Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
TrustpilotThe Durham sales team are great!
The team in the Durham branch have been fantastic. They have offered us invaluable advice and supported through the ups and downs of a house purchase. Many thanks to Ann and the rest of the team.
Tracey · 6 February 2019 · Robinsons Chester Le Street
Agent replied · 16 June 2024
Hi TraceyThank you so much for your positive comments in relation to the Durham office. All the staff will be thrilled with your review and 5 stars. I will pass on your good wishes to Ann and the team.Thanks again.Regards.Simon Wright.Director.
★★★★★ 1/5
GoogleAvoid this agency, rude staff, they are ok until they take your money and after you move in if you have a problem they do not even answer your calls.
Kate · 3 February 2019 · Robinsons Dunstable
Agent replied
Sadly we have received 2 reports of suspicious activity and Google have been made aware. We have never had dealings with or any tenant named Kate Cooper and believe it to be an unfair use of reviews. We encourage both positive and negative reviews as this is how we can build a better customer experience but saddened when the process is abused.
★★★★★ 1/5
GoogleTerrible and arrogant staff
Raul · 3 February 2019 · Robinsons Dunstable
Agent replied
"Fake Review" Sadly as mentioned previously, we have received 2 reports of suspicious activity and Google have been made aware. We have never had dealings with or any tenant named Raul Asda and believe it to be an unfair use of reviews. We encourage both positive and negative reviews as this is how we can build a better customer experience but saddened when the process is abused.
★★★★★ 5/5
TrustpilotFantastic company
Fantastic company. Claire in Lettings was very helpful and professional. Everything was deal with efficiency.
Ben · 1 February 2019 · Robinsons Chester Le Street
Agent replied · 16 June 2024
Hi BenThank you for your comments ref our Stockton office. The team will be delighted with your review and 5 stars.Thanks.Simon Wright.Director.
★★★★★ 4/5
TrustpilotWe found them helpful and efficient…
We found them helpful and efficient with any queries raised. A friendly service all round.
Mr · 1 February 2019 · Robinsons Chester Le Street
Agent replied · 16 June 2024
Hi Mr and Mrs CooperThank you so much for your review. It is much appreciated.Regards.Simon Wright.Director.
★★★★★ 5/5
TrustpilotHouse sale.
Great helpful staff, excellent service.
Mrs · 31 January 2019 · Robinsons Chester Le Street
Agent replied · 16 June 2024
Hi Mrs TurnerThank you so much for your review and 5 stars. it is much appreciated.Regards.Simon Wright.Director.
★★★★★ 5/5
TrustpilotAll the members of staff in the…
All the members of staff in the Stockton branch have been exceptionally helpful through what has proved to be a most difficult sales and purchase operation.However, the obvious experience and professionalism of Mrs Lindsey Nicholson gave us confidence in the expectation of a good end result,and this has been achieved.we can all deal with this office of Robinsons with the confidence of being well and caringly catered for .My thanks go to Mr Mark Smith and his excellent team.
Mr · 31 January 2019 · Robinsons Chester Le Street
Agent replied · 16 June 2024
Hi Mr. ElliottThis is an excellent review so thank you very much indeed. The team at Stockton are a credit to Robinsons and they will be thrilled with your comments.Thanks again.Regards.Simon Wright.Director.
★★★★★ 5/5
TrustpilotEasy and transparent process
Easy and transparent process throughout. Although we only purchased the agent remained in contact and updated us throughout the offer process. Very happy with what we received
Charlotte · 31 January 2019 · Robinsons Chester Le Street
Agent replied · 16 June 2024
Hi CharlotteThank you so much for your positive comments in relation to our Stockton office. It is much appreciated.Regards.Simon Wright.Director.
★★★★★ 5/5
TrustpilotKept in contact very impressed with…
Kept in contact very impressed with them cheers
David · 31 January 2019 · Robinsons Chester Le Street
Agent replied · 16 June 2024
Hi DavidThank you for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.
★★★★★ 5/5
Trustpilothouse bought without a hitch
house bought without a hitch. spot on service
Shaun · 31 January 2019 · Robinsons Chester Le Street
Agent replied · 16 June 2024
Hi ShaunThank you for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.
★★★★★ 4/5
TrustpilotThe staff in the Chester le street…
The staff in the Chester le street branch I dealt with were very helpful and polite, particularly Karen, the lady that I had most dealings with.Very satisfied.
Mr · 30 January 2019 · Robinsons Chester Le Street
Agent replied · 16 June 2024
Hi Mr GleghorneThank you very much for your review in relation to our Chester Le Street office. It is much appreciated.Regards.Simon Wright.Director.
★★★★★ 5/5
TrustpilotFriendly and professional
Friendly and professional staff, knowledgable and provided regular updates throughout the process
Iain · 30 January 2019 · Robinsons Chester Le Street
Agent replied · 16 June 2024
Hi IainThank you for your review and 5 stars. it is much appreciated.Regards.Simon Wright.Director.
★★★★★ 5/5
TrustpilotExcellent experience
Excellent experience selling through Robinsons very professional and good with advice no problems at all. Sale went through ok and I was kept advised of everything. Would recommend this company completely for buying or selling property.
Hazel · 30 January 2019 · Robinsons Chester Le Street
Agent replied · 16 June 2024
Hi HazelWhat a lovely review! Thank you so much.i will pass your comments onto the team at Middlesbrough.Thanks again.Regards.Simon Wright.Director.
★★★★★ 5/5
TrustpilotFantastic
Robinson's were the agent selling the property we exchanged on today. I cannot rate them highly enough. Despite not being our agent Lindsey at Stockton on Tees office went above and beyond. In fact if it were not for Lindsey I do not think we would be at the point we are. Professional and courteous, keeping everyone informed at all times. If we were ever to sell again, we would definitely use Robinson's without a doubt.
Darrin · 29 January 2019 · Robinsons Chester Le Street
Agent replied · 16 June 2024
Hi DarrinThis is a brilliant review!!Thank you so much for your positive comments in relation to our Stockton office.Lindsey and all the team at Stockton will be "over the moon". They are a fantastic credit to Robinsons and all work hard to deliver great service.Thanks again.Simon Wright.Director.
★★★★★ 5/5
TrustpilotWould recommend
I could not fault the staff ( particularly Claire on lettings) at Robinson’s at the Stockton on Tees branch when dealing with finding a tenant for a rental. I have always used Robinson’s for this purpose and the service just gets better every time.
Jane · 29 January 2019 · Robinsons Chester Le Street
Agent replied · 16 June 2024
Hi JaneThank you so much for your positive review ref our Stockton Branch. Claire and the team will be thrilled. I will pass on your good wishes to the staff.Thanks again.Regards.Simon Wright.Director.
★★★★★ 5/5
TrustpilotTotal trust, as always.
Maintained contact throughout the entire process, with regular, comprehensive updates and all correspondence entered into with competence, reassurance, reliability and patience. I wouldn't hesitate to recommend Robinsons Stockton for all aspects of sales or lettings.
Helen · 29 January 2019 · Robinsons Chester Le Street
Agent replied · 16 June 2024
Hi HelenThank you so much for your very positive comments and 5 star rating. It is very much appreciated and the staff at Stockton will be thrilled.Thanks again.Regards.Simon Wright.Director.
★★★★★ 5/5
TrustpilotExcellent support from the Crook office…
Excellent support from the Crook office throughout the whole process of listing to completion of sale.I would highly recommend Robinsons for their professionalism and support.
Dawn · 29 January 2019 · Robinsons Chester Le Street
Agent replied · 16 June 2024
Hi SimonThank you very much for your review and 5 stars in relation to the Crook office. It is much appreciated.Thanks again.Regards.Simon Wright.Director.
★★★★★ 5/5
TrustpilotThe Robinsons team were professional…
The Robinsons team were professional and efficient and sold my property at the price I was expecting in a timely manner.
Stuart · 29 January 2019 · Robinsons Chester Le Street
Agent replied · 16 June 2024
Hi StuartThank you for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.
★★★★★ 5/5
TrustpilotGreat service from start to finish
Great service from start to finish. I would definitely use Robinsons to sell a house in the future. Communication was excellent and we opted for the package with solicitor fees included. All concerned worked closely together and everything was quickly and efficiently. Thank you.
Susan · 24 January 2019 · Robinsons Chester Le Street
Agent replied · 16 June 2024
Hi Susan.What a great review! Thank you so much. I will pass on your good wishes to the Durham office.Thanks again.Regards.Simon Wright.Director.
★★★★★ 5/5
TrustpilotSuccessful House Sale
This was a challenging house move in a difficult Market environment. Robinsons staff were efficient and more important proactive in obtaining offers, negotiating, and finally seeing the sale through to completion. Highly recommended.
Mr · 24 January 2019 · Robinsons Chester Le Street
Agent replied · 16 June 2024
Hi Mr and Mrs BellerbyThis is a great review so thank you so much for your positive remarks ref to our Hartlepool office.i will personally pass onto Debbie and her team your good wishes.Thanks again for posting your review.Regards.Simon Wright.Director.
★★★★★ 5/5
TrustpilotAs stress free as purchasing a property can be!!
We bought through Robinson’s Estate Agents and received excellent service. Joy and Sally were very friendly and helpful, keeping us well informed and were easily contactable. I can recommend this company without reservation.
MagzeeAnn · 24 January 2019 · Robinsons Chester Le Street
Agent replied · 16 June 2024
Hi MagzeeAnnThank you so much for your positive review and 5 stars in ref to your dealings with our Darlington branch.i will pass on your good wishes to Joy, Sally and the team who will be delighted.Thanks again.Regards.Simon Wright.Director.
★★★★★ 5/5
TrustpilotHouse sale
Excellent service. When first sale fell through they immediately worked hard to get more viewings sorted and secured a buyer
Emma · 18 January 2019 · Robinsons Chester Le Street
Agent replied · 16 June 2024
Hi EmmaThank you for your positive comments ref our Hartlepool office. it is much appreciated.RegardsSimon Wright.Director.
★★★★★ 5/5
TrustpilotKept me informed throughout the whole…
Kept me informed throughout the whole purchase, exceeded expectations from viewing to completion.very friendly team at hartlepool branch.
Jackie · 17 January 2019 · Robinsons Chester Le Street
Agent replied · 16 June 2024
Hi JackieThank you so much for your positive comments ref our Hartlepool office.The team will be delighted.Thanks again.Regards.Simon Wright.Director.
★★★★★ 5/5
TrustpilotTotally fantastic service
Totally fantastic service. Robinsons went above and beyond keeping us informed at all stages. Libby who arranged viewings was so friendly and happy on the phone. Joy was amazing she pushed the sale and kept us updated. And on our day of completion Sally helped to put us at ease and helped with the completion. I have nothing negative to say about our experience and would recommend
Emma · 16 January 2019 · Robinsons Chester Le Street
Agent replied · 16 June 2024
Hi EmmaThis is a great review!!Thank you so much for your positive comments with ref to our Darlington office. i will personally pass on your good wishes to the team who will be delighted.Thanks again.Regards.Simon Wright.Director.
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