5/5
GoogleHad great help and assistance from Ryan in the sales team, took care of all my worries and made my experience simple and easy.
Trusted Agent profile · Surrey and Berkshire
Verified
Regents estate agents in Staines upon Thames, Woking, Sunbury On Thames and 1 more
★★★★★
951 reviews across 4 offices and 2 platforms
Regents has four offices, in Staines upon Thames, Woking, Sunbury On Thames and Addlestone (Surrey and Berkshire). Together they have 951 reviews on two platforms, rated 4.4 out of 5 overall.
839
Reviews on Google
All 4 offices
112
Reviews on Facebook
Business-wide
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Our offices
Regents's four offices, most reviewed first. Each has its own page.
- Regents Staines upon Thames161 High Street, TW18 4PA370 reviews · 276 on Google (4.2)13 in the last 90 days
- Regents WokingUnit 9 The Goldsworth Park Centre, GU21 3LG350 reviews · 254 on Google (4.4)3 in the last 90 days
- Regents Sunbury On Thames55 Staines Road West, TW16 7AH343 reviews · 254 on Google (4.7)13 in the last 90 days
- Regents Addlestone154 Station Road, KT15 2BD152 reviews · 56 on Google (4.9)0 in the last 90 days
Awards
The Trusted Agent 2026 results for Regents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Latest reviews from every Regents office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleJo and her team provide a professional service. Will be recommending Townends in future
4/5
GoogleSahil helped my wife and I with a house purchase late 2017. We found him to be pragmatic, honest and open from the first viewing right through to collecting the keys to our new home. At times, I think the branch was short staffed which sometimes made it tricky to get hold of Sahil. This was no reflection on Sahil personally, and is the only reason I'm not awarding the full five stars. I'd definitely consider using Townends Regents again.
5/5
GoogleHad a great experience with David and Joanna, they were very helpful in finding me a new appartment to rent
5/5
GoogleOur house was sold for the asking price within days. The staff were very helpful and courteous throughout, from the initial valuation through to completion.
5/5
GoogleI found Joanna Eden in the Staines office very professional in her approach to re-let my flat in Oaks Road. I will be 80 next year and like most my age a bit slow, but Joanna was helpful and I hope the new tenant will move in on the 1st December Many thanks to the Townends team in particular the Staines Office for all their help
5/5
GoogleWe rented a property from townends dealt with Richard who was really helpful and Joanna who was really helpful. Thank you for sorting our rental property out so fast .it's lovely.
5/5
GoogleFantastic customer service and knowledge from Richard which is important for me. A real pleasure dealing with him.
5/5
GoogleRated Staines Townends Regents a solid 5 stars, had no problems when approaching for help with finding what I needed, Dave was very accommodating and helpful through the whole process. Thanks!
5/5
GoogleWhilst attempting to rent out my property to new tenants I came across a number of serious problems in the flat. Joanna from Townends, Staines was able to advise me how to best proceed. Having fixed problems within flat Joanna was able to get me tenants in super fast time. Excellent!!!!!!
5/5
GoogleFantastic agents, have had 2 properties let and sold through them. A truly professional team (led by Michael Sharp), which are dedicated in helping their clients achieve their ambitions. Would definitely recommend their services to any landlords and property owners out there.
5/5
GoogleTownends are different from other agent's. Richard proved that a good customer experience was important to him. Would use again and definitely recommend!
5/5
GoogleExcellent service at a fair price. You really do get what you pay for. Joanna was great to work with, communicative, straight forward, honest and always seemed to be smiling. Heartily recommend.
5/5
GoogleI dealt with Christina and she let me know she was new to the company, she was very helpful and attentive, dressed smartly and nothing was an issue. Really impressed!! She is an honourable member to the Staines branch!!
5/5
GoogleFound them to be really good. Walked in off street and was assisted by Joanna who was actually Lettings Manager, but she was super helpful, friendly and really knowledgeable of the local area.
5/5
GoogleRecently spoke to Ms Jo Eden about future availability/costs of lettings property in the Staines area, and although she knew my enquiry might not result in my renting a property she was patient and very knowledgeable. I felt confident that she had given me all the information I needed and will certainly be in contact with her when I am in the position to go ahead.
5/5
GoogleHaving dealt with Craig over the years ( financial advisor ), He put me onto the lettings team. After numerous viewings they found me a tennant It was a pleasure to work with them, and they were very professional in their choice (especially Richard ) .Overall a good experience.
5/5
GoogleI used Townends to sell my property in Staines. The service and their understanding of the market was instrumental in helping me achieve a quick sale at a price which exceeded my expectations. I would recommend Tim and his team to anyone looking to sell in the near future.
5/5
GoogleWe’ve just used Townends Regents to sell our home in Staines. I can not recommend Tim De Souza highly enough. His whole team there (Sahil, Arthur, and Matt Clifford Egham branch) were extremely professional - friendly, courteous, efficient and effective. Excellent! Thank you so much.
5/5
GoogleJoanna had helped me immensely the last couple of weeks. Going above the call of duty every step of the way. I’m so thankful and love my new home. Highly recommend !!
5/5
GoogleI had a great experience with Townends estate agents. I dealt mostly with Arthur who was so accommodating to my schedule and very professional however all of the staff were friendly and extremely helpful. They went above and beyond to make sure my needs were met as well as ensuring the process was swiftly dealt with. I would highly recommend this agency.
5/5
GoogleThe Staines Office has greatly improved because of Joanna Eden's presence. Her confidence, her knowledge and the ability to liaise professionally with prospective tenants and landlords is remarkable. She is a credit to Townends.
5/5
GoogleBrilliant, Professional, courteous, helpful are a few words to describe the service that we received. Arthur was brilliant in sourcing us the right property and his team did an amazing job for completing in the time frame that we had requested and were suggested. Made a great B'day gift for my wife whose bday was on the same day as the exchange. Thank you Townends. we would definitely recommend you all. Thank you.
4/5
GoogleA lovely team and a professional service offered from start to finish, definitely recommend.
Agent replied
Hi Lewis, Thank you for taking the time to leave a review. We agree the Townends team at Staines-upon-Thames are lovely! Many thanks, Townends
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Regents
Which Regents office has the most reviews?
Staines upon Thames has the most, with 370 reviews rated 4.0 out of 5, followed by Woking with 350.
Where are the Regents offices?
The four Regents offices, by town:
- Addlestone: 154 Station Road, Addlestone, Surrey, KT15 2BD
- Staines upon Thames: 161 High Street, Staines upon Thames, Berkshire, TW18 4PA
- Sunbury On Thames: 55 Staines Road West, Sunbury On Thames, Surrey, TW16 7AH
- Woking: Unit 9 The Goldsworth Park Centre, Woking, Surrey, GU21 3LG
Has Regents won any awards?
Yes. In The Trusted Agent 2026 awards: Regents, Sunbury On Thames won Trusted Agent.
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