Trusted Agent profile
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★★★★★
8,208 reviews across 7 offices and 3 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,208 reviews on three platforms, rated 4.9 out of 5 overall.
8,001
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
177
Reviews on Trustpilot
All 7 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleReceived great customer service from Sophia today thank you :)
Thank you so much for the review! We're thrilled to hear you received great customer service from Sophia today. Kind regards, Robinson Michael & Jackson Maidstone
5/5
GoogleAmazing work from the team. Simon and Erin worked incredibly well to find me a tenant in less than 3 hours of my flat being put on the market, I was so impressed. So happy to be working with Robinson, Michael and Jackson
Thank you so much for your fantastic review. We're delighted to hear that you had such a positive experience with our lettings team. … More
5/5
GoogleWe have recently sold a property with Robinson, Michael and Jackson and have been really happy with the service we have received, especially Jody who has been working hard to ensure the sale goes through smoothly . We would recommend the setvices of this company.
Thank you so much for the wonderful review and for your recommendation! We are thrilled to hear you were happy with our service. Congratulations on your sale! Kind regards, Robinson Michael & Jackson Maidstone
5/5
GoogleJody has been brilliant to deal with throughout. She’s consistently prompt with replies and always follows up without needing to be chased, which makes a real difference when you’re managing a property from a distance. Professional, responsive and genuinely helpful from start to finish. Highly recommend.
Thank you so much for the highly recommended review! We're delighted to hear that Jody’s prompt, professional, and responsive service made managing your property so much easier. … More
5/5
GoogleRating only, no written review.
Thank you so much for your 5-star review, Adeyeni! ⭐😊 We really appreciate your support and are delighted to know you had a great experience with us. ✨ … More
5/5
GoogleThe letting department was amazing in helping me finding and renting a property. I had all the support. Thank you!
Thank you so much for your lovely review! We're so pleased to hear that our Lettings team was able to support you throughout the process of finding and renting your new property. … More
5/5
GoogleCan't recommend enough ☺️ We got our dream home in our favourite place all thanks to Marie for sending us an email on the house becoming available x
Thank you so much for your lovely review, Georgia! ☺️ We're so pleased that Marie was able to help you find your dream home in your … More
5/5
GoogleThank you for the amazing service Sophia great customer service skills, brilliant viewing today!
Thank you so much for your fantastic review, Danny! 😊 We're delighted to hear that you had such a great viewing with Sophia. It's … More
5/5
GoogleGreat team, amazing support, property sold, Thanks to Marie and everyone 👍 …
Thank you so much for your wonderful review! 😊 We're delighted to hear that you had such a positive experience with our team … More
5/5
GoogleSophia was very helpful.
Thank you for your review, Oscar! 😊 We're so pleased to hear that Sophia was very helpful. We'll be sure to pass on your kind words to her, she'll really appreciate the feedback! ⭐ Thank you for choosing RMJ, and we wish you all the best. 🏡 Ryan and The RMJ Team
5/5
GoogleGreat service, with actual people that want to work with you and sell your property. The marketing is precise describing and showing my property with professional photos. We were asked to view a draft brochure via email by Marie before going live, and we were blown away! Let's get the viewings started 😃 …
Thank you so much for your fantastic review! 😊 We're delighted to hear that you've had such a positive experience with our team. It's great to know that you appreciated the professional photography and marketing, and we're especially pleased that Marie's draft brochure exceeded your expectations! 🏡✨ Thank you for putting your trust in us. We're just as excited as you are to get the viewings underway and will be with you every step of the way! 😃 Ryan and The RMJ Team
5/5
GoogleThank you Sophia for helping us find our forever home, keep up the good work :)
Thank you so much for your lovely review, Claire! 😊🏡 We're absolutely delighted that Sophia could help you find your forever home, … More
5/5
GoogleI spoke to Josie over the phone to arrange a viewing, she was very professional and polite. We went through some details and she explained what is required to get a viewing booked and advised me clearly and it’s obvious she knows what she’s doing! Very friendly and helpful, thank you Josie :)
Thank you so much for the wonderful review! We are thrilled to hear that Josie's professional, knowledgeable, and friendly approach made arranging your viewing such a clear and easy process. … More
5/5
GoogleGreat viewing today by Sophia brilliant customer service skills, well done!
Thank you so much for your kind review, Fia! 😊 We're delighted to hear that you had a great viewing with Sophia. She'll be … More
5/5
GoogleI had excellent service throughout my property experience. Marie’s Communication was great from start to finish, and any questions I had she was always able to answer and I didn’t just feel like a number or another person calling, She was …
Thank you so much for your wonderful 5-star review, Declon! ⭐️ We’re delighted to hear you received excellent service throughout your property journey 😊 … More
5/5
GoogleLearna and her team gave “Excellent service, professional throughout, and were always quick to respond. Very Highly recommended.” “Their prompt responses and excellent customer service made a real difference.” …
Thank you so much for your wonderful review, Lucy! 😊 We're thrilled to hear that Learna and the team provided you with excellent … More
5/5
GoogleEmma recently showed me around several homes that I was interested in seeing. Emma listened to what I was looking for and made sure I saw the best of what was on offer at the time within my budget. …
Thank you, Samantha, for your kind review ⭐ We're delighted to hear that Emma took the time to understand exactly what you … More
5/5
GoogleWe have had the best experience with this letting agency. Saturday morning I applied to view a property in Gillingham. Saturday afternoon around 1.30Ish Katie called to get more details and then arranged a viewing with us at 4pm the same …
🌟🌟 What an amazing review, thank you so much! 🌟🌟 We’re thrilled to hear about your fantastic experience with Katie and how smooth … More
5/5
GoogleLucy at RMJ has been absolutely incredible - speedy responses, accurate, excellent communication throughout and working over and above to assist - can not thank her enough. A true professional with exceptional skills and highly recommend …
⭐️⭐️ Thank you, Andy & Tracey! We’re delighted to hear such wonderful feedback about Antoaneta. Her professionalism, communication, and dedication truly make her stand out, and we’re so pleased she could provide such excellent service. … More
5/5
GoogleFantastic Estate Agents Ryan&Jo and the full team were fantastic!!! Pointed us in the direction of James who dealt with our mortgage application with precision dedication and left us feel confident in a situation that wasn’t easy for him to …
Thank you for your fantastic 5-star review, Lewis! ⭐️ We’re delighted to hear Ryan, Jo, and the full team provided such a great experience 😊 Your kind words mean a lot to us, and we truly appreciate your support! … More
5/5
GoogleI had a fantastic experience with this company, especially thanks to Lacey. She was friendly, professional, and incredibly helpful throughout the entire process. Lacey really listened to what I needed and made everything feel smooth and …
Thank you so much for your fantastic review! We are delighted to hear about your positive experience with Lacey and that her friendly, professional, and dedicated support made the entire process so smooth and stress-free for you. We truly … More
5/5
GoogleHad the pleasure of meeting Hannah at a lovely property in Gravesend. She knew the key information related to the property and showed us around taking her time. What was really interesting was how she presented the property to us step by …
Dear Shakil, Thank you so much for your lovely review. We're delighted to hear you had such a … More
5/5
GoogleA well deserved thank you to Lily, Tammy and team for helping us with the sale of our rental house. We have had an extremely efficient and supportive service at every step of the way, and Tammy you were instrumental in solving the last …
Dear Isin and Etem, Thank you so much for your wonderful review. It was a pleasure to help you with … More
5/5
GoogleRyan was lovely when interested in buying a house
Thank you for your review, Alfie! ⭐ We're delighted to hear that Ryan made such a positive impression and was lovely to deal with while you were looking to buy a house. 🏡 We'll be sure to pass on your kind words. Thank you for taking the … More
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Robinson Michael & Jackson is among EA Masters 2026 winners.
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 20232023 1 award EA Masters 2023 winners
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Silver EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Send Robinson Michael & Jackson a message.
Rainham has the most, with 1,962 reviews rated 4.9 out of 5, followed by Gravesend with 1,575.
The seven Robinson Michael & Jackson offices, by town:
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
