5/5
Thankyou very much for a fantastic smooth experience and special thanks to Katie ryalls.
Agent replied · 16 April 2026
Thanks for your 5* review, Elaine :)
Trusted Agent profile · Chesterfield
★★★★★
442 reviews across 4 platforms
22 Glumangate, Chesterfield, S40 1TX
Redbrik New Homes's office in Chesterfield, at 22 Glumangate, is rated 4.5 out of 5 across 442 reviews on four platforms, including 269 Google reviews rated 4.6. It won Gold in The Trusted Agent 2026 awards.
269
Reviews on Google
This office
27
Reviews on Facebook
Business-wide
1
Reviews on Yell
This office
145
Reviews on Trustpilot
Business-wide
The Trusted Agent 2026 results for Redbrik New Homes, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Chesterfield office, from every platform, shown as written. First names only.
5/5
Thankyou very much for a fantastic smooth experience and special thanks to Katie ryalls.
Thanks for your 5* review, Elaine :)
5/5
Cannot fault them!
Cannot fault them!Really good experience with Redbrik. We bought through a new home from them and sold through the South West branch on Ecclesall Rd - I can't fault the service and communication between them. The new homes team went above and beyond to ensure all went smoothly and the South West branch got us a great price within 2 weeks of launching. They always answer the phone and respond to emails promptly - many agents in the past that I have used don't! Friendly and professional - definitely value for money. Special thanks to Alastair and Tom.
Thank you for the great review Paul
5/5
Everyone at Redbrik that we have dealt with during the sale of our house& purchase of our new home have been amazing. The communication has been great throughout&the whole process has been stress- free and straightforward. We got told a time frame initially of a minimum of 3 months when we put our house on the market to completion and that's exactly how long it took. Louise especially, has been so lovely& great at keeping us up to date throughout the whole process. Thankyou so much for everything would 100% recommend Redbrik.
Thank you very much Kate for your 5* review! We will pass on your kind words to Louise and the rest of the team.
5/5
Highly recommend
We have sold our last 2 houses through Redbrik and have always found the service 5*. From pulling everything together very quickly ( as we needed to get on the market asap ) the communication, viewings carried out while we were on holiday, support and honest opinions as well as getting us more than the asking price. The easiest 5* rating to give, I have and will continue to recommend Redbrick to anyone going on the market.
Thank you Louisa
5/5
Professional and friendly throughout…
Professional and friendly throughout the sale process. Jen, Abi and the rest of team organised everything so well, with many viewings and several offers in double quick time. I would have no hesitation in recommending this Redbrik office to others in Sheffield contemplating selling their home. Thank you.
Many thanks for your review, Ian :)
5/5
We rented a property for 2 years through Redbrik and can’t fault their professionalism. Georgina managed our tenancy from the start and was very helpful when communicating between us and the landlord, which wasn’t always an easy job. We felt as though she listened and took our concerns seriously. I would recommend their services to any tenants, as they are fair and approachable. Thank you Georgina for making our move out experience easy and stress free!
Thank you for the great review Demi, we're so glad you had a stress free experience
1/5
Booked to view a property. Turned up to undertake the viewing two days after booking. No one there. Called the office was told that someone was on the way. Then nothing. Called again and was then told the office had cancelled the viewing and I’d been emailed. When I explained I hadn’t left an email I was told aww sorry! Avoid this place what a joke!
Hi Robert, We’re very sorry for what happened and appreciate you taking the time to leave this feedback. This was an error on our part. When a sale was agreed, our system automatically cancelled upcoming viewings and sent notifications by email. As your email address had previously been removed at your request, you didn’t receive this update. We should have called you directly to explain that the viewing was no longer going ahead, and we didn’t - which was an oversight and not the level of service we aim to deliver. Our Sales Manager has since been in touch to apologise personally. We’re sorry for the inconvenience caused. Kind regards, Redbrik
5/5
Used house sale Redbrik to sell my ex rental house…
Used Redbrik to sell my ex rental house from the first contract they were exceptional with their advice on how to prepare the property for sale Ross was professional and fair I didn’t have to show prospective buyers round the house their very experienced staff did an exceptional job and kept us in the loop every step of the way and Tracy who was our point of contact was always ringing us to update so we had no stress which we really appreciated all in all this is a first class professional company thank you all you have our upmost respect for the way you run your business
Thank you Brian!
5/5
They say i owe rent when im paying by…
They say i owe rent when im paying by direct debit on the 2nd of every month and its the ammount they have asked me to pay. Trying to say the 128.98 for arrears when they have already had the payment. Its on my statement
Hi David, We’re sorry to see your review and would like to clarify the situation. From our records, the Direct Debit amount being paid has not fully covered the monthly rent due, which has resulted in a shortfall and subsequent arrears. The balance shown on your statement relates to a previous shortfall which has now been cleared. However, a new balance has since arisen due to the ongoing difference between the amount paid and the amount due. We understand this can sometimes be confusing, particularly where monthly rent is calculated on a different basis to a weekly payment schedule. We would encourage you to contact our Lettings team directly, who will be happy to go through your account with you in detail and ensure everything is fully explained. Best wishes, Redbrik.
5/5
Everyone was extremely helpful from start to finish. We couldn’t have wished for a better selling/ buying experience. Special thanks to both Matt and Andrew who did everything they could to make sure the process went a smoothly as possible. We wouldn’t hesitate to use Redbrik again in the future
We appreciate your review Megan. We've passed on your thanks to Matt and Andrew :)
5/5
Our experience with buying a house with…
Our experience with buying a house with redbrick based in 2021 was amazing. They made it such an easy process for us going above and beyond at every opportunity. We then later used redbrick to sell a different property in early 2023 and experienced the great service and support once again. Thank you Redbrick for all your support, you made such a stressful process so much easier for us. I would highly recommend.
Hi April, Thank you for such a lovely review. We're glad you had a great experience on both occasions.
5/5
I am very pleased with the service…
I am very pleased with the service Redbrik provided. The staff kept me up to date and informed at all times. I appreciate the help and guidance they gave.
Thank you for your review, Marie :)
5/5
Ive a long going problem which wasn't…
Ive a long going problem which wasn't getting sorted until Eve got on the case sorted within 1hr I wiuld recommend this lady to anyone thank u so much for your help
Thanks for your review David! We've passed on your kind words to Eve :)
5/5
Very professional, kept me informed of the progress at every step. Gave advice when needed. Excellent communication. Every member of staff made the whole process flow smoothly. We used the solicitor they recommended, again very impressed with them and their communication. We mainly dealt with Jessica and Ross and would not hesitate to recommend or use Redbrik again. Thank you for what could have been a difficult time made very easy.
Thank you for the great review Fiona, we're so glad to have made this experience easy for you!
1/5
Poor costumer service and attitude
We had an issue with getting the car unlocked when trying to a house viewing, and were running 10 minutes late, only to be told we were only allowed 15 mins total to view the property, and that therefore we would have 5 mins once we got there.
Thank you for taking the time to leave your feedback, and we're sorry that your experience did not meet expectations. For first viewings, we do often allocate individual 15-minute appointment slots, although this can vary depending on the size of the property. This approach allows buyers to view privately without appointments overlapping, while also enabling our agents to remain on time for any subsequent viewings. As you were unfortunately delayed, it may have been that the consultant needed to leave at the scheduled time in order to arrive promptly for their next appointment. We're sorry if this came across as abrupt when discussed over the phone. For those considering making an offer, we are always happy to accommodate longer second viewings on request to allow more time to revisit the property in detail. Thank you again for sharing your comments, as feedback like this helps us review how we communicate our viewing arrangements. Best wishes, Redbrik.
5/5
Brilliant experience with RedBrik
Brilliant experience with RedBrik, from Carmel who showed us around the properties and Katie who has been amazing with us putting in offers and sorting everything out to buy a house!
Thanks so much for your review, Emmie!
5/5
We bought a property recently through Redbrik Chesterfield and have been very happy with the service we received, particularly when we first put in an offer. Jake was really friendly and helpful and Rebecca ensured that the viewings were a pleasure. Thanks Holly for wrapping things up so nicely. We would definitely recommend.
Thank you for the kind review, we're so glad the team looked after you!
5/5
As as current tenant renting through Redbrik, I just wanted to express my thanks to the letting's team and in particular Georgina for all her hardwork! When the property has needed any repairs or attention the team at Redbrik are organised, caring and dedicated to what they do. The communication is effective and responsive and most of all just really pleasant :) Renting as a family can at times be difficult but I have always been made to feel at home in the property and look forward to many more happy years! well done to the entire team at Redbrik!PositiveResponsiveness, Professionalism
Thanks for such a lovely review Nicola! We are glad you are happy in your home and that we have been able to assist with this.
5/5
I have recently sold a property in Chesterfield using Redbrik. The professionalism and customer service that I received from Laura Molloy was excellent. She was professional, thorough and responsive. She never failed to keep me informed, always responded on the same day to emails and phone calls and made the stressful experience of house selling much easier, especially as I live some distance away. All the staff involved at the Chesterfield branch, from the valuation to the completion were courteous, respectful and went out of their way to be helpful at all times. I would definitely recommend them.PositiveResponsiveness, Quality, Professionalism, Value
Thank you for the lovely review Sue
5/5
An excellent service from start to finish throughout a very tricky process. Redbrick were extremely professional throughout, resilient and very knowledgeable. Thanks for all your help 🙂 …
Thank you, Matt, for this great 5* review :)
5/5
My wife and I recently got an apartment for rent through Redbrick and staff were very helpful. Charlie took us through the initial stages and then Georgina finished it off. Both have been great and did very well with exceptional customer service and support. Thank you Charlie and Georgina and the rest of your wonderful team. - Solomon & Modesta.
Thank you for the kind review, we hope you've settled in well.
5/5
Great service from start to finish. The team found me 2 high quality tenants in under a week and had my property occupied in under 2 weeks from initial contact. Jacob was quick to value my property and arrange for photos and Georgina was very thorough in managing the process from there. As a landlord I can highly recommend them!
Thank you for a great review Samuel
5/5
We have rented a property for the second time through Redbrik and the customer service was excellent and efficient. It was a quick move and they managed to sort everything within the space of a few days. We dealt with Georgina Wood and Alex Matthews who were polite and professional throughout and answered all our questions. Highly recommend. Thank you Redbrik Amy & Brett
Thanks for such a lovely review Amy and Brett! We hope you enjoy your new home!
5/5
Redbrik Estate Agents were proactive and singularly focused in achieving the agreed aims. This effort was aligned with superb communications skills keeping me informed during every step of the sales journey. I must take this opportunity to commend Clayton and Amanda for their outstanding work which is greatly appreciated and valued. I highly recommend this remarkable Estate Agency.
Thank you for such a kind review, we're so happy to hear about your positive experience with Redbrik. Thank you again
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Redbrik New Homes's Chesterfield office has 442 reviews across four platforms: 269 on Google, 27 on Facebook (across the whole business), 1 on Yell, 145 on Trustpilot (across the whole business).
Redbrik New Homes Chesterfield is rated 4.5 out of 5 across all 442 reviews, and 4.6 out of 5 on Google from 269 reviews.
Yes. In The Trusted Agent 2026 awards: Redbrik New Homes, Chesterfield won Gold.
Redbrik New Homes Chesterfield, 22 Glumangate, Chesterfield, S40 1TX.