Trusted Agent profile
Verified
★★★★★
8,211 reviews across 7 offices and 3 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,211 reviews on three platforms, rated 4.9 out of 5 overall.
8,004
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
177
Reviews on Trustpilot
All 7 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleBecca was very helpful in providing me with details for a property that i was interested in renting.
Dear Paul, Thank you for your feedback! We're glad to hear that Becca was helpful in providing you with details for the property you were interested in renting. If you have any more questions or need further assistance, please feel free to reach out to us. Best regards, Robinson, Michael and Jackson.
5/5
GoogleJody Collins has been exemplary in keeping in touch and chasing progress on this transaction.
Dear Ravi, Thank you for your wonderful feedback! We're thrilled to hear that Jody Collins provided exemplary service by keeping you informed and chasing progress on your transaction. We'll be sure to pass along your kind words to her. If you have any more questions or need further assistance, please don't hesitate to reach out. Best regards, Robinson, Michael and Jackson.
5/5
GoogleGreat work from Ennis and Becca, really helped us through the whole process and communication was brilliant.
Dear Luke, Thank you so much for your kind words! We're thrilled to hear that Ennis and Becca provided great assistance and communication throughout the process. If you have any more questions or need further assistance, please don't hesitate to reach out to us. Best regards, Robinson, Michael and Jackson.
5/5
GoogleRebecca & Ennis were brilliant. Effortless service, always answered the phone and helped me each step of the way. Cheers!
Dear Gruffald, Thank you so much for your wonderful review! We're thrilled to hear that Rebecca and Ennis provided brilliant service, making the process effortless and being there for you every step of the way. We appreciate your kind words and are here for any future assistance you may need. Cheers! Best regards, Robinson, Michael and Jackson.
5/5
GoogleJody and TJ go above and beyond to help. They are an absolute credit to the place. Highly recommend these two!! Thank you both so much x
Dear Shannon, Thank you for your wonderful feedback! Jody and TJ are truly exceptional, and we're delighted they could assist you so well. We appreciate your recommendation! Best regards, Robinson, Michael and Jackson.
5/5
GoogleDanny was so polite and helpful selling my beautiful home. Would highly recommend and will use them again in future.
Dear Isaac, Thank you so much for your kind words! We're delighted to hear that Danny provided such polite and helpful service during the sale of your home. We appreciate your recommendation and look forward to assisting you again in the future. Best regards, Robinson, Michael and Jackson.
5/5
GoogleI couldn’t recommend Danny and the team at Robinson Michael & Jackson enough. Danny’s knowledge of the local area was fantastic and his team helped me secure a successful sale within 2 weeks of being on the market.
Dear Ross, Thank you so much for your review! We're thrilled to hear that Danny and our team at Robinson Michael & Jackson provided such excellent service. Danny's local knowledge and the team's dedication helped secure a successful sale within just 2 weeks. We appreciate your recommendation and are here for any future assistance you may need. Best regards, Robinson, Michael and Jackson.
5/5
GoogleWent through the process with Tilly, she was helpful with great advice and guidance. I felt comfortable in her hands throughout the whole time.
Good afternoon, Thank you for your wonderful review! We're delighted to hear that Tilly provided you with helpful advice, guidance, and made you feel comfortable throughout the process. We'll be sure to pass along your kind words to her. If you have any more questions or need further assistance, please don't hesitate to reach out. Best regards, Robinson, Michael and Jackson.
5/5
GoogleMe and my partner recently viewed a property with Danny, he was very knowledgeable about the property and area. He answered all the questions we had and made the whole experience very easy.
Dear Myles, Thank you for your feedback! We're glad to hear that Danny provided knowledgeable and helpful service during your property viewing. If you have any more questions or need further assistance, please feel free to reach out to us. Best regards, Robinson, Michael and Jackson.
5/5
Googlegreat experience We had a viewing booked with Becca and she has been excellent throughout the process . Such a lovely person, so helpful and very professional Absolutely brilliant
Hello Sayed, Thank you for taking the time to leave a review for Becca! It is greatly appreciated. Many thanks, Robinson, Michael and Jackson
5/5
GoogleThe entire process went smoothly, and I want to extend my gratitude to Rebecca for her thorough explanations and patience throughout. Overall, it was a positive experience.
Dear Anushka, Thank you for your feedback! We're delighted to hear that you had a smooth experience and that Rebecca provided thorough explanations and patience throughout the process. If you have any more questions or need further assistance in the future, please feel free to reach out to us. Best regards, Robinson, Michael and Jackson.
5/5
GoogleFrom the moment my property was valued I felt confident that RMJ was the right agent for me. I have been continuesly kept up to date from my property going under offer ( which was over the asking price ) through to the solicitors process. Strongly recommend.
Dear Harry, Thank you for your great review! We're delighted you felt confident with us from the start and appreciate your recommendation. If you need anything else, feel free to reach out. Best regards, Robinson, Michael and Jackson.
5/5
GoogleFantastic service! Amazing customer service through the whole process to viewing to completing. Becca and Ennis really went out of their way to help and Libby was fantastic helping us get all the documents in order!
Dear Kayleigh, Thank you so much for your fantastic review! We're thrilled to hear that you had a great experience with us, from viewing to completion. Becca, Ennis, and Libby are indeed amazing team members, and we'll be sure to pass along your kind words to them. If there's anything else we can assist you with, please don't hesitate to reach out. Thanks again for choosing us! Best regards, Robinson, Michael and Jackson.
5/5
GoogleRecently had the lettings manager Ennis round to value my home, they managed to source a tenant within 3 days with it being on the market. I then dealt with Libby until the tenants moved in and she made everything progress very smoothly and was always there to answer any questions I had relating to the tenancy or legislation. I had a really good experience with this letting agent and would recommend to anyone looking to rent their home out.
Dear Kennedy, Thank you so much for your wonderful review! We're thrilled to hear about your positive experience with Ennis and Libby. Finding a tenant within 3 days and ensuring a smooth process is exactly what we aim for. We appreciate your recommendation and are here for any future assistance you may need. Best regards, Robinson, Michael and Jackson.
5/5
GoogleRating only, no written review.
Hi Luke, Thank you for your review. Regards Team RMJ Strood
5/5
GoogleRating only, no written review.
Hi Freya, thank you for your review. Kind regards, Team RMJ Strood
5/5
GoogleRating only, no written review.
Hi Michael, thank you for your review. Wishing you all the very best for the future. Kind regards, Team RMJ Strood
5/5
GoogleRating only, no written review.
Hi Adam, thank you for your review. Kind regards, Team RMJ Strood
5/5
GoogleRating only, no written review.
Hi Kayleigh, thank you for your review. Kind regards, Team RMJ Strood
5/5
GoogleRating only, no written review.
Hi Jess, thank you for your review. Kind regards, Team RMJ Strood
5/5
GoogleVery helpful. Excellent service.
Hi Steve, thank you for your review. Kind regards, Team RMJ Strood
5/5
GoogleNancy and the team at RMJ have been extremely professional and a pleasure to deal with. They know the local market and their customers well which has greatly helped in our recent sale.
Dear Mr Frost, Thank you very much for taking the time to share your experience with RMJ Strood. We are thrilled to hear that you found our services to be professional and enjoyable. Our primary goal is always to provide our clients with the highest level of service, and it's incredibly rewarding to hear that we succeeded in doing so with your recent sale. We take great pride in our knowledge of the local market and our dedication to understanding our customers' needs. It's fantastic to know that this knowledge and understanding contributed positively to your experience with us. Kind regards, Team RMJ Strood
5/5
GoogleNancey has been amazing! Constantly keeping me informed through my journey looking for a property. Madison has been great showing me around several properties. Found my forever home
Hi Julie, thank you for your review. It's our pleasure to assist you with finding your new home. We look forward to giving you your keys. Kind regards, Team RMJ Strood
5/5
GoogleThe Strood branch of RMJ and Reece and team helped with the sale of my late dads house,even when the first buyer pulled out last minute just before Christmas,the team worked hard to put the property back on the market to get the sale over the line. Thank you.
Hi Paul, Thank you for sharing your experience with us. We're truly glad that our team at the Strood branch of RMJ and Reece could assist you in selling your late father's house, despite the unexpected setback with the first buyer pulling out just before Christmas. It's heartening to hear that our team's dedication and effort paid off in relisting the property and ensuring the sale went through smoothly. Your appreciation means a lot to us, and we're honored to have been able to support you during this time. If there's anything else we can assist you with, please don't hesitate to reach out. We're here to help in any way we can. Thank you once again for entrusting us with the sale of your father's house. Kind regards, Team RMJ Strood
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Robinson Michael & Jackson is among EA Masters 2026 winners.
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 20232023 1 award EA Masters 2023 winners
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Silver EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Send Robinson Michael & Jackson a message.
Rainham has the most, with 1,962 reviews rated 4.9 out of 5, followed by Gravesend with 1,575.
The seven Robinson Michael & Jackson offices, by town:
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
