Trusted Agent profile · Derbyshire

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Redbrik estate agents in Chesterfield, Stocksbridge and Sheffield

4.5

★★★★★ Excellent

1,889 reviews across 5 offices and 4 platforms

www.redbrik.co.uk

Redbrik has five offices, in Chesterfield (two offices), Stocksbridge and Sheffield (two offices) (Derbyshire). Together they have 1,889 reviews on four platforms, rated 4.5 out of 5 overall.

Google logo

4.6 / 5

1,573

Reviews on Google

All 5 offices

Facebook logo

4.5 / 5

53

Reviews on Facebook

Business-wide

Yell logo

5.0 / 5

1

Reviews on Yell

Business-wide

Trustpilot logo

262

Reviews on Trustpilot

All 5 offices

Our offices

Redbrik's five offices, most reviewed first. Each has its own page.

Latest reviews from every Redbrik office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Trustpilot

Highly recommend

We have sold our last 2 houses through Redbrik and have always found the service 5*. From pulling everything together very quickly ( as we needed to get on the market asap ) the communication, viewings carried out while we were on holiday, support and honest opinions as well as getting us more than the asking price. The easiest 5* rating to give, I have and will continue to recommend Redbrick to anyone going on the market.

Louisa · 7 September 2023 · Redbrik Sheffield

Agent replied · 30 September 2023

Thank you Louisa

5/5

Trustpilot

Great experience from start to finish…

Great experience from start to finish selling our home! Approachable staff willing to answer all our questions and keep us updated with the progress of the sale

Eleanor · 7 September 2023 · Redbrik Sheffield

Agent replied · 30 September 2023

Thank you Eleanor

5/5

Trustpilot

Amazing service from start to finish

Amazing service from start to finish. A great company who deliver what they promise. From the initial valuation right up until completion they were caring, understanding and prompt always. Will definitely use again.

Gina · 30 August 2023 · Redbrik New Homes

Agent replied · 19 June 2024

Thank you Gina

5/5

Trustpilot

Amazing service from start to finish

Amazing service from start to finish. A great company who deliver what they promise. From the initial valuation right up until completion they were caring, understanding and prompt always. Will definitely use again.

Gina · 30 August 2023 · Redbrik Sheffield

Agent replied · 30 September 2023

Thank you Gina

1/5

Trustpilot

Avoid avoid avoid this agent for…

Avoid avoid avoid this agent for tenancy agreement both tenants and landlords, beware!!!. A constructive loot for tenants and landlords. A very honest review to all the potential tenants and landlords out there, the sheffield team are loots who professional loot your deposit money by false invoices. Unnecessary additional charges when vacating. The landlords are charged for re-advertisement of property while tenant also pays towards it, so Redbrik takes the benefit of the money from both parties. In the name Maintainance, landlords are ripped off with money charged at premium cost to them for any maintenance request from tenant.Reports they created for after tenancy inspections are done within their capacity favouring their profits and drawing maximum share of the deposits that are held. I was charged around 600£ as clean of house while I had professionally arranged cleaning with tenancy clean service providers paying over 200£. My deposit which was held about 880£ I am only receiving 280£!! Complete ripp off this agent is. Reports created are not legitimate. No scale for 'fair wear and tear' and looked behind radiotors and inside pipes for dirt and provided in report. Making a bogus report.I wish I could have uploaded video taken just minutes before handing over keys. Would have been a solid proof to what I have written here as review.I am aware that they charge the owner and the tenants and make their money on both sides for maintenance and others without both parties involving together. So playing the middle man game! I am aware of re-advertisement charge for both parties and charges such as repairs were charged hefty for home owner. Ripped off me 450£ worth for breaking tenancy agreement while and forced me to stay another month additional so they can end the contract. Then after that a ripp off of my deposit held!Absolute not Service quality. Only money making company. Please avoid this! As per deposit held scheme, during dispute, the deposit hold service provider requests to arrange negotiation with agent. Agent refused to take part in any negotiation and asks to take despute method. Clearly them taking the advantage of the system that despute services take months to resolve. This agent has no concern or regard to tenants, nor is landlords.I wish there was any more platform where I can shout out loud that these agents are ripp offs.

Safwan · 29 August 2023 · Redbrik Sheffield

Agent replied · 30 September 2023

Hi, Thank you for taking the time to leave us a review. We do feel this review is inaccurate, so would love the opportunity to discuss this with you further.Please feel free to give us a call on 0114 361 0140 Many thanks

5/5

Google

Rating only, no written review.

Sharon · 27 August 2023 · Redbrik New Homes

Agent replied · 26 August 2024

Thanks for the 5-star review Sharon!

5/5

Google

Rating only, no written review.

Everton · 27 August 2023 · Redbrik New Homes

5/5

Google

Rating only, no written review.

Dhanial · 27 August 2023 · Redbrik New Homes

5/5

Google

Rating only, no written review.

Doris · 27 August 2023 · Redbrik New Homes

5/5

Google

Rating only, no written review.

Nyunt · 27 August 2023 · Redbrik New Homes

5/5

Google

Great customer service. Very professional. A letting agency you can trust.

Adeolu · 27 August 2023 · Redbrik New Homes

5/5

Google

Always super organised, personalised approach and flexible to changing needs. We really appreciate their honesty and practical perspective on things. Great service, would highly recommend Redbrik.

Donna · 27 August 2023 · Redbrik New Homes

Agent replied · 26 August 2024

Thank you for taking the time to give this fantastic review Donna, very much appreciated!

5/5

Google

Good advice. Friendly service. Really on the ball and using there chosen solicitors really helped speed things along. All in all great service.

Martine · 27 August 2023 · Redbrik New Homes

Agent replied · 26 August 2024

We're glad you're happy with the service you have received, thank you for a great review!

5/5

Google

Dealt with Redbrik a few times the last few years, most recently today. Their customer service is outstanding and they cannot be more helpful. Thank you so much, highly recommend

Kate · 27 August 2023 · Redbrik New Homes

Agent replied · 26 August 2024

Thank you so much for taking the time to leave us a glowing review Kate, it's very much appreciated!

5/5

Google

Very happy with how Redbrik handled my late Father's property sale. Done with professionalism and empathy. Would recommend.

Mandy · 27 August 2023 · Redbrik New Homes

Agent replied · 26 August 2024

We're glad you received the support that you deserve Mandy! Thank you for the kind review

5/5

Google

Thank-you so much for a 5 Star service ! Friendly. Responsive. Professional. I have been kindly looked after by Georgina Wood for the last 3 years and have found her to be incredibly engaging, caring and supportive, with transparency and professionalism. Thank-You so much Georgina, it's really appreciated. Kind Regards, Jason Cotton.

Men-Talk · 27 August 2023 · Redbrik New Homes

Agent replied · 26 August 2024

Thank you for the great review Jason. We are glad Georgina has helped so much with making your moving process seamless.

5/5

Google

Through out the process, Redbrick in general and more specially so agent Liz (E Wheelhouse) was superb in her timely communication and actively following up with other stakeholders. Thank You.

Abbas · 27 August 2023 · Redbrik New Homes

Agent replied · 26 August 2024

Thank you for the five star review Abbas!

5/5

Google

I would like to thank Redbrik especially Rory and Georgina for helping us rent our property. The staff have been extremely helpful and friendly. I would highly recommend you to other people. Thank you very much.

Michelle · 27 August 2023 · Redbrik New Homes

Agent replied · 26 August 2024

Thank you for such a lovely review Michelle!

5/5

Google

We have been with Redbrik, as a landlord, for a few years. Georgina and Abigail have always been very helpful, friendly and professional. Will would certainly use and recommend Redbrik again.

Barry · 27 August 2023 · Redbrik New Homes

Agent replied · 26 August 2024

Thanks for the great review Barry!

5/5

Google

Having visiting the Chesterfield branch I was so impressed with the politeness and the professionally friendly staff ! Even the staff who were not dealing with me greeted me! I would also like to thank Georgina who as gone above and beyond to help with matters ! A big thank you to all at REDBRIK

Joanne · 27 August 2023 · Redbrik New Homes

Agent replied · 26 August 2024

Thank you for taking the time to leave such a lovely review Joanne!

5/5

Google

Very pleased with all the people I dealt with working for Redbrick Estate Agents in Chesterfield. My special thanks to Liz and Ross who were my main contacts. Would recommend Redbrick Estate agents to my friends and acquaintances.

Narinder · 27 August 2023 · Redbrik New Homes

Agent replied · 26 August 2024

Thanks for such a great review Narinda!

5/5

Google

We worked with Grace Bradbury, who was absolutely amazing! Guided us through all the process, always answered calls and kept us in the loop. She is a credit to the business!

Lydia · 27 August 2023 · Redbrik New Homes

1/5

Google

I wish I could give one star. I would never recommend Redbrik as a letting agency as they will try and take your deposit over damage that was already present on move in (even when you have proof!) and tell you blatant lies. As a tenant they were a nightmare to contact and will make you feel as if you are a second class citizen for renting. We were also charged a £600 fee to move out early as we had a change in situation and then proceeded very slowly to find a new tenant. Not only this, the letting agency who visited for viewings arrived late at the same time as the viewer so they didn't get any time to look round the house first, and I ended up having do their job for them and answer questions. They also proceeded to not turn up on one visit and not inform us they weren't coming so I wasted half my day waiting. Absolute joke of a company and shouldn't call themselves professionals. Money grabbing letting agency.

Bridie · 27 August 2023 · Redbrik New Homes

Agent replied · 26 August 2024

Hi Bridie, we're sorry to read your review and would love to discuss further. Please feel free to give us a call on 0114 361 0140

5/5

Google

Currently selling my property with Redbrik. Has only been on the market afew weeks and a offer has been accepted. From the beginning until now everything has been handled so professionally and the staff are so helpful and friendly. Siobhan has always kept me updated and was a pleasure to deal with. Fantastic work and would definitely recommend to anyone buying selling or letting

Gemma · 27 August 2023 · Redbrik New Homes

Agent replied · 26 August 2024

Thanks for the great review, Gemma!

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Redbrik, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Redbrik is among the Trusted Agent Awards Night 2026 winners.

Source: Trusted Agent Awards Night 2026 winners, as published.

EA Masters

Redbrik is among EA Masters 2026 winners.

EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2025, 2026.

EA Masters by year, 2018 to 2025

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

The Negotiator Awards

Redbrik and its branches was Highly Commended at The Negotiator Awards 2023.

Highly Commended at The Negotiator Awards in one year: 2023.

Negotiator Awards by year, 2023

Source: The Negotiator Awards winners lists, as published, linked by year.

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Questions about Redbrik

Which Redbrik office has the most reviews?

Chesterfield has the most, with 510 reviews rated 4.6 out of 5, followed by Stocksbridge with 453.

Where are the Redbrik offices?

The five Redbrik offices, by town:

  • Chesterfield: 13-15 Glumangate, Chesterfield, Derbyshire, S40 1TX
  • Crystal Peaks: Unit 10, Central Atrium, Crystal Peaks Shopping Centre, Sheffield, S20 7PN
  • New Homes: 22 Glumangate, Chesterfield, S40 1TX
  • Sheffield: 837 Ecclesall Road, Sheffield, S11 8TH
  • Stocksbridge: Unit B5 Fox Valley Way, Stocksbridge, S36 2AB
Has Redbrik won any awards?

Yes. In The Trusted Agent 2026 awards, Chesterfield won Gold, Chesterfield won Gold and Sheffield won Trusted Agent. At the Trusted Agent Awards Night 2026 the group won Gold for Yorkshire and The Humber Estate Agency of the Year. The group and its branches have also won 13 other industry awards since 2018.

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