5/5
GoogleNina was absolutely amazing when communicating between my solicitor and the sellers solicitor. Not sure it would’ve happen in the timescale without her! Would recommend.
Trusted Agent profile
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Robinson Michael & Jackson estate agents in Rainham, Gravesend, Strood and 4 more
★★★★★
8,211 reviews across 7 offices and 3 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,211 reviews on three platforms, rated 4.9 out of 5 overall.
8,004
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
177
Reviews on Trustpilot
All 7 offices
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Our offices
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
- Robinson Michael & Jackson Rainham & Gillingham17 High Street, ME8 7HX1,962 reviews · 1,961 on Google (4.9)295 in the last 90 days
- Robinson Michael & Jackson Gravesend21A - 21B King Street, DA12 2EB1,575 reviews · 1,565 on Google (4.9)100 in the last 90 days
- Robinson Michael & Jackson Strood109 High Street, ME2 4TJ1,197 reviews · 1,181 on Google (4.9)84 in the last 90 days
- Robinson Michael & Jackson Chatham & Rochester22B Military Road, ME4 4JA1,135 reviews · 958 on Google (4.9)47 in the last 90 days
- Robinson Michael & Jackson Maidstone15a King Street, ME14 1BA956 reviews · 955 on Google (4.9)150 in the last 90 days
- Robinson Michael & Jackson Walderslade381 Walderslade Road, ME5 9LL802 reviews · 801 on Google (4.9)23 in the last 90 days
- Robinson Michael & Jackson Sittingbourne38 West Street, ME10 1AP587 reviews · 586 on Google (4.9)44 in the last 90 days
Latest reviews from every Robinson Michael & Jackson office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleVery friendly and helpful staff who put your mind at ease. Always there to answer questions 7 days a week. Staff who done viewings were exceptional. Would highly recommend this estate agents to sell your property. Thank you to you all. Wes and shelley
5/5
GoogleI recently viewed a potential new home and was shown around by Learna. Excellent service and was able to answer any questions I had regarding buying a first home. We appreciate everything Learna and RMJ done for us and would recommend them.
4/5
GoogleGreat experience with RMJ team in Rainham to put my property up for let. They secure a suitable tenant in a timely manner and onboarding was seamless. Thank you Nikki, Ellie and Stacey
5/5
GoogleGreat experience with the Rainham branch, special mention to Lee, Izabella and Nina. Very proactive approach, I never had to chase for updates. Good sound advice given regarding marketing our property, would definitely use again in future.
5/5
GoogleNikki is a great asset to the team at Robinson Michael & Jackson! She has been extremely kind, helpful and approachable. She made us feel at ease with any queries me and my partner had, and I would recommend her to anyone looking for rental advice. Thank you Nikki, you are absolutely great and it was a pleasure to meet you on Saturday.
5/5
GoogleWe had a long journey from the property viewing till completion but we were supported by this amazing team. Being first time buyers and in a chain wasn't easy, but with the help of Ryan, Nina, Kay and a few more (I'm sorry that I don't remember all the names), we could finally get our first house. They are helpful, proactive, respectful and patient enough to answer all my questions. It was easy to communicate with them and this is very important in a buying process. Thank you for making our dream come true!
5/5
GoogleRating only, no written review.
Agent replied · 1 October 2023
Dear David. Thank you for your 5 star review. RMJ Gravesend Team
5/5
GoogleQuick and helpful response. An excellent service.
Agent replied · 1 October 2023
Thank you for your review Roger! Wishing you all the best! - The Lettings Team
5/5
GoogleHad a great experience with MARIYA and the team thanks rmj :)
Agent replied · 1 October 2023
Dear Charlie. We really appreciate your review. Thank you.
5/5
GoogleMade the whole process very easy, great team!!
Agent replied · 1 October 2023
Thanks so much for the review Nick! All the best with your new home! :)
5/5
GoogleMariya has been very helpful and informative when helping with my property search. Recommend
Agent replied · 1 October 2023
Many thanks for your kind words. We hope to find you a house soon.
5/5
GoogleI spoke to a young man called Ryan, he was very patient and helpful. Great customer service 😊👍🏼 …
Agent replied · 1 October 2023
That’s so kind of you to take the time to say this. thank you.
5/5
GoogleThis company arranged our letting for us in a very professional manner and I would highly recommend them.
Agent replied · 1 October 2023
Thank you for your review Alec, wishing you all the best with your new tenants :)
5/5
GoogleJo was very helpful with the buying of our new home, was constantly updating us and finding out any information we asked for. Would definitely recommend
Agent replied · 1 October 2023
Dear Stephanie. Many thanks for your review and for mentioning Jo. We do appreciate it and hope you are happy in your new home.
5/5
GoogleRecently sold our family home of 29 years and the whole team in the Gravesend office supported us through the journey keeping us updated on how the process was progressing- always available to answer any questions - definitely would recommend this estate agent
Agent replied · 1 October 2023
Dear Colin. It was our pleasure assisting you and we would love to reward you with any recommendations we receive. Many thanks Andy & the team
5/5
GoogleIn the last 12 months we have successfully sold two properties with Lilly and RMJ, my aunts and my late mothers. On both occasions RMJ impressed me with their open and honest feedback. They achieved in both cases the maximum return on our properties and could not do enough for us. I have felt previously with house sales that information is lacking but this is not the case with RMJ, they kept us up to date. They are professional and great people to business with. I will be using them again.
Agent replied · 1 October 2023
Dear Wayne. We really appreciate the time you took to write such a lovely review. Thank you from the whole RMJ team
5/5
GoogleAbsolutely brilliant. I cannot thank and praise enough. I am going through a separation at the moment and didn’t know what my options were with regards to renting a property with a less than perfect credit rating. I spoke to Simon on a Saturday morning and he was so kind and patient with me, explained the whole process and what i could look to do. I cannot thank him for taking the time to speak to me when I was at an all time low and worrying about becoming homeless. Would highly recommend. Thank You Simon, you’re a star.
Agent replied · 1 October 2023
Thank you so much for your very kind review, Sarah. We're here to help and are wishing you all the best. - Simon, Lettings Manager
5/5
GoogleEllie and the team have been super professional, attentive and personal. They have made the process super smooth from start to finish and have excellent in their communication. Would defiantly recommend, super happy we partnered with Robinson Michael & Jackson Gravesend
Agent replied · 1 October 2023
Thank you for your kind review Rav, it has been such a pleasure to work with you! Wishing you all the best! :) - The Lettings Team
5/5
GoogleRM&J Been fantastic buying our first home Helped us informed us in every aspect. Big thank you to TJ, Jodie, and Danny. Lovely people.
Agent replied · 14 July 2024
Dear SK, Thank you so much for your fantastic feedback! We're thrilled to hear that RM&J helped make your first home purchase a positive experience. TJ, Jodie, and Danny are indeed lovely people, and we'll be sure to pass along your kind words to them. If there's anything else we can assist you with, please don't hesitate to reach out. Congratulations on your new home! Best regards, Robinson Michael & Jackson.
5/5
GoogleWe would like to thank the team for helping us with the process of buying our house. We received the key on Friday, we are very happy. Thank you for all the professionalism and agility in the process. We will always be grateful for all your efforts. Our best regards
Agent replied · 29 October 2023
Hi Sophie, Thank you for your review. Kind regards, Team RMJ Strood
5/5
GoogleFrom the start all the staff have been approachable, helpful and very informative. I have been regularly kept up to date with the progress. All the staff have made great efforts in getting my home sold quickly and have made the experience so much less stressful than I've endured with other agents in the past. Well done the Strood Team!!!
Agent replied · 1 August 2023
Hi Denise, thank you for your review. We wish you all the very best for the future. Kind regards, Reece and the team
5/5
TrustpilotTracy Wright - Ebbsfleet Garden
I recently used Tracy Wright at Ebbsfleet Garden City as my Sales Progressor, and she was extremely thorough and helpful throughout the entire process. My sale took 9 months and Tracy worked hard to ensure I finally got my sale over the line, and I couldn't have done it without her. Her friendly yet assertive approach made me feel at ease and assured at the same time, and she always kept me up-to-date with the progress. I highly recommend using her to get a result.
5/5
GoogleRMJ sold our property within 24 hours of it going live - we couldn’t ask for anything more. The team we all very friendly and kept us up to date at every stage of the process and we would highly recommend the team at Strood office.
Agent replied · 29 August 2023
Hi Liz, thank you so much for your review. Team RMJ Strood
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Robinson Michael & Jackson is among EA Masters 2026 winners.
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Sales
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Lettings
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 2023
2023 1 award EA Masters 2023 winners
- WinnerEA Masters 2023: Best Estate Agent Guide Awards, Sales and Lettings, Medium (6 to 20 branches)
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
- Award winning agency (1)EA Masters 2020
- Surrey, E&W Sussex, Kent Sales and Lettings
2019 1 award EA Masters 2019 winners
- Award winning agency (1)EA Masters 2019
- Surrey, E&W Sussex, Kent
2018 1 Silver EA Masters 2018 winners
- SilverEA Masters 2018: Best Estate Agent Guide 2019, Sales, Medium (6 to 20 branches)
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
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Questions about Robinson Michael & Jackson
Which Robinson Michael & Jackson office has the most reviews?
Rainham has the most, with 1,962 reviews rated 4.9 out of 5, followed by Gravesend with 1,575.
Where are the Robinson Michael & Jackson offices?
The seven Robinson Michael & Jackson offices, by town:
- Chatham: 22B Military Road, Chatham, ME4 4JA
- Gravesend: 21A - 21B King Street, Gravesend, DA12 2EB
- Maidstone: 15a King Street, Maidstone, ME14 1BA
- Rainham: 17 High Street, Rainham, ME8 7HX
- Sittingbourne: 38 West Street, Sittingbourne, ME10 1AP
- Strood: 109 High Street, Strood, ME2 4TJ
- Walderslade: 381 Walderslade Road, ME5 9LL
Has Robinson Michael & Jackson won any awards?
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
