Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
TrustpilotHighly recommend
We have sold our last 2 houses through Redbrik and have always found the service 5*.
From pulling everything together very quickly ( as we needed to get on the market asap ) the communication, viewings carried out while we were on holiday, support and honest opinions as well as getting us more than the asking price.
The easiest 5* rating to give, I have and will continue to recommend Redbrick to anyone going on the market.
Louisa · 7 September 2023 · Redbrik Sheffield
Agent replied · 30 September 2023
Thank you Louisa
★★★★★ 5/5
TrustpilotGreat experience from start to finish…
Great experience from start to finish selling our home! Approachable staff willing to answer all our questions and keep us updated with the progress of the sale
Eleanor · 7 September 2023 · Redbrik Sheffield
Agent replied · 30 September 2023
Thank you Eleanor
★★★★★ 5/5
TrustpilotAmazing service from start to finish
Amazing service from start to finish. A great company who deliver what they promise. From the initial valuation right up until completion they were caring, understanding and prompt always. Will definitely use again.
Gina · 30 August 2023 · Redbrik New Homes
Agent replied · 19 June 2024
Thank you Gina
★★★★★ 5/5
TrustpilotAmazing service from start to finish
Amazing service from start to finish.
A great company who deliver what they promise. From the initial valuation right up until completion they were caring, understanding and prompt always. Will definitely use again.
Gina · 30 August 2023 · Redbrik Sheffield
Agent replied · 30 September 2023
Thank you Gina
★★★★★ 1/5
TrustpilotAvoid avoid avoid this agent for…
Avoid avoid avoid this agent for tenancy agreement both tenants and landlords, beware!!!. A constructive loot for tenants and landlords. A very honest review to all the potential tenants and landlords out there, the sheffield team are loots who professional loot your deposit money by false invoices. Unnecessary additional charges when vacating. The landlords are charged for re-advertisement of property while tenant also pays towards it, so Redbrik takes the benefit of the money from both parties. In the name Maintainance, landlords are ripped off with money charged at premium cost to them for any maintenance request from tenant.Reports they created for after tenancy inspections are done within their capacity favouring their profits and drawing maximum share of the deposits that are held. I was charged around 600£ as clean of house while I had professionally arranged cleaning with tenancy clean service providers paying over 200£. My deposit which was held about 880£ I am only receiving 280£!! Complete ripp off this agent is. Reports created are not legitimate. No scale for 'fair wear and tear' and looked behind radiotors and inside pipes for dirt and provided in report. Making a bogus report.I wish I could have uploaded video taken just minutes before handing over keys. Would have been a solid proof to what I have written here as review.I am aware that they charge the owner and the tenants and make their money on both sides for maintenance and others without both parties involving together. So playing the middle man game! I am aware of re-advertisement charge for both parties and charges such as repairs were charged hefty for home owner. Ripped off me 450£ worth for breaking tenancy agreement while and forced me to stay another month additional so they can end the contract. Then after that a ripp off of my deposit held!Absolute not Service quality. Only money making company. Please avoid this! As per deposit held scheme, during dispute, the deposit hold service provider requests to arrange negotiation with agent. Agent refused to take part in any negotiation and asks to take despute method. Clearly them taking the advantage of the system that despute services take months to resolve. This agent has no concern or regard to tenants, nor is landlords.I wish there was any more platform where I can shout out loud that these agents are ripp offs.
Safwan · 29 August 2023 · Redbrik Sheffield
Agent replied · 30 September 2023
Hi, Thank you for taking the time to leave us a review. We do feel this review is inaccurate, so would love the opportunity to discuss this with you further.Please feel free to give us a call on 0114 361 0140 Many thanks
★★★★★ 5/5
GoogleRating only, no written review.
Sharon · 27 August 2023 · Redbrik New Homes
Agent replied · 26 August 2024
Thanks for the 5-star review Sharon!
★★★★★ 5/5
GoogleRating only, no written review.
Everton · 27 August 2023 · Redbrik New Homes
★★★★★ 5/5
GoogleRating only, no written review.
Dhanial · 27 August 2023 · Redbrik New Homes
★★★★★ 5/5
GoogleRating only, no written review.
Doris · 27 August 2023 · Redbrik New Homes
★★★★★ 5/5
GoogleRating only, no written review.
Nyunt · 27 August 2023 · Redbrik New Homes
★★★★★ 5/5
GoogleGreat customer service. Very professional. A letting agency you can trust.
Adeolu · 27 August 2023 · Redbrik New Homes
★★★★★ 5/5
GoogleAlways super organised, personalised approach and flexible to changing needs.
We really appreciate their honesty and practical perspective on things. Great service, would highly recommend Redbrik.
Donna · 27 August 2023 · Redbrik New Homes
Agent replied · 26 August 2024
Thank you for taking the time to give this fantastic review Donna, very much appreciated!
★★★★★ 5/5
GoogleGood advice. Friendly service. Really on the ball and using there chosen solicitors really helped speed things along. All in all great service.
Martine · 27 August 2023 · Redbrik New Homes
Agent replied · 26 August 2024
We're glad you're happy with the service you have received, thank you for a great review!
★★★★★ 5/5
GoogleDealt with Redbrik a few times the last few years, most recently today. Their customer service is outstanding and they cannot be more helpful. Thank you so much, highly recommend
Kate · 27 August 2023 · Redbrik New Homes
Agent replied · 26 August 2024
Thank you so much for taking the time to leave us a glowing review Kate, it's very much appreciated!
★★★★★ 5/5
GoogleVery happy with how Redbrik handled my late Father's property sale. Done with professionalism and empathy. Would recommend.
Mandy · 27 August 2023 · Redbrik New Homes
Agent replied · 26 August 2024
We're glad you received the support that you deserve Mandy! Thank you for the kind review
★★★★★ 5/5
GoogleThank-you so much for a 5 Star service ! Friendly. Responsive. Professional.
I have been kindly looked after by Georgina Wood for the last 3 years and have found her to be incredibly engaging, caring and supportive, with transparency and professionalism.
Thank-You so much Georgina, it's really appreciated.
Kind Regards, Jason Cotton.
Men-Talk · 27 August 2023 · Redbrik New Homes
Agent replied · 26 August 2024
Thank you for the great review Jason. We are glad Georgina has helped so much with making your moving process seamless.
★★★★★ 5/5
GoogleThrough out the process, Redbrick in general and more specially so agent Liz (E Wheelhouse) was superb in her timely communication and actively following up with other stakeholders. Thank You.
Abbas · 27 August 2023 · Redbrik New Homes
Agent replied · 26 August 2024
Thank you for the five star review Abbas!
★★★★★ 5/5
GoogleI would like to thank Redbrik especially Rory and Georgina for helping us rent our property. The staff have been extremely helpful and friendly. I would highly recommend you to other people. Thank you very much.
Michelle · 27 August 2023 · Redbrik New Homes
Agent replied · 26 August 2024
Thank you for such a lovely review Michelle!
★★★★★ 5/5
GoogleWe have been with Redbrik, as a landlord, for a few years. Georgina and Abigail have always been very helpful, friendly and professional. Will would certainly use and recommend Redbrik again.
Barry · 27 August 2023 · Redbrik New Homes
Agent replied · 26 August 2024
Thanks for the great review Barry!
★★★★★ 5/5
GoogleHaving visiting the Chesterfield branch I was so impressed with the politeness and the professionally friendly staff ! Even the staff who were not dealing with me greeted me! I would also like to thank Georgina who as gone above and beyond to help with matters !
A big thank you to all at REDBRIK
Joanne · 27 August 2023 · Redbrik New Homes
Agent replied · 26 August 2024
Thank you for taking the time to leave such a lovely review Joanne!
★★★★★ 5/5
GoogleVery pleased with all the people I dealt with working for Redbrick Estate Agents in Chesterfield. My special thanks to Liz and Ross who were my main contacts. Would recommend Redbrick Estate agents to my friends and acquaintances.
Narinder · 27 August 2023 · Redbrik New Homes
Agent replied · 26 August 2024
Thanks for such a great review Narinda!
★★★★★ 5/5
GoogleWe worked with Grace Bradbury, who was absolutely amazing! Guided us through all the process, always answered calls and kept us in the loop. She is a credit to the business!
Lydia · 27 August 2023 · Redbrik New Homes
★★★★★ 1/5
GoogleI wish I could give one star. I would never recommend Redbrik as a letting agency as they will try and take your deposit over damage that was already present on move in (even when you have proof!) and tell you blatant lies. As a tenant they were a nightmare to contact and will make you feel as if you are a second class citizen for renting. We were also charged a £600 fee to move out early as we had a change in situation and then proceeded very slowly to find a new tenant. Not only this, the letting agency who visited for viewings arrived late at the same time as the viewer so they didn't get any time to look round the house first, and I ended up having do their job for them and answer questions. They also proceeded to not turn up on one visit and not inform us they weren't coming so I wasted half my day waiting. Absolute joke of a company and shouldn't call themselves professionals. Money grabbing letting agency.
Bridie · 27 August 2023 · Redbrik New Homes
Agent replied · 26 August 2024
Hi Bridie, we're sorry to read your review and would love to discuss further. Please feel free to give us a call on 0114 361 0140
★★★★★ 5/5
GoogleCurrently selling my property with Redbrik. Has only been on the market afew weeks and a offer has been accepted. From the beginning until now everything has been handled so professionally and the staff are so helpful and friendly. Siobhan has always kept me updated and was a pleasure to deal with. Fantastic work and would definitely recommend to anyone buying selling or letting
Gemma · 27 August 2023 · Redbrik New Homes
Agent replied · 26 August 2024
Thanks for the great review, Gemma!
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