Trusted Agent profile Β· Derbyshire

Verified

Redbrik estate agents in Chesterfield, Stocksbridge and Sheffield

4.5

β˜…β˜…β˜…β˜…β˜… Excellent

1,889 reviews across 5 offices and 4 platforms

www.redbrik.co.uk

Redbrik has five offices, in Chesterfield (two offices), Stocksbridge and Sheffield (two offices) (Derbyshire). Together they have 1,889 reviews on four platforms, rated 4.5 out of 5 overall.

Google logo

4.6 / 5

1,573

Reviews on Google

All 5 offices

Facebook logo

4.5 / 5

53

Reviews on Facebook

Business-wide

Yell logo

5.0 / 5

1

Reviews on Yell

Business-wide

Trustpilot logo

262

Reviews on Trustpilot

All 5 offices

Our offices

Redbrik's five offices, most reviewed first. Each has its own page.

Latest reviews from every Redbrik office

Newest first, from every platform, with the office each review is about. First names only.

1/5

Google

Well here we are Redbrik Chesterfield branch- Jacqueline Brentnall. Can you tell me why as we are not on your mailing list and never have been why you took our property details from Rightmove and tried poaching us to sell with yourselves?! under GDRP rules I don't feel that is legal! So for every letter we receive a 1 star rating will be left to show others the intrusion from this estate agents. My point Thea Cox is that its wrong to be trying to poach a property from another agent when we have had no contact with you whatsoever....

Lyn Β· 27 October 2023 Β· Redbrik Chesterfield

Agent replied Β· 26 November 2023

Hi Lyn, Thank you for taking your time to write a review. The prospecting letter has reached your home based on our knowledge that your property is/was on the market. The letter/postcard you have received will have been addressed to β€˜the homeowner’ - we do not have any of your information such as name, or contact details, so isn’t a breach of GDPR. Due to not having any contact details from yourself, could you please contact the marketing team to have your address removed from the prospecting database, this way you will not receive any further communication from us. Also, we can see you have reviewed a few other agents with the same issue - if you contact all the agents directly, we will all be able to remove you from the prospecting database. Kind regards, Thea Cox thea.cox@redbrik.co.uk

5/5

Google

Really nice house and all staff at Redbrik at Chesterfield have been brilliant with dealing with any issues. Georgina in particular has been amazing, very easy to contact and is always lovely and approachable 😊 …

Rubie Β· 26 October 2023 Β· Redbrik New Homes

Agent replied Β· 25 October 2024

Thanks for such a great review, Rubie!

1/5

Google

Well here we are Redbrik Chesterfield branch- Jacqueline Brentnall. Can you tell me why as we are not on your mailing list and never have been why you took our property details from Rightmove and tried poaching us to sell with yourselves?! under GDRP rules I don't feel that is legal! So for every letter we receive a 1 star rating will be left to show others the intrusion from this estate agents. My point Thea Cox is that its wrong to be trying to poach a property from another agent when we have had no contact with you whatsoever....

Lyn Β· 26 October 2023 Β· Redbrik New Homes

Agent replied Β· 25 October 2024

Hi Lyn, Thank you for taking your time to write a review. The prospecting letter has reached your home based on our knowledge that your property is/was on the market. The letter/postcard you have received will have been addressed to β€˜the homeowner’ - we do not have any of your information such as name, or contact details, so isn’t a breach of GDPR. Due to not having any contact details from yourself, could you please contact the marketing team to have your address removed from the prospecting database, this way you will not receive any further communication from us. Also, we can see you have reviewed a few other agents with the same issue - if you contact all the agents directly, we will all be able to remove you from the prospecting database. Kind regards, Thea Cox thea.cox@redbrik.co.uk

5/5

Google

What an excellent team to work with. All extremely helpful and efficient. Emi was just amazing to deal with, keeping me updated at all times, going the extra mile to ensure the sale of my property went smoothly. I would recommend Redbrick to anyone. Thank you for your help.

J Β· 26 October 2023 Β· Redbrik New Homes

5/5

Trustpilot

We’ve used Redbrik on two house buys…

We’ve used Redbrik on two house buys and sales. The teams we have dealt with have always been professional, friendly, and always on hand when needed. Redbrik are great at marketing and exceptional at communication. I can recommend Redbrik enough for their services.

Christian Β· 23 October 2023 Β· Redbrik New Homes

Agent replied Β· 19 June 2024

Thank you so much Christian, we are so pleased to hear you received great service. We hope to work with you again in the future.

5/5

Trustpilot

We’ve used Redbrik on two house buys…

We’ve used Redbrik on two house buys and sales. The teams we have dealt with have always been professional, friendly, and always on hand when needed. Redbrik are great at marketing and exceptional at communication. I can recommend Redbrik enough for their services.

Christian Β· 23 October 2023 Β· Redbrik Sheffield

Agent replied Β· 25 November 2023

Thank you so much Christian, we are so pleased to hear you received great service. We hope to work with you again in the future.

5/5

Google

Sophie at Redbrick north was the ideal sales agent and a pleasure to deal with. After experiencing an unexpectedly long and complicated sale, Sophie helped keep the chain together. She maintained constant communication, professionalism and chased the numerous parties involved to ensure the sale completed. I have no doubt without Sophie's help the chain would have collapsed. There may be cheaper alternatives, but when sales had unexpected glitches it is well worth it to have a great team on your side, who will help get your sale across the line.

Sam Β· 17 October 2023 Β· Redbrik Stocksbridge

Agent replied Β· 7 June 2023

Thanks for such a lovely review, Sam!

1/5

Trustpilot

Avoid immediately

Avoid immediately, shocking photographs and video was even worse, communication absolutely shocking, very poor advertising. Seriously avoid and go elsewhere. Crystal peaks at Sheffield especially. Took redbrik over 9 months to sell our property and even let another agent advertise. Other agent had 2 viewings booked in within 1 week. Knew we had to sell as purchased the new property through them. Couldn't arrange accompanied viewing even though we were on holiday at the time. The new buyers were told they couldn't view our property until theirs was marked as sold, how many people were informed of this. On first accompanied viewing the guy didn't know the area. Tried getting in the front with the back door key, left lights on, door unlocked and alarm not set. Shocking.. seriously AVOID

Rich Β· 11 October 2023 Β· Redbrik Sheffield

Agent replied Β· 18 October 2023

Hi Richard, Thank you for taking the time to write a review. Unfortunately, we cannot find any properties/details about yourself in our system, if you could please contact us directly to discuss this further, we will do our best to help. Thank you 0114 361 1000

3/5

Trustpilot

Poor experience as Landlord

As a landlord I didn't receive a good enough service from Redbrik. They failed to provide enough evidence of damage caused by tenants which ended up costing me money. Their laissez-faire approach to urgent repairs meant a water leak did far more damage than it should have. The agent dealing with my property was inexperienced and didn't know about buildings.

Robin Β· 8 October 2023 Β· Redbrik Sheffield

Agent replied Β· 18 October 2023

Hi Robin, Thank you for taking the time to review. We would love the opportunity to discuss this with you further, if you could please contact us on 0114 361 0140. Thank you, Abigail Wilks Head of Lettings & Asset Management

5/5

Google

Redbrik were marketing the house we purchased. I just wanted to say all our interactions with them were helpful, supportive and professional. …

Margaret Β· 5 October 2023 Β· Redbrik Crystal Peaks

Agent replied Β· 30 July 2023

Thank you for such a lovely review, Margaret! We really appreciate you taking the time to let us know and are pleased Tracey provided such a fantastic service for you!

5/5

Google

After a horrible experience at the hands of Purple Bricks,Redbrick handled the sale of my house and I cannot fault the service I received. The promotion of my home was exceptional and resulted in a successful sale Viewings were carried out …

Martin Β· 5 October 2023 Β· Redbrik Crystal Peaks

Agent replied Β· 30 July 2023

Thanks for the great review Martin!

5/5

Google

Had a bit of a nightmare getting hold of landlord to resolve some issues when my rent came to an end. The property was managed by the landlord but Amy and Georgina were absolutely amazing at reassuring me and being very pro active to help …

Brennan Β· 5 October 2023 Β· Redbrik Crystal Peaks

Agent replied Β· 30 July 2023

Thanks for such a lovely review Brennan, we're glad the team were able to be such a help to you!

5/5

Google

A HUGE thank you to the Redbrik team at Crystal Peaks, but a special thank you must go toTom, Emily & June. I would highly recommend their services, they are incredibly well organised, very friendly and easy to work with. Going the extra …

Robert Β· 5 October 2023 Β· Redbrik Crystal Peaks

Agent replied Β· 29 October 2023

We're so pleased to hear you had a great experience using Redbrik, Robert. Thank you for the kind review!

5/5

Google

Rating only, no written review.

Floriane Β· 1 October 2023 Β· Redbrik New Homes

5/5

Google

Rating only, no written review.

Ana Β· 1 October 2023 Β· Redbrik New Homes

4/5

Google

Rating only, no written review.

John Β· 1 October 2023 Β· Redbrik New Homes

Agent replied Β· 26 August 2024

Thank you for the review John!

2/5

Google

Rating only, no written review.

Julie Β· 1 October 2023 Β· Redbrik New Homes

Agent replied Β· 26 August 2024

Hi Julie, Thank you for taking your time to leave a review. We are unable to find any of your details in our system, so if there is a problem, please feel free to give us a call on 01246 563060 if you'd like to discuss further. Thank you

5/5

Google

only positive impressions remained

SERGEI Β· 1 October 2023 Β· Redbrik New Homes

Agent replied Β· 26 August 2024

Thank you for the great review

5/5

Google

Super service All the staff are friendly and helpful with Georgina dealing with my account and I cannot fault her attention to making things happen a true star in the industry Trusted and professional Thanks

Wayne Β· 1 October 2023 Β· Redbrik New Homes

5/5

Google

Excellent service from Georgina, we couldn't hope for anyone better. During extremely busy time we were helped before we went on leave so that everything was ready when we came back.

Git Β· 1 October 2023 Β· Redbrik New Homes

Agent replied Β· 26 August 2024

Thank you for the kind review

5/5

Google

Georgina, many thanks for your help managing my rental property and also the introduction to Johnathan at Connect Financial Solutions for arranging a great deal on the remortgage.

Steve Β· 1 October 2023 Β· Redbrik New Homes

Agent replied Β· 26 August 2024

Hi Steve, we're so glad we have been able to help. We're here for any property support in the future. Thank you for the 5* review

5/5

Google

For the past 4 years, I have had Redbrik Lettings fully manage my properties. They have been extremely efficient with all the aspects of letting and in their dealings with the tenants. Georgina Wood has been extremely efficient giving valuable advice and guidance. Although I have highlighted Georgina, I must congratulate the whole Team on their high professional standards.

Savvy Β· 1 October 2023 Β· Redbrik New Homes

5/5

Google

Thank-you so much for a 5 Star service ! Friendly. Responsive. Professional. I have been kindly looked after by Georgina Wood for the last 3 years and have found her to be incredibly engaging, caring and supportive, with transparency and professionalism. Thank-You so much Georgina, it's really appreciated. Kind Regards, Jason Cotton.

Men-Talk Β· 24 September 2023 Β· Redbrik Chesterfield

Agent replied Β· 30 July 2023

Thank you for the great review Jason. We are glad Georgina has helped so much with making your moving process seamless.

5/5

Google

Currently selling my property with Redbrik. Has only been on the market afew weeks and a offer has been accepted. From the beginning until now everything has been handled so professionally and the staff are so helpful and friendly. Siobhan has always kept me updated and was a pleasure to deal with. Fantastic work and would definitely recommend to anyone buying selling or letting

Gemma Β· 24 September 2023 Β· Redbrik Chesterfield

Agent replied Β· 30 July 2023

Thanks for the great review, Gemma!

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Redbrik, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Redbrik is among the Trusted Agent Awards Night 2026 winners.

Source: Trusted Agent Awards Night 2026 winners, as published.

EA Masters

Redbrik is among EA Masters 2026 winners.

EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2025, 2026.

EA Masters by year, 2018 to 2025

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

The Negotiator Awards

Redbrik and its branches was Highly Commended at The Negotiator Awards 2023.

Highly Commended at The Negotiator Awards in one year: 2023.

Negotiator Awards by year, 2023

Source: The Negotiator Awards winners lists, as published, linked by year.

Want Redbrik to help?

Send Redbrik a message.

What do you need help with?

Redbrik will use your details to contact you about this. See our privacy notice.

Questions about Redbrik

Which Redbrik office has the most reviews?

Chesterfield has the most, with 510 reviews rated 4.6 out of 5, followed by Stocksbridge with 453.

Where are the Redbrik offices?

The five Redbrik offices, by town:

  • Chesterfield: 13-15 Glumangate, Chesterfield, Derbyshire, S40 1TX
  • Crystal Peaks: Unit 10, Central Atrium, Crystal Peaks Shopping Centre, Sheffield, S20 7PN
  • New Homes: 22 Glumangate, Chesterfield, S40 1TX
  • Sheffield: 837 Ecclesall Road, Sheffield, S11 8TH
  • Stocksbridge: Unit B5 Fox Valley Way, Stocksbridge, S36 2AB
Has Redbrik won any awards?

Yes. In The Trusted Agent 2026 awards, Chesterfield won Gold, Chesterfield won Gold and Sheffield won Trusted Agent. At the Trusted Agent Awards Night 2026 the group won Gold for Yorkshire and The Humber Estate Agency of the Year. The group and its branches have also won 13 other industry awards since 2018.

Reviews may appear on more than one platform.

The Trusted Agent

Is this your office? Claim your page.

Get help from an agent