A4 paper! Each aspect of the process was then dealt with separately and ‘fleshed -out’ as-and-when needed, so it was easy to discern how one process directly affects the other. After each meeting I knew exactly what steps to take next, who would be contacting me and exactly what they would require, wage slips, ID, bank statements etc. Even when there was a protracted wait due to the lender having a backlog, I was advised by both email and ‘phone call (at least once a week) exactly where my mortgage application was up to. It’s comforting to have someone tell you that the delay is on the bank’s part as opposed to one worrying unnecessarily that it was because it was down to something that one had neglected to do! At all times both Becky and Sarah have been professional without being overly formal, personable and they both clearly like to help people, this is actually quite a difficult ‘balancing act’ to get right. I am someone who works in a customer-facing role and is involved in driving and maintaining time-critical processes, so I like to think I know what I’m talking about. Excellent customer service! If it were possible to give an eleven out of ten here as opposed to five stars then I would have no hesitation in doing so!
Hi Rahman, Thank you so much for taking time to leave us such an amazing review! We love hearing that our clients have had such a positive experience and really appreciate all of your kind comments. Kind Regards Becky & Sarah
5/5
GoogleSarah Morgan & Becky Taylor have given us a first class service when choosing our Mortgage through the MAB service at Ryder & Dutton. Their ‘nothing is too much trouble’ attitude has been fantastic and I would recommend them to everyone! Take the hassle and stress out of finding and applying for a mortgage and book an appointment wit Sarah and Becky @ the Middleton Branch.
Hi Hazel, thank you for the lovely review and kind comments, Becky & Sarah
5/5
GoogleFantastic experience of buying a second home with Sarah Morgan and Becky Taylor. Sarah found us a brilliant deal and everything was explained to us and broken down so that we could actually understand it, she even used her days off on many occasions to keep us informed of any developments and went out of her way to give us appointment times that suited us. Becky has chased every step of the process to speed it up for us and has kept us thoroughly updated throughout. She has been one step ahead with everything making it so much easier for us. Both ladies are very polite, easy to talk too and have been more than helpful during my experience. I couldn't recommend them enough, they make a fantastic team and I will definitely be recommending to my friends and family
Hi Ashley, thank you for taking time to leave us a review. Best wishes to yourself and Ashley and we hope to see you again in a couple of years time, Kind Regards Becky
5/5
GoogleExcellent service from both Sarah Morgan and Becky Taylor with our remortgage. Firstly, Sarah found us the best mortgage deal for our circumstances and worked through it with us explaining it all very clearly. Then Becky kept us fully up to date throughout the whole process, with regular phone calls and emails explaining where we were up to. This was all done in a very friendly positive way and explaining all the legal jargon in laymans terms. Together they make a great team and would highly recommend them to anyone.
Hi Michael, thank you for taking time to leave us a review, your comments are really appreciated. See you again soon, Best Wishes Becky
5/5
GoogleBecky and Sarah were excellent in keeping me up to date with everything and were very helpful would recommend
Hi Elliot, Thank you so much for taking time to leave us a lovely review, it was our pleasure to assist you. We hope your settling into your new home and wish you all the best for the future, Best Wishes Becky & Sarah
5/5
GoogleGood service lovely friendly staff
5/5
GoogleI was recommended Sarah through Ryder & Dutton estate agents, and I like to do my own research first so based on the reviews Sarah had, I decided it wouldn’t be a bad idea given my lack of knowledge on the process. Even before I’d met Sarah, I was called by Becky to inform me of the process, what I would need to bring and generally what to expect, which I thought was a personal touch, Becky is very friendly and very knowledgeable in her job. Whilst I had the expectation that it would be a monotonous meeting talking about financials etc, it was quite the opposite. Sarah was very accommodating as we were only able to meet on the Saturday, and when we met Sarah I instantly noticed how approachable and bubbly she is. She’s very open about the process and her own life experiences, so it becomes very easy speaking to her. In reality it is difficult having such a lengthy and detailed chat with a stranger, however with Sarah it felt like speaking to a family member or a friend. I was really impressed with Sarah’s enthusiasm; her passion for her job and experience at what she does really shines through. Sarah does not push you into making decisions, I always find with every recommendation she offers, there is rationale and thought behind it, it is always at the benefit of the customer. Buying a house is possibly the most stressful and most painful experience of anyone’s life, particularly as a first time buyer, however, at every stage of this process I have known where I am up to, what to expect and I have not felt stressed at any time throughout this. Even though my mortgage is now at accept stage, Sarah and Becky have both been keeping me up to date with the next steps and what to expect from the solicitors. There is obviously a charge with using a broker, however its money well spent and I would highly recommend Sarah and Becky. They take all the stress and hard work out of an already nerve-wracking process, I couldn’t be happier with my progress so far.
Hi Mashuda, thank you for taking time to leave us this review. Yourself and Richard have been a pleasure to assist throughout your purchase, Best wishes in your new home, Becky
5/5
Google*Mortgage advice service* Excellent, professional, friendly service from start to finish. Sarah Morgan and Becky Taylor were insightful, very knowledgeable and made the whole process as stress free as possible. They dealt with the mortgage application process from start to finish, as well as communicating with the bank and solicitor on my behalf. The whole process would have been a lot more stressful, time consuming and difficult without the service provided by Sarah and Becky. The mortgage advice given to me has most definitely saved me a lot of money in the long term. I would recommend them to anyone without hesitation who is looking to purchase a house and is seeking a mortgage.
Hi Scott, thank you for the lovely comments. It was a pleasure dealing with you and we hope to see you again in a couple of years time, Best Wishes Becky
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Middleton has the most, with 3,241 reviews rated 4.8 out of 5, followed by Heywood with 726.
The seven Ryder and Dutton offices, by town:
Yes. In The Trusted Agent 2026 awards: Ryder and Dutton, Middleton won Platinum; Ryder and Dutton, Heywood won Platinum; Ryder and Dutton, Ashton Under Lyne won Platinum; Ryder and Dutton, Oldham won Gold; Ryder and Dutton, Chadderton won Trusted Agent; Ryder and Dutton, Uppermill won Trusted Agent.
