5/5
GoogleRating only, no written review.
Agent replied · 6 June 2023
Hi Miro, Thank you for your review. Many thanks.
Trusted Agent profile
Verified
Robinson Michael & Jackson estate agents in Rainham, Gravesend, Strood and 4 more
★★★★★
8,210 reviews across 7 offices and 3 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,210 reviews on three platforms, rated 4.9 out of 5 overall.
8,003
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
177
Reviews on Trustpilot
All 7 offices
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Our offices
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
- Robinson Michael & Jackson Rainham & Gillingham17 High Street, ME8 7HX1,962 reviews · 1,961 on Google (4.9)295 in the last 90 days
- Robinson Michael & Jackson Gravesend21A - 21B King Street, DA12 2EB1,575 reviews · 1,565 on Google (4.9)100 in the last 90 days
- Robinson Michael & Jackson Strood109 High Street, ME2 4TJ1,197 reviews · 1,181 on Google (4.9)87 in the last 90 days
- Robinson Michael & Jackson Chatham & Rochester22B Military Road, ME4 4JA1,135 reviews · 958 on Google (4.9)47 in the last 90 days
- Robinson Michael & Jackson Maidstone15a King Street, ME14 1BA956 reviews · 955 on Google (4.9)152 in the last 90 days
- Robinson Michael & Jackson Walderslade381 Walderslade Road, ME5 9LL801 reviews · 800 on Google (4.9)22 in the last 90 days
- Robinson Michael & Jackson Sittingbourne38 West Street, ME10 1AP587 reviews · 586 on Google (4.9)44 in the last 90 days
Latest reviews from every Robinson Michael & Jackson office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleRating only, no written review.
Agent replied · 6 June 2023
Hi Sarah Thank you for taking the time to leave us a 5* review, it is greatly appreciated.
3/5
GoogleRating only, no written review.
3/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Agent replied · 6 June 2023
Thank you Naeim for your review.
5/5
GoogleRating only, no written review.
Agent replied · 6 June 2023
Hi, Thank you for leaving the above. Many thanks.
5/5
GoogleRating only, no written review.
Agent replied · 6 June 2023
Thank you Carol for leaving us a 5* review.
1/5
GoogleRubbish service as a tenant they fail on numerous occasions
5/5
GoogleVery professional, would highly recommend
Agent replied · 6 June 2023
Hi Lauren, Thank you for your recommendation. Many thanks, Robinson Michael & Jackson Strood.
5/5
GoogleGreat service from Harrison, Michelle and RMJ team. Highly recommended
Agent replied · 6 June 2023
Hi Sunny, congratulations on your new purchase. On behalf of the team here thank you for your review. I’m pleased you were very happy with the service you received
5/5
GoogleThe conveyancing was handled very well. Michelle was amazing and very patient.
Agent replied · 6 June 2023
Hi Justin, Thank you for your review. Enjoy your new home for all of the team. Thanks.
5/5
GoogleVery good service, I am on process buying our property. Prompt communication. Good team.
4/5
GoogleCannot rate the sales team highly enough. They are very responsive and dedicated to a professional service for the sale of your property.
Agent replied · 6 June 2023
Hi Charlotte, Thank you for your review. We hope you are enjoying your new home! Thanks again from all the team.
5/5
GoogleCurrently in talks with RMJ about the sale of our house ,professional and very attentive staff ,always at the end of the phone or in shop when you need help and advice,would highly recommend,keep up the good work RMJ can’t thank you enough for all you help and advice.
Agent replied · 6 June 2023
Hi Hayley, Thank you for your lovely review. We are looking forward to working with you soon and helping you in your next property move.
5/5
GoogleBrilliant communication throughout out the buying process, this made it a stress-free purchase. Very happy first time buyers.. Thank you so much!
Agent replied · 6 June 2023
Hi Paige, thank you so much for your review and we hope you’re both very happy in your new home. We look forward to helping you again in the future
5/5
GoogleEnjoyed experience dealing with this branch. Very professional and helpful staff assisted me every step of the way in purchasing property I really loved from the start.
Agent replied · 6 June 2023
Hi Piotr, thank you for your review. Wishing you all the best in your new home. Kind regards, Reece and the team
5/5
GoogleI have continued to receive reassurance and support from Michelle of RMG throughout this very long process. It is a shame that the process took so long but no fault can be attributed to RMJ. Thanking you.
Agent replied · 6 June 2023
Hi Nigel, thank you for your review and best wishes for the future. Kind regards, RMJ Strood
4/5
GoogleThe agents at Robinson Michael & Jackson are very professional and provided good communication keeping us abreast of the purchasing process at all times. We would definitely recommend them to anyone who was buying or selling a property.
Agent replied · 6 June 2023
Hi Laurel, Thank you for your review. Wishing you all the best with your new purchase. RMJ Strood
5/5
GoogleI cannot fault the professionalism and efficiency of the team at Robinson, Michael and Jackson. In particular, Tammy, whose efforts to progress our purchase were fantastic. Regular communication, contacting all the relevant parties - Tammy was key to ensuring the whole process progressed smoothly and in a timely manner.
Agent replied · 6 June 2023
Hi Anna, Thank you for your kind words above. We hope you are enjoying your new home!
5/5
GoogleThe crew here are fantastic, always quick to answer the phone and always happy to help. They did everything they could to speed up the buying process for us, and were especially understanding considering how difficult our conveyancers were to get hold of and get them to do anything. Would recommend them to any of my friends.
Agent replied · 6 June 2023
Hi Chris, thank you so much for your review and feedback on our service. Our goal is to assist all our clients to the best of our ability through the whole selling process including the conveyancing. I look forward to hearing your name mentioned on many occasions through your recommendations. Kind regards Reece and the team
5/5
GoogleRMJ we’re absolutely amazing with helping us buy our first home, everything was done and finalised within a month and a half and they made everything so easy We would like to mention Gurmukh especially, helped us through everything and made everything so simple for us! Amazing service and an amazing team! Even gave us a welcome pack with loads of goodies and discounts!
5/5
GoogleTammy and the team were so helpful from start to finish. Keeping us informed and explaining the process to us which was so helpful as first time buyers! The whole process would have been much more stressful without her! Thank you!!
Agent replied · 6 June 2023
Hi Paffett, thank you for your review. I’m so pleased you had such a good service with the team and especially Tammy to help you through your buying journey. We look forward to assisting you in the future. Kind regards Reece and the team
5/5
GoogleRobinson Michael and Jackson Strood absolutely exceeded my expectations when I decided to put my house on the market. A respected and professional service has been offered to us since we made initial contact with Harrison at RMJ, Strood. Harrison has provided us with regular updates, honest advice and recommendations throughout the process. Furthermore, Michelle at the RMJ office, aided our process by regularly following up with our solicitors and providing us with up to date information. An all round honourable estate agents, I highly advocate. Hannah.
Agent replied · 6 June 2023
Hi Hannah, Thank you very much for your kind words and thank you for choosing us to sell your home. It has been a pleasure working with you. Many thanks.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Robinson Michael & Jackson is among EA Masters 2026 winners.
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Sales
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Lettings
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 2023
2023 1 award EA Masters 2023 winners
- WinnerEA Masters 2023: Best Estate Agent Guide Awards, Sales and Lettings, Medium (6 to 20 branches)
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
- Award winning agency (1)EA Masters 2020
- Surrey, E&W Sussex, Kent Sales and Lettings
2019 1 award EA Masters 2019 winners
- Award winning agency (1)EA Masters 2019
- Surrey, E&W Sussex, Kent
2018 1 Silver EA Masters 2018 winners
- SilverEA Masters 2018: Best Estate Agent Guide 2019, Sales, Medium (6 to 20 branches)
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
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Questions about Robinson Michael & Jackson
Which Robinson Michael & Jackson office has the most reviews?
Rainham has the most, with 1,962 reviews rated 4.9 out of 5, followed by Gravesend with 1,575.
Where are the Robinson Michael & Jackson offices?
The seven Robinson Michael & Jackson offices, by town:
- Chatham: 22B Military Road, Chatham, ME4 4JA
- Gravesend: 21A - 21B King Street, Gravesend, DA12 2EB
- Maidstone: 15a King Street, Maidstone, ME14 1BA
- Rainham: 17 High Street, Rainham, ME8 7HX
- Sittingbourne: 38 West Street, Sittingbourne, ME10 1AP
- Strood: 109 High Street, Strood, ME2 4TJ
- Walderslade: 381 Walderslade Road, ME5 9LL
Has Robinson Michael & Jackson won any awards?
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
