Every review we hold for the Chesterfield office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotKatie Ryalls was the estate agent who…
Katie Ryalls was the estate agent who helped me secure the house we wanted. Communication was always clear and as a first time buyer it can be a bit confusing but Katie suggested both the morgage advisor Alex who was very good and also the solicitor. It has been very simple and all moved so quickly. She was there to answer any questions and kept me up to date without even needing to request it. Thank you Katie
Amber · 30 July 2026
Agent replied · 24 September 2026
Thank you for your lovely review, Amber!
★★★★★ 5/5
GoogleAfter we failed to sell our property through another agent we decided to try Redbrik as they seemed to have a more dynamic and proactive approach to selling property. We are so glad that we did! Throughout the long and difficult process of selling in Chesterfield and buying in another area, Liz and Lisa were very professional. They kept us informed with frequent phone calls and feedback from viewings, always sounding so positive and assuring us that things would work out all right in the end. They kept us going when things were really tough and offered a lot of helpful advice. We felt they really cared about us as people, not just about selling our property. We can't thank them enough for the successful sale of our house and would highly recommend Redbrik to anyone wanting to sell their property.
Carolyn · 26 March 2026
Agent replied · 16 April 2026
What a lovely review to read Carolyn ❤️ - thank you! We've passed on your kind words to Liz and Lisa.
★★★★★ 5/5
TrustpilotThe staff and service at Redbrick was amazing
The staff at Redbrick were amazing. They kept me updated all the time. They won't over and above ensuring I knew exactly what was going on. Took clients to view and updated after every viewing. Would recommend. So many staff to thank. Andrew Sedgwick, Katie Ryalls, Jacqueline Brentnall, there are so many more. Appreciate everything you do
Lisa · 31 July 2026
Agent replied · 24 September 2026
Thanks so much for your review, Lisa! Your thanks have been passed on to Andrew, Katie & Jacqueline :)
★★★★★ 5/5
TrustpilotMy house sale.
Throughout my house sale, Katie, my Sales Managerer at Redbrik Chesterfield has been great. She's kept in touch and offered her advice. She's been innovative and responsive to my requests and suggestions. She made me feel as though I was her only client!!! I've been quite anxious throughout the sale as I was taking a major step on my own. Katie has reassured me and has always explained things thoroughly. Thanks Katie for all your help. I do also want to mention the fact that Redbrik staff have attended all the viewings so I didnt have to. It's been Joanna and Carmel in the main. Their personal input and continued care in their role has been excellent. The staff in the office have always been helpful too, answering my questions and passing on my messages etc.. To conclude I feel I certainly made the right decision when I chose to sell my home through Redbrik, Chesterfield.
Lynne · 21 January 2026
Agent replied · 31 May 2026
Thank you Lynne. This is such a lovely review to receive :)
★★★★★ 4/5
GoogleBen and Jessica were great at keeping the purchase moving, and we really appreciated how on the ball they were.
The sales progressor was a bit harder to rely on, updates were patchy, and then they suddenly reappeared right at the end.
We also found out the searches we’d been promised through Secure-Move (paid around £600) weren’t up to date, so our solicitor had to do extra checks and chasing.
Still, credit to Ben and Jessica for doing what they could to keep things steady.
B · 25 November 2025
Agent replied · 25 December 2025
Thanks for your review. We've passed on your kind words to Ben & Jessica!
★★★★★ 5/5
TrustpilotTop team
Everyone in the Redbrik team on Sheffield was courteous, efficient and friendly. They contacted me speedily and regularly with progress reports, answered my questions with authority and their SecureMove process really helped me sell promptly. I could not rate them highly enough!
Charles · 25 August 2026
Agent replied · 24 September 2026
Thanks so much for taking the time to leave us a review, Charles!
★★★★★ 5/5
TrustpilotOur experience with Katie has been…
Our experience with Katie has been second to none where has constantly kept in touch with us most days. Katie was always on the end of the phone with helpful tips and advice. Consequently we have sold our house within four weeks of listing. We couldn’t praise her enough and Redbrik aswell.
Mandy · 1 June 2026
Agent replied · 24 September 2026
Thank you so much for your review, Mandy! We've passed on your glowing feedback to Katie :)
★★★★★ 5/5
GoogleSold and bought with Redbrik and really pleased with the service we received from Redbrik. Jessica was amazing with our purchase and really can’t thank her enough for going above and beyond. Matt and Liz were brilliant, professional and friendly dealing with our sale, nothing was a bother and really proactive with viewings and following up.
Hnin · 14 April 2026
Agent replied · 16 April 2026
Thank you for your review! Your kind words will be passed on to Jessica, Matt and Liz :)
★★★★★ 5/5
TrustpilotExcellent! …
Ben at the chesterfield office has been amazing throughout our sales process, our first sale fell through and he was so supportive and genuine. We have just sold again and I will honestly miss him. He is very responsive and has worked so hard promoting our property and securing our sale. I highly recommend Ben and Redbrik.
J · 21 March 2026
Agent replied · 31 May 2026
Thank you for taking the time to leave us a review. We've passed on your kind words to Ben :)
★★★★★ 5/5
GoogleI don’t think there are enough positive words for this but here goes…
The sale of my property was set to be a rollercoaster due to the nature of the situation and foam loft insulation (nightmarish stuff!) but I couldn’t have wished for a better team supporting me throughout.
Lisa and the team have been far far more than Estate Agents- they have literally been a shoulder to cry on, a source of strength and the team to put a smile back on my face. It’s been incredibly emotional and to complete, thanks to this amazing team, has literally been life changing for me.
Communication, empathy, knowledge, advise- everything has been incredible from the start.
I can’t thank them enough- onwards to a wonderful, happy future.
100000000/10 would recommend.
Stace · 24 August 2025
Agent replied · 23 September 2025
Thank you so much Stace for such a lovely review! We'll pass your kind words onto Lisa and the Chesterfield team :)
★★★★★ 5/5
TrustpilotThe Lady overseeing our Tenancy is…
The Lady overseeing our Tenancy is Fantastic! Eve is very friend, helpful and prompt at dealing with issues or communication regarding any matter!! Very pleased with Redbrik as a whole!!
Alex · 19 September 2026
Agent replied · 24 September 2026
Thank you for your review Alex :)
★★★★★ 5/5
TrustpilotGreat estate agent
We dealt with Katie who walked us through the sales process and showed potential purchasers around. Our house was under offer in 2 weeks and we had multiple offers for our full asking price. Highly recommend
Andrew · 30 July 2026
Agent replied · 24 September 2026
Thanks for your review Andrew!
★★★★★ 5/5
GoogleRedbrik handled the sale of my house professionally and even kept me calm when I was having panic moments!!.
Also very helpful with the purchase of my new property even though it was bought through another estate agents.
I can't thank Andrew Sedgwick enough for his help throughout the whole process.
Andy · 9 April 2026
Agent replied · 16 April 2026
Thanks for your 5* review, Andy :)
★★★★★ 5/5
GoogleI recently sold a property through Redbrik and I can’t thank them enough. Hannah and Holly were brilliant, friendly, professional, and always on the ball. As I no longer live in the UK, I was worried the process might be stressful, but after the initial meeting they handled everything online and made it all feel easy. Their support took a huge weight off my shoulders. I’d happily recommend Redbrik to anyone.
Seán · 13 October 2025
Agent replied · 12 November 2025
Thank you very much for this lovely review, Sean!
★★★★★ 1/5
GoogleI am writing this review with regret and a heavy heart. Redbrik marketed my house for me and the buyer pulled out 2 weeks to completion. This put me in a difficult situation and I had to accept a part-exchange deal at a lower price. Redbrik now insisted that I must pay £600(in addition to the initial deposit that we paid) as a withdrawal fee with no empathy about my situation. Clauses were inserted in the contract to rob people even when things go wrong no matter whose fault. Redbrik policy needs to be audited because I was not willing to withdraw but everything would go wrong if we didn't accept a part-exchange. Preying on people’s difficulties is nothing short of evil. I am going to be warning everyone I know about Redbrik and will not touch Redbrik even with a long stick ever again. Its so sad that we don't have 0 star.
TOCHUKWU · 25 June 2025
Agent replied · 23 September 2025
Hi,
We’re sorry to read your review. Unfortunately, despite everyone’s best efforts, the chain did unexpectedly collapse very close to completion, which understandably left you in a difficult position. We're pleased you were able to proceed with your onward purchase through the part-exchange option, although we appreciate this wasn’t the route you originally hoped to take.
With regard to the charges mentioned, we always aim to be fully transparent. The withdrawal fee you refer to forms part of the agreement signed at the outset and is designed to reflect the time, work and costs involved in selling a property. In addition, the upfront fee you initially paid was a marketing fee which covers professional photography, floor plans and getting your property listing ready for sale which were all completed to ensure your home was presented to the market to the highest standard.
As you were on our legal-inclusive package, your legal costs for the sale progression up to that point were also fully covered, meaning you were not charged for the legal work that had already been undertaken on your behalf.
We do genuinely regret that your sale didn’t progress as planned and that your experience led you to feel this way. We are always open to discussing concerns directly and remain happy to speak with you further should you wish to do so.
Kind regards,
The Redbrik team
★★★★★ 5/5
GoogleWe have recently had an offer accepted on a house with Redbrik. We would definitely recommend them. Ben Hall was fantastic with prompt responses and was happy to offer advice and answer questions throughout as we put in an offer on a house. Following this, we were put in contact with Andrew to help with the next steps. Throughout the process of buying a home, Andrew from RedBrik has been friendly and professional. As we are first time buyers, we really appreciated the support and information given throughout. He gave us reassurance with weekly updates and was happy to help offer advice promptly whenever we needed it. We are very appreciative and thankful for the service we received.
Anna · 25 June 2025
Agent replied · 23 September 2025
Thanks so much for your 5* review Anna!
★★★★★ 5/5
TrustpilotFantastic Service, highly recommend Redbik in Chesterfield
We cannot thank Belinda enough for helping us secure our next family home in Chesterfield. She has been absolutely amazing over the past few months, patient and always at the end of the telephone. I would not hesitate to use Redbrik in the future.
K · 13 May 2026
Agent replied · 31 May 2026
Thanks so much for your review! We've passed on your kind words to Belinda :)
★★★★★ 5/5
GoogleWould like to say a big thank you to Redbrick chesterfield. Starting with Chloe Mackenzie who came out to value the property. Then to Ben Hall who helped us with the viewing and offers. Would highly recommend Redbrick to anyone selling or buying a property. They guided us through every step. It was my husbands family home in Dronfield they helped to sell, his parents and family lived there for 70 plus years was very sad to let go but with Chloe Ben and the rest of the staffs help it was made easier. Big thank you to all from the Gregory family.
Sue · 11 June 2025
Agent replied · 12 November 2025
Thank you so much for this lovely review Sue!
★★★★★ 5/5
GoogleI just bought my first home with Redbrik. The team were so attentive from start to finish! Nothing was too much trouble for them. Super quick, helpful and very organised! Lisa was fantastic!! I highly recommend them- Thankyou so much to you all for helping me with my purchase!
Christy · 16 February 2026
Agent replied · 16 April 2026
Thanks so much Christy! We've passed your kind words on to Lisa and our Chesterfield team :)
★★★★★ 5/5
TrustpilotAmazing
Katie was absolutely amazing. I had been let down by another property and she was so helpful in finding me a home that was right for me and in my price range. She has been so responsive and understanding. Now fingers crossed everything goes well this time. Would really recommend
Jessica · 5 February 2026
Agent replied · 31 May 2026
Thank you Jessica :)
★★★★★ 5/5
GoogleMassive thank you to the team at Redbrik Chesterfield in helping us get our offer through. As first time buyers we don’t completely know what we are doing but the team especially Katie has been excellent in keeping us in the loop and having regular contact with us!
Clara · 16 February 2026
Agent replied · 16 April 2026
Thanks so much for the review, Clara.
★★★★★ 5/5
TrustpilotThank you to Katie Ryalls at Redbrick
Thank you to Katie Ryalls at chesterfield redbrick. Always very professional and helpful with any queries or questions. Kept us informed all the way through to the sale of our property. Very good estate agent. Took away all the stress. Thanks Christopher
Bonnar · 31 March 2026
Agent replied · 31 May 2026
Thanks for your review, Christopher! :)
★★★★★ 5/5
GoogleFrom start to finish Redbrick have been incredible. The support and guidance they have given is second to none. A special shout out to Ben and Andrew who have been exceptional. I would definitely recommend using Redbrick for sales in property.
Rach · 2 April 2026
Agent replied · 16 April 2026
Thanks so much Rach! We've passed your kind words on to Ben and Andrew :)
★★★★★ 5/5
TrustpilotAbove and beyond expectations
Ollie recently showed me around a property, and despite finishing his last viewing for the day he agreed to squeeze me in. He took the time to walk me through every part of the property, didn't make me feel rushed in any way and happily answered every question I had. A really positive experience and felt I had to go out of my way to show some appreciation.
Adam · 11 August 2026
Agent replied · 24 September 2026
Thank you for your review Adam - we've passed on your thanks to Ollie :)
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