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Robinsons estate agents in Chester Le Street, Dunstable and Reigate

4.7

★★★★★ Excellent

2,200 reviews across 3 offices and 4 platforms

www.robinsons-estates.co.uk

Robinsons has three offices, in Chester Le Street, Dunstable and Reigate. Together they have 2,200 reviews on four platforms, rated 4.7 out of 5 overall.

Google logo

4.4 / 5

294

Reviews on Google

All 3 offices

Facebook logo

4.7 / 5

13

Reviews on Facebook

All 3 offices

Trustpilot logo

1,773

Reviews on Trustpilot

All 3 offices

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Robinsons's three offices, most reviewed first. Each has its own page.

Latest reviews from every Robinsons office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Trustpilot

We have just completed our house sale…

We have just completed our house sale with Robinsons Darlington. We were so impressed with how they dealt with the sale and kept us informed every step of the way .Every member of the team we dealt with, were so helpful and very pleasant to speak too,I must say a big thank you to Joy Cruddas,always available to answer any questions .

Karen · 18 October 2021 · Robinsons Chester Le Street

Agent replied · 16 June 2024

Hi KarenThank you so much for your review and 5 stars. It is much appreciated. Regards. Simon Wright Director.

5/5

Trustpilot

Excellent throughout

Well marketed and a lot of viewings. Excellent, attentive service and the house sold very quickly!

An · 18 October 2021 · Robinsons Chester Le Street

Agent replied · 16 June 2024

Hi AnThank you so much for your review and 5 stars. It is much appreciated. Regards. Simon Wright Director.

5/5

Trustpilot

Recently completed my house purchase…

Recently completed my house purchase through Robinsons. Always very helpful and nothing was ever an issue for them. I must make a special mention to Joy Cruddas who went above and beyond ensuring every little detail was in place.Thank you

David · 18 October 2021 · Robinsons Chester Le Street

Agent replied · 16 June 2024

Hi DavidThank you so much for your review and 5 stars. It is much appreciated. Regards. Simon Wright Director.

5/5

Trustpilot

Robinsons sold our property fast and…

Robinsons sold our property fast and took the stresses from us. Thank you all so much for a 5 star service.Mr and Mrs Shotton

Mr · 14 October 2021 · Robinsons Chester Le Street

Agent replied · 16 June 2024

Hi Mr and Mrs Shotton,Thank you so much for your review and 5 stars. It is much appreciated.Regards.Simon WrightDirector.

5/5

Trustpilot

Purchased a house with Robinsons Crook…

Purchased a house with Robinsons Crook back in August and would highly recommend them. They were always very helpful and patient, and happy to go back and forth between me and the seller. Always felt much less stressed after talking to Angela! Would definitely buy/sell with them in the future.

Lucy · 14 October 2021 · Robinsons Chester Le Street

Agent replied · 16 June 2024

Hi LucyThank you so much for your review and 5 stars. it is much appreciated.Regards.Simon Wright.Director.

5/5

Trustpilot

Robinsons Darlington best estate agents I’ve come across

I found Robinsons Darlington branch to be the mosthelpful estate agents I’ve ever come across. Katharine initially was super helpful and once our offer on the house had been accepted Joy Cruddas took over and was brilliant at keeping us informed asking questions of the vendors and dealing happily with everything that cropped up. She was outstanding and made the whole process a pleasure.Thank you Robinsons Darlington office

John · 13 October 2021 · Robinsons Chester Le Street

Agent replied · 16 June 2024

Hi JohnThank you so much for your review and 5 stars. it is much appreciated. Regards. Simon Wright. Director.

5/5

Trustpilot

Good service from start to finish…

Good service from start to finish pleasant to talk to

Customer · 12 October 2021 · Robinsons Chester Le Street

Agent replied · 16 June 2024

Hi IainThank you for your review. It is much appreciated.Regards.Simon Wright.Director.

5/5

Trustpilot

We just purchased our first home

We just purchased our first home through Robinsons estate agents Sedgefield branch and cannot fault them. Throughout the whole process they were so helpful and approachable and nothing was ever too much to ask. We worked closely with Ryan who made the whole process so easy and was great to work with. We’d be more than happy to work with Ryan, Sharon and Jade again in the future.

Ryan · 10 October 2021 · Robinsons Chester Le Street

Agent replied · 16 June 2024

Hi RyanThank you so much for your review and 5 stars. The team at Sedgefield will be delighted with your positive comments. I shall pass on your good wishes to them all.Regards.Simon Wright.Director.

5/5

Trustpilot

Sale of property

I used Robinson Estate Agent as I found them to have no advertising fees and their price for completion was acceptable. I could not fault the staff at all and they were all extremely helpful. Their communication was excellent and we're in touch with any information they received. Angela was excellent with after sale and it was a pleasure to communicate with a very pleasant lady. I highly recommend Robinsons and will use them again if I ever need an estate agent .

J · 8 October 2021 · Robinsons Chester Le Street

Agent replied · 16 June 2024

Hi J OliverThank you so much for your review and 5 stars. The team at Crook will be delighted with your positive comments. I shall pass on your good wishes to them all.Regards.Simon Wright.Director.

5/5

Trustpilot

Great service from start to finish for…

Great service from start to finish for selling our property

Lynn · 8 October 2021 · Robinsons Chester Le Street

Agent replied · 16 June 2024

Hi LynnThank you so much for your review and 5 stars.It is much appreciated.Regards.Simon Wright.Director.

5/5

Trustpilot

Thankyou for a great service.

Thanks to Stacey and her team at the Durham City branch who carried out my property sale with great attention and professionalism. I would highly recommend their services.

Jane · 8 October 2021 · Robinsons Chester Le Street

Agent replied · 16 June 2024

Hi JaneThank you so much for your review and 5 stars.It is much appreciated.Regards.Simon Wright.Director.

5/5

Trustpilot

Thank you Robinsons!

Just bought a house from Robinson's and would highly recommend them to others.I registered my details as a prospective buyer back in February and had a friendly chat with them about what I required and the budget I had. Elaine, Becky and the team contacted me each time a new property that matched my criteria came on the market and arranged viewings quickly and conveniently. Many thanks must go to Elaine for her honest advice. I had read in the papers the market was moving fast but I didn't quite realise how fast. This made me feel uneasy as nobody wants to feel pressured into making one of the biggest choices of their lives but equally I didn't want to miss out on a perfect house because of my indecisiveness. When I last bought a house, I viewed it 4 times before I put in an offer! She listened to my concerns and kindly gave her thoughts on how I could proceed, based on her experience, which really helped to change my mentality, which was needed in order to be successful in the market at the time. Never thought I would be able to put an offer in after one viewing but when it came down to it, it didn't feel that scary at all because I was fully prepared for the viewing and had all my questions answered either before or during the viewing. I was over the moon when Becky rang to say my offer had been accepted.Once my offer was accepted, the Robinson's Team kept in touch with me regularly with updates and swiftly answered any queries I had. This part wasn't plain sailing unfortunately but I cannot fault the brilliant service I received from Robinson's. If it wasn't for Elaine's tenacity I think I still might be waiting for a completion date! She went above and beyond to ensure the whole chain didn't collapse after a couple of false starts which were out of her control.Thank you to you all for all your hard work and for finding me my ideal house. Looking forward to making it a home! X

Holly · 7 October 2021 · Robinsons Chester Le Street

Agent replied · 16 June 2024

Hi HollyWhat a wonderful review!! Thank you so much for taking the time to share your experience. It is always lovely to read the reviews where the client is very satisfied with the service they receive and this is largely down to the staff who work incredibly hard for Robinsons. Elaine and all the team at Middlesbrough will be delighted with your positive comments. I shall pass on your good wishes to them all.Thanks again.Regards.Simon Wright.Director.

5/5

Trustpilot

Fantastic!

Robinsons have been fantastic to deal with. Absolutely 5 stars!👍

Maxine · 7 October 2021 · Robinsons Chester Le Street

Agent replied · 16 June 2024

Hi MaxineThank you so much for your review and 5 stars.It is much appreciated.Regards.Simon Wright.Director.

5/5

Trustpilot

Five star service and they weren’t even our agents

Robinsons were the agents for the house we purchased. They were excellent throughout our whole horrific process. From having to change solicitors midway to part of the chain going on holiday the week of completion Becky (Middlesbrough branch) kept us sane from start to finish. If we ever move again we will certainly use Robinsons as our agents.

Kelly · 6 October 2021 · Robinsons Chester Le Street

Agent replied · 16 June 2024

Hi KellyThank you so much for your review and 5 stars. It is much appreciated.Becky and all the team at Middlesbrough will be delighted with your positive comments.Regards.Simon Wright.Director.

5/5

Trustpilot

Sale of property

Great service from all of the team at Robinsons, Sedgefield. Ryan's enthusiasm and professionalm is outstanding.

Richard · 4 October 2021 · Robinsons Chester Le Street

Agent replied · 16 June 2024

Hi RichardThank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.

3/5

Trustpilot

I'm really sorry I cant give a 5*…

I'm really sorry I cant give a 5* rating. Everyone was excellent at Stockton Office, but the communication lacked my offer was accepted in April, but didn't hear anything from the team until end of June. Now this was resolved and communication did improve but it has had to be taken into consideration when rating my experience.

JB · 4 October 2021 · Robinsons Chester Le Street

Agent replied · 16 June 2024

Hi JBThank you for your review and 3 stars. We don't always get it right but we do try hard to improve the service when we get constructive comments back from clients. Thanks again for posting your review. It is much appreciated.Regards.Simon Wright.Director.

5/5

Trustpilot

Great service in trying circumstances

Having used Robinsons on a number of occasions as a buyer this was the first time as a seller. Despite very difficult conditions with lockdown and acting solicitors working from home the Robinson team always kept the sale moving. Can't recommend them highly enough.

Gary · 4 October 2021 · Robinsons Chester Le Street

Agent replied · 16 June 2024

Hi GaryThank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.

5/5

Trustpilot

Robinsons Sedgefield

From the moment Ryan valued the property and created the video of the house we knew we were with the No.1 estate agent in the area. Inclusive of Sharon and Jade in the office they always showed a very professional attitude and communicated at all times. Would fully recommend Robinsons in Sedgefield, you will not find a better service then this team provide.Many thanks to Ryan, Sharon and Jade.

Mark · 3 October 2021 · Robinsons Chester Le Street

Agent replied · 16 June 2024

Hi MarkGreat review!! Thank you so much for your positive comments. Ryan and the team at Sedgefield will be delighted. I shall pass on your good wishes to them all.Regards.Simon Wright.Director.

5/5

Trustpilot

Property Purchas

As the purchaser of a property through Robinsons I can not find any faults, their Sales Progressor Joy Cruddas was absolutely brilliant.

None · 3 October 2021 · Robinsons Chester Le Street

Agent replied · 16 June 2024

Hi NoneThank you for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.

5/5

Trustpilot

Team Robinson - Premier League performance

Many thanks to the team at Robinsons for helping the sale of my mother's bungalow. Ryan, Sharon and Jade all went the "extra mile" to help me while dealing with a vacant property, 300 miles from my home...that's where teamwork and commitment really show.The sales process was done with loads of energy and good humour throughout...no doubt helping secure the right buyer too.Many thanks team! Was a pleasure working with you and would recommend you to anyone else thinking of selling a property in Sedgefield.

Chris · 3 October 2021 · Robinsons Chester Le Street

Agent replied · 16 June 2024

Hi ChrisGreat review!! Thank you so much for your positive comments. Ryan and the team at Sedgefield will be delighted. I shall pass on your good wishes to them all.Regards.Simon Wright.Director.

5/5

Trustpilot

Robinsons Stockton

I have used Robinsons Stockton for well over a decade now and always had great service for my Rentals. Claire Etheridge manages my account and the service I receive from Claire is outstanding. She consistently goes above and beyond her normal duties and that's what makes this a fantastic company. Claire is truly an outstanding member of the Robinsons team. Many Thanks Richard

Richard · 1 October 2021 · Robinsons Chester Le Street

Agent replied · 16 June 2024

Hi RichardThank you so much for your positive review ref our Stockton Office. It is great to hear the service was at a high standard. The whole team including Claire will be delighted with your positive comments.ThanksSimon WrightDirector.

5/5

Trustpilot

Elaine was amazing and made my…

Elaine was amazing and made my experience as a first time buyer as stress free as possible. Would definitely recoomend.

Charlotte · 1 October 2021 · Robinsons Chester Le Street

Agent replied · 16 June 2024

Hi Charlotte.Thank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.

5/5

Trustpilot

Best estate agents in Sedgefield

It's been a pleasure to deal with the team at Robinson's of sedgefield. They delivered exactly what they promised. After Ryan came to value our house we never even bothered to get a second opinion as we were sold on his experience, enthusiasm and honesty. Jade and Sharron were both a pleasure to deal with thereafter and nothing was a problem for them. We'd have no hesitation in recommending them to others and we would certainly use them again should we ever decide to move on.

Kevin · 29 September 2021 · Robinsons Chester Le Street

Agent replied · 16 June 2024

Hi KevinGreat review!! Thank you so much for your positive comments. Ryan and the team at Sedgefield will be delighted. I shall pass on your good wishes to them all.Regards.Simon Wright.Director.

5/5

Trustpilot

Robinsons Sedgefield

Robinsons, Sedgefield branch were brilliant when it came to selling our rental property.Ryan, Sharron and Jade were always very helpfull and very professional.Would certainly use them again

Trevor · 29 September 2021 · Robinsons Chester Le Street

Agent replied · 16 June 2024

Hi Trevor.Great review!! Thank you so much for your positive comments. Ryan and the team at Sedgefield will be delighted. I shall pass on your good wishes to them all.Regards.Simon Wright.Director.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Robinsons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Robinsons is among EA Masters 2026 winners.

EA Masters winners in three years, the group and its branches: 2019, 2020, 2026.

EA Masters by year, 2019 to 2020

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

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Questions about Robinsons

Which Robinsons office has the most reviews?

Chester Le Street has the most, with 1,812 reviews rated 4.8 out of 5, followed by Dunstable with 384.

Where are the Robinsons offices?

The three Robinsons offices, by town:

What do sellers say about Robinsons?

27 reviews from sellers, rated 4.9 out of 5 on average. For example, AJ wrote: "Having bought and sold from Robinsons in our past transaction 8 years ago, we were keen to give them the opportunity to value our property for sale on this ..."

What do buyers say about Robinsons?

16 reviews from buyers, rated 4.8 out of 5 on average. For example, Julie wrote: "I am a first time buyer and obviously was not exactly knowledgable about buying a property. I was shown a few properties by Michael who never rushed me in my ..."

What do landlords say about Robinsons?

36 reviews from landlords, rated 4.9 out of 5 on average. For example, Neil wrote: "We used Robinson's to manage our letting property. Unlike most estate agents I have come across, you can have a decent conversation with them, and have ..."

What do tenants say about Robinsons?

19 reviews from tenants, rated 4.7 out of 5 on average. For example, David wrote: "I dealt with Michael at Robinsons who assisted me when renting a new place. Michael went above and beyond in answering all of my questions and making sure that ..."

Has Robinsons won any awards?

Yes. In The Trusted Agent 2026 awards, Dunstable won Trusted Agent. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 4 other industry awards since 2019.

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