Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
TrustpilotHighly Recommend, Great Service …
The whole team at Robinsons Sedgefield have been fantastic throughout our buying process. We complete this week and are really excited about our move into our new home. The advertising on rightmove was great lots of photos and a great video which saved us time in shortlisting the house for a viewing. Sharon has been our main link throughout the process and has been absolutely fantastic, alongside her Ryan and Jade have also been great.Thanks to everyone at the branch. We would highly recommend buying and selling with Robinsons Sedgefield
Katie · 15 December 2021 · Robinsons Chester Le Street
Agent replied · 16 June 2024
Thank you Katie for your 5 star review, I will pass this on to our Sedgefield team. Regards Keith Mason, Senior Manager
★★★★★ 5/5
TrustpilotSedgefield Branch
Well done Ryan .Sharon ,Jade For a Speedy Sale Would recommend to other sellers
Peter · 29 November 2021 · Robinsons Chester Le Street
Agent replied · 16 June 2024
Thank you Peter for your 5 star review, I will pass this on to our Sedgefield team. Regards Keith Mason, Senior Manager
★★★★★ 5/5
TrustpilotProfessional and friendly service
We chose the Sedgefield branch of Robinsons to sell our home. Throughout the process they were very professional and friendly. We were really impressed with the photos and video Ryan created to show our home at its best. Sharon was very helpful during the sale, helping to maintain smooth communications along the chain. A big thank you to Ryan, Sharon, Jade and the whole team.
RS · 28 November 2021 · Robinsons Chester Le Street
Agent replied · 16 June 2024
Thank you for your 5 star review, our Sedgefield office will be pleased, it is very much appreciated. Regards Keith Mason, Senior Manager
★★★★★ 5/5
TrustpilotWe have used Robinsons (Spennymoor…
We have used Robinsons (Spennymoor office) to sell our home and also to purchase our new home and the service is absolutely second to none. We dealt with the manager Sam & the girls in the office and they were so patient & informative and I wouldn’t hesitate to use them again!
Shannon · 26 November 2021 · Robinsons Chester Le Street
Agent replied · 16 June 2024
Hi Shannon. Thank you very much for your 5 star review of our Spennymoor team. Regards Keith Mason, Senior Manager
★★★★★ 5/5
TrustpilotVery helpful and responsive staff
Very helpful and responsive staff. I would be very happy to recommend Robinsons.
Customer · 26 November 2021 · Robinsons Chester Le Street
Agent replied · 16 June 2024
Thank you so much for your Five star review, it is very much appreciated. Kind Regards Keith Mason Senior Manager
★★★★★ 4/5
TrustpilotWorked hard to get sale through even…
Worked hard to get sale through even though there was serious lack of movement from solicitors on both sides
David · 26 November 2021 · Robinsons Chester Le Street
Agent replied · 16 June 2024
Thank you David, your review is much appreciated and our Crook team will be very happy. Regards Keith Mason, Senior Manager
★★★★★ 5/5
TrustpilotProfessional and helpful service
Professional and helpful service (I dealt with the Crook office). Always available on the phone and worked behind the scenes to ensure as smooth a buying process as possible.
Customer · 24 November 2021 · Robinsons Chester Le Street
Agent replied · 16 June 2024
Thank you Peter for your lovely review of our Crook office, its much appreciated. Alex and his team will be over the moon. Regards Keith Mason, Senior Manager
★★★★★ 5/5
TrustpilotSimply impeccable service
Simply impeccable service, help and advice from Robinson's Estate Agents(Bishop Auckland office). The manager and his staff went above and beyond to help and advise us, truly remarkable !!
Duncan · 24 November 2021 · Robinsons Chester Le Street
Agent replied · 16 June 2024
Thank you Duncan for your lovely review of our Bishop Auckland office, its much appreciated. Richard and his team will be over the moon. Regards Keith Mason, Senior Manager
★★★★★ 5/5
TrustpilotAbsolutely outstanding service
So glad we chose to go with Robinsons Sedgefield to move home. From start to finish their service has been outstanding. Ryan understood our needs straight away and went above and beyond to help us find our new home. His kind and genuine personality shines though. He really knows what he’s doing and wants what is best for each client. Having Sharon and Jade there organising our viewings and answering any questions we had made the whole process so much easier and less stressful than we thought it would be. They all made the process as simple as possible and we genuinely can’t thank them enough. Amazing service, lovely people, and head and shoulders above all other local estate agents. Kris and I 100% recommend Robinsons, we certainly wouldn’t go anywhere else.
Beth · 21 November 2021 · Robinsons Chester Le Street
Agent replied · 16 June 2024
Thank you Beth for your five star review of our Sedgefield office. Ryan, Sharon and Jade will be so pleased when we pass on your message. Regards Keith Mason, Senior Manager
★★★★★ 5/5
TrustpilotGreat service again by Robinsons Estate Agents Sedgefield
Robinsons Sedgefield never fail to impress me they sold my property the day it went live and have been in touch with me all the way through the process to ensure everything went smoothly.Ryan, Sharron and Jade do a first class job and always have time to talk to me with any issues that may arise, I would recommend Robinsons Sedgefield to anyone wanting a professional service from start to finish.
Mr · 19 November 2021 · Robinsons Chester Le Street
Agent replied · 16 June 2024
Thank you so much for your Five star review Mr Henderson. Your kind words will be very much appreciated by Ryan and his outstanding team. Kind Regards Keith Mason Senior Manager
★★★★★ 5/5
TrustpilotWouldn’t go any other
Fantastic from start to finish. Sold my partners house within a weekend and kept us up to date with properties that may of been in our interest. Purchasing the new property was great, couldn’t fault communication and service at all. Would certainly recommend to anyone buying or selling a home.
Clarke · 19 November 2021 · Robinsons Chester Le Street
Agent replied · 16 June 2024
Thank you so much for your Five star review Clarke, it is very much appreciated. Kind Regards Keith Mason Senior Manager
★★★★★ 5/5
TrustpilotCouldn’t fault the service
Instructed Darlington Office of Robinsons to act in sale of a flat. Throughout all the staff were professional, courteous & helpful. Unfortunately the things fell through twice due to prospective buyers pulling out but Robinsons were quick to get things moving again & were instrumental in getting the final sale. A special thank you to Joy & Katherine for all their help & guidance.
JMcD · 15 November 2021 · Robinsons Chester Le Street
Agent replied · 16 June 2024
Thank you for your review, the Darlington team will be delighted to read your great feedback.
★★★★★ 5/5
TrustpilotRobinsons were so glad we came to you.
From the start of putting house on the market we couldnt of been in safer hands. Everything has been dealt with super efficiently. We went with solicitors that work with Robinsons and so everything was connected and therefore in my opinion less hassle, and they are all totally organised. Well done all concerned and many many thanks.
Linda · 11 November 2021 · Robinsons Chester Le Street
Agent replied · 16 June 2024
Thank you so much for your Five star review Linda, it is very much appreciated. Kind Regards Keith Mason Senior Manager
★★★★★ 5/5
TrustpilotExcellent
Very professional and friendly team at Darlington branch. Thank you especially to Joy my sales progressor for all her hard work getting my sale through.They were always available and happy to help whenever I needed it. After experiencing how other estate agents work I would highly recommend Robinsons estate agency! I would only use them if I move in the future.
Angie · 11 November 2021 · Robinsons Chester Le Street
Agent replied · 16 June 2024
Thank you for your review, I will make sure Joy is aware of your kind words.
★★★★★ 5/5
TrustpilotExcellent service
Excellent service. I was kept fully up to date with how my rental was proceeding, really friendly and helpful
Jackie · 10 November 2021 · Robinsons Chester Le Street
Agent replied · 16 June 2024
Thank you so much for your Five star review Jackie, it is very much appreciated.Kind RegardsKeith MasonSenior Manager
★★★★★ 5/5
TrustpilotFirst class service from Victoria
First class service from Victoria and the Team at Robinsons as always. Having rented and sold with Robinsons a number of times I’d highly recommend them.
Dan · 9 November 2021 · Robinsons Chester Le Street
Agent replied · 16 June 2024
Thank you so much for your review, it is very much appreciated.Kind RegardsKeith MasonSenior Manager
★★★★★ 5/5
TrustpilotBuyer
Darlington branch were very supportive during my purchase. They gave me advice and kept me up to date throughout. Joy helped move the sale on contacting relevant parties. Would recommend.
Mature · 8 November 2021 · Robinsons Chester Le Street
Agent replied · 16 June 2024
Thank you so much for your review, it is very much appreciated.Kind RegardsKeith MasonSenior Manager
★★★★★ 5/5
TrustpilotWe used robinsons in the darlington…
We used robinsons in the darlington office to sell our property they were excellent and very help full always available to talk to you nothing was to much trouble all the staff are very friendly.Would recommend them to anyone and will be using them again
Dawn · 8 November 2021 · Robinsons Chester Le Street
Agent replied · 16 June 2024
Thank you so much for your review, it is very much appreciated.Kind RegardsKeith MasonSenior Manager
★★★★★ 5/5
TrustpilotI've used Robinsons for nearly 10…
I've used Robinsons for nearly 10 years, initially as a Letting Agent (as a Landlord), and latterly for the sale of a property. I've never received anything less than first class service. Victoria Quarton in the Ingleby Barwick office has been brilliant; her customer service and advice is second to none, plus her timely and clear, concise communications have been invaluable to me as a customer. I can't recommend these guys highly enough.
Peter · 8 November 2021 · Robinsons Chester Le Street
Agent replied · 16 June 2024
Thank you so much for your review, it is very much appreciated.Kind RegardsKeith MasonSenior Manager
★★★★★ 5/5
TrustpilotWonderful team!
Ryan, Sharon & Jade at the Sedgefield branch have all been absolutely amazing throughout the whole process of purchasing my first house. They’ve been so warm and helpful and an absolute joy to deal with. Thank you to the team for making a stressful experience a little lighter!
Anon · 6 November 2021 · Robinsons Chester Le Street
Agent replied · 16 June 2024
Thank you for your review
★★★★★ 5/5
TrustpilotRobinsons Sedgefield
Just recently bought a house through Robinsons Sedgefield and couldn’t thank them enough. From Ryan to initially showing me the property and was very knowledgeable about the local area to Sharon and Jade who would answer any questions I had and was always willing to follow things up where needed, possibly had been more helpful than the solicitors! Everyone is very friendly and if I were to sell in the future I would definitely recommend themselves. Thank you again.
Abby · 5 November 2021 · Robinsons Chester Le Street
Agent replied · 16 June 2024
Thank you for your review
★★★★★ 5/5
TrustpilotSedgefield Branch of Robinsons Top Class
Ryan, Sharon and Jade at the Sedgefield Branch were a pleasure to deal with during the recent sale of my home. From the first visit by Ryan to agree marketing of my home through to the day of completion. I would recommend Robinsons at Sedgefield to others.
Erika · 5 November 2021 · Robinsons Chester Le Street
Agent replied · 16 June 2024
Thank you for your review
★★★★★ 1/5
TrustpilotPoor communication
I contacted Robinsons about a property they had to let (Manor Grove) via on the Market.com, I had an email a couple of days later to inform me it was still available. I emailed them back explaining my circumstances etc. and asked some general questions and I have heard absolutely nothing back from them. As a business I would like to think they would have the respect to respond to my email, even if it was to say it was not suitable for me. Obviously in no great need to let this property, or is it a case of the property has now been let, either way an email to advise me would of been appreciated. Very disappointed indeed.
Sarah · 4 November 2021 · Robinsons Chester Le Street
Agent replied · 16 June 2024
Good Morning Sarah, I am sorry that you feel the service wasn’t good and I will look into this with the office in question. I assume it’s the property in Bishop Auckland? If you want to email me back my email is marksmith@robinsonsteesvalley.co.ukThank youMark
★★★★★ 5/5
TrustpilotHelpful and informative until the end
From start to finish it was a pleasure dealing with the staff, all of the girls were helpful beyond what was necessary, the sales progressor helped us no end And can’t thank her enough
Sharon · 3 November 2021 · Robinsons Chester Le Street
Agent replied · 16 June 2024
Thank you for your review
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