Redbrik New Homes Chesterfield reviews

★★★★★ 5/5

Trustpilot

Amazing

Katie was absolutely amazing. I had been let down by another property and she was so helpful in finding me a home that was right for me and in my price range. She has been so responsive and understanding. Now fingers crossed everything goes well this time. Would really recommend

Jessica · 5 February 2026

★★★★★ 5/5

Google

Massive thank you to the team at Redbrik Chesterfield in helping us get our offer through. As first time buyers we don’t completely know what we are doing but the team especially Katie has been excellent in keeping us in the loop and having regular contact with us!

Clara · 16 February 2026

★★★★★ 5/5

Trustpilot

Thank you to Katie Ryalls at Redbrick

Thank you to Katie Ryalls at chesterfield redbrick. Always very professional and helpful with any queries or questions. Kept us informed all the way through to the sale of our property. Very good estate agent. Took away all the stress. Thanks Christopher

Bonnar · 31 March 2026

★★★★★ 5/5

Google

From start to finish Redbrick have been incredible. The support and guidance they have given is second to none. A special shout out to Ben and Andrew who have been exceptional. I would definitely recommend using Redbrick for sales in property.

Rach · 2 April 2026

★★★★★ 5/5

Trustpilot

Great service

Katie Ryalls has been great. Very helpful and supportive, and has kept me fully informed throughout the sales process. Thank you Katie 😊

Nicki · 28 July 2026

★★★★★ 5/5

Trustpilot

Above and beyond expectations

Ollie recently showed me around a property, and despite finishing his last viewing for the day he agreed to squeeze me in. He took the time to walk me through every part of the property, didn't make me feel rushed in any way and happily answered every question I had. A really positive experience and felt I had to go out of my way to show some appreciation.

Adam · 11 August 2026

★★★★★ 5/5

Trustpilot

REDBRIK - resolving and reliable

Very happy with overall service provided by REDBRIK. Issues and queries from both landlord and tenants’ perspectives are dealt with promptly. Statements and other administration is always clear and well presented and there is always someone available to speak with (including a weekend when I needed help and assistance!). Eve in particular, as my main point of contact, has been an asset to REDBRIK and we have formed a very good working relationship.

Julie · 8 July 2026

★★★★★ 5/5

Google

What an incredible couple of weeks! We honestly cannot thank Redbrik enough for the support, care, and hard work they put into selling our home so quickly. A special thank you to Jacqueline, who came to give us a valuation. From the …

Chris · 16 February 2026

★★★★★ 5/5

Trustpilot

Katie House Purchase Review

Katie, the sales manager has been fantastic! She was really responsive throughout and ensured the stc sale went through with no issues. Thanks Katie! :)

Matt · 1 July 2026

★★★★★ 5/5

Trustpilot

Katie made a bit of a bumpy journey…

Katie made a bit of a bumpy journey much more bearable when trying to buy a house in Chesterfield. She kept me informed with humour and patience. Thank you

Nicole · 2 June 2026

★★★★★ 5/5

Trustpilot

Sale was quick and stress free

Sale was quick and stress free. We were kept in the loop every step of the way and when we had questions they were answered quickly. Thankyou for all your help. Would recommend this company and branch.

Adele · 31 March 2026

★★★★★ 5/5

Trustpilot

Alex was very helpful assisting me with…

Alex was very helpful assisting me with my insurance claim from start to finish many thanks

Kevin · 20 August 2026

★★★★★ 5/5

Trustpilot

10/10

After losing our dad unexpectedly, me and my family found ourselves in a position where we had to sell the family home. We approached RedBrik Sheffield after multiple recommendations, and they were perfect for the job. They were kind, considerate and professional throughout. The team, especially Clayton and Lucie, made the process much easier than it could have been. They also have streamlined services meaning there is less for you as the seller to coordinate yourself. If you want a smooth process with a friendly and reliable team, then go with RedBrik!

Rebecca · 17 December 2024

★★★★★ 5/5

Google

Excellent service regarding sale of my mums property. Turned out to be a more drawn out process than any of us has anticipated. Special thanks to Andrew Sedgewick for your time and patience in getting us there.

David · 16 March 2026

★★★★★ 5/5

Google

We purchased a house through Redbrik. From start to finish, it was really really easy and straightforward. Andrew Sedgwick was our case worker. He kept us informed every step of the way, he was a real human who understands that buying a house can be stressful and managed to take the stress away because I always knew he was totally on it. The app is brilliant and shows all the progress and remaining stages. I can't thank them enough, especially Andrew, they have all been absolutely wonderful.

Laura · 14 December 2024

★★★★★ 5/5

Google

We recently sold our property on Poppy Crescent in Chesterfield with Jess and the team who were phenomenal throughout the entire process. Professional and efficient with very high levels of customer service. In addition to this the security that their Secure Move offering brings was a huge selling point and one that we cannot recommend enough. Without a doubt worth the slight premium compared to other agents in the same market. We would use them again in heartbeat.

Matthew · 21 December 2024

★★★★★ 1/5

Google

If I could give 0 stars I would. Most disgusting service I’ve seen provided. As tenants renting with them, nothing would get done until we had complained multiple times. We mentioned our washing machine leaking along with our shower, and they eventually sent a plumber/handy man out to sort the shower a week or so later. We then mentioned the washer when he came to the house, and when he looked at it he said it had been superglued. We had been taking our washing to family’s to do so hadn’t noticed. So somebody had snuck into the property without our consent when we were out at work. The only person who got things done for us was Kiren in the maintenance department- she was amazing! Couldn’t fault her. We were under the care of Georgina who was late in her responses but at least she answered. Once she left the company we were forgotten about and ignored. When it came to the end of our tenancy, we gave our notice and wasn’t even acknowledged by anyone at Redbrik. UNTIL.. they wanted to do viewings whilst we still had our belongings in the property, but we agreed as we are civil and understand they wanted to fill our space ASAP. Once we had moved out, we were told in the office that someone will be in touch about getting our deposit back. After hearing nothing, we emailed the lettings team. We heard nothing back after 2 weeks of emailing multiple times, just an automated response saying they would contact us back in 24-48 hours. After 3 weeks of being ignored I’d called the office, and was palmed off saying there were no “asset managers” in and they’d call me back. Nobody rang back. Days later I called again and got the same response. We left the property in better condition than we had received it, and they had instantly filled our spot with another tenant. They were just reluctant to give our deposit back, and ignoring every email and call. Disgusting service, and when told over the phone, no apology given. Just excuses. Why have an automated response saying 24-48 hours response time when it wasn’t even 2-3 weeks without me having to pester them and block my number when I called so that they would answer. Really do not recommend renting with Redbrik- I have discouraged the people I know from doing the same too. Far better companies out there! UPDATE- it won’t let me reply to their response but for people out there reading this, please know this was NOT explained to us as stated by them below. And this was several weeks of chasing and at no point were we told it was due to “annual leave” which was a long time if so. They would just say there’s no asset managers in and that they’d return our call when there was, which would never happen. Truth is we weren’t designated another asset manager, when I asked who had taken over managing us when Georgina left nobody could answer over the phone and said they’d get somebody at least to get in touch. Which they didn’t. Redbrik just enjoy fobbing people off and looking good from the outside🤗

Brittany · 18 October 2024

★★★★★ 5/5

Trustpilot

Thank you so so much to Holly at…

Thank you so so much to Holly Wheatley at Redbrik! She is so professional whilst also creating such a caring and personal approach to enabling us with the purchase of our first family home. Throughout the process she did everything she could to assist us with the sale and made us feel at ease every step of the way. We really love how she consistently communicated with us and did everything she could to resolve anything we needed and would do her absolute best to find out anything extra that we thought of without hesitation.

Alex · 19 March 2026

★★★★★ 5/5

Google

I recently bought my first house using Redbrik and I couldn’t recommend a better estate agent! The whole process was very daunting at first but Andrew Sedgwick at the Chesterfield branch really made the experience a 10/10. From start to finish, I felt supported in my purchase and was kept up to date thought it all. It was highly beneficial using the Redbrik Secure move package as all my searches were done before my offer was in! It was a very smooth process and as a first time buyer, I am forever grateful for Andrew and all the Redbrik team! Thank you so much for helping me buy my first home 🏠

Cera · 16 March 2026

★★★★★ 5/5

Google

Laura at Redbrik, Chesterfield was an absolute star, quickly and efficiently sorting a couple of small maintenance issues that we had when we first moved into our rental property. First Class service. Thank you

Helen · 16 February 2026

★★★★★ 5/5

Trustpilot

Excellent experience using Redbrik…

Excellent experience using Redbrik (Ecclesall Road) in the sale of my property last month. I sold a different property 3 years ago with one of the more traditional local agents and my experience with Redbrik couldn’t have been more different - highly professional and service orientated, great communication from start to finish and I felt like a valued customer, unlike my experience elsewhere. Viewings were considerately arranged and professionally managed by Redbrik and I was kept well informed of feedback and offers. I was particularly drawn by their SecureMove offer too and knowing that only offers from serious prospective buyers would be put forwards. I wouldn’t hesitate to recommend.

Lorraine · 4 September 2024

★★★★★ 5/5

Trustpilot

I’ve only just had an offer accepted on…

I’ve only just had an offer accepted on a property but initial feelings on Redbrik are very good. All calls and call backs responded to quickly along with emails. Any updates I needed responded to and all with clear dialect. Staff seem very friendly willing to help and have been excellent so far with advising me through the things I need to get me through the initial stages of purchase. Many thanks so far Redbrik .

Lewis · 30 March 2026

★★★★★ 5/5

Google

We have just completed this week as a seller of a property with the Chesterfield Branch . We have listed our house last year, when the market was slow . But from the beginning Jacqueline visited us and explained in detail the process of Redbrik, and unlike other Estate Agent visits was not pushy what’s so ever. Our property was listed in a very timely manner ( within days ) which I was very impressed with. The following period we was contacted weekly by Jake to update the process and feedback of any viewings , followed by advise to progress further with the sale . Redbrik arranged all the viewings and we were advised in advance when these would occur. Finally when we accepted an offer we was looked after by Lucie the progressor along side Elena @ Taylor Emmet . Lucie was there every step of the way and kept things moving. We had a weekly contact , sometimes more at the last stage to ensure it all completed in a timely manner . Lucie was very easy to contact throughout, which was reassuring if any issues needed looking into . They delivered the completion within the secure move period , Overall I honestly can say Redbrik provides an excellent service and in a timely manner .

Vee · 22 August 2024

★★★★★ 5/5

Trustpilot

Well done Redbrik @ Chesterfield

We have just completed this week as a seller of a property with the Chesterfield Branch . We have listed our house last year, when the market was slow . But from the beginning Jacqueline visited us and explained in detail the process of Redbrik, and unlike other Estate Agent visits was not pushy what’s so ever. Our property was listed in a very timely manner ( within days ) which I was very impressed with. The following period we was contacted weekly by Jake to update the process and feedback of any viewings , followed by advise to progress further with the sale . Redbrik arranged all the viewings and we were advised in advance when these would occur. Finally when we accepted an offer we was looked after by Lucie the progressor along side Elena @ Taylor Emmet . Lucie was there every step of the way and kept things moving. We had a weekly contact , sometimes more at the last stage to ensure it all completed in a timely manner . Lucie was very easy to contact throughout, which was reassuring if any issues needed looking into . They delivered the completion within the secure move period , Overall I honestly can say Redbrik provides an excellent service and in a timely manner .

Vee · 22 August 2024