Robertson Smith and Kempson estate agents in London

★★★★★ 1/5

Google

My personal experience was the staff are disrespectful and somewhat sarcastic! Also they don’t take down the properties that are taken from these websites on the day or even in that week! Which is really weird, I had to call them form a …

Tara · 16 February 2026 · Robertson Smith and Kempson London (137 High Street)

★★★★★ 5/5

Google

Asim has been amazing at supporting myself along the way, never giving up and made everything happen! Thank you Asim!!

Viki · 16 February 2026 · Robertson Smith and Kempson London (137 High Street)

★★★★★ 5/5

Google

We recently moved into a new flat with the support of RSK. In particular, Ishaan, Tara, and Gaetano provided excellent assistance throughout the process, keeping us well informed and maintaining close communication with the landlord, which helped ensure everything went smoothly.

Kassana · 16 February 2026 · Robertson Smith and Kempson London (137 High Street)

★★★★★ 5/5

Google

I had a fantastic experience with Robertson&Kempson Acton, especially thanks to Aadam and John. They were both extremely professional, great at building rapport, and always kept me informed throughout the process. Their attentive and helpful approach truly made the experience seamless.

Olha · 16 February 2026 · Robertson Smith and Kempson London (137 High Street)

★★★★★ 5/5

Google

My partner and I have just purchased our first home with Robertson Smith & Kempson Acton and we had the pleasure of having Tamsa as our estate agent. We just wanted to say a huge thank you to her patience and constant communication …

Tyler · 16 February 2026 · Robertson Smith and Kempson London (137 High Street)

★★★★★ 1/5

Trustpilot

Would give 0 stars if I could

Would give 0 stars if I could. Shockingly embarrassing to call this company an estate agency. They put properties online that are no longer available. People on the phone are rude. Stay well away!!!

Kings · 31 January 2026 · Robertson Smith and Kempson London (1 Central Buildings)

★★★★★ 5/5

Google

I had a very positive experience with RSK and Gaetano Signorile , while looking for a new flat for myself and my children. From the very beginning, Gaetano was kind, understanding, and extremely professional. He arranged the viewing around …

Alexandra · 16 January 2026 · Robertson Smith and Kempson London (137 High Street)

★★★★★ 1/5

Trustpilot

I contacted this agency toI contacted this agency to ask for details about a property I was interested in purchasing. ask for…

I contacted this agency to ask for details about a property I was interested in purchasing. During the conversation, the receptionist hung up on me in the middle of the call and then hung up several more times when I tried to call back. On top of that, the information she provided was incorrect and misleading, which could have seriously affected a purchase decision. I would not consider this agency trustworthy for property buyers, and based on this experience, I also would not recommend it to property sellers.

Jacob · 8 January 2026 · Robertson Smith and Kempson London (116 Northfield Avenue)

★★★★★ 5/5

Google

Amber Goonesekera helped us to get our recent flat purchase over the line before Christmas which was fab. She was always happy to chase outstanding enquiries when needed and would regularly check in with us.

Philippa · 18 December 2025 · Robertson Smith and Kempson London (116 Northfield Avenue)

★★★★★ 5/5

Google

Davinder was genuinely supportive and great to deal with. Very professional, quick to respond, and always willing to help. I’d happily recommend!

Melanie · 16 December 2025 · Robertson Smith and Kempson London (69 Greenford Avenue)

★★★★★ 5/5

Google

I couldn’t be happier with the service from Robertson Smith & Kempson. Gaetano Signorile, the manager, went above and beyond to ensure things moved quickly and efficiently. …

Ana · 16 December 2025 · Robertson Smith and Kempson London (137 High Street)

★★★★★ 5/5

Google

Priyesh is fantastic, we feel very supported as landlords and he is always responsive, professional and friendly.

Dawn · 11 December 2025 · Robertson Smith and Kempson London (137 High Street)

★★★★★ 5/5

Google

We would like to give a massive thank you to Tamsa, she has been always very helpful and supportive trought out the process Has been a pleasure 🙏🏻 Roberto and Paula …

Roberto · 11 December 2025 · Robertson Smith and Kempson London (137 High Street)

★★★★★ 5/5

Trustpilot

An excellent team to let & manage your rental property

We've recently placed our rental property with RSK to be both let & managed by them. Throughout the process we have found everyone we've dealt with, from Macaela and Bailey in lettings to Daisy & her team in property management to be professional, approachable, understanding, efficient & patient. The team in property management have been particularly helpful in dealing with a number of issues that have arisen for the new tenants since they moved in, especially Jaye who has proven to be very organised & effective in her role. If you make a request for help with an issue at the property, whether tenant or landlord, you can be certain that Jaye will get it resolved in the most constructive & advantageous manner possible for both parties. She's a real asset to RSK & its clients.

Rob · 10 December 2025 · Robertson Smith and Kempson London (116 Northfield Avenue)

★★★★★ 5/5

Trustpilot

Our experience started with Daisy ans Gaetano

Our experience started with Gaetano, who was very hospitable in organising visits for us on the properties we were interested in. Once we found a place we liked, Daisy has since kept good care of us, attentive to our needs and overall very friendly and approachable.

Tejas · 5 December 2025 · Robertson Smith and Kempson London (116 Northfield Avenue)

★★★★★ 5/5

Trustpilot

RSK 10/10!

RSK have been great so far. Gaetano was extremely helpful in our house search and Daisy has been great since moving in. She has helped us get some furniture that was needed and any issues we have had have been solved by her quickly. It’s a pleasant surprise to be treated so well by a letting agency. Thank you Daisy and Gaetano!

Isaac · 4 December 2025 · Robertson Smith and Kempson London (116 Northfield Avenue)

★★★★★ 5/5

Google

We recently sold our flat through Robertson Smith & Kempson (RSK) in Acton and couldn’t be happier with the service. We originally chose RSK after a great experience with their lettings team, and the sales team has been just as impressive. A special mention has to go to Tamsa, who was our main point of contact throughout the process. We are based on the US West Coast, which introduced a lot of communication challenges due to the time difference, but Tamsa handled everything flawlessly. She has been incredibly responsive, patient, and proactive, often going above and beyond to keep the sale moving despite time zones and a number of unforeseen complexities. Tamsa is an excellent negotiator, always transparent, and consistently one step ahead. In what was, at times, a very challenging process, she was a genuine bright spot. Her professionalism and dedication made a huge difference for us. I would highly recommend RSK Acton to anyone selling or letting in the area, and I’d give an extra star if I could for Tamsa. She absolutely deserves recognition for the outstanding work she’s done.

Richard · 4 December 2025 · Robertson Smith and Kempson London (137 High Street)

★★★★★ 5/5

Google

I had a wonderful experience viewing two properties in different locations with Gaetano Signorile. He drove us between the locations, which made the journey comfortable and enjoyable. Gaetano was very friendly, attentive, and provided thorough details about each property. I truly appreciated his helpful and professional service.

Elli · 4 December 2025 · Robertson Smith and Kempson London (137 High Street)

★★★★★ 5/5

Google

We had a very positive experience with RSK during our recent move. We appreciated their approach, which felt very balanced, both seller and buyer centric. They were very proactive throughout the process, which made things much smoother for us. Communication was consistent and reliable; they made sure to keep us updated, often on a weekly basis. They always seemed well-informed and organized. The team was professional, very quick to pick up calls, and very understanding. It was a pleasure dealing with them overall. A special note for Karam, our primary contact, who was excellent at keeping in touch and providing timely updates.

Julie · 4 December 2025 · Robertson Smith and Kempson London (116 Northfield Avenue)

★★★★★ 5/5

Google

Had a great experience with Ishaan, who was really kind/lovely and helped us get a place at short notice that was within our stipulated budget. Nothing was too much trouble for him, and he is one of those rare type of property professionals that actually listens to what you are looking for! His colleague Priyesh was also very helpful in getting all the paperwork sorted. Highly recommend, thanks again

Christina · 27 November 2025 · Robertson Smith and Kempson London (137 High Street)

★★★★★ 5/5

Google

Rating only, no written review.

Hei · 27 November 2025 · Robertson Smith and Kempson London (137 High Street)

★★★★★ 5/5

Google

Great service from a team who do what they say they will! Thank you.

Roz · 25 November 2025 · Robertson Smith and Kempson London (137 High Street)

★★★★★ 5/5

Google

Had a great experience with Tamza who showed me and my partner properties.

Maryam · 25 November 2025 · Robertson Smith and Kempson London (137 High Street)

★★★★★ 5/5

Google

I recently sold my flat and had an excellent experience working with this estate agent. Tamsa was always responsive, supportive, and patient throughout the process. Although the sale took longer than expected due to delays on the solicitors’ side, she handled everything with professionalism and always in a very friendly manner. I truly appreciated her dedication and her approach and would definitely recommend her to anyone looking to sell their property.

Roberto · 25 November 2025 · Robertson Smith and Kempson London (137 High Street)