Trusted Agent profile
Verified
★★★★★
8,209 reviews across 7 offices and 4 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,209 reviews on four platforms, rated 4.9 out of 5 overall.
8,002
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
177
Reviews on Trustpilot
All 7 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleVery polite and helpful Did not feel under pressure to make a decision on the spot very patient Thankyou
⭐️⭐️ Thank you so much for your lovely feedback! We’re really pleased to hear you found our service polite, helpful and patient. It’s important to us that you never feel pressured into making a decision, so we’re glad you felt comfortable … More
5/5
GoogleExcellent
Thank you for taking time to leave us a 5 star review! Kind Regards, Robinson, Michael and Jackson Maidstone Sales
5/5
GoogleFollowing my purchase of the house, I can only thank Mrs. Tammy for all the help and effort she has put into me and my family. We are very grateful for everything she has done for us.
Thank you so much for your lovely review and kind words. We’re delighted to hear that you and your family are happy in your new home. Tammy will be absolutely thrilled to know how much you appreciated her help and support throughout your purchase. We’ll be sure to pass your kind comments on to her. Thank you again for choosing us, and we wish you and your family every happiness in your new home. If you know anyone who is looking to buy, sell or let a property, we would be very grateful for a recommendation. As a thank you, we offer a Bluewater voucher for successful referrals!
5/5
GoogleExcellent service from Michaela, Lucy, Grace and Harry! Highly recommend!
Thank you for the review Simon, look forward to working with you on the next one. Kelly and the Lettings team
5/5
GoogleIt is always an absolute pleasure working with Harry, Grace, Michaela and Lucy at Robinson, Michael & Jackson (Rainham). Working with the team on a regular basis is a pleasure, they are all very professional, knowledgeable, efficient and helpful. The team always answer questions very quickly and politely. Thank you so much. Colette
🌟🌟 Thank you so much for your lovely feedback! We’re so pleased to hear you’ve been happy with the service, especially from Antoaneta. The whole team takes pride in making the process as smooth and professional as possible, your kind words mean a lot!, Kelly & the Lettings Team 🌟🌟 …
5/5
GoogleWe had a great experience booking to view houses with Sophia, she was informative and even suggested other houses that we might be interested in. Bookings were made promptly and we were shown around by Tilly who was also lovely! Thank you both for a great experience! 😊 …
Thank you so much for your lovely feedback! 😊 We’re delighted to hear that you had such a positive experience with Sophia and Tilly. It’s great to know Sophia was able to help with the viewings and suggest other properties that suited your search, and that Tilly made you feel welcome during the viewings. We really appreciate you taking the time to share your experience and wish you all the best with your property search! 🏡
5/5
GoogleLibby has been professional, proactive and helpful throughout the process. They have taken the time to understand our requirements, provided useful advice and helped identify suitable tenants to approach. Their communication has been clear, responsive and professional.
Thank you so much for your fantastic review! We’re delighted to hear that Libby has been professional, proactive and helpful throughout the process. It’s great to know that she took the time to understand your requirements, provided useful … More
5/5
GoogleRMJ got an offer on our house within a week of being up for sale and helped us get an offer accepted on the house we wanted to buy! Very happy with RMJ so far on our progress! 100% recommend!
Thank you so much for your fantastic review, Rhys! 😊🏡 We’re absolutely delighted to hear that we were able to secure an offer on your home within the first week and, just as importantly, help you get an offer accepted on the property you wanted to buy! 🔑✨ It’s fantastic to know that you’re so happy with the progress so far. We’ll continue to do everything we can to keep things moving smoothly right through to completion. 🤝🌟 Thank you again for your 100% recommendation and for choosing RMJ, we really appreciate it! 💙 Best wishes, Ryan and The RMJ Team
5/5
GoogleExcellent service, friendly environment and very welcoming.
Hi Veritas, Thank you for your review. We really appreciate your feedback. Just to let you know, we have a referral scheme in place. If you recommend someone to RMJ and they successfully complete a sale with us, we'll reward you with £100 worth of vouchers as a thank you. We look forward to hearing your name mentioned in the future! Kind regards, Team RMJ Strood
5/5
GoogleHarry Carnt helped me sorting out the issues in the newly rented house. Very fast and good communication! Thanks
⭐️⭐️ Thank you so much for your lovely feedback! We’re delighted to hear that Harry was able to help get the issues at your new home sorted so quickly. It’s great to know you were happy with his communication and the support he provided. We’ll be sure to pass your kind words on to Harry! 😊 From Kelly & the Lettings Team ⭐️⭐️
5/5
GoogleErin was quick to contact me about my enquiry on a property, was lovely and great communication over the phone. I look forward to viewing the property.
Thank you for your lovely review! We’re so pleased to hear that Erin was quick to respond and provided such friendly and helpful communication. We’ll be sure to pass on your kind feedback! We hope you have a great viewing and fingers … More
1/5
TrustpilotThey offer no help or support
They offer no help or support, they are simply a middle company that aims to get people’s money and add an extra unnecessary charge to there invoices , could be avoided
4/5
GoogleHad two viewings with Jake from RMJ and overall had a good experience. He was polite, efficient, and very helpful during our first visit, sharing great details about the property. My only minor critique is that our second visit was a bit quiet, but professional nonetheless. Thank you, Jake!
Thank you for taking the time to leave us a review and for sharing your feedback. We’re delighted to hear that you had a positive experience with Jake and found him polite, efficient and helpful during your viewings. We really appreciate your honest feedback regarding the second viewing as well, and we’ll be sure to pass your comments on to Jake. Thank you again for choosing RMJ, and we wish you all the best in your property search! If you know anyone who is looking to sell or let a property, we would also be very grateful for a recommendation. As a thank you for any successful referral, we offer a Bluewater voucher.
5/5
GoogleInitially we put our house on the market with another estate agent and although they got us some offers resulting in 2 sales, the after sales care was awful resulting in both sales falling through. There was no communication which lead to …
Thanks Sharon- it was far from straight forward but we got there in the end! thanks again for giving us the opportunity- from Dallas and the team
5/5
GoogleAll staff were extremely helpful and reassuring, Printing off documents from the solicitor, explaining some technical terminology and generally offering support when needed,, Particular thanks to Dallas for his patience over.a somewhat …
Thank you Thelma - we hope you are enjoying your new home at the seaside! Dallas & the team at Robinson,Michael & Jackson Walderslade
5/5
GoogleBuying our first home was a huge milestone for us, and like many first-time buyers, we found the process exciting but also quite stressful at times. There is so much you simply do not know the first time around, so good communication really …
Thank you for your kind words Ann and we all hope you are enjoying your new home - Dallas & the team at RMJ Walderslade
5/5
GoogleGreat service and communication Lucy, Harry, Grace and Michaela just make everything so easy. I would thoroughly recommend Robinson Michael and Jackson to anyone.
⭐️⭐️ Thank you so much for your wonderful feedback! We’re delighted to hear that Lucy, Harry, Grace and Michaela have made everything so easy for you. It’s fantastic to know you’ve been so happy with the service and communication from the … More
5/5
GoogleJosie was extremely friendly and professional, got us booked in very smoothly. Thank you for your service today.
Thank you for your wonderful review! We’re so pleased to hear that Josie was friendly, professional, and made the booking process so smooth. We really appreciate your feedback and look forward to welcoming you again soon! … More
5/5
GoogleGreat team and Michaela has always dealt with any queries I've had.
⭐️⭐️ Thank you for your kind feedback! We’re delighted to hear that Michaela has always been responsive and helpful with any queries you’ve had. Your support means a lot to us. From Kelly & the Lettings Team ⭐️⭐️
5/5
GoogleIn the most conplicated transaction ever, Lee Franklin demonstrated to be an excellent professional. Really patient and truly goal oriented. Thanks for all..
5/5
GoogleRMJ lettings are absolutely amazing, particularly Grace! Grace always goes above and beyond, always coming back to you when she says she will and ultimately is am all round lovely person. Thank you so much Grace x
⭐️⭐️ Thank you so much for your lovely feedback! We’re absolutely delighted to hear how highly you think of Grace. It’s fantastic to know she always goes above and beyond, keeps you updated when she says she will, and has made such a … More
5/5
GoogleLibby was professional and prompt, arranging viewings at short notice and guided me through the tenancy application process. Thoroughly recommend this estate agent
Thank you so much for your lovely review! It’s great to hear that Libby made the tenancy application process clear and straightforward for you. … More
5/5
GoogleRating only, no written review.
Hi Lee, thank you for taking the time to leave this 5-star review⭐ We are so pleased you are happy. - RMJ Chatham
5/5
GoogleThe whole team have been great but a little shout out has to go to Jess Michacz who has been a little diamond so far on this journey, great communication and very good communication... I would highly recommend Jess and the team. Thanks again 😊 …
Thank you so much for your fantastic review, Andrew! 😊🏡 We’re absolutely delighted to hear that the whole team has been so helpful throughout your journey. … More
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Robinson Michael & Jackson is among EA Masters 2026 winners.
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 20232023 1 award EA Masters 2023 winners
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Silver EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Send Robinson Michael & Jackson a message.
Rainham has the most, with 1,962 reviews rated 4.9 out of 5, followed by Gravesend with 1,575.
The seven Robinson Michael & Jackson offices, by town:
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
