Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleExcellent support received by Andy Plaistowe. Thanks for your quick response and guidance as things are moving. Appreciate the referral to the mortgage advisor and would like to thank Jordan Blackmore for the prompt response and detailed brief with so much patience and kindness. Great to have both in the process. Hope to continue the same in coming days too…
Tasmia · 4 April 2023 · Robinson Michael & Jackson Gravesend
Agent replied · 1 October 2023
Dear Tasmia. Many thanks for your positive words. We look forward to working with you for your purchase.
★★★★★ 4/5
GoogleFriendly team at the Gravesend branch helped us arrange our viewings, tenancy, and moving into our new property with realtive ease. When things weren't clear, one of the team was always ready to help in a prompt manner. It was nice working with Hollie, Ellie & Stacy on securing our new home.
Sam · 4 April 2023 · Robinson Michael & Jackson Gravesend
Agent replied · 31 May 2023
Hi Sam, thank you so much for your kind review, it has been a real pleasure working with you both. We all wish you all the best in your lovely new home! - The Lettings Team :)
★★★★★ 5/5
GoogleWe had an excellent lettings experience with Robinson Michael and Jackson. They were extremely professional when they came out to look at the property, advised us well on the price and made us feel like we were in safe hands.
Ellie, Hollie and Stacey were very helpful and I would certainly recommend them to any other landlords.
Lucy · 4 April 2023 · Robinson Michael & Jackson Gravesend
Agent replied · 1 October 2023
Hey Lucy & Ben, Thank you for your lovely words! It was an absolute pleasure working with you both and we are glad we found the right tenants for you and the process went smoothly! We hope to work with you again in the future! Thanks- The Lettings Team.
★★★★★ 5/5
GoogleA great experience when finding a new rental! Good care given by the lettings team, and Stacey and Hollie were especially helpful during email communications. Would definitely rent through Robinson Michael & Jackson again in the future. It was an easy and pleasant experience!
Chantelle · 4 April 2023 · Robinson Michael & Jackson Gravesend
Agent replied · 31 May 2023
Hey! Thank you so much for your kind review. We are so glad you had a positive experience! We hope you are very happy with the new rental and dont hesitate to come back to us in the future! :) - The Lettings Team.
★★★★★ 5/5
GoogleRating only, no written review.
John · 3 April 2023 · Robinson Michael & Jackson Rainham & Gillingham
★★★★★ 5/5
GoogleWe worked with Reece Cox, he was super friendly, highly knowledgeable and really helped us out with everything. Highly recommend Reece and his company to all. Five stars all the way for Reece and his colleagues.
Shane · 1 April 2023 · Robinson Michael & Jackson Strood
Agent replied · 31 May 2023
Hi Shane, thank you very much for your review. It was our pleasure to assist you. Wishing you all the best in the future. Kind regards, Reece and the team
★★★★★ 5/5
GoogleEveryone we came into contact with at the branch were pleasant and helpful. We were kept up to date throughout and made the stressful house buying process stress free. Would recommend!
Jessica · 1 April 2023 · Robinson Michael & Jackson Strood
Agent replied · 31 May 2023
Hi Jessica, thank you for your review. It was our pleasure to assist you both buying your first home. Can't wait to see it when it's finished. Kind regards, Reece and the team
★★★★★ 5/5
GoogleExcellent service from start to finish. We were kept informed throughout the whole sale process and communication was excellent. Special thanks to sales progresser, Michelle, who was great at liaising with all parties and getting our sale completed as quickly as possible. Very professional. Highly recommended.
Paul · 1 April 2023 · Robinson Michael & Jackson Strood
Agent replied · 31 May 2023
Hi Paul, thank you for your review and feedback on our services. Wishing you all the very best for the future. Kind regards, Reece and the team
★★★★★ 5/5
GoogleRobinson Michael Jackson provided a professional service and were very helpful at every stage of marketing my property for sale and in the purchase of my new property. Michelle kept me up to date along the way. I would not hesitate to use them again. Thank you!
David · 1 April 2023 · Robinson Michael & Jackson Strood
Agent replied · 31 May 2023
Hi David, thank you so much for your review. Wishing you all the very best for the future. Kind regards, Reece and the team
★★★★★ 5/5
GoogleJody has been so helpful through the process of getting to exchange, and even put up with me calling her everyday! Thank you so much! Would definitely recommend!
Megan · 1 April 2023 · Robinson Michael & Jackson Maidstone
Agent replied · 31 May 2023
Hi Megan,
Thank you for your kind words regarding Jody and her service! It's been a pleasure to work with you and all the best for the future!
Many thanks,
The Robinson Michael & Jackson Maidstone Team
★★★★★ 5/5
GoogleJody was incredible throughout the whole process! Definitely the most friendly estate agent I've come across and doesn't beat around the bush, she has been amazing from start to finish and kept me updated every step of the way.
Amy · 1 April 2023 · Robinson Michael & Jackson Maidstone
Agent replied · 31 May 2023
Hi Amy,
Thank you for your kind words about Jody and her brilliant service. We're glad you've been pleased with the service provided.
Many thanks,
The Robinson Michael & Jackson Maidstone Team
★★★★★ 5/5
GoogleWhen we was looking to buy we got so much help and advice. Lily helped us so much with buying advice, along with sending us so many properties that were exactly what we were looking for and she really paid attention to our requirements and what we wanted.
When we come to sell we will definitely be contacting Lily. Fantastic customer service and industry knowledge.
Louise · 1 April 2023 · Robinson Michael & Jackson Gravesend
Agent replied · 31 May 2023
Dear Louise. Its great to hear you were pleased with our service and in particular Lily. Your comments have been passed on and we look forward to working with you when you are ready to sell. Many thanks
★★★★★ 5/5
GoogleThank you for all your help last year in getting our first home! The team made the process a lot easier and supported us through our experience. A year on we are very happy in our house and will be using Robinson Michael and Jackson when we are ready to move again. Thank you!
Millie · 1 April 2023 · Robinson Michael & Jackson Gravesend
Agent replied · 31 May 2023
Dear Millie. So glad you are still happy and thanks for not forgetting us and taking the time to write a review. It was greatly appreciated.
★★★★★ 5/5
GoogleI recently had the pleasure of working with Andy and Lily. From start to finish, they were professional, organised, and incredibly helpful.
One of the things that stood out to me the most was their excellent organisation and communication. They were always available to answer my questions and kept me up to date every step of the way. They were always on top of things, and I never had to worry about anything falling through the cracks. They really care about their clients, and it shows in everything they do. Thank you, Andy and Lily, for all your hard work! Dave
David · 1 April 2023 · Robinson Michael & Jackson Gravesend
Agent replied · 31 May 2023
Many thanks David for your kind words. Much appreciated
★★★★★ 5/5
GoogleI am writing this review, specifically based on the customer service that I have experienced from Lily so far. She has a really personable and informative manner that disarms you. A great negotiator and saleswoman. After 3 years of searching through Covid and the SDLT holiday, we nearly missed viewing a decent property. At first, we had been informed by email that there were no more slots to view and we were a little disheartened given how quickly we had responded to the advert. I rang the office, spoke with Lily and explained our family search. She sounded understanding and promised to call us if any cancellations arose. She kept her word, notifying us on a Friday evening! I picked up her message on a Saturday morning and a few hours later we were on our way to view the property. Our offer has recently been accepted so now the real work begins but I trust Lily and her team to help both parties/families involved with a smooth transaction.
Bev · 1 April 2023 · Robinson Michael & Jackson Gravesend
Agent replied · 31 May 2023
Thank you so much for taking the time to write such a detailed review. It’s lovely to hear about your recent experience and we look forward to working with you on your purchase.
★★★★★ 5/5
GoogleI met Ellie at the property I was considering letting. Found Ellie to be professional, knowledgeable and a pleasure to meet. Ellie took professional photos to promote the property with recommendations for the rental value. Ellie also handled the many viewings at the property which I also attended. Again making the whole experience smooth where I had no need to have any input.
When the property was passed to the office. Hollie and Stacey kept me informed with all details and offers. A tenant was chosen after detailed information was given to me to make the choice easier.
Robson and Jackson portal is excellent. This enables me to easily send all required documents and check the progress at any time
Overall excellent service start to finish.
Look forward to working with and a thanks to Ellie, Hollie and Stacey
T · 1 April 2023 · Robinson Michael & Jackson Gravesend
Agent replied · 31 May 2023
Hey, thank you so much for your positive feedback on our service and our portal. You're an absolute breeze to work with and we hope to work with you again in the near future. We hope you and the tenants are very happy. All the best! - The Lettings Team
★★★★★ 5/5
GoogleThese guys are the top of their game!!
We used them previously on our last house and again this time. Andy and his team go above and beyond to help. Our latest sale was in a complicated chain and all of the team worked very hard to both sell our house and to ensure that we got the house we wanted too
Andy, Jo, Nicola, Lily, Tammy, Georgia, Joseph and any names I have missed, THANKYOU !!!
We highly recommend Robinson Michael and Jackson both for selling and buying a property.
👏
BodWorld · 1 April 2023 · Robinson Michael & Jackson Gravesend
Agent replied · 31 May 2023
Thanks Tracy. It has certainly been a rollercoaster but we got there in the end. We hope you will be so happy in your new home.
★★★★★ 5/5
GoogleI called RMJ and spoke to Lily when I was looking to buy my first home. She was really attentive and talked me through the whole process and next steps so it wasn’t too overwhelming, she was fantastic at putting me at ease from beginning to end - nothing was too much! She was proactive and sent over multiple properties that matched my needs and I am confident I will buy through them!
When the time comes I will not hesitate to use them again and would highly recommend them to anyone, fantastic service overall!!
Tas · 1 April 2023 · Robinson Michael & Jackson Gravesend
Agent replied · 31 May 2023
Dear Tas. We are so pleased to hear that you were happy with the service provided and that you would recommend us to others. It certainly makes the job we do worthwhile. Thank you.
★★★★★ 5/5
GoogleWe had an excellent lettings experience with Robinson Michael and Jackson. They were extremely professional when they came out to look at the property, advised us well on the price and made us feel like we were in safe hands.
Ellie, Hollie and Stacey were very helpful and I would certainly recommend them to any other landlords.
Lucy · 1 April 2023 · Robinson Michael & Jackson Gravesend
Agent replied · 31 May 2023
Hey Lucy & Ben, Thank you for your lovely words! It was an absolute pleasure working with you both and we are glad we found the right tenants for you and the process went smoothly! We hope to work with you again in the future! Thanks- The Lettings Team.
★★★★★ 5/5
FacebookAll at RMJ were great selling my house but huge thank you must go to Jo who was amazing and put up with my endless questions and stressing during the sale process. Jo you are a star and RMJ are lucky to have you.
Alison · 27 March 2023 · Robinson Michael & Jackson Gravesend
Agent replied · 18 June 2024
Thank you so much!
★★★★★ 5/5
TrustpilotDealt with Sam in the Sittingbourne…
Dealt with Sam in the Sittingbourne Branch, always happy to help and quick to come back to me.
Justin · 22 March 2023 · Robinson Michael & Jackson Chatham & Rochester
★★★★★ 5/5
GoogleRating only, no written review.
Graham · 8 March 2023 · Robinson Michael & Jackson Strood
Agent replied · 6 June 2023
Hi Graham, thank you for your review. Kind regards, Reece and the team
★★★★★ 5/5
GoogleRating only, no written review.
Varinder · 8 March 2023 · Robinson Michael & Jackson Strood
Agent replied · 6 June 2023
Dear Mr Paul, thank you for your review. Kind regards, Reece and the team
★★★★★ 5/5
GoogleWe met Reece from Robinson, Michael &
Jackson a few days ago as we needed a house valuation for probate purposes.
Reece was very professional, patient with our questions & sympathetic to our situation.
In the near future I will need to buy & sell
I already know where to go.
John · 8 March 2023 · Robinson Michael & Jackson Strood
Agent replied · 31 May 2023
Hi John, thank you for your review, we look forward to helping you in the future. Kind regards, Reece and the team
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