Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleBecca from Robinson Michael and Jackson provided exceptional service, guiding me seamlessly through the letting process. Her professionalism, local expertise, and prompt communication made the start of my letting journey effortless and enjoyable! I’m excited to meet with Becca whilst finding the perfect rental home!. Becca's proactive approach, personalized attention, and genuine care for my needs were truly impressive. I highly recommend Becca and Robinson micheal and Jackson for anyone seeking an stress-free and enjoyable letting experience. Thank you, Becca, for your outstanding support.
Robyn · 31 March 2024 · Robinson Michael & Jackson Maidstone
Agent replied · 14 July 2024
Dear Robyn,
Thank you so much for your glowing review! We're thrilled to hear that Becca provided exceptional service and made your letting journey effortless and enjoyable. Her professionalism, local expertise, and prompt communication are qualities we pride ourselves on. We'll be sure to pass along your kind words to Becca. If you have any more questions or need further assistance, please don't hesitate to reach out. Thanks again for choosing Robinson Michael and Jackson!
Best regards,
Robinson, Michael and Jackson.
★★★★★ 5/5
GoogleBig thanks to Lily and Tammy for getting our dream move secured
Jake · 29 March 2024 · Robinson Michael & Jackson Gravesend
Agent replied · 28 April 2024
Dear Jake. Thank you for your review. We hope you love your new home.
★★★★★ 5/5
GoogleFantastic service
Everyone truly helpful and professional
The very best in a testing time
Su · 29 March 2024 · Robinson Michael & Jackson Gravesend
Agent replied · 20 June 2024
Dear Sue, Thank you so much for your kind words. Glad to have been service. From all the Gravesend team
★★★★★ 5/5
GoogleTammy has helped us through the process all the way would recommend Michael robinson Jackson estate agents
Vicky · 29 March 2024 · Robinson Michael & Jackson Gravesend
Agent replied · 20 June 2024
Dear Vicky. Great to hear you were happy with our service, especially Tammy, Thanks for putting your faith in us. From Andy, Tammy and team
★★★★★ 5/5
GoogleWe recently bought a property through RMJ and Tammy was very helpful throughout the process, helping to smooth through bumps in the road. Thank you Tammy!
Charlotte · 29 March 2024 · Robinson Michael & Jackson Gravesend
Agent replied · 28 April 2024
Dear Charlotte. So glad with you were happy with our service and your kind words about Tammy. Much appreciated. Thank you
★★★★★ 1/5
GoogleGuess I was too forward to provide the initial review without having a physical view of the property, relying only on a virtual viewing. A deceitful edited video sent by one of your Lettings Agent which failed to capture all the flaws in the flat. It's been almost 4weeks since I moved in and none of the repairs I observed and notified your team accordingly are yet to be carried out. Rather your maintenance team kept ignoring mails.
I don't know who should be held responsible for the delay, if it's your team or the Landlord?
Oyinlola · 29 March 2024 · Robinson Michael & Jackson Gravesend
★★★★★ 5/5
GoogleRMJ Gravesend were great from beginning to the end. They really helped with the purchase of my property and kept on top of things to progress it and get it to the finish line. If you a buying a property with them, then you are in good hands.
Temi · 29 March 2024 · Robinson Michael & Jackson Gravesend
Agent replied · 28 April 2024
Dear Temi
Thank you so much for your kind words. Glad to have been of service. We hope you are happy in your new home.
★★★★★ 5/5
GoogleA sign of a good estate agent is one that actually turns up when you have made contact. Andy from RMJ did that, he took the time to listen to us, he looked round the property, including the attic and garage (which not many agents do), before giving us his honest view.
Whilst we may not be selling right now, Andy has given us the confidence to know that when we do want to sell, our property will be well looked after and the sale effectively managed.
Lorraine · 29 March 2024 · Robinson Michael & Jackson Gravesend
Agent replied · 20 June 2024
Thank you so much for your review. If you decide to sell in the future we would love to help.
★★★★★ 5/5
GoogleHaving never dealt with Robinson Michael & Jackson in Gravesend and now having direct experience of both buying and selling through them, I can recommend them without hesitation.
The team were great throughout and given the tough market environment at the end of 2023/start of 2024, they remained focused, engaged and sought routes to support a successful outcome. They always took/returned my calls, with key points of contact clear through the process. Tammy always remained positive and transparent.
As a Manager, I cannot fault Andy's approach. Again, always contactable, provided support and guidance when needed, whilst achieving results within the realms of what we desired.
A super team, with a wider network of offices and expertise.
Thanks all at RMJ!
M · 29 March 2024 · Robinson Michael & Jackson Gravesend
Agent replied · 20 June 2024
Thank you so much for taking the time to write such a nice review, We really do appreciate it, Thanks again from Andy, Tammy and all the Gravesend team.
★★★★★ 5/5
GoogleMy partner and I have had such a brilliant service provided by Lily, Tammy, Nicola and Jo at RM&J, to cover the sale of my partners property and for the purchase of our now new property.
The team at RM&J were always contactable, were very reasonably priced and helped chase up matters with solicitors and other parties when needed, as well as fully keeping us in the loop with progress and next steps throughout the whole process to completion; I highly recommend RM&J.
Andy · 29 March 2024 · Robinson Michael & Jackson Gravesend
Agent replied · 28 April 2024
Dear Andy. Many thanks for your review. It was a pleasure assisting you for the sale. It would be amazing if you did recommend us to others. We would love to give you a thank you gift voucher.
★★★★★ 5/5
GoogleAll round great experience! Very helpful team and easy to communicate with along the journey of selling my property. The team also recommended an excellent solicitor in Cain Associates who was also very helpful and kept me updated along the process. Overall, a very thorough and professional service with Robinson Michael & Jackson which helped ease the stress and made things much easier! Highly recommend!
Pete · 29 March 2024 · Robinson Michael & Jackson Gravesend
Agent replied · 20 June 2024
Dear Peter. Very please to hear you were happy with our service and would recommend us. We do give our referral vouchers so would love you reward you in the future. Thank you
★★★★★ 4/5
GoogleI had a fantastic experience working with Robinson Michael & Jackson team who helped me find the perfect home. Their communication throughout the entire process was outstanding, and they demonstrated a clear understanding of my requirements. Unlike several other estate agents I dealt with over the past few months, this team executed the job perfectly.
Though there were a few gaps in aligning my specific situations, which we had discussed earlier, the overall experience was positive. I'd like to highlight the wonderful teamwork exhibited by Andy, the branch manager, along with Ryan, Tammy, and Lilly. Their combined efforts truly made a difference. Well done!
Karthik · 29 March 2024 · Robinson Michael & Jackson Gravesend
Agent replied · 28 April 2024
Dear Karthik. We really appreciate you taking the time to write a review of our service so far. We look forward to working with you on the purchase of your new home. Thanks again. Andy and the team
★★★★★ 5/5
GoogleAs my first sale and purchase, the staff made a very stressful experience a lot easier.
Nina Nash was the most patient and efficient person you could ask for in this process and was always there when you needed help.
Highly recommendable
Claire · 28 March 2024 · Robinson Michael & Jackson Rainham & Gillingham
Agent replied · 16 June 2024
Hello Claire,
Thank you for sharing your feedback about your first sale and purchase experience with us. We understand that it can be a stressful process, and we're glad to hear that our staff, especially Nina Nash, made it a lot easier for you. We appreciate your kind words and recommendation. If there's anything else we can assist you with or if you have further feedback, please feel free to let us know.
★★★★★ 5/5
GoogleAs the conveyancing solicitor, I would like to thank Lee and his team helping our client sell his property following the unexpected death of his partner. The team at RMJ in Gillingham were thoroughly professional and helpful to both us and our client thorughout the process. I would highly recommend RMJ Gillingham to anyone looking to sell their property.
Peter · 28 March 2024 · Robinson Michael & Jackson Rainham & Gillingham
Agent replied · 16 June 2024
Dear Peter,
Thank you so much for taking the time to share your experience with us. We understand that dealing with the unexpected passing of a loved one can be an incredibly challenging time, and we're honoured to have been able to assist you and your client through this process.
It's heartening to hear that you found our team to be professional and helpful throughout the conveyancing process. At RMJ, we strive to provide compassionate and efficient service to all our clients, especially during sensitive situations like these.
Your recommendation means a lot to us, and we truly appreciate your trust in our estate agency. Should you or your clients require any further assistance in the future, please don't hesitate to reach out to us.
★★★★★ 5/5
GoogleI would like to share my positive experience of renting property via Robinson Michael 8
Jackson in Rainham. Friendly and helpful staff, particularly Kelly, Nikki, Ellie & Jessie , who patiently answered all our questions and resolved all the issues occurred throughout the rental process. I can highly recommend using this agency! Thank you very, very much!!
Kateryna · 28 March 2024 · Robinson Michael & Jackson Rainham & Gillingham
Agent replied · 16 June 2024
Thank you for the lovely review :) We hope you settle into your lovely new flat! Kelly & the Lettings Team.
★★★★★ 5/5
GoogleIf I can give more than 5* I would. Ellie was super amazing from start to finish, from the viewing to after moving in, her and her team were very patient through the documentation process as that might take a lot longer than expected in some cases.
I just want to say thank you for making my exprience with Robinson Michael &Jackson such a pleasant one, it gives me hope that the landlords could me just as nice and pleasant.
God bless you all for your hard work 🙏🏾
Accounts · 28 March 2024 · Robinson Michael & Jackson Rainham & Gillingham
Agent replied · 16 June 2024
Thank you very much for your kind words, i will pass the lovely feedback back to Ellie - Kelly & the Lettings Team
★★★★★ 5/5
GoogleRMJ have dealt with us on a number of our sales and purchases. Once again they have delivered in a honest, professional and supportive manor.
Lee and his team have always been communicative and helpful.
I have recommended them to friends and family, and will continue to do so without hesitation.
Thank you for your help
Paul · 28 March 2024 · Robinson Michael & Jackson Rainham & Gillingham
Agent replied · 16 June 2024
Dear Paul,
Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that you've had consistently excellent experiences with RMJ throughout your sales and purchases. Delivering honest, professional, and supportive service is always our top priority, and we're glad to hear that Lee and the team have been communicative and helpful throughout the process.
Your recommendation means the world to us, and we truly appreciate your trust and confidence in our services. We look forward to continuing to assist you and your loved ones in the future. Should you need anything else, please don't hesitate to reach out.
★★★★★ 5/5
GoogleTia has been a great help!
Krit · 28 March 2024 · Robinson Michael & Jackson Chatham & Rochester
Agent replied · 26 July 2024
Thank you
★★★★★ 5/5
GoogleSpoke to Danny Baxter , excellent customer service
Kayla · 22 March 2024 · Robinson Michael & Jackson Maidstone
★★★★★ 5/5
GoogleThe whole team are amazing and so helpful!
Charlotte26 · 19 March 2024 · Robinson Michael & Jackson Maidstone
Agent replied · 14 July 2024
Dear Charlotte,
Thank you for taking time to leave us a fiver star review!
Many thanks, Robinson, Michael and Jackson.
★★★★★ 5/5
GoogleGreat experience. Ellie was great throughout the process 👍 …
Harvey · 19 March 2024 · Robinson Michael & Jackson Maidstone
Agent replied · 14 July 2024
Dear Harvey,
Thank you for your feedback! We're glad you had a great experience with Ellie. If you have any more questions or need further assistance, please feel free to reach out to us.
Best regards, Robinson, Michael and Jackson.
★★★★★ 5/5
GoogleTilly was really helpful, excellent customer service!
Alasdair · 19 March 2024 · Robinson Michael & Jackson Maidstone
Agent replied · 14 July 2024
Dear Alasdair,
Thank you for your kind words! We're thrilled to hear that Tilly provided excellent customer service. If you have any more questions or need further assistance, please don't hesitate to reach out.
Best regards,
Robinson, Michael and Jackson.
★★★★★ 5/5
GoogleVery easy to talk and deal with and knowledgeable.
I suggest talking to Becca could not be more helpful
Richard · 19 March 2024 · Robinson Michael & Jackson Maidstone
Agent replied · 14 July 2024
Dear Richard,
Thank you for your feedback! We're delighted to hear that you found Becca easy to talk to, knowledgeable, and helpful. If you have any more questions or need further assistance, please don't hesitate to reach out to us.
Best regards,
Robinson, Michael and Jackson.
★★★★★ 5/5
GoogleAll the staff are very helpful and friendly, made everything so easy and simple. I would recommended to all
Claire · 19 March 2024 · Robinson Michael & Jackson Maidstone
Agent replied · 14 July 2024
Dear Claire,
Thank you so much for your kind words! We're glad to hear that our team made your experience easy and simple. If you have any more feedback or need further assistance, please feel free to reach out. We appreciate your recommendation!
Best regards, Robinson, Michael and Jackson.
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